#dd12 Content in motion
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This document discusses how organizations can derive value from their enterprise content by making it social and accessible. Key points include: - Content that is inactive and stored ("at rest") represents a cost, while content that is activated, analyzed, socialized and governed ("in motion") generates value. - Tools like IBM Content Collector, Classification Module, and Content Manager can capture, organize and make content searchable. Integration with collaboration tools like IBM Connections disseminates content. - Contextual archiving maintains relationships between social content when archived. Federated search allows querying across systems. Standards like CMIS enable interoperability. - Content analytics extracts concepts and insights from documents to facilitate exploration. Mobile and
#dd12 Content in motion
- 1. Content in Motion Fare emergere valore da contenuti e documenti aziendali in un ambiente "Social" Marco Bonasoro
- 2. Content in Motion = Value Content at Rest = Cost Analyze it. Activate it. Socialize it. Govern it. Capture it.
- 3. ECM IBM Case Manager Punti di ingresso Collaboration Edition Email Overload Collab. Business Int ranet Social Transformat io Cu Renewal n ltu ra IBM Content cial Ch l Collector So t an ane FileNet P8 ge nt r I Active Content b2 b2 b c Social Ex cept ional Business Social Social Cust omer Process IBM Content Awareness Improvement Business Media Ex periences Analytics b2 IBM ECM e Repositories So m b2 r cia IBM CMIS ou l gy e Se Brin vic nti me De Brand Social nt Monit oring CRM Consumerisat ion wn O & Management Knowledge
- 4. Un catalogo aziendale • Content Manager ≈ database di informazioni non strutturate – Classificazione dei contenuti – Manutenzione dei contenuti (check-out, check-in) – Gestione del “Lifecycle” – Funzioni di ricerca avanzate • Su proprietà e su contenuto testuale (full-text) – Disseminazione dei contenuti (wf, ICM) – Profilazione e tracciamento degli accessi (audit)
- 5. Classificare la conoscenza • Content Object model Class: LoanClass Class:LoanApp Class: LoanPolicy Class: Customer Class
- 6. Value Based Archiving • If (and only if) you know what you need to keep for litigation and regulation • And you know what you need to keep for its business value (and for how long) • Then you can throw everything else away. Hold & Collect Evidence Archive for Value & Dispose Retain Records & Dispose Over Retaining = Over Spending ! Dispose of Data Debris
- 7. Inserire le informazioni • IBM Content Collector IBM Content Collector Email IBM ECM Attachments IBM New 3.0 Shares File adds Classification Desktops IBM support for Module SharePoint Connections! …
- 8. Archiviazione contestualizzata • XML (ATOM/RSS) representation of the Document (obtained from IBM Connections) is archived to the Repository • Per Application XSLT creates HTML rendering with similar look & feel as IBM Connections • Supports Profiles, Blogs, Wikis, Activities, Bookmarks, Forums, Files
- 9. Integrazione estesa • ICC understands the relationship between content in Connections and and maintains that relationship in the IBM repository • The entire thread is returned when a search hits anywhere in the hierarchy • The entire thread is displayed when opened in the eDiscovery tool • Leverages P8 features for de-duplication, ensuring that a minimum data set is maintained in the repository • Content Sweeps (not RT capture) • Task logic – flexible and powerful
- 10. Accedere alle informazioni • CMIS • Workplace XT • ECM Collaboration Edition • FIMO
- 11. Content Management Interoperability Services • OASIS approved standard for REST-based content management services • Open repositories • IBM Partners are building CMIS applications, e.g., WeWebU, Genus, ISIS Papyrus, Zia • New IBM Platforms support it (BPM, Portal, …) • CMIS production support targets – FileNet Content Manager – delivered – IBM Content Manager – delivered
- 12. Workplace XT
- 13. Integrazione ECM-Connections • Easily configure your ECM library from within Connections • Display ECM folders and content within a Community • View, edit, check-in, & check-out documents • Select document or item types and edit properties • Prompt users for metadata, driven from FileNet CM
- 14. © 2011 IBM Corporation
- 15. IBM Content Navigator 2.0Coming Soon! • Federated access to multiple content sources: – Web & Mobile for: P8, CM8, CMOD • Self-provisioned Document Team Spaces • OOTB Enterprise Search/Facets via ICA • Open Standards Support • Visual Component Toolkit • Optimize Desktop for Business Roles • Mobile Content Mgmt. Navigator for iOS
- 16. Distribuire le informazioni • Active Content • Case Manager
- 17. Active Content Ufficio posta Scanner Applicazioni Processo Database Inbox Fax Server Event Trigger Active Content Mail Email Server Mgr Documenti, Immagini Enterprise Applications
- 18. Case Manager
- 19. Distillare le informazioni • IBM Content Analytics Extracted Claimant: Soft Tissue Injury Concept Content Analytics Person Injury Body Part Location Noun Verb Noun Phrase Prep Phrase John sprained his ankle on the step ... Analyzed Documents with identified concepts • Content Analytics comprende la struttura di una frase e crea nuovi indici che facilitano l'esplorazione delle informazioni contenute nei documenti
- 20. Riassumendo... Example solutions: Office integration (optional) “Nexus” Mobile app Analytics IBM Collaboration Suite Social, collaboration, Business documents, Other data, email, files, etc. records & case content content, systems, ...
- 21. Social content management solutions Office document management Social business tools with integrated ECM services Expanded social content access 21
- 22. Thanks! Analyze it. Activate it. Socialize it. Govern it. Capture it.
- 23. Grazie agli sponsor per aver reso possibile i Dominopoint Days 2012! Main Sponsor Vad sponsor Platinum sponsor Gold sponsor