Designing ambient
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This document describes ambient computing and new types of internet-connected devices. It discusses how current devices demand too much attention and proposes ambient devices that are peripheral, seamless with the environment, and glanceable. Such devices push information to users through pre-attentive means like color and motion rather than requiring navigation. Examples discussed include the Orb device, swappable faces, and embedding information in common materials like glass. The document argues that ambient devices could quietly wait for users to attend to them and address issues like medication adherence through smart packaging and behavioral feedback loops. It outlines growth areas for ambient devices in homes, offices, and on one's person.
Designing ambient
- 1. Designing Ambient drose@media.mit.edu @davidrose
- 2. the age-old fantasy: to know
- 3. PCs, PDAs, and smart phones will not be the primary way most of us use the Internet
- 4. .com has given us portable content which people care about
- 7. Today’s interfaces demand a great deal of attention push pull Interruptive Complex Intrusive Time-consuming Rude Requires navigation Often embarrassing Fraught with maintenance problems
- 8. Ambient: quietly waiting for YOU to attend push ambient pull Interruptive •Peripheral Complex Intrusive •Seamless with environment Time-consuming Rude •Glanceable Requires navigation Often embarrassing •Pre-attentive Fraught with maintenance •Calm problems
- 9. How do we perceive? Stage 1: Stage 2: Early Processing Late Processing • Rapid parallel • Slower serial processing processing • Emphasis on symbols • Feature extraction • Volitional • Involuntary • “Software” • “Hardware” “basketball”
- 10. Pre-Attentive Processing • Independent of number of distracters • Parallel processing • < 250 ms acquisition time • Other tasks don’t degrade • Non-distracting
- 12. Pop Quiz: Which is pre-attentive?
- 14. A new category of Internet object? never breaks, never needs upgrades, never makes you feel stupid, that you’re delighted to live with for decades?
- 16. Summarization is worth more because it requires less of your time motion color angle pattern text Ambiguous Specific more summarized more detailed FAST RICH
- 17. Knowing without thinking... How simple can we make an information awareness object?
- 18. Orb
- 19. Ubiquitous bit-trickling connectivity Scalable. Currently serving over 200,000 devices. Scalable to over 10 billion devices. Vast coverage. Data-casts currently cover over 90% of US population. Largest footprint of any wireless messaging network. Cost effective. Like a radio for Internet data, so no mandatory subscription fees. ambient
- 20. Ambient Information Channels Finance Travel Outdoors Health Messaging News Enterprise Other Shopping DOW Traffic Weather Air Quality Email Election Sales Web Traffic eBay Forecast Waiting Polls Trends FTSE Commute Ski Pollen IM Buddy Opinion Customer Online Time Index Status Polls sat Transactions NASDAQ Frequent Surf Mobile plan NewsFutures Inventory Homeland Flyer Miles minutes Security My Portfolio Sailing Next Profit Meeting Margins Bank Golf Employee Developer* Balance Utilization Credit Card Competition Balance ambient
- 21. The opportunity for Ambient Devices is 10x larger than handsets, because people spread multiple devices around their living environments. Investment trends Co-worker availability Weather forecasts Sales trends Family budget monitor Online marketing effectiveness Health tracker Balanced scorecard Media minder Security status Home Office Car Person Traffic congestion Golfing/Sailing conditions Family whereabouts Buddy status In-touch social reminders Meeting countdown Sports betting odds
- 22. Ambient datacasting system Online content Web Personalization eBook Umbrella Bulb Meter Mirror 8000 towers Post-it 90% of US GPS Watch Pillbox Fridge ambient
- 24. New York Times Magazine, December 2002 November, 2002
- 27. All devices are configured via web or (800) number 27
- 28. Fishing
- 29. Fishing
- 30. Fishing
- 31. Fishing
- 32. Fishing
- 33. Fishing
- 34. Developer* Open platforms have delightful serendipity, people currently use Ambient Devices to track: Call center metrics: customer satisfaction, wait time Salesforce.com sales performance Real-time energy pricing for Southern California Edison Build status for at Microsoft’s development center Google Adword conversion rates Visitors to my companies web site Firewall status My Book’s position on Amazon’s best seller list Hot or Not rating Betting odds for the next Yankee’s game Friends online now ebay bids Blood sugar trends for diabetics Steps walked for weight watchers 34
- 35. ambient
- 36. ambient
- 37. After color -> angle
- 39. How to not to be mistaken as a clock?
- 41. Single purpose, like the Orb, but infinitely configurable. What about Swappable faces?
- 42. How do we make it generic, like the Orb. Infinitely configurable?
- 43. But, co-axial doesn’t support three different types of data with different scales…
- 45. Smart-swappable faces. Insertioninstantly reprogram the device. s ambient
- 46. What’s a common material, in which we could embed information? Glass
- 47. Weather Forecaster 47
- 48. LG Refrigerator In BestBuy HomeDepot & Sears stores now. ambient
- 50. Weather Wizard 50
- 51. Defining Ambient: a new consumer electronics category Design Characteristics Technology characteristics Pre-attentive Tiny computational footprint Glance-able, no cognitive load little local processing or power required. requirements Calm Browser-less interface Non-intrusive, seamless with requires no navigation, zero-training, or environment. Evergreen. Friendly. lag-to-information. Universal Persistent connection No language, characters or numbers. information is continuously updated. Bit-trickled. Open Able to represent multiple types of Decision-driven data data, coded, private. sophisticated algorithms on the server- side personalize and summarize data feeds.
- 52. 52
- 53. 53
- 54. Behavioral feedback loops address some billion dollar problems: Glanceable portfolio makes you trade 3x more Glanceable traffic makes you spend less time stuck in traffic jams Glanceable steps makes you walk 2x more Glanceable energy pricing makes you conserve 30% more Glanceable nextbus predictions makes you trust public transport and ride the bus 20% more Glanceable bloodsugar levels makes you test yourself more often and better control your diabetes
- 55. Precise information, in precisely the wrong location
- 56. Exposing customers to energy prices flattens the demand curve. SCE Implementation: Off-Peak ------------------------- ----------------- Event Planned / Active C A IS O D a t a This saves a utility from buying energy on the spot market, laying new lines and building new plants 56
- 57. Joule
- 58. Energy Joule 6 mo trial begins in May in 1000 NY Apartments Consumer Powerline manages 400k customers
- 60. Bus Pole ambient
- 62. Ambient Umbrella
- 65. Google Clock ambientclock.com
- 66. ambient
- 67. Growth areas for Ambient: People spread multiple devices around their living environments. Home Office Car Person
- 73. People spread Ambient devices around their living environments.
- 74. People spread Ambient devices around their living environments.
- 77. Our approach is to daily behavior with packaging
- 78. 3.5 Billion
- 79. Dramatically improving medication z adherence through smart packaging, reminders, reports, and rewards.
- 81. VITALITY Non confidential confidential
- 82. Vitality addresses each of the root causes of non-adherence VITALITY
- 83. Patterns of adherence Took Missed May June A B C Call and missed Call and took Persistence Issue
- 84. This is what poor-adherence looks like... Each row is person, each column is a day. Red indicates a missed dose. Control group=71% of doses taken
- 85. This is what adherence looks like with GlowCaps Over 95% of doses taken over 6 months
- 86. 1) Pharmacist deliver medication in a GlowCap “The smart pill cap will help you to remember with light, sound, and if you want, a reminder call.”
- 87. Each GlowCap has a unique IP address and barcode
- 88. 2) At home, you plug in the reminder light.
- 89. 3) Every day, the GlowCap and reminder light flash for an hour, then play a ring tone every few minutes until you open the GlowCap.
- 90. 3) Every day, the GlowCap and reminder light flash for an hour, then play a ring tone every few minutes until you open the GlowCap.
- 91. Simple No PC, Wifi or broadband required
- 92. 4) If the cap is still not opened, Vitality places an automated call to ask “WHY?”
- 93. VITALITY Wellness offerings Cellular Hub GlowCap 2.0 Vitality Card Vitality Watch Mood + Meds Activity Food Sleep Stress
- 94. Vitality Watch • Stress is measured via galvanic skin response and pulse rate variability (shining a light into the arm under the wrist to get pulse rate) • Activity is measured via accelerometers • Sleep quality is also calculated • Schedule is presented on the face of the watch
- 95. Vitality Card • Tracks steps and uploads wireless to the Vitality hub • Local display shows progress with an e-ink fillbar • Couples activity with financial incentives