Delivering Innovative Mobile Services through Your Library - Part 2
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The document discusses developing mobile services for libraries. It recommends libraries ask how many patrons use mobile devices and what technologies they use. The document then provides tips on creating mobile library websites and apps, including what content to include and design best practices. It also discusses using mobile technologies like QR codes, location-aware tools, and social media to engage patrons.
Delivering Innovative Mobile Services through Your Library - Part 2
- 1. DEVELOPING INNOVATIVE MOBILE SERVICES THROUGH YOUR LIBRARY MEREDITH FARKAS http://www.flickr.com/photos/williambrawley/4310319103/
- 2. QUESTIONS TO ASK BEFORE DOING ANYTHING How many of my patrons access the Web via a mobile device? What mobile technologies do my patrons use? What social technologies do my patrons use? Are any organizations my library is aligned with (municipality, University, etc.) looking to create mobile services? What library services and collections might be most appropriate and possible to serve up via a mobile device?
- 4. LIBRARY WEBSITE Questions to Ask Do you create a separate mobile version of your site or just serve up a different stylesheet based on the device? Do you design for the most commonly-used smartphones or also design for feature phones? Do you use a detection algorithm to redirect users to the mobile site or make them go to a separate URL?
- 5. DESIGN TIPS Break info down into tasks Put most-used content at top Minimize scrolling and clicks Icons and text are better than either alone Shorten text to minimal amount needed Minimize need to type whenever possible
- 6. WHAT TO INCLUDE ON MOBILE WEBSITES Depends on library (look at your usage stats!) Catalog search Databases/federated search/discovery layer Circ info (due dates, holds, etc.) Room/computer reservations Reference info/widgets/forms Hours Links to useful mobile content
- 7. GREAT MOBILE LIBRARY WEBSITES
- 8. GREAT MOBILE LIBRARY WEBSITES
- 9. GREAT MOBILE LIBRARY WEBSITES
- 10. GREAT MOBILE LIBRARY WEBSITES
- 11. GREAT MOBILE LIBRARY WEBSITES
- 12. SERVICES TO MOBIFY YOUR SITE Creates device-specific or universal mobile versions of your library website Mobile Site Generator Mobile Micro (Mosio) Mobilizer from dotMobi Unity Mobile Usablenet Assistive
- 13. EMULATORS/SIMULATORS Allows you to view your page in various mobile browsers Some are web-based; others you must install on your computer See my wiki http://meredithfarkas.wetpaint.com for a list of emulators
- 14. LIBRARY APPS Users can install and easily access specific functions of the website without relying on the Web For smart phones Must be designed for the individual operating system (iOS, Android, etc.)
- 15. EXAMPLES OF LIBRARY APPS
- 16. EXAMPLES OF LIBRARY APPS
- 17. EXAMPLES OF LIBRARY APPS
- 19. MOBILE CATALOG SEARCH WorldCat Local (Boopsie) SirsiDynix (BookMyne) III (AirPac) Polaris (MobilePac) LibraryThing (Library Anywhere) Serials Solutions (Summon) Open source solution (MobileCat) Build it yourself (plain-text translation)
- 20. LICENSED CONTENT EBSCOhost (mobile app and mobile web interface) Hoover’s Mobile IEEE XPlore Lexis Nexis (Get Cases, Shepardize) PubMed for handhelds Refworks Mobile Westlaw EBL (EBook Library) Overdrive SAGE Safari Books Online and many more (growing by the day!)
- 21. ANY QUESTIONS?
- 22. SPECIAL COLLECTIONS MATERIALS: WOLFWALK
- 23. SPECIAL COLLECTIONS MATERIALS: DUKE MOBILE DIGITAL COLLECTIONS
- 24. SPECIAL COLLECTIONS MATERIALS: FLICKR
- 25. LOCATION-AWARE TOOLS Smart Library (Oulu University, Finland) Map-based tool that helps users find a specific bookshelf in the library Mobile Oxford Portal (UK) Can find the nearest copy of a particular book Durham (UK) Technology-Enhanced Campus Provides students with location-specific personalized information on-campus.
- 26. QR CODES Provide additional information on physical resources Historical objects, buildings, etc. Read-alikes of popular books (Contra Costa County Library) QR codes in the stacks to take users to the mobile catalog (Columbus Metropolitan Library) Pull up or bookmark a website with more info
- 28. AUGMENTED REALITY AND RFID Shows you what subjects are contained on a shelf. Shelf-reading (shows when books are out of order) Overlaying historical images of a place on reality Scanning over a device will pull up instructional content Going up to a journal will pull up the e-version Scanning over a book takes you to a page with descriptions and reviews
- 29. TXT A CALL NUMBER
- 30. SEND A CALL NUMBER
- 31. RSS SMS ALERTS RSS feeds can be converted into SMS messages (txt message alerts) Library news Events New books
- 32. MOBILE REFERENCE AND INSTRUCTION
- 33. SMS REFERENCE Point-of-need Messages need to be short (150 characters or less) Patrons may be charged for messages they send/receive Only useful for really brief transactions
- 40. ROVING REFERENCE
- 41. RESEARCH TIPS VIA SMS
- 42. SCREENCASTS Movie taken of your desktop Good for demonstrating library website, databases, etc. Audio narration, captioning, spotlighting, interactive components Various export options (dependent on software) Example: http://library2.norwich.edu/guide/index.php/How_to_Use_Academic_Search_Premier
- 43. PODCASTS MP3 + RSS Uses Research instruction Library/university/community news Book reviews Events Library tours Children’s stories
- 44. LIBRARY TOURS UIUC Undergraduate Library Tour (iphone app)
- 45. LIBRARY TOURS
- 46. INSTRUCTIONAL VIDEOS Library orientation How-to’s Use the library equipment Get on the wireless Find things Readers’ advisory
- 47. MOBILE DEVICE AS PERSONAL RESPONSE SYSTEM
- 48. QR CODES
- 53. OTHER USES FOR QR CODES Send a txt to a reference librarian Library tours Library scavenger hunts
- 54. ANY QUESTIONS?
- 55. MOBILE MARKETING
- 56. TWITTER
- 57. LIBRARY ANNOUNCEMENTS, NEWS, EVENTS
- 59. SHARE RELEVANT LOCAL INFO
- 60. INFO FOR SPECIFIC POPULATIONS
- 63. LIBRARIANS ON TWITTER Twitter is a great professional development and networking tool Build relationships with bright, tech-savvy librarian Learn about new resources Query the hive
- 65. QR CODES
- 66. QR CODES
- 67. QR CODES
- 69. FOURSQUARE Add an entry for your library Tips To-do lists Offer prizes for the most library visits (the mayor of your library)
- 71. FOURSQUARE Add an entry for your library Tips To-do lists Offer prizes for the most library visits (the mayor of your library) Get to know your power users and reach out to them via Twitter Harvard: uses to encourage students to explore campus UNC: Campus Dining shares into via Foursquare
- 73. SMS NOTIFICATIONS Must be OPT-IN News Events New books by subject When a hold is available for pickup Due dates/overdue notices
- 74. Questions? Find me at meredith.wolfwater.com/wordpress mgfarkas (at) gmail.com flickr, twitter: librarianmer facebook: meredithfarkas Slides and links at http://meredithfarkas.wetpaint.com http://www.flickr.com/photos/trucolorsfly/2401196653/