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MASS DISRUPTION: 
THE FUTURE OF 
SOCIAL STORYTELLING 
SIMON MAINWARING
DIGITAL DISRUPTION
DATA - INTERNET OF THINGS
DATA DELUGE
MOBILE - SMARTPHONE SALES
Di-Day Slides
SOCIAL COMMERCE
CONSUMERS AS CONTENT PRODUCERS
KEY INSIGHTS 
You now live in a real-time, social, and 
mobile marketing world. 
You can reach the exact audience you want 
through relevant, real-time, paid content. 
You have to take a data-driven, mobile-first 
approach to marketing.
SWIFT RESPONSE 
“Information technology expands exponentially. Non-information 
technology expands linearly.” 
- RAY KURZWEIL, AUTHOR/ DIR. OF ENGINEERING, GOOGLE 
“Disruption is moving exponentially while companies are 
innovating arithmetically.” 
- JAY SAMIT, ‘DECODING DISRUPTION’
STORY VS. DATA 
Story drives data. Data defines impact.
1. PURPOSEFUL STORYTELLING
DIGITAL STORYTELLING 
Story transcends technology. 
You must define a story worth telling 
to be a brand worth sharing. 
How well you tell your story determines 
how well your customers share your story.
BRAND TRUST 
Edelman ‘GoodPurpose Report’ 2012
EMPLOYEES EXPECTATIONS 
Deloitte, ‘Culture of Purpose Study’ 2014 
Deloitte, ‘Culture of Purpose Report’ 2013
CONSUMER SPENDING 
Nielsen, ‘Doing Well 
By Doing Good 
Report’, 2014
Consumers want a better world, 
not just better widgets.
PURPOSE + STORY 
Purpose gives you relevance. 
Story is your compass. 
Telling drives connection.
1. OWN A FUNDAMENTAL HUMAN PROPERTY
2. DECLARE YOUR MISSION AND VALUES
In today’s social business marketplace, 
brands no longer show our separation or differentiation, 
but our connectedness to values.
3. BE SPECIFIC - SUSTAINABILITY
Simplicity is compressed complexity.
UNILEVER - EXTERNAL ALIGNMENT
UNILEVER - INTERNAL ALIGNMENT
KEY TAKEAWAY 
The future of profit is purpose.
KEY QUESTION 
What is the one fundamental human property 
you want your brand to own?
2. COMMUNITY ARCHITECTURE
CUSTOMER DRIVING STORY 
The first decision of a customer is 
do they want to be part of your story. 
To inspire participation, the customer 
must be the hero of your story. 
That story isn’t static but must 
evolve and mature.
1. CONSUMERS BUILD BRANDS
2. CONSUMERS CO-AUTHOR STORIES
3. BRANDS CELEBRATE CUSTOMERS
CONSUMER-DIRECTED STORYTELLING 
BRAND
NOT SELF-DIRECTED STORYTELLING 
BRAND
CELEBRATE EMPLOYEE/CONSUMER SUCCESS 
BRAND
CONSUMER GOODWILL IN RETURN 
BRAND
BRAND STORY ARC
BRAND ENGAGEMENT TACTICS
CONSUMER ENGAGEMENT UPGRADES
KEY STRATEGIES COMBINED
MODULATE BRAND STORY
ELITE VS. EVERYDAY ATHLETES
KEY TAKEAWAY 
A brand must be the chief celebrant, 
not celebrity, of its customer community.
KEY QUESTION 
What customer benefit will your marketing celebrate?
3. CULTURAL LEADERSHIP
The goal is to transcend your products, 
service, and category to positively shape culture.
CAPTIVATE. EDUCATE. MOTIVATE. INSPIRE.
ARE WE CONSUMING TOO MUCH?
CAN WE MAKE THINGS FAIRER?
CAN WE HELP MORE PEOPLE?
CAN WE TREAT THE PLANET BETTER?
CAN WE LEARN IN NEW WAYS?
THE EVOLUTION OF REVOLUTION IS CONTRIBUTION 
CVS Health launches national quit smoking 
platform and campaign. 
Intel CEO challenges entire industry to 
become ‘conflict free.’
KEY TAKEAWAY 
Find the why that’s bigger than your company 
and you’ll find the way to lead the future.
KEY QUESTION 
What cultural conversation will your brand lead?
Di-Day Slides
Stories write our future.
Di-Day Slides
THANK YOU, DI-DAY. 
Simon@WeFirstBranding.com 
www.WeFirstBranding.com

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