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Developmental Evaluation




     Fostering collective learning & effective
collaboration through developmental evaluation
 07/13/12       Christopher Wilson & Associates   1
Traditional Evaluation
• Traditional evaluation is typically designed to
  assess whether an intervention has reached its
  intended target either through a formative or
  summative evaluation.
• Formative Evaluation - improves
     – provides interim feedback to various initiative
       stakeholders, such as funders, staff, or community
       residents during the implementation period to ensure that
       the implementation aligns with the initial plan.
• Summative Evaluation – validates
     – provides evidence of progress towards program & policy
       goals over a period of time by looking at outcomes and
       impacts over the longer term. Obviously, the outcomes and
       impacts must be achievable within the time frame being
       evaluated.
07/13/12               Christopher Wilson & Associates             2
Traditional Assumptions
• The connection between ends and means
  is well established
• The situation being evaluated remains
  stable
• Key variables are known and controllable
• Outcomes are predictable and measurable



07/13/12         Christopher Wilson & Associates   3
Traditional Orientation
• Solutions are centrally defined, then evaluated in
  field tests for their validity and then ‘best
  practices’ are implemented broadly
• Evaluation is conducted in the middle (formative)
  or at the end (summative) to test programs and
  policies
• Works well in linear, simple and complicated
  social situations where conditions are stable and
  standardized in many different locales
• The evaluator is an independent, objective
  assessor

07/13/12         Christopher Wilson & Associates   4
Two Other Evaluation Needs
• One focuses on supporting the group’s social learning in the face of
  complexity and uncertainty
     – This evaluation assesses many things: whether the initial plan continues
       to fit with the current assessment of needs and circumstances; whether
       there are unforeseen factors involved; how an innovation might be
       traditionally evaluated; to acquire more information from
       experimentation
     – This is particularly prevalent in areas of ‘wicked’ problems where there
       is a need to learn both ‘ends’ and ‘means’ at the same time. Feedback
       is obtained to ascertain whether the right thing is indeed being done.
       Partners can then collectively reflect on this feedback to determine the
       ongoing fitness between problem understanding and response.
• The other need of evaluation promotes the ongoing contingent
  cooperation of partners
     – This assessment is conducted to validate the commitments, trust, and
       participation of an initiative’s partners to each other, especially when the
       evaluation tools are used as a means of supporting and empowering the
       ownership of stakeholders to be part of defining and delivering a
       solution. It helps satisfy the caveat “I will if you will.”
• These will not be met by traditional evaluation approaches
07/13/12                    Christopher Wilson & Associates                       5
Developmental Evaluation -
             when to use it
• Adaptation of an existing programs and ongoing
  development to an evolving context
• Application of principles and best practice
  transferred from one context to a new one
• Exploring impacts of small innovations and
  policies in preparation for larger interventions
  using formative or summative evaluation
• Providing feedback on major systems change
• Rapid response to crisis or sudden change
 Source: Michael Quinn-Patton, Developmental Evaluation, Guilford Press, New York, NY, 2011
07/13/12                       Christopher Wilson & Associates                                6
DE Assumptions
 • The connection between ends and means is not well
   understood. There is no known solution.
       – This is being learned via the intervention
 • The situation being evaluated will continue to change &
   evolve
       – The situation continues to respond to a number of factors not all
         of which are under the control of the evaluators
 • Key variables may not be known nor is their potential
   influence on outcomes
       – Intervention is a means of learning what key variables might be
 • Outcomes are not directly measurable, predictable
       – Interveners are likely to be surprised by their experience
 • The system under consideration may respond in
   unpredictable ways to small local changes
 • Evaluation is not a tool for validation but a tool of
   ‘learning while doing’ through experimentation,
   prototyping and serious play
07/13/12                  Christopher Wilson & Associates               7
DE Approach
  • Map system dynamics, partner assumptions,
    and interdependencies
  • Develop mechanisms to provide quick
    feedback on group decisions and assumptions-
    in-use
  • DE must be flexible to changes in collective
    understanding and to changes in the nature of
    the intervention and be able to adjust the
    evaluation accordingly
  • Emphasis on evaluation to support the
    judgement of participants
  • Attention to unanticipated results

07/13/12         Christopher Wilson & Associates   8
DE Evaluator Role
• Evaluator seen as co-creator with participants, providing
  them with the information they require to make sense of
  what’s going on
• The evaluator is part of a team whose members
  collaborate to conceptualize, design and test new
  approaches in a long-term, on-going process of
  continuous improvement, adaptation & intentional change.
• The developmental evaluator helps partners to ‘pay
  attention to the ‘right’ things’
• The evaluator's primary function is to foster various group
  conversations contributing evaluative questions, data and
  logic, and thereby facilitate social learning, contingent
  cooperation and data-based decision-making.
• Evaluation is a stewardship function: encouraging reality
  testing; cross learning; joint ownership; and shared
  commitment
07/13/12            Christopher Wilson & Associates        9
Typical Results from DE
• What are the principles, factors,
  relationships that people need to pay
  attention to?
• How could these principles, factors,
  relationships be applied in a local context?
• How can real time feedback be structured?
• How does that feedback foster collective
  learning?
• How does feedback contribute to effective,
  ongoing collaboration and teamwork?
07/13/12         Christopher Wilson & Associates   10
“Theory of Change” Orientation
  • Instead of linear “logic models”, DE makes use of
    “theory of change” models”
       – The presumed building blocks and pathways of change that
         are required to bring about a given long-term goal.
  • Evaluation conducted to support meaning making,
    reframing, belonging, trust, commitment and the
    conceptualization of a “theory of change”
  • Evaluation conducted to promote conversations that
    challenge the mental models that contribute to the
    status quo and to possible transformation
  • Theories of change are reality tested and evaluation is
    conducted to support shared learning
  • Evaluation conducted to support the process of
    collaboration


07/13/12               Christopher Wilson & Associates              11
For further information please contact:
                    Chris Wilson
           Christopher Wilson & Associates
                  Tel: (613) 355-6505
             chris@christopherwilson.ca
              www.christopherwilson.ca



07/13/12          Christopher Wilson & Associates   12

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Developmental evaluation learning as you go

  • 1. Developmental Evaluation Fostering collective learning & effective collaboration through developmental evaluation 07/13/12 Christopher Wilson & Associates 1
  • 2. Traditional Evaluation • Traditional evaluation is typically designed to assess whether an intervention has reached its intended target either through a formative or summative evaluation. • Formative Evaluation - improves – provides interim feedback to various initiative stakeholders, such as funders, staff, or community residents during the implementation period to ensure that the implementation aligns with the initial plan. • Summative Evaluation – validates – provides evidence of progress towards program & policy goals over a period of time by looking at outcomes and impacts over the longer term. Obviously, the outcomes and impacts must be achievable within the time frame being evaluated. 07/13/12 Christopher Wilson & Associates 2
  • 3. Traditional Assumptions • The connection between ends and means is well established • The situation being evaluated remains stable • Key variables are known and controllable • Outcomes are predictable and measurable 07/13/12 Christopher Wilson & Associates 3
  • 4. Traditional Orientation • Solutions are centrally defined, then evaluated in field tests for their validity and then ‘best practices’ are implemented broadly • Evaluation is conducted in the middle (formative) or at the end (summative) to test programs and policies • Works well in linear, simple and complicated social situations where conditions are stable and standardized in many different locales • The evaluator is an independent, objective assessor 07/13/12 Christopher Wilson & Associates 4
  • 5. Two Other Evaluation Needs • One focuses on supporting the group’s social learning in the face of complexity and uncertainty – This evaluation assesses many things: whether the initial plan continues to fit with the current assessment of needs and circumstances; whether there are unforeseen factors involved; how an innovation might be traditionally evaluated; to acquire more information from experimentation – This is particularly prevalent in areas of ‘wicked’ problems where there is a need to learn both ‘ends’ and ‘means’ at the same time. Feedback is obtained to ascertain whether the right thing is indeed being done. Partners can then collectively reflect on this feedback to determine the ongoing fitness between problem understanding and response. • The other need of evaluation promotes the ongoing contingent cooperation of partners – This assessment is conducted to validate the commitments, trust, and participation of an initiative’s partners to each other, especially when the evaluation tools are used as a means of supporting and empowering the ownership of stakeholders to be part of defining and delivering a solution. It helps satisfy the caveat “I will if you will.” • These will not be met by traditional evaluation approaches 07/13/12 Christopher Wilson & Associates 5
  • 6. Developmental Evaluation - when to use it • Adaptation of an existing programs and ongoing development to an evolving context • Application of principles and best practice transferred from one context to a new one • Exploring impacts of small innovations and policies in preparation for larger interventions using formative or summative evaluation • Providing feedback on major systems change • Rapid response to crisis or sudden change Source: Michael Quinn-Patton, Developmental Evaluation, Guilford Press, New York, NY, 2011 07/13/12 Christopher Wilson & Associates 6
  • 7. DE Assumptions • The connection between ends and means is not well understood. There is no known solution. – This is being learned via the intervention • The situation being evaluated will continue to change & evolve – The situation continues to respond to a number of factors not all of which are under the control of the evaluators • Key variables may not be known nor is their potential influence on outcomes – Intervention is a means of learning what key variables might be • Outcomes are not directly measurable, predictable – Interveners are likely to be surprised by their experience • The system under consideration may respond in unpredictable ways to small local changes • Evaluation is not a tool for validation but a tool of ‘learning while doing’ through experimentation, prototyping and serious play 07/13/12 Christopher Wilson & Associates 7
  • 8. DE Approach • Map system dynamics, partner assumptions, and interdependencies • Develop mechanisms to provide quick feedback on group decisions and assumptions- in-use • DE must be flexible to changes in collective understanding and to changes in the nature of the intervention and be able to adjust the evaluation accordingly • Emphasis on evaluation to support the judgement of participants • Attention to unanticipated results 07/13/12 Christopher Wilson & Associates 8
  • 9. DE Evaluator Role • Evaluator seen as co-creator with participants, providing them with the information they require to make sense of what’s going on • The evaluator is part of a team whose members collaborate to conceptualize, design and test new approaches in a long-term, on-going process of continuous improvement, adaptation & intentional change. • The developmental evaluator helps partners to ‘pay attention to the ‘right’ things’ • The evaluator's primary function is to foster various group conversations contributing evaluative questions, data and logic, and thereby facilitate social learning, contingent cooperation and data-based decision-making. • Evaluation is a stewardship function: encouraging reality testing; cross learning; joint ownership; and shared commitment 07/13/12 Christopher Wilson & Associates 9
  • 10. Typical Results from DE • What are the principles, factors, relationships that people need to pay attention to? • How could these principles, factors, relationships be applied in a local context? • How can real time feedback be structured? • How does that feedback foster collective learning? • How does feedback contribute to effective, ongoing collaboration and teamwork? 07/13/12 Christopher Wilson & Associates 10
  • 11. “Theory of Change” Orientation • Instead of linear “logic models”, DE makes use of “theory of change” models” – The presumed building blocks and pathways of change that are required to bring about a given long-term goal. • Evaluation conducted to support meaning making, reframing, belonging, trust, commitment and the conceptualization of a “theory of change” • Evaluation conducted to promote conversations that challenge the mental models that contribute to the status quo and to possible transformation • Theories of change are reality tested and evaluation is conducted to support shared learning • Evaluation conducted to support the process of collaboration 07/13/12 Christopher Wilson & Associates 11
  • 12. For further information please contact: Chris Wilson Christopher Wilson & Associates Tel: (613) 355-6505 chris@christopherwilson.ca www.christopherwilson.ca 07/13/12 Christopher Wilson & Associates 12