DevOps for Humans
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The document discusses the principles and practices of DevOps, emphasizing the importance of developing, deploying, and running software services effectively. It outlines key components such as packaging, logging, monitoring, and incident management, alongside the significance of human experience in development and operations. Additionally, it highlights the need for reliable infrastructure, automation, and continuous learning through retrospectives to improve processes and outcomes.
DevOps for Humans
- 1. Noah Zoschke noah@convox.com @nzoschke SF DevOps for Startups 8/22/2017 DevOps for Humans
- 2. DevOps is the practice of developing, deploying and running software services
- 3. 1. Packaging 2. Logging and instrumentation 3. Monitoring and alerting 4. Canaries, blue-green deploys, rollbacks 5. … Technical challenges
- 4. 1. That was easy! 😎 2. WTF? 🤔 3. Oh no… 😱 Human experiences
- 5. Solid development docs and tools Setting up and working on code is easy Comprehensive and fast tests Regressions are avoided during dev Simple deployment docs and tools Shipping code is fast and safe Reliable infrastructure services Tough problems are outsourced Automation Software handles predictable problems Great Human Experience
- 6. Great Human Experience SLAs Goals are measured and understood Checklists Recovery procedures are documented Fire Drills Problems are found before production On-Call Rotation Production problems are handled by many Retrospectives The team learns from failures
- 7. SLAs Are we hitting our goals?
- 8. Checklists Do we know the right procedures?
- 9. Fire Drills Have we practiced the procedures?
- 10. On-Call Rotation Is everyone sleeping?
- 11. Retrospectives Are we learning from our mistakes?
- 12. Noah Zoschke noah@convox.com @nzoschke SF DevOps for Startups 8/22/2017 Thanks!