SlideShare a Scribd company logo
1
Staying Connected 
with Clients in the 
Digital Age 
2 
Tom Hood, CPA, CITP, CGMA 
CEO 
MACPA & BLI
Tom Hood, CPA, CITP, CGMA 
If there is a conversation about the future 
of the profession, you're bound to hear 
Hood's name mentioned as one of the 
people leading the way. 
– Accounting Today 
! Named the Second Most Influential in Accounting 
by Accounting Today Magazine 2013 
! Top 150 Influencer by Linked-In 
! Top 25 Influencers in Learning & HR by HR 
Examiner 
! Top 25 Public Accounting Thought Leaders by 
CPA Practice Adviser 
! Working on Learning Management with AICPA/ 
CPA2Biz, Cloud Curriculum, Performance 
Management /XBRL, Leadership & Generations 
CEO 
Maryland Association of CPAs 
(MACPA) www.macpa.org 
Business Learning Institute 
(BLI) www.blionline.org 
http://www.linkedin.com/in/tomhood/
BLI.CNF.IO 
Select your session 
and join the 
conversation 
Respond to Poll 
Ask a Question 
Vote for a question
Digital CPA - Staying Connected with Clients in the Cloud
Digital CPA - Staying Connected with Clients in the Cloud
Are you Future ready? 
• 80% See future role of 
CPA changing by 2025 
• 58% Agree that 
understanding disruptive 
innovations, workforce and 
change management will 
affect CPA future role 
• 82% Need to better 
understand innovation 
• 20% Believe disruptive 
innovations will be driving 
influence by 2025
SMAC Stack
Source: John Mancini - AIIM
Era 
Years 
Typical thing 
managed 
Best known 
company 
Content 
mgmt focus 
Mainframe 
1960-1975 
A batch 
trans 
IBM 
Microfilm 
Mini 
1975-1992 
A dept 
process 
Digital 
Equipment 
Image Mgmt 
PC 
1992-2001 
A 
document 
Microsoft 
Document 
Mgmt 
Internet 
2001-2009 
A web page 
Google 
Content 
Mgmt 
Social and 
Cloud 
2010-2015 
interactions 
Facebook 
Social 
Business 
Systems 
Systems of Record 
Systems of Engagement 
Source: John Mancini - AIIM
Information Chaos 
Systems of Engagement and 
Record misaligned. 
Mobile means information 
leaking everywhere. 
Information coming faster 
than it can be digested. 
More silos than ever – and 
new ones in the cloud 
The “business” circumvents 
IT. 
We’re spending too much 
on technology. 
Information 
Opportunity 
End to end process 
synchronization. 
Governance occurs 
regardless of device. 
Analytics automatically 
categorizes and disposes. 
Governance occurs 
regardless of location. 
IT spend aligned with 
opportunities. 
Cloud opportunities to save 
on legacy. 
Business Benefit 
Processes transparent to 
customers. 
Employees and customers 
work on their own device. 
Static information now at 
rest put into motion. 
It doesn’t matter where 
information “lives.” 
A new business/IT 
alignment. 
IT shifts from a cost center 
to value creator. 
Source: John Mancini - AIIM
CFO of the Future will create 
strategic impact
Digital CPA - Staying Connected with Clients in the Cloud
Jody 
Padar 
Jason 
Blumer 
Jennifer 
Katrulya 
Essen%als 
1. All 
cloud, 
all 
the 
/me. 
2. Technology 
3. Mobility 
4. An 
open 
mind 
5. Coffee! 
Managing 
virtually 
1. Don’t 
manage. 
Lead. 
2. Hire 
the 
right 
people. 
3. Communica/on. 
4. Integra/on 
– 
Outlook, 
contacts, 
e-­‐ 
mail, 
calendars 
5. Updates 
/ 
connec/ons
Tom’s 
Favorite 
Connec/on 
Tools 
• Skype 
• Join.me 
• Go 
To 
Mee/ng 
• Dropbox 
• Google 
Apps 
• Google 
Hangouts 
• Face/me 
• Slideshare.net 
• Social 
Technologies 
• Evernote
Digital CPA - Staying Connected with Clients in the Cloud
High 
Tech 
– 
High 
Touch
T 
“In 
a 
period 
of 
rapid 
change 
and 
increasing 
complexity, 
the 
winners 
are 
going 
to 
be 
the 
people 
who 
can 
LEARN 
faster 
than 
the 
rate 
of 
CHANGE 
and 
faster 
than 
their 
COMPETITION.” 
-­‐ 
Tom 
Hood, 
CPA.CITP.CGMA 
7/24/14
Tom’s 
Learning 
Favorite 
Tools 
• Twier 
• Linked-­‐In 
• Blog 
• Slideshare.net 
• Evernote 
• Tweetdeck.com 
• Hootsuite.com 
• Zite.com 
• Kindle 
“Use 
the 
tools, 
don’t 
let 
the 
tools 
use 
you.” 
– 
Francine 
McKenna 
@retheauditors
THANK YOU 
Copyright © 2013 American Institute of CPAs. All rights reserved. 
20

More Related Content

PDF
Innovation: Talent and Engagement in the Agile Learning Organization
PDF
the BOUNCE - Maximizing Your Career Trajectory - AICPA EDGE Conference
PDF
Competencies for Accounting and Finance Professionals - 2016 Edition
PDF
State of My Industry: Accounting 2016
PDF
An Accounting Career: Big Waves of Change and Oceans of Opportunity
PDF
Next Gen Leader - Navigators of Change - CCH UC 2013
PDF
Top 7 Issues Facing Young Professionals - AICPA
PDF
How to Accelerate Growth, Innovation, and High Performance for CPAs, Account...
Innovation: Talent and Engagement in the Agile Learning Organization
the BOUNCE - Maximizing Your Career Trajectory - AICPA EDGE Conference
Competencies for Accounting and Finance Professionals - 2016 Edition
State of My Industry: Accounting 2016
An Accounting Career: Big Waves of Change and Oceans of Opportunity
Next Gen Leader - Navigators of Change - CCH UC 2013
Top 7 Issues Facing Young Professionals - AICPA
How to Accelerate Growth, Innovation, and High Performance for CPAs, Account...

What's hot (14)

PDF
CFO’s Sharing: Is this possible to turn technology Capex to Opex for Growth ...
PDF
PIU-Keeping Up With Accounting Fall, 2009
PDF
The Shift Change: Creating the High Performance Firm - Collins Barrow
PDF
MACPA - PIU Spring 2014 - Surviving the Shift Change
PDF
MACPA Fall Town Hall / Professional Issues Update - 2015
PDF
High Performing Firms-Growth Through A Winning Culture and Thriving in the Sh...
PDF
MACPA PIU October 2014 - Student Edition
PDF
Cpa america a new era in talent development
PDF
State of Accounting: A Clarion Call for CPAs and Accountants to Get out of th...
PDF
The Shift Change in Accounting
PDF
The Future Ready CPA Firm
PDF
MACPA Spring 2016 Professional Issues Update - Business & Industry Edition
PDF
CPAs in Second Life
PDF
The female millennial: A new era of talent
CFO’s Sharing: Is this possible to turn technology Capex to Opex for Growth ...
PIU-Keeping Up With Accounting Fall, 2009
The Shift Change: Creating the High Performance Firm - Collins Barrow
MACPA - PIU Spring 2014 - Surviving the Shift Change
MACPA Fall Town Hall / Professional Issues Update - 2015
High Performing Firms-Growth Through A Winning Culture and Thriving in the Sh...
MACPA PIU October 2014 - Student Edition
Cpa america a new era in talent development
State of Accounting: A Clarion Call for CPAs and Accountants to Get out of th...
The Shift Change in Accounting
The Future Ready CPA Firm
MACPA Spring 2016 Professional Issues Update - Business & Industry Edition
CPAs in Second Life
The female millennial: A new era of talent
Ad

Viewers also liked (18)

PDF
MACPA Annual Meeting & Town Hall - June, 2015 #PIU15
PDF
High Performance CPA Firms - CCHUC12
PDF
The Witch's Halloween
PDF
Barna encendida - Evento de Marketing Digital de SiteGround - José Ramón Padrón
PDF
Social Tools in the Workplace Infographic
PPTX
交點台北開場簡報 11月份
PDF
Laboratorio de concreto nº3 LOS PESOS UNITARIOS DE LOS AGREGADOS Y EL CONTEN...
PDF
Triptico
PDF
87.careers in microbiology
PDF
Acto de San Francisco
PDF
PerkinElmer white paper evaluating XRpad flat panel detectors for security ap...
PDF
Musab Certificate and Details
PPTX
Dynamic Faces - Analyzing Data with a Face
DOCX
Arquitectura ecléctica
PPT
9. εθνικός διχασμός 1915 1917
PPTX
Leveraging Social Media. Some new stuff...thinking differently
PPTX
9 – 10 листопада 2015 року з метою
PPT
Sponsordossier Vsp
MACPA Annual Meeting & Town Hall - June, 2015 #PIU15
High Performance CPA Firms - CCHUC12
The Witch's Halloween
Barna encendida - Evento de Marketing Digital de SiteGround - José Ramón Padrón
Social Tools in the Workplace Infographic
交點台北開場簡報 11月份
Laboratorio de concreto nº3 LOS PESOS UNITARIOS DE LOS AGREGADOS Y EL CONTEN...
Triptico
87.careers in microbiology
Acto de San Francisco
PerkinElmer white paper evaluating XRpad flat panel detectors for security ap...
Musab Certificate and Details
Dynamic Faces - Analyzing Data with a Face
Arquitectura ecléctica
9. εθνικός διχασμός 1915 1917
Leveraging Social Media. Some new stuff...thinking differently
9 – 10 листопада 2015 року з метою
Sponsordossier Vsp
Ad

Similar to Digital CPA - Staying Connected with Clients in the Cloud (20)

PPTX
DIGITAL CPA - Staffing Strategies for Today's Digital CPA Firm
PPTX
Digitalcpa virtualworkplace-131120211002-phpapp02
PDF
The Future in 25 Minutes - CCH Customer Forum
PDF
The Firm of the Future - 2016 AAM InNEWvation Summit
PDF
What's the Future of Accounting
PDF
MACPA/BLI Makes the Shift Change - Cloud and Open, Collaborative Office
PDF
Sage V2W Vision to Strategy Workshop
PDF
Transform the Way You Work with Modern Processes and Improved Workflows in Al...
PDF
Innovation is Not Just for Technology Companies Anymore
PDF
How to get ready for the fast future - #CCHUC15
PDF
Preparing for the Shift Change in Accounting (and Business)
PDF
Surviving the Shift Change in Accounting - #SageSummit
PDF
Building a bridge to CPA firm of the future
PDF
Top Seven Issues Facing Emerging Leaders
PDF
Future of CPAs, CFOs and Accounting - COCPA Leadership Council
PDF
Accounting Industry Disruption - Trends and Technology
PDF
Trends in the CPA profession - the Shift Change #CCHUC15
PDF
Leadership & Collaboration - Thriving in a VUCA World
PPTX
The future ready cpa – are you ready for the challenge nj show
PDF
I'm Mad as Hell -- The CEO and Technology Strategy
DIGITAL CPA - Staffing Strategies for Today's Digital CPA Firm
Digitalcpa virtualworkplace-131120211002-phpapp02
The Future in 25 Minutes - CCH Customer Forum
The Firm of the Future - 2016 AAM InNEWvation Summit
What's the Future of Accounting
MACPA/BLI Makes the Shift Change - Cloud and Open, Collaborative Office
Sage V2W Vision to Strategy Workshop
Transform the Way You Work with Modern Processes and Improved Workflows in Al...
Innovation is Not Just for Technology Companies Anymore
How to get ready for the fast future - #CCHUC15
Preparing for the Shift Change in Accounting (and Business)
Surviving the Shift Change in Accounting - #SageSummit
Building a bridge to CPA firm of the future
Top Seven Issues Facing Emerging Leaders
Future of CPAs, CFOs and Accounting - COCPA Leadership Council
Accounting Industry Disruption - Trends and Technology
Trends in the CPA profession - the Shift Change #CCHUC15
Leadership & Collaboration - Thriving in a VUCA World
The future ready cpa – are you ready for the challenge nj show
I'm Mad as Hell -- The CEO and Technology Strategy

More from Tom Hood, CPA,CITP,CGMA (16)

PDF
Creating the Magnetic Firm - Allinial HR Conference 2016
PDF
Future of Learning - innovative new learning formats for accounting and finan...
PDF
Impact of Firm Wide Adoption - The Anticipatory Organization Accounting and F...
PDF
Next Gen Leaders Report from the AICPA EDGE Conference 2016
PDF
Anticipatory Organization: Accounting and Finance Edition (AOAF)
PDF
Will your firm thrive or just survive? Anticipation - The critical competency...
PDF
It May be Time to Reinvent Your Firm - CPAFMA National Practice Management Co...
PDF
Future Ready CPA firm - keynote CPA FMA
PDF
COCPA - The Anticipatory Individual and Organization
PDF
Leadership in a VUCA World - AICPA PSTECH 2016
PDF
CPA Vision 2011
PDF
Firm learning strategy - a competitive advantage
PDF
Accounting in a VUCA World - The Anticipatory CPA
PDF
The Future Ready CPA - Moving from Compliance to Reliance
PDF
Top Challenges & Top Skills for Accounting & CPAs #CCHUC15
PDF
The High Performance Firm - The Power of Purpose
Creating the Magnetic Firm - Allinial HR Conference 2016
Future of Learning - innovative new learning formats for accounting and finan...
Impact of Firm Wide Adoption - The Anticipatory Organization Accounting and F...
Next Gen Leaders Report from the AICPA EDGE Conference 2016
Anticipatory Organization: Accounting and Finance Edition (AOAF)
Will your firm thrive or just survive? Anticipation - The critical competency...
It May be Time to Reinvent Your Firm - CPAFMA National Practice Management Co...
Future Ready CPA firm - keynote CPA FMA
COCPA - The Anticipatory Individual and Organization
Leadership in a VUCA World - AICPA PSTECH 2016
CPA Vision 2011
Firm learning strategy - a competitive advantage
Accounting in a VUCA World - The Anticipatory CPA
The Future Ready CPA - Moving from Compliance to Reliance
Top Challenges & Top Skills for Accounting & CPAs #CCHUC15
The High Performance Firm - The Power of Purpose

Recently uploaded (20)

PPTX
Astra-Investor- business Presentation (1).pptx
PDF
NISM Series V-A MFD Workbook v December 2024.khhhjtgvwevoypdnew one must use ...
PPTX
Sales & Distribution Management , LOGISTICS, Distribution, Sales Managers
PDF
Solara Labs: Empowering Health through Innovative Nutraceutical Solutions
PDF
NewBase 12 August 2025 Energy News issue - 1812 by Khaled Al Awadi_compresse...
PDF
Daniels 2024 Inclusive, Sustainable Development
PPT
Lecture 3344;;,,(,(((((((((((((((((((((((
PPTX
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
PDF
Blood Collected straight from the donor into a blood bag and mixed with an an...
PPTX
Slide gioi thieu VietinBank Quy 2 - 2025
PPTX
Negotiation and Persuasion Skills: A Shrewd Person's Perspective
PDF
Nante Industrial Plug Factory: Engineering Quality for Modern Power Applications
PDF
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
PDF
PMB 401-Identification-of-Potential-Biotechnological-Products.pdf
PPTX
Project Management_ SMART Projects Class.pptx
PDF
Tata consultancy services case study shri Sharda college, basrur
PPTX
2025 Product Deck V1.0.pptxCATALOGTCLCIA
PDF
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
PPTX
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
PDF
NEW - FEES STRUCTURES (01-july-2024).pdf
Astra-Investor- business Presentation (1).pptx
NISM Series V-A MFD Workbook v December 2024.khhhjtgvwevoypdnew one must use ...
Sales & Distribution Management , LOGISTICS, Distribution, Sales Managers
Solara Labs: Empowering Health through Innovative Nutraceutical Solutions
NewBase 12 August 2025 Energy News issue - 1812 by Khaled Al Awadi_compresse...
Daniels 2024 Inclusive, Sustainable Development
Lecture 3344;;,,(,(((((((((((((((((((((((
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
Blood Collected straight from the donor into a blood bag and mixed with an an...
Slide gioi thieu VietinBank Quy 2 - 2025
Negotiation and Persuasion Skills: A Shrewd Person's Perspective
Nante Industrial Plug Factory: Engineering Quality for Modern Power Applications
Family Law: The Role of Communication in Mediation (www.kiu.ac.ug)
PMB 401-Identification-of-Potential-Biotechnological-Products.pdf
Project Management_ SMART Projects Class.pptx
Tata consultancy services case study shri Sharda college, basrur
2025 Product Deck V1.0.pptxCATALOGTCLCIA
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
TRAINNING, DEVELOPMENT AND APPRAISAL.pptx
NEW - FEES STRUCTURES (01-july-2024).pdf

Digital CPA - Staying Connected with Clients in the Cloud

  • 1. 1
  • 2. Staying Connected with Clients in the Digital Age 2 Tom Hood, CPA, CITP, CGMA CEO MACPA & BLI
  • 3. Tom Hood, CPA, CITP, CGMA If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today ! Named the Second Most Influential in Accounting by Accounting Today Magazine 2013 ! Top 150 Influencer by Linked-In ! Top 25 Influencers in Learning & HR by HR Examiner ! Top 25 Public Accounting Thought Leaders by CPA Practice Adviser ! Working on Learning Management with AICPA/ CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations CEO Maryland Association of CPAs (MACPA) www.macpa.org Business Learning Institute (BLI) www.blionline.org http://www.linkedin.com/in/tomhood/
  • 4. BLI.CNF.IO Select your session and join the conversation Respond to Poll Ask a Question Vote for a question
  • 7. Are you Future ready? • 80% See future role of CPA changing by 2025 • 58% Agree that understanding disruptive innovations, workforce and change management will affect CPA future role • 82% Need to better understand innovation • 20% Believe disruptive innovations will be driving influence by 2025
  • 10. Era Years Typical thing managed Best known company Content mgmt focus Mainframe 1960-1975 A batch trans IBM Microfilm Mini 1975-1992 A dept process Digital Equipment Image Mgmt PC 1992-2001 A document Microsoft Document Mgmt Internet 2001-2009 A web page Google Content Mgmt Social and Cloud 2010-2015 interactions Facebook Social Business Systems Systems of Record Systems of Engagement Source: John Mancini - AIIM
  • 11. Information Chaos Systems of Engagement and Record misaligned. Mobile means information leaking everywhere. Information coming faster than it can be digested. More silos than ever – and new ones in the cloud The “business” circumvents IT. We’re spending too much on technology. Information Opportunity End to end process synchronization. Governance occurs regardless of device. Analytics automatically categorizes and disposes. Governance occurs regardless of location. IT spend aligned with opportunities. Cloud opportunities to save on legacy. Business Benefit Processes transparent to customers. Employees and customers work on their own device. Static information now at rest put into motion. It doesn’t matter where information “lives.” A new business/IT alignment. IT shifts from a cost center to value creator. Source: John Mancini - AIIM
  • 12. CFO of the Future will create strategic impact
  • 14. Jody Padar Jason Blumer Jennifer Katrulya Essen%als 1. All cloud, all the /me. 2. Technology 3. Mobility 4. An open mind 5. Coffee! Managing virtually 1. Don’t manage. Lead. 2. Hire the right people. 3. Communica/on. 4. Integra/on – Outlook, contacts, e-­‐ mail, calendars 5. Updates / connec/ons
  • 15. Tom’s Favorite Connec/on Tools • Skype • Join.me • Go To Mee/ng • Dropbox • Google Apps • Google Hangouts • Face/me • Slideshare.net • Social Technologies • Evernote
  • 17. High Tech – High Touch
  • 18. T “In a period of rapid change and increasing complexity, the winners are going to be the people who can LEARN faster than the rate of CHANGE and faster than their COMPETITION.” -­‐ Tom Hood, CPA.CITP.CGMA 7/24/14
  • 19. Tom’s Learning Favorite Tools • Twier • Linked-­‐In • Blog • Slideshare.net • Evernote • Tweetdeck.com • Hootsuite.com • Zite.com • Kindle “Use the tools, don’t let the tools use you.” – Francine McKenna @retheauditors
  • 20. THANK YOU Copyright © 2013 American Institute of CPAs. All rights reserved. 20