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Oracle OPERA Cloud Services - Property Management System

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ChrisWyattMBAMiM

The document presents Oracle's next-generation Opera Cloud Services, a cloud-based hotel management system designed to enhance guest experiences and improve operational efficiency. It outlines key benefits such as reduced IT complexity, increased productivity, and faster property onboarding, along with customer success stories from Marriott International and Dalata Hotel Group. The platform is recognized as an industry leader, utilized by many top hotel groups and independent hotels.

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OPERA Cloud Services Next-Generation Hotel Management
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 2 Agenda • Product Overview • Benefits • Value • Customer Success • Industry Leadership • Q & A
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 3 Product Overview • Next-Gen OPERA Property Management System • Secure, cloud-based, mobile-enabled platform • Integration and scale for a great customer experience
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 4 Key Benefits • Reduced IT complexity • Enhanced guest experiences • Improved operating efficiency • Increased employee productivity • Profile management • Seamless view of data across properties • Data security, scalability and reliability
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 5 Value • Bring new properties online faster • Increase customer lifetime value • Empower staff via mobile technology • Maximize bookings and increase margins • Fully integrated systems • Build successful brands and create growth
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 6 Customer Success • Marriott International • 1,200 current locations • Expanding to 4,300 locations • Mobile check-in and check-out • 86% satisfaction rate • Stronger impression of Marriott
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 7 Customer Success • Dalata Hotel Group • Rapid expansion • Transitioned 11 different PMS to OPERA cloud • Consolidated 9 brands to 2 • Standardized reporting • Clearer view of customer
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 8 Industry Leader • Used by 8/10 world’s top hotel groups • Trusted partner of independent hotels as well as large chains with multiple brands and thousands of hotels • Building on 42 years of technology expertise
Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 9 Questions

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Oracle OPERA Cloud Services - Property Management System

  • 2. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 2 Agenda • Product Overview • Benefits • Value • Customer Success • Industry Leadership • Q & A
  • 3. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 3 Product Overview • Next-Gen OPERA Property Management System • Secure, cloud-based, mobile-enabled platform • Integration and scale for a great customer experience
  • 4. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 4 Key Benefits • Reduced IT complexity • Enhanced guest experiences • Improved operating efficiency • Increased employee productivity • Profile management • Seamless view of data across properties • Data security, scalability and reliability
  • 5. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 5 Value • Bring new properties online faster • Increase customer lifetime value • Empower staff via mobile technology • Maximize bookings and increase margins • Fully integrated systems • Build successful brands and create growth
  • 6. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 6 Customer Success • Marriott International • 1,200 current locations • Expanding to 4,300 locations • Mobile check-in and check-out • 86% satisfaction rate • Stronger impression of Marriott
  • 7. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 7 Customer Success • Dalata Hotel Group • Rapid expansion • Transitioned 11 different PMS to OPERA cloud • Consolidated 9 brands to 2 • Standardized reporting • Clearer view of customer
  • 8. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 8 Industry Leader • Used by 8/10 world’s top hotel groups • Trusted partner of independent hotels as well as large chains with multiple brands and thousands of hotels • Building on 42 years of technology expertise
  • 9. Copyright © 2019, Oracle and / or its affiliates. All rights reserved. 9 Questions