Defining a modern day network
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The document outlines the transformation of the telecommunications industry, emphasizing the shift towards network-as-a-platform models that leverage technological innovations. It highlights India's rapid growth in wireless data subscribers, increased network capacity, and the evolving competitive landscape shaped by new service delivery models and customer expectations. Additionally, the text discusses the need for organizations to align their structures and operations with these technological advancements to succeed in a digital service provider ecosystem.
Defining a modern day network
- 1. 1 VERY CONFIDENTIAL DEFINING A MODERN DAY NETWORK Building network-as-a-platform that evolves at the pace of technology innovation
- 2. A Story of Transformation
- 3. 3 VERY CONFIDENTIAL My Personal Journey Where I have been and what I have learned through my past experiences. BIRTHPLACE: Amman, Jordan 6: T-Mobile: Parsippany, NJ, USA Rakuten: Tokyo, Japan 10: Reliance Jio: Navi Mumbai, India 7: T-Mobile: Seattle, WA, USA 1: Portland State University: Portland, OR, USA 5: AT&T: Los Angeles, CA, USA 2: Intel: Portland, OR, USA 3: Sprint: Portland, OR, USA 4: Sprint, Houston, TX, USA 8: Huawei, Dallas, TX, USA 9: Huawei: Kansas City, KS, USA
- 4. 4 VERY CONFIDENTIAL Industry • Consolidation of operators • Redefining Revenue Model • Investment of over $15Bn in Spectrum & Network Expansion Network • Large scale HetNet with Macro Sites + Small Cells + Wi-Fi for an all IP packet data broadband access network • Packet Core capacity of 55 PB Data/ Day • Unprecedented scalability, ramp speed, voice & data capacity Consumer • Price per GB has reduced by 20x • High speed broadband users increased 5x • Voice is free, shifting Industry to Data Revenue Model Devices • 4G shipment volume has seen explosive growth and overall Smartphone industry has expanded • LYF entered the market with its 4G only smartphone portfolio, providing a range of options to customers and forcing the industry to upgrade their portfolio • Simultaneously 3G and 2G smartphone volumes dropped down to almost Zero India’s transformation in just over a year 0 40 80 120 160 Sept 2016 Dec 2017 4G Subscribers Indian Telecom
- 5. 5 VERY CONFIDENTIAL India’s largest wireless data subscriber base 160.1 million as of 31Dec-17 (Gross adds of 27.8 million during the quarter; net add of 21.5 million) World’s largest and fastest growing mobile data network 4.3 billion GB data consumption during the quarter; ~9.6 GB per user per month Highest voice consumption per subscriber at ~694 minutes per month 311 billion minutes of VOLTE voice traffic during the quarter; 3.38 billion minutes of VOLTE voice per day Largest high quality video consumption network with > 2 billion hours per month (13.4 hours of video consumption per user per month) Indian DSP Highlights 1 2 3 4
- 6. 6 VERY CONFIDENTIAL Best network quality Lowest call drop, fastest download speed, 100% network availability since commencement of operations 4G coverage greater than 2G coverage On-track in the country Successful launch of Feature Phone Further expand the market Next generation services to Indian customers Strong technology, geography and distribution platform in place for delivering World’s fastest growing Digital Services Company Captured market growth with disruptive innovative thinking 5 6 7 8
- 7. 7 VERY CONFIDENTIAL • Fully automated operations with zero human touch to live networks • End to End Network and Service Management and Orchestration • Services delivered with speed @ scale on converged network architecture • Intelligent, Simplified, Virtualized • Service virtualization and automation for OPEX optimization • Model driven open interfaces for customization and speed • Analytics for operational and business intelligence • Service virtualization and automation for OPEX optimization • Model driven open interfaces for customization and speed • Analytics for operational and business intelligence • Separation of software and hardware • Innovation through software • Hardware is cost optimized Disaggregation Cloud Scale & Virtualization Software Suites as Service Full Automation & Orchestration Building blocks to achieve this level of growth Path to cloud native virtualized networks, software as services, and full automation and orchestration starts with an innovative network stack
- 8. Latest Industry Trends that Require Thinking Differently
- 9. 9 VERY CONFIDENTIAL Web Open Source Eco- system Peers Skills Silo vs Service Metrics Comp Ease of Ops Volume Origin Destination Central vs Dist Technology & DeploymentInfluencers Organization Software Centric Data Traffic % f T S I Modernizing the CSP infrastructure in a DSP World Should there be more? z
- 10. 10 VERY CONFIDENTIAL EE ss hh bb Mobile Data Mobile Voice Voice Mobile Services Customer perception of value continues to evolve • Move from monetizing infrastructure to services to experiences • Transport is a given • Differentiation comes from the quality of your CX
- 11. 11 VERY CONFIDENTIAL Fast Moving CSPs Require a Nimble Approach Monolithic, integrated SW Disgg, microservices, cloud native SW Open vRAN, vEPC, ONAP Capacity planning around peak usage Resource optimization to optimize CX Differentiate based on CX Measure box uptime Measure service availability Market services not connectivity Dedicated infrastructure Shared infrastructure Edge Services Node, CO Transformation Ops-driven service turn-up in months Customer-driven service turn- up in minutes Customer-driven service turn-up in minutes
- 12. 12 VERY CONFIDENTIAL End-To-End Shift from infrastructure owners to end-to-end service owners Microservices Resources consumed and services built via APIs and micro-services—no CLIs or monolithic code Speed Need for speed, efficiency driving transition from circuit to packet switched—even “last bastions” like optical Virtualization Network and IT coming together with virtualized, IT- like approach to edge access QQ qq hh 55 Four hallmarks of transformation
- 13. 13 VERY CONFIDENTIAL iPhone + iPhone OS 1 Apple-only Apps June 2007 iPhone + iPhone OS 2 App Store + iPhone SDK March 2008 1M Apps in App Store 60B downloads, $13B paid to devs October 2013 ”Platforming” is the technology enabler Innovative Product Innovative Platform
- 14. 14 VERY CONFIDENTIAL The CSP role changes with experience Confidence Buying Solutions • Prefer Single-Vendor • Vendor-driven service roadmap • Value stability and functionality • Competing on price • One throat to choke Creating Solutions • Prefer platforms and ecosystems • Home-grown innovation • Value extensibility • Competing on speed and features • Hybrid support models Want Assurance Want Unique Differentiation Want Best-of-Breed
- 15. 15 VERY CONFIDENTIAL Does your team think in terms of services or infrastructure? Conway’s Law Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization's communication structure.
- 16. 16 VERY CONFIDENTIAL Structure Build teams around services, not infrastructure Operations Processes, tooling, telemetry/analytics for E2E services Metrics Measure/reward service availability, CX, not infra uptime Capabilities Hire new skills, invest in evolving the current team Organizations must evolve along with technologies
- 17. 17 VERY CONFIDENTIAL The modern CSP has a software personality • Simplifies scaling through scale out of HW and SW instances • Rapidly deploy new capabilities and services (shorten time-to- revenue) • Infra and location agnostic (DC, CO, edge, cloud, on-prem) • Easier to stich together complex service chains • Simpler to standardize ops tooling (automation, telemetry, etc.) Transport vOLT, MPLS, SR, slicing Mobile Core EPC, Policy Edge Access BNG, VSG, CMTS L4-7 Services LB, Firewall, CDN
- 18. 18 VERY CONFIDENTIAL Combined strengths of the ecosystem = more viable innovative solutions for customers Urgent need to engage in a new ecosystem
- 19. 19 VERY CONFIDENTIAL Tech and org must move in concert The full benefits of technology and arch changes require org changes: • Skills Merger (Network + IT) • Org Silo Changes CX is king CX-focused CSPs that deliver services rapidly and evolve at the pace of technology innovation will win in the era of the Digital Service Provider Ecosystems accelerate success Maximum speed and flexibility comes from ability to pull from an ecosystem which allows individual components to have independent innovation In Summary…
- 20. Cloud Delivered Services: Intelligent TelcoCloud (iTelcoCloud)
- 21. 21 VERY CONFIDENTIAL Operators|Provide Connectivity Rakuten|Provides Experiences
- 22. 22 VERY CONFIDENTIAL X-N-X Rakuten Network as a Service iTelco Cloud Service Centric, full automated, agile, flat, access agnostic Any Client Any Request Any Time Any Request Any Time
- 23. 23 VERY CONFIDENTIAL Rakuten TelcoCloud Requirements Flat Network Cloud RAN The Internet DC CoreDC Edge Common Virtualized Infra Services Anywhere Fully Automated Hardware Agnostic
- 24. 24 VERY CONFIDENTIAL Converged Core Network Slicing Service Automation Edge Distribution Virtual Scaling Security Services Rakuten TelcoCloud Characteristics
- 25. 25 VERY CONFIDENTIAL z c 6 U Analytics Automation & Orchestration Virtualized Telco Cloud Web Scale Networking (WSN) Path to 5G With a focus on moving applications and services in the cloud • Telco-grade standard based virtualization, network slicing, mobile edge computing… • Predictive analytics; enterprise, SMB & consumers demand preemptive avoidance • Everything automated • X100 GE IP/Optical Converged Core, ~x10 GE backhaul, ~100x RF sites • Securing clients, infrastructures and hack proof
- 26. Thank You