This document discusses using edge computing to create unique customer experiences. It describes using software to adapt networks to customers rather than vice versa. Edge computing can enable personalization, support 5G services that require low latency, and provide a coherent experience across cellular and fixed networks. The document outlines plans to transform Telefonica's central office infrastructure into a programmable edge platform using virtualization. This will improve customer experience and allow third parties to develop edge services. Examples of potential edge services discussed include content delivery, augmented reality, drone video delivery, and serverless computing.
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