Darrin_Stevens_CVv5
Download as DOC, PDF0 likes200 views
Darrin Stevens is a highly motivated and qualified individual with over 28 years of experience in commercial learning and development roles. He has extensive experience delivering training programs and internal consultancy services to a variety of sectors. Currently, he works as a consultant providing talent development solutions. Previously he held roles as a Training & Development Manager, Managing Director, and Group Training Director where he implemented successful training programs and improved customer service. Darrin has a wide range of qualifications in areas such as management, quality assurance, and education.
Darrin_Stevens_CVv5
- 1. Curriculum Vitae Darrin Stevens FIP3, MCQI CQP, CMgr FCMI, PGCE, MSET, FlinstLM 10 The Scarplands, Duston, Northampton. NN5 6EY t: 01604 752337 m: 07956 386 720 e: darrin@darrinstevens.co.uk Profile A highly motivated and qualified individual with 28 years’ experience in a broad range of commercial environments. A motivational Learning and Development trainer/manager, facilitator and assessor experienced in the delivery of effective and empowering talent. Providing development solutions and internal consultancy service to a variety of sectors including Printing, Retail, Education and Manufacturing. I am committed and have an energetic approach to achieve sustainable personal and team behaviour change. Inclusive, persuasive and positive, I have a natural ability to clearly define complex learning and create solutions in an accessible and empowering way. Coupled with an in-depth understanding of the education assessment world and commercial environment experience. Key Skills Project management Programme implementation and development Training & development Team building/leadership Counselling/coaching Problem resolution Strategic management Account management Customer liaison Interpersonal skills Health & safety/diversity Quality assurance • Excellent training and motivational abilities which facilitates the internal development of cohesive teams and the achievement of business goals. • Providing commercially driven, value adding, best practice L&D strategies and training solutions that effectively utilise full training cycle, delivered on time, and to budget. • Designing and delivering bespoke professional, high quality internal and external all level team and individual L&D consultancy, coaching & training service in support of business improvement strategies with a flair for leadership development, strategic management development, team building and facilitation. • Assessor/tutor of Management, L3, L5, L7 including team leader, PMO/BIT, Customer service, Business Administration. • Building and maintaining successful business relationships with key stakeholders and 3rd party providers to ensure company strategy, objectives and deliverables are achieved. Employment Summary TSR/NPM General Manager (Consultant Contract) Jul 2015 - Present Ensafe Training & Development Manager Jan 2015 - Jul 2015 (Consultant Contract) Picfree.co.uk Managing Director & Founder Mar 2010 - Jan 2015 (www.picfree.co.uk) Crispin’s Folly Management Commercial Director May 2011 - Feb 2013 The Polestar Group Group Training Director Dec 2004 - Mar 2010 (www.polestar-group.com) Group Training Manager Feb 2003 - Dec 2004 Trinity Graphic Snr Acct Exec/QM/Training Manager Jan 1995 - Feb 2003 Health & Safety Officer Pindar Graphic Project Manager 1993 - 1995 City Ensign Designer/Acct Exec 1992 - 1993 Ken Osbourne & Sons Sales & Marketing Manager 1991 - 1992 East Yorkshire Glazing Designer/Creative Manager 1990 - 1991 Print Out (Hull) Ltd Designer/Creative Manager 1989 - 1990 The Glover Connection Designer/Creative Manager 1988 - 1989 Main Duties and Responsibilities • Client contacts from start to finish, understanding requirements and addressing issues • Developing programmes that meet the direct needs of the organisation and the individuals • Cross organisation buy in from different departments for targeted change management • Attracting new customers – through cross media targeting • Human Resource Management • Productivity development • Implementation of the Personnel Policy • Implementation of the Company Values, Mission, Vision and Strategy • Efficient usage of capacity and resources • Follow-up and analysis of the operational targets and results and annual planning Page | 1
- 2. Curriculum Vitae Darrin Stevens FIP3, MCQI CQP, CMgr FCMI, PGCE, MSET, FlinstLM 10 The Scarplands, Duston, Northampton. NN5 6EY t: 01604 752337 m: 07956 386 720 e: darrin@darrinstevens.co.uk • Organising, development and control of the services operations according to the business concept/model • Personnel recruitment • Implement the service levels agreed with a customer • Responsibility for the Quality Manual (ISO9000, ISO1401, 27000 and SIA) • Customer Service and Account Management • Training and Development for all levels of the organisation Key Accomplishments • From a position of no formularised training methods or strategies within the group, I created, implemented, developed and managed the training programme on all aspects of the printing industry for the group which employed 3500 staff across 14 sites. This subsequently became the printdynamics™ training programme (www.printdynamics.co.uk and www.printdynamics.co.uk/v2). • Due to success of the training programme and the implementation of effective quality systems, significantly improved customer service and working methods. • Achieved training objectives within the group to the point where 33% of staff are on a training course at any one time. Won three National Training Awards for my contribution to the printing industry, a feat never before accomplished by any sector. • Set up four learning suites across the UK in conjunction with Leeds City College to provide printdynamics™ to the printing industry and help staff from all backgrounds and abilities to achieve their potential in an industry where previously, 65% of staff have no relevant vocational qualification. Pass rate is 100%. Education and Professional Qualifications • 2012 - Chartered Manager of the Chartered Management Institute (CMgr) • 2011 - City & Guilds Level 3 Candidate Assessment (A1) 2011 • 2011 - D34/V1, D32/33/A1 Leeds City College • 2003 - PGCE Huddersfield University/Bishop Burton College • 2002 - Registered Internal Auditor (Reg No. 01182187) • 2001 - BQF/EFQM Award Assessor (Certificate) (BEM) • 2001 - IQA Principles & Techniques of Quality Management (Credit) • 2001 - Diploma in Operational Management (DMS), Hull College of Further Education • 2001 - NVQ Level 57 Operational Management (CMI) • 2000 - NVQ Level 4 Identify Organisational Training & Development Needs • 2000 - NVQ Level 4 Devising Plans for Implementing and Organisational Training & Development Objectives • 2000 - Institutions of Occupational Safety & Health (IOSH) • 2000 - Diploma European Foundation of Quality Management (EFQM) • 1999 - Introduction to Quality Assurance & Statistics (IQA) (Credit), 1999 • 1998 - Certificate BS/EN/ISO 9000 (TIP) • 1998 - Certificate Internal Auditing for Quality Systems (HQM) • 1988 - BTEC (HND) Graphic Design & Communications, Cleveland College of Art & Design • 1986 - BTEC (OND) Graphic Design • 1986 - Hull Grammar school 2 A levels and 6 O levels Professional Affiliation • 2012 - Chartered Manager of the Chartered Management Institute (CMgr FCMI) • 2011 - Fellow of the Institute for Leadership and Management (FInstLM) • 2008 - Society for Education and Training (MSET) • 2005 - Liveryman of Worshipful Company of Stationers and Newspaper Makers • 2005 - Freeman of London and the Worshipful Company of Stationers and Newspaper Makers • 2005 - Freeman of City London • 2005 - Fellow of the Institute of Paper, Printing and Publishing (FIP) • 2001 - Member of the Chartered Quality Institute (MCQI CQP) • 2001 - Fellow of the Chartered Management Institute (FCMI) Page | 2
- 3. Curriculum Vitae Darrin Stevens FIP3, MCQI CQP, CMgr FCMI, PGCE, MSET, FlinstLM 10 The Scarplands, Duston, Northampton. NN5 6EY t: 01604 752337 m: 07956 386 720 e: darrin@darrinstevens.co.uk Hobbies & Interests • Parish Councillor, The Royal British Legion PAO, Photography, Travel, Theatre, Music • Driver, own car and clean licence Page | 3