Development of a SharePoint Portal
- 1. © 2015 Espire Infolabs. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic or otherwise, including photocopying, reprinting or recording, for any purpose, without the express written permission of Espire Infolabs. All other company, brand, product or service names mentioned in this document are the trademarks/ registered trademarks of their respective owners. www.espire.com | enquiries@espire.com CASE STUDIES CUSTOMER EXPERIENCE | DIGITAL EXPERIENCE SOLUTION | RECRUITMENT INDUSTRY Espire Develops a SharePoint Web Based Portal to Deliver Consistent & Integrated User & Customer Experience The Client The client, listed on the Alternative Investment Market (AIM), is a leading provider of Managed Services and Niche Staffing Expertise based in the UK and North America. The client also has its operations set up in the mainland Europe, Australia and New Zealand region across 250 different offices. Business Need The client provides employment to different professionals through various specialist brands across a broad range of sectors. Each brand had different Intranets and Internet facing portals on different technologies (SharePoint 2010, MOSS 2007 and classic ASP) in silos. The client wanted to develop a group portal where each brand would have its own microsites for common user experience. In addition, the client wanted to leverage latest technologies available in the market. Solution Espire helped the client to develop a SharePoint web based portal application to transform user & customer experience. After evaluating different technology options, based on their long term technology roadmap, Espire Architected high level logical and physical designs. According to the client’s need and our extensive evaluation, we then developed a Group Intranet portal for client starting with 2 brands (Carbon 60 and Guidant) with SharePoint 2013 on-premises solution and rest of the brands were developed on SharePoint Online solution in order to utilise O365 plan that client had invested in. Our idea was to utilise out of the box components as much as possible and create custom components where necessary. Also, we created a reusable repository of custom components which is reused by other brands. With an agile approach, each portal was completed in respective sprint, and enhancements were taken in subsequent sprints. Finally, until the application was migrated to new platform, we also provided support and maintenance for the Internet facing portal. Business Benefits All the information related to client’s events is effectively published in order to simplify routine business activities Manages and optimises Digital Content Experience Employees use the portal for knowledge sharing and collaboration Increases user productivity due to enhancements in business functionality Provides a familiar, centralised, consistent, usable and reliable user experience for all brands employees, clients and other portal users Improves employee-to-employee communication Provides easy access to portal without VPN (extranet access) Ensures timely and centralised delivery of information Tools Technologies System Architecture: Hybrid (On-Premises and Cloud) Server: SharePoint 2010, 2013, SharePoint Online Operating System: Microsoft Windows 2008 R2, Windows Server 2012 RDBMS: SQL Server 2008 R2, SQL Server 2012 Tools Technologies: SharePoint Designer, Visual Studio 2010/2012, C#, JQuery, CSOM, REST, NAPA Other Tools: Microsoft Office 2013, Team Foundation Server, JIRA