Debunking DevOps Myths in Banking Industry
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Riza Febriyanto gave a presentation at DevOpsDays Jakarta 2020 about debunking common myths in applying DevOps practices in the banking industry. The presentation discussed the need for digital transformation in banking due to disruptions from fintech competitors and changing customer expectations. It also addressed some contradictions between traditional banking practices and DevOps values like deploying fast and failing fast. Finally, the presentation provided recommendations for implementing DevOps successfully in banks by focusing on flow, measuring value, consolidating platforms, and establishing a culture of visibility, accountability and automation rather than rushing changes.
Debunking DevOps Myths in Banking Industry
- 1. DevOpsDays Jakarta 2020 Debunking DevOps Myths in Banking Industry by Riza Febriyanto BRI Corporate University, March 12th 2020
- 2. DEBUNKING DEVOPS MYTHS IN BANKING INDUSTRY DevOpsDays Jakarta 2020
- 3. DevSecOps Enablement Engineer Lead at Bank Mandiri Ex - DevOps and Production Support Lead at Jenius BTPN RIZA FEBRIYANTO
- 4. DIGITAL BANKING TRANSFORMATION Banking need to change And why it’s matters?
- 5. DISRUPTION IN FINANCIAL SERVICES (1/3) A survey by the World Economic Forum found that just 28% of the millennial and Gen Z generations trust their banks to be fair and honest. Digital Bank
- 6. According to Gartner and IDC, by 2018, banks and financial institutions’ clients will access and contact their banks mainly through mobile devices. Digital Bank DISRUPTION IN FINANCIAL SERVICES (2/3)
- 7. According to the 2016 MX Consumer Survey, clients find it more important to have an easy digital banking experience (67%) rather than a friendly teller or staff (33%) when choosing where to open an account. Digital Bank DISRUPTION IN FINANCIAL SERVICES (3/3)
- 8. CONTRAST FINTECHBANK ➢ FinTech firms focus on managing the overarching customers’ experience ➢ Focuses on functionality, accessibility, agility, personalisation, and convenience ➢ Focus on the management of risk ➢ Focuses more on trust and security
- 9. DIGITAL BANKING Whenever installing new digital banking technology, it doesn’t help much unless the routine processes that are being automated are first closely examined and streamlined applying some of the principles of industrialization and efficiency management to processes and operations. Whenever installing new digital banking technology,
- 10. CONTRADICTION BANK DEVOPS Stability Strict Segregation of duties Deploy fast Fail fast Learn fast Improve fast
- 12. DevOps MATURITY Monitored DevOps Fundamental Achieved Beginning of DevOps No DevOps Fine Tuned
- 13. DevOps MYTHS Dev + Ops = DevOps DevOps Engineer = DevOps Tools = DevOps Automation = DevOps Continuous Delivery = DevOps
- 14. OUTLINE OF RESOLUTION FOCUS ON FLOW MEASURE IT VALUE PLATFORM CONSOLIDATION Being able to measure from ideation to realisation is essential to DevOps – how much is that change worth. Where is the waste in your organisation? How can you get delight into the hands of your customers at optimum speed. Fragmentation equals fragility and waste. It also means it’s hard to move fast and increases the risk of trailing the competition.
- 15. GOALS RELEASE AT PEACE Functionality is released on- demand, independent to release cycles RELEASE WITH CONFIDENT Tests executed in representative environments automatically on check-in EXPERIMENT WITHOUT REGRET Changes introduced realtime and trivial to revert
- 16. PROBLEM A “DevOps” team is created, but it ends up becoming just another silo. Once it becomes a silo, communication fails, it becomes ineffective, and fails. DevOps
- 18. MODEL c Visibility Accountability Automation Don't automate what you don't understand Don't automate what you can’t validate There's no need to rush into anything
- 19. DevOps ROADMAP DAY 1 DAY 2 Gather representatives from each relevant team to review key activities DAY 3 Mapping current technologies and fill the gap DAY 4 Ask how / if improved collaboration or automation could help DAY 5 Fine tune and iteratively start again from point number 1 Breakdown and eliminate unnecessary process, put it as Operational Technical Instruction
- 20. DevOps ROADMAP
- 21. THANKS Does anyone have any questions? riza.febriyanto@bankmandiri.co.id www.linkedin.com/in/rfebriya @rfebriya
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- 30. THANK YOU ! Alone We are smart, together We are brilliant