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Digital Marketing Diploma Introduction Lecture Keith Feighery
Time Table
Class Expectations
Classroom Expectations Participate in discussion Use observations and experience from your own online activities and use in class discussions Think like a digital marketer –  Analyse social media presences  Examine & critique online ads  Look at email newsletters and critique Mobiles off please.
What are the core objectives of this course?
Give you the tools to research, plan, create and run optimised digital marketing programmes
Main Course Themes Developing focused Digital Marketing Strategies Leveraging Key Digital Marketing Tactics Social Media Marketing, SEO, PPC, Email, Blogging, Display, Affiliates  Using Rich Media in Digital Marketing Strategy Blogs, Videos, Images, Audio Measuring Impact of Digital Marketing Using Google Analytics, Defining Key Performance Indicators, Understanding Actionable Insights Plan, Create and Execute targeted Digital Marketing Programmes Output of course is a digital marketing plan
Course Project
Project Choose a business (fictional or real) Identify clearly defined business objectives Develop a Digital Marketing Strategy and Plan Create Clear Personas, Identify digital locations, Develop Content Strategies per channel, Create Success Scorecards  Choose and justify appropriate digital and social channels SEO, PPC, Display, Social Networks, Affiliate, Email, Mobile etc.   Develop a measurement framework Clear KPIs, Actuals Vs Projections, Mapping outcomes to scorecard Create a report to be approx. 3000 Words long
Key Resource to help with Digital Planning Process
Digital Marketing Planning Template http://www.smartinsights.com/blog/digital-marketing-strategy/digital-marketing-planning-template/ Excellent Digital Marketing Planning Template
Introductions
Career Summary Director of Digital Strategy with Digital Insights 14 Years experience developing and marketing web and digital applications Lecturer with DIT on MA in Digital Media Technologies Lecturer with Dublin Business School, Griffith College, Champlain College in Online Marketing and Digital Strategy
[email_address]
Reading Lists
Readings Digital Strategy Books Internet Marketing – Strategy, Implementation and Practice (Dave Chaffey et al) eMarketing eXcellence: Planning and optimising your digital marketing (Dave Chaffey) General Digital Marketing Readers Flip the Funnel (Joseph Jaffe) Engage  (Brian Solis) Content Rules  (Chapman and Handley) Groundswell  (Li and Bernoff)  Free (Chris Andersion)
Podcasts Podcasts Forimmediaterelease.biz Six Pixels of Separation – Mitch Joel -  http://www.twistimage.com/podcast/  (with Joel Jaffe also) Marketing Over Coffee (http://www.marketingovercoffee.com/) Media Bulls Eye (Find it on the Custom Scoop Blog)
General Digital Marketing Sites Digital Marketing Sites and Blogs www.smartinsights.com www.hubspot.com http://www.marketingprofs.com http://www.marketingsherpa.com/ www.rww.com http://www.twistimage.com/blog/ http://econsultancy.com/ www.adage.com http://johnbell.typepad.com/ www.mashable.com www.emarketer.com
Social Media Social Media www.webstrategist.com/blog www.brandrepublic.com/ www.simplyzesty.com http://www.socialmediatoday.com www.mashable.com www.nevillehobson.com http://blogs.forrester.com/groundswell/ http://www.ignitesocialmedia.com/26-social-media-marketing-examples-in-detail/ http://www.interactiveinsightsgroup.com/blog1/social-media-examples-superlist-17-lists-and-tons-of-examples/
Online PR Online PR/Communications http://www.webinknow.com/ http://www.nevillehobson.com/ http://blog.holtz.com/ http://kdpaine.blogs.com/ http://darmano.typepad.com/logic_emotion/ http://www.shivsingh.com/goingsocial/ http://www.theharteofmarketing.com / http://www.acrossthesound.net/ http://www.insidepr.ca/
SEO SEO/PPC http://www.seomoz.org/ searchengineland.com/ www.semrush.com/ searchenginewatch.com/ www.mattcutts.com www.searchenginejournal.com/ www.seobook.com
Introduction to Digital Marketing
What is Digital Marketing?
Using Digital Channels to Reach, Acquire, Retain (& Advocate) Customers both Online and Offline
Digital Marketing Should Support and Accelerate the following: Create Awareness of Products/Services Customer/Prospect Engagement Customer Acquisition Customer Retention Customer Advocacy
What are the core elements to consider when planning a Digital Campaign
Core Components of Digital Strategy Have clear and defined business objectives for your Digital Programmes Increase Sales, Lead Gen, Build Awareness, Increase Customer Retention, Reduce Cost of Acquisition etc… Know exactly who your audience is – and where they reside digitally Behaviours, demographics, socialgraphics, vocabulary, media preferences, channel preferences  Develop a content strategy for your site and digital channels – that adds value for your customers “ Whats in it for me” – always from the customer perspective Use customer lexicon – not yours Create Activation and Conversion points within your digital assets Build relationships – not always selling Funnel marketing, top of mind, inform, educate and entertain Optimise and Measure performance across all digital channels
What are the core tactical tools at a Digital Marketers disposal
Key Online Marketing Tactics Content & Inbound Marketing  Website, blog, social platforms, partnership sites etc… Social Media Marketing Twitter, LinkinedIn, Facebook, YouTube, Blogs, Podcasts Search Engine Marketing PPC, Display and Affiliates Search Engine Optimisation (SEO) Structured & Planned Content, Optimismed Vocabulary, Links  Email Marketing Email Service Providers, Acquisition and Retention, Lead Nurturing Mobile Marketing Location Based, Text, Advertising, Coupons, Offline-Activation Measurement and Analytics Clear Objectives and Benchmarks
Characteristics of a Digital Marketing Campaign
Digital is a more iterative process than traditional marketing
Iterative Digital Marketing Strategies
The Digital Landscape has changed changed radically over the past 5 years
Changing Digital Landscape
Proliferaton of Channels Growth of Social Media
Social Media Landscape
What is Social Media?
Platforms that allow the sharing of content with dialogue channels deeply embedded in them
Key Social Platforms Social/Professional Networks Facebook & LinkedIn Blogging/Micro-Blogging/Lifestreaming Wordpress, Blogger, Twitter, Tumblr  Video, Audio & Photo sharing YouTube, Vimeo, Blip etc..  Facebook, Flickr, TwitPic, Instagram Mobile Foursquare, Facebook, Twitter, Yelp Document Slideshare.net, scribd, docstoc
Never been easier for businesses to create and distribute content online  How to cut through the noise is the challenge now
Marketers need to understand  The Rise of Facebook
 
Time Spent UK
Businesses & organisations need to embrace a more social engagement because it is happening with or without them
Marks and Spencers
Marketers need to understand its not about the specific tools but the changing consumption and behaviour patterns of the customer
Marketers need to understand the dynamic of communities How to influence & Participate in these
The way in which organisations think about media has changed radically over the past 5 years.
Digital Marketing Media Mix
 
Companies, both big and small, need to imagine themselves as publishers Trick is to be engaging and provide value to target audience
That’s why Inbound & Content Marketing are so Important
Hubspot – Inbound Marketing Company view
Digital Marketing Tactics
Case Studies Big Brands
Tayto
Versus
Controversial Hunky Dory Page
Aviva
Hairy Baby
Hairybaby
Engaging with Fans
Getting People To Respond
Pay Per Click Advertising
PPC Examples
Search: Health Insurance Quote
Search Engine Optimisation
SEO Case Example
Search: Flowers for newborn baby
Newborn Flowers
Email Marketing
Email Applications
Case Studies
CityDeal.ie
 
Schuh
 
Blogging
Icecream Ireland Blog
Questions & Answers
Questions & Answers
Contact Details www.linkedin.com/in/keithfeighery www.twitter.com/kfeighery www.faceboook.com/keith.feighery [email_address] 086 6070274

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DBS-Week1-Introduction-Diploma-OnlineMarketingDigitalStrategy

  • 1. Digital Marketing Diploma Introduction Lecture Keith Feighery
  • 4. Classroom Expectations Participate in discussion Use observations and experience from your own online activities and use in class discussions Think like a digital marketer – Analyse social media presences Examine & critique online ads Look at email newsletters and critique Mobiles off please.
  • 5. What are the core objectives of this course?
  • 6. Give you the tools to research, plan, create and run optimised digital marketing programmes
  • 7. Main Course Themes Developing focused Digital Marketing Strategies Leveraging Key Digital Marketing Tactics Social Media Marketing, SEO, PPC, Email, Blogging, Display, Affiliates Using Rich Media in Digital Marketing Strategy Blogs, Videos, Images, Audio Measuring Impact of Digital Marketing Using Google Analytics, Defining Key Performance Indicators, Understanding Actionable Insights Plan, Create and Execute targeted Digital Marketing Programmes Output of course is a digital marketing plan
  • 9. Project Choose a business (fictional or real) Identify clearly defined business objectives Develop a Digital Marketing Strategy and Plan Create Clear Personas, Identify digital locations, Develop Content Strategies per channel, Create Success Scorecards Choose and justify appropriate digital and social channels SEO, PPC, Display, Social Networks, Affiliate, Email, Mobile etc. Develop a measurement framework Clear KPIs, Actuals Vs Projections, Mapping outcomes to scorecard Create a report to be approx. 3000 Words long
  • 10. Key Resource to help with Digital Planning Process
  • 11. Digital Marketing Planning Template http://www.smartinsights.com/blog/digital-marketing-strategy/digital-marketing-planning-template/ Excellent Digital Marketing Planning Template
  • 13. Career Summary Director of Digital Strategy with Digital Insights 14 Years experience developing and marketing web and digital applications Lecturer with DIT on MA in Digital Media Technologies Lecturer with Dublin Business School, Griffith College, Champlain College in Online Marketing and Digital Strategy
  • 16. Readings Digital Strategy Books Internet Marketing – Strategy, Implementation and Practice (Dave Chaffey et al) eMarketing eXcellence: Planning and optimising your digital marketing (Dave Chaffey) General Digital Marketing Readers Flip the Funnel (Joseph Jaffe) Engage (Brian Solis) Content Rules (Chapman and Handley) Groundswell (Li and Bernoff) Free (Chris Andersion)
  • 17. Podcasts Podcasts Forimmediaterelease.biz Six Pixels of Separation – Mitch Joel - http://www.twistimage.com/podcast/ (with Joel Jaffe also) Marketing Over Coffee (http://www.marketingovercoffee.com/) Media Bulls Eye (Find it on the Custom Scoop Blog)
  • 18. General Digital Marketing Sites Digital Marketing Sites and Blogs www.smartinsights.com www.hubspot.com http://www.marketingprofs.com http://www.marketingsherpa.com/ www.rww.com http://www.twistimage.com/blog/ http://econsultancy.com/ www.adage.com http://johnbell.typepad.com/ www.mashable.com www.emarketer.com
  • 19. Social Media Social Media www.webstrategist.com/blog www.brandrepublic.com/ www.simplyzesty.com http://www.socialmediatoday.com www.mashable.com www.nevillehobson.com http://blogs.forrester.com/groundswell/ http://www.ignitesocialmedia.com/26-social-media-marketing-examples-in-detail/ http://www.interactiveinsightsgroup.com/blog1/social-media-examples-superlist-17-lists-and-tons-of-examples/
  • 20. Online PR Online PR/Communications http://www.webinknow.com/ http://www.nevillehobson.com/ http://blog.holtz.com/ http://kdpaine.blogs.com/ http://darmano.typepad.com/logic_emotion/ http://www.shivsingh.com/goingsocial/ http://www.theharteofmarketing.com / http://www.acrossthesound.net/ http://www.insidepr.ca/
  • 21. SEO SEO/PPC http://www.seomoz.org/ searchengineland.com/ www.semrush.com/ searchenginewatch.com/ www.mattcutts.com www.searchenginejournal.com/ www.seobook.com
  • 23. What is Digital Marketing?
  • 24. Using Digital Channels to Reach, Acquire, Retain (& Advocate) Customers both Online and Offline
  • 25. Digital Marketing Should Support and Accelerate the following: Create Awareness of Products/Services Customer/Prospect Engagement Customer Acquisition Customer Retention Customer Advocacy
  • 26. What are the core elements to consider when planning a Digital Campaign
  • 27. Core Components of Digital Strategy Have clear and defined business objectives for your Digital Programmes Increase Sales, Lead Gen, Build Awareness, Increase Customer Retention, Reduce Cost of Acquisition etc… Know exactly who your audience is – and where they reside digitally Behaviours, demographics, socialgraphics, vocabulary, media preferences, channel preferences Develop a content strategy for your site and digital channels – that adds value for your customers “ Whats in it for me” – always from the customer perspective Use customer lexicon – not yours Create Activation and Conversion points within your digital assets Build relationships – not always selling Funnel marketing, top of mind, inform, educate and entertain Optimise and Measure performance across all digital channels
  • 28. What are the core tactical tools at a Digital Marketers disposal
  • 29. Key Online Marketing Tactics Content & Inbound Marketing Website, blog, social platforms, partnership sites etc… Social Media Marketing Twitter, LinkinedIn, Facebook, YouTube, Blogs, Podcasts Search Engine Marketing PPC, Display and Affiliates Search Engine Optimisation (SEO) Structured & Planned Content, Optimismed Vocabulary, Links Email Marketing Email Service Providers, Acquisition and Retention, Lead Nurturing Mobile Marketing Location Based, Text, Advertising, Coupons, Offline-Activation Measurement and Analytics Clear Objectives and Benchmarks
  • 30. Characteristics of a Digital Marketing Campaign
  • 31. Digital is a more iterative process than traditional marketing
  • 33. The Digital Landscape has changed changed radically over the past 5 years
  • 35. Proliferaton of Channels Growth of Social Media
  • 37. What is Social Media?
  • 38. Platforms that allow the sharing of content with dialogue channels deeply embedded in them
  • 39. Key Social Platforms Social/Professional Networks Facebook & LinkedIn Blogging/Micro-Blogging/Lifestreaming Wordpress, Blogger, Twitter, Tumblr Video, Audio & Photo sharing YouTube, Vimeo, Blip etc.. Facebook, Flickr, TwitPic, Instagram Mobile Foursquare, Facebook, Twitter, Yelp Document Slideshare.net, scribd, docstoc
  • 40. Never been easier for businesses to create and distribute content online How to cut through the noise is the challenge now
  • 41. Marketers need to understand The Rise of Facebook
  • 42.  
  • 44. Businesses & organisations need to embrace a more social engagement because it is happening with or without them
  • 46. Marketers need to understand its not about the specific tools but the changing consumption and behaviour patterns of the customer
  • 47. Marketers need to understand the dynamic of communities How to influence & Participate in these
  • 48. The way in which organisations think about media has changed radically over the past 5 years.
  • 50.  
  • 51. Companies, both big and small, need to imagine themselves as publishers Trick is to be engaging and provide value to target audience
  • 52. That’s why Inbound & Content Marketing are so Important
  • 53. Hubspot – Inbound Marketing Company view
  • 56. Tayto
  • 59. Aviva
  • 63. Getting People To Respond
  • 64. Pay Per Click Advertising
  • 69. Search: Flowers for newborn baby
  • 75.  
  • 76. Schuh
  • 77.  
  • 82. Contact Details www.linkedin.com/in/keithfeighery www.twitter.com/kfeighery www.faceboook.com/keith.feighery [email_address] 086 6070274