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- 1. PRESENTATION ON EIGHT WEEKS TRAINING AT EXPORT CREDIT GUARANTEE CORPORATION OF INDIAPresented By: Nibha Goyal MBA 2 IB
- 2. Brief HistorySet up on 31st July, 19571957 - Export Risks Insurance Corporation (ERIC)1964 - Export Credit & Guarantee Corporation Limited (ECGC)1983 - Export Credit Guarantee Corporation of India Limited (ECGC)Wholly owned by the Government of India
- 3. ECGC – An Export Promotion InstitutionProvides credit risk covers to Exporters against non payment risks of the overseas buyers/buyer’s country in respect of the exports made.Provides credit Insurance covers to banks against lending risks of exporters Rated iAAA by ICRA.An ISO organization excelling in credit insurance services5th largest credit insurer of the world5 regional offices and 51 branches
- 4. Vision and MissionVISIONTo excel in providing credit insurance and trade-related services.MISSIONTo support the Indian Export Industry by providing cost-effective insurance and trade-related services to meet the growing needs of the Indian export market through the optimal utilization of available resources.
- 5. Quality PolicyTo provide quality services through cost effective export credit insurance and other trade related services while striving to ensure –Stability, dynamism and growth to all its stakeholders Enhanced level of customer satisfaction and Continual improvement in business processes and procedures to attain global standards, through full employee participation. And continually reviewing and updating the Quality Management System to align it with the dynamic business environment.
- 6. Brief History of Ludhiana BranchLudhiana branch office was established on 01.07.1977 as a part of this Corporation.It has been set up to provide services to its customers namely, exporters and banks situated in Ludhiana, Rajpura, Goraya, Phaillaur, Bathinda, Sangrur, Moga, Kotakpura, Mukatsar, Malerkotla, Nabha, Ferozepur distt. in the state of Punjab.
- 7. Departments in ECGCMarketing DepartmentPolicy DepartmentBuyer Underwriting Department (BUD)Export Credit Insurance to Banks (ECIB)Accounts DepartmentAdministration DepartmentHuman Resource Department
- 8. Risks covered by ECGCCommercial RisksInsolvency of buyerProtracted Default of buyerBuyer's failure to accept the goodsPolitical RisksImport restrictionsWar/civil war/revolutionsAdditional freight or insurance chargesAny other cause attributable to importing country
- 9. L/C Opening Bank RisksInsolvency of the L/C opening bank
- 10. Failure of the L/C opening bank to make payment due within a specified period
- 11. Non-payment or non-acceptance due to discrepancies in the L/CProducts and Services Credit Insurance PoliciesExport Credit Insurance Cover to BanksSpecial Schemes
- 12. Credit Insurance PoliciesShipments (Comprehensive Risks) PolicySmall Exporters PolicyExport Turnover PolicySpecific Shipment Policy - Short Term(SSP-ST)Export (Specific Buyers) PolicyBuyer Exposure PoliciesConsignment Exports Policy (Stockholding Agent and Global Entity)Service PolicySoftware Project PolicyIT-enabled Services (Specific Customer) PolicyConstruction Works PolicySpecific Policy for Supply ContractInsurance Cover for Buyer's Credit And Line of Credit
- 13. Export Credit Insurance Cover to BanksExport Credit Insurance Packing CreditExport Credit Insurance-Export Production Finance (ECIB-EPF)Export Credit Insurance-Post -Shipment (ECIB -INPS)Export Credit Insurance-Export Finance (ECIB-EF)Export Credit Insurance-Export Performance (ECIB-EP)Export Finance (Overseas Lending) Guarantee
- 14. Special Schemes Transfer GuaranteeOverseas Investment GuaranteeExchange Fluctuation Risk Cover
- 15. COUNTRY CLASSIFICATIONSECGC can cover exports to 237 countries. These countries are grouped in seven categories based on the risk assessment.Premium is determined on the country groupings and length of credit
- 16. SWOT Analysis of ECGCStrengths:Expertise Staff
- 17. A near Monopoly position
- 18. Location
- 21. Low customer service orientation
- 22. Lack of Training
- 23. Lack of AdvertisementOpportunities:Building of Brand image through advertisement
- 24. Active participation in export activities
- 26. New entrantsTitle Futuristic Schemes of Export Credit Guarantee Corporation of India Ltd.
- 27. ObjectiveTo find out the problems and suggestions of exporters.To make new policies on the basis of these problems and suggestions.
- 28. Research MethodologyResearch Design: The descriptive research design is used in this study.Sampling Plan:Universe:All exporters of India who have taken policy/policies from ECGC.Population:All exporters in Ludhiana who have taken policy/policies from ECGC.Sampling Unit: Any exporter in Ludhiana who has taken policy/policies from ECGC.
- 29. Sampling Size: The numbers of respondents included in the study are 20.Sampling Technique: The sampling technique followed in research is convenience sampling.
- 30. Limitations of the StudyConvenience sampling is used, so the data may not be of that quality level as obtained by complete enumeration. The study is unable to escape the usual limitation due to constraints of Time.
- 32. Figure 4.1 showing status of the organizations of exporters (n=20)
- 33. Figure 4.2 showing annual turnover of exporters (n=20)
- 34. Figure 4.3 showing policies taken by exporters from ECGC (n=27)
- 35. Figure 4.4 showing problems faced by exporters while taking policies from ECGC (n=20)
- 36. Figure 4.5 showing various problems faced by exporters related to ECGC (n=24)
- 37. Others kind of schemes that exporters want from ECGC Multi Buyer Policy should be according to country ratingSchemes should be according to commodity Approval of credit worthiness on buyers of poor countriesInternational negative list of buyers should be available which can be accessed by allExporters want accidental coverage Insurance on partial amount of shipmentIf goods are rejected by buyer then expenses on return of those goods
- 38. Figure 4.6 showing willingness of exporters to pay additional premium (n=20)
- 39. Suggestions given by Exporters for improvement in services Credit limit approval on buyer should be fasterInformation on buyers should be provided by ECGC It should ask buyer about reasons of non-paymentFormalities should be lessCover on restricted cover countries should be providedClaims should be settled faster Maximum cover should be provided There should be customer oriented interactive programs and exporters meet in every quarter.
- 40. FindingsMost popular policies are shipment comprehensive risk policy and buyer exposure policies.Exporters do not face any kind of problem while taking policies from ECGC.The most common problem of exporters is to get cover on restricted cover countries.Exporters are willing to pay additional premium charged for additional services.Exporters want improvement in services.Exporters want new, customized policies.
- 41. SuggestionsSpecific schemes should be provided for specific group of customers on the basis of their location or the commodity they export.To make available the negative list of buyers to all the policyholders.Cover on poor countries can be provided with higher premium.Time to time changes should be made in schemes according to the needs of the exporters (customization of policies).
- 42. It should simplify the claim settlement procedure.Customer oriented interactive programs can be there.Formalities for policy issue should be as simple and less in number as possible.ECGC can conduct exporters meet and seminars which will also increase its awareness.
- 43. New Scheme This policy will provide cover to Indian exporters against commercial and political risks involved in export of goods to poor countries (restricted cover countries) on short-term credit to a particular buyer. All shipments to the buyer in respect of whom the policy is issued will have to be covered. These policies can be availed ofby exporters only if they have good experience with the buyer andby paying additional premium because of high riskCredit limit will be approved on the basis of the credit worthiness of the buyer.Period of policy: 6 monthsThe policy will be issued for short term because of high risk.Percentage of Cover: 85%
- 44. Conclusion