Digital Guidelines for Non-Regulated Categories and Regulated Categories
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This document outlines guidelines for digital advertising in regulated and non-regulated categories. For non-regulated categories, digital ads are generally post-screened, meaning they do not require pre-approval but can be reviewed after a complaint. For regulated categories like alcohol and medicines, some digital ads require pre-screening and approval if they contain certain claims around volume, exclusivity, comparisons, or product performance. The document provides details on requirements for pre-screening versus post-screening, conditions where above-the-line approved ads can be reused digitally without separate approval, and handling of user-generated content and testimonials.
Digital Guidelines for Non-Regulated Categories and Regulated Categories
- 1. Digital Guidelines for Non-Regulated Categories and Regulated Categories Non-Regulated Categories Regulated Categories (5 Categories: Alcohol Beverages, OTC medicines, Food/Health Supplements, products under the Milk Code, Airline & other carriers promo fares) Post-Screened Pre-Screened Post-Screened Pre-Screened PAID - An advertising or communication material that is commissioned by an Advertiser/ Agency and is paid for a commercial purpose or goal. Payment may be in cash or kind, direct or indirectly Examples: ads paid in Google Adwords, FB banners,etc Digital ads are generally post screened Digital ads for consumer promotions do not require pre- screening. However, if a complaint is filed against said promo ad material or if the material is monitored by ASC (moto propio), then the ad is subject to post-screening. (Refer to Rule V, Sec 1 & Rule VII, Sec 2.2.4) Notes on Post-Screening of Ads: 1. There is no prescription period for complaints on post- screened ads. 2. The post-screening panel can question any claim outside the original complaint. 3. If in the process of post- screening, the material was found to be in violation, a CDO will be issued. Moreover, if the material should have undergone pre-screening but it did not do so, a penalty (based on our pre-screening penalty a. With No. 1 claim (volume/value based on immediate past 12 months’ cumulative data) b. With the following product or service claim/s that need/s to be substantiated: i. With exclusivity claim ii. With comparative claim iii. With superiority claim iv. With absolute claim c. With direct/ brand-identified comparison on categories where such comparison is allowed: i. Automotive vehicles ii. Consumer durables such as but are not limited to appliances, audio-visual equipment, electronic gadgets iii. Airline and Shipping Lines iv. Musical instruments, entertainment equipment v. Mobile products like cellular handsets, tablets, laptops and netbooks d. With sexy tones, exposure of human body/ parts, similar subject or execution (refer to Annex 3 Technical Guidelines, Art. I, Sec. 4) e. With tones of violence or similar subject or execution such as but 1. Greetings with brand mention provided these follow /are compliant with government regulations and have no product claims 2. Countdowns and time checks with brand mention provided these follow /are compliant with government regulations and have no product claims 3. Announcements of concerts or special events with brand mention provided these follow/are compliant with government regulations and have no product claims 4. Promotions that do not give out any reward/prize or incentive in exchange for a specific consumer action or decision. Notes on Post Screening of Ads: 1. There is no prescription period for complaints on post- screened ads. a. With No. 1 claim (volume/value based on immediate past 12 months’ cumulative data) b. With the following product or service claim/s that need/s to be substantiated: i. With exclusivity claim ii. With comparative claim iii. With superiority claim iv. With absolute claim c. With direct/ brand-identified comparison on categories where such comparison is allowed: i. Automotive Vehicles ii. Consumer durables such as but are not limited to appliances, audio-visual equipment, electronic gadgets iii. Airline and Shipping Lines iv. Musical instruments, Entertainment Equipment v. Mobile products like Cellular handsets, Tablets, Laptops and Netbooks d. With sexy tones, exposure of human body/ parts, similar subject or execution (refer to Annex 3 Technical Guidelines; Art. I, Sec. 4) e. With tones of violence or similar subject or execution such as but
- 2. Digital Guidelines for Non-Regulated Categories and Regulated Categories schedule) will be imposed (refer to Annex 5 ASC Penalties) are not limited to explosives and other dangerous products (Art. I, Sec. 5) Above-the-line (ATL) materials like TV, radio, print and non-broadcast materials as outdoor, cinema ads which have been given clearance to air/publish/display can be used in the digital space and will not require separate application/ clearance, under the following conditions: 1. The identical material is posted or used on digital media; 2. The use of the approved ATL material in digital media is within the ATL material’s validity period. 3. The ATL’s Reference Number is included in the digital post (either in caption or description box) 4. The digital material is not identical to but makes use of copy and visuals AS HOW THESE WERE USED in a previously approved ATL material, provided that the new digital material does not contain any other new claims that require pre-screening 2. The post-screening panel can question any claim outside the original complaint. 3. If in the process of post- screening, the material was found to be in violation, a CDO will be issued. Moreover, if the material should have undergone pre-screening but it did not do so, a penalty (based on our pre-screening penalty schedule) will be imposed (refer to Annex 5 ASC Penalties). are not limited to explosives and other dangerous products (Art. I, Sec. 5) f. With product or service performance claims (ingredient, action, benefit/ promise) g. Promotions with chance to win prizes or have purchase requirement (except airlines promo fare) Above-the-line (ATL) materials like TV, radio, print and non-broadcast materials as outdoor, cinema ads which have been given clearance to air/publish/display can be used in the digital space and will not require separate application/clearance, under the following conditions: 1. The identical material is posted or used on digital media; 2. The use of the approved ATL material in digital media is within the ATL material’s validity period. 3. The ATL’s Reference Number is included in the digital post (either in caption or description box) 4. The digital material is not identical to but makes use of copy and visuals AS HOW THESE WERE USED in a previously approved ATL material, provided that the new digital material does not contain any other new claims that require pre-screening
- 3. Digital Guidelines for Non-Regulated Categories and Regulated Categories Non-Regulated Categories Regulated Categories ( (5 Categories: Alcohol Beverages, OTC medicines, Food/Health Supplements, products under the Milk Code, Airline & other carriers promo fares) Post-Screened Pre-Screened Post-Screened Pre-Screened OWNED- Advertising or communication materials with content owned in entirety or created by the business of the Advertiser/Agency Examples: content featured in Company’s websites - eBooks, free whitepapers, blog posts, other social media sites Digital Media – Refers to materials directed to general audience or public and not to specific trade or professional group. Digital ads are generally post- screened Digital ads for consumer promotions do not require pre- screening. However, if a complaint is filed against said promo ad material or if the material is monitored by ASC (moto propio), then the ad is subject to post-screening. (Refer to Rule V, Sec 1 & Rule VII, Sec 2.2.4) Notes on Post Screening of Ads: 1. There is no prescription period for complaints on post- screened ads. 2. The post-screening panel can question any claim outside the original complaint. 3. If in the process of post- screening, the material was found to be in violation, a CDO will be issued. Moreover, if the material should have undergone pre-screening but did not do so, a penalty (based on our pre-screening penalty a. With No. 1 claim (volume/value) b. With the following product or service claim/s that need/s to be substantiated: i. With exclusivity claim ii. With comparative claim iii. With superiority claim iv. With absolute claim c. With direct/ brand-identified comparison on categories where such comparison is allowed: i. Automotive vehicles ii. Consumer durables such as but are not limited to Appliances, Audio-visual Equipment, Electronic Gadgets iii. Airline and Shipping Lines iv. Musical instruments, Entertainment Equipment v. Mobile products like Cellular handsets, tablets, laptops and netbooks d. With sexy tones, exposure of human body/ parts, similar subject or execution (refer to Annex 3 Technical Guidelines, Art. I, Sec. 4) e. With tones of violence or similar subject or execution such as but are not limited to explosives and 1. Greetings with brand mention provided these follow /are compliant with government regulations and have no product claims 2. Countdowns and time checks with brand mention provided these follow /are compliant with government regulations and have no product claims 3. Announcements of Concerts or Special Events with Brand Mention provided these follow /are compliant with government regulations and have no product claims 4. Promotions that do not give out any reward/prize or incentive in exchange for a specific consumer action or decision. Notes on Post Screening of Ads: 1. There is no prescription period for complaints on post- screened ads. a. With No. 1 claim (volume/value) b. With the following product or service claim/s that need/s to be substantiated: i. With exclusivity claim ii. With comparative claim iii. With superiority claim iv. With absolute claim c. With direct/ brand-identified comparison on categories where such comparison is allowed: i. Automotive Vehicles ii. Consumer durables such as but are not limited to Appliances, Audio-Visual Equipment, Electronic Gadgets iii. Airline and Shipping Lines iv. Musical instruments, Entertainment Equipment v. Mobile products like Cellular handsets, Tablets, Laptops and Netbooks d. With sexy tones, exposure of human body/ parts, similar subject or execution (refer to Annex 3 Technical Guidelines; Art. I, Sec. 4) e. With tones of violence or similar subject or execution such as but are not limited to explosives and
- 4. Digital Guidelines for Non-Regulated Categories and Regulated Categories schedule) will be imposed on the Advertiser/Agency (refer to Annex 5 ASC Penalties). 4. The Advertiser has the ultimate and final responsibility and ownership of the material in question 5. Complaint can be filed on a digital advertising material by a direct or indirect competitor or any party of interest. other dangerous products (Art. I, Sec. 5) Above-the-line (ATL) /broadcast materials like TV, radio, print and non-broadcast materials like outdoor and cinema ads that have been previously given clearance to air/publish/display can be used in digital media and will not require separate application/clearance, under the following conditions: 1. The identical advertising material is posted on digital media; 2. The use of the approved ATL material in digital media is within the ATL material’s validity period. 3. The ATL’s Reference Number is included in the digital post (either in caption or description box) 4. The digital material is not identical to but makes use of copy and visuals AS HOW THESE WERE USED in a previously approved ATL material, provided that the new digital material does not contain any other new claims that require pre-screening 2. The post-screening panel can question any claim outside the original complaint. 3. If in the process of post screening, the material was found to be in violation, a CDO will be issued. Moreover, if the material should have undergone pre-screening but did not do so, a penalty (based on our pre-screening penalty schedule) will be imposed (refer to Annex 5 ASC Penalties). 4. The Advertiser has the ultimate and final responsibility and ownership of the material in question 5. Complaint can be filed on a digital advertising material by a direct or indirect competitor or any party of interest. other dangerous products (Art. I, Sec. 5) f. With product performance claims (ingredient, action, benefit/ promise) g. Promotions with chance to win prizes or have purchase requirement (except airlines & other carriers promo fare) Above-the-line (ATL)/broadcast materials like TV, radio, print and non-broadcast materials like outdoor and cinema ads which have been previously given clearance to air/publish/display can be used in digital media and will not require separate application/clearance, under the following conditions: 1. The identical advertising material is posted on digital media; 2. The use of the approved ATL material in digital media is within the ATL material’s validity period. 3. The ATL’s Reference Number is included in the digital post (either in caption or description box) 4. The digital material is not identical to but makes use of copy and visuals AS HOW THESE WERE USED in a previously approved ATL material, provided that the new digital material does not contain any other new claims that require pre-screening
- 5. Digital Guidelines for Non-Regulated Categories and Regulated Categories Non-Regulated Categories Regulated Categories ((5 Categories: Alcohol Beverages, OTC medicines, Food/Health Supplements, products under the Milk Code, Airline & other carriers promo fares) Post-Screened Pre-Screened Post-Screened Pre-Screened USER /3rd PARTY GENERATED CONTENT (e.g. ABS-CBN, Coconuts, Rappler)/ KEY ONLINE INFLUENCERS (KOL) UGCs do not require pre- screening. However, if the Advertiser/ Agency turns the consumer comments/posts, including testimonials, into an advertisement that contains product/service performance claims and/or is branded, and a complaint is filed against said material or is monitored by ASC (moto propio), then the ad is subject to post-screening. (Refer to Rule V, Sec 1 & Rule VII, Sec 2.2.4) Notes on Post Screening of Ads: 1. There is no prescription period for complaints on post- screened ads. 2. The post-screening panel can question any claim outside the original complaint. 3. If in the process of post- screening, the material was found to be in violation, a CDO will be issued. Moreover, if UGCs do not require pre- screening. However, if the advertiser/ agency turns the consumer comments/posts, including testimonials, into an advertisement that contains product/service performance claims and/or is branded, and a complaint is filed against said material or is monitored by ASC (moto propio), then the ad is subject to post-screening. (Refer to Rule V, Sec 1 & Rule VII, Sec 2.2.4) Notes on Post Screening of Ads: 1. There is no prescription period for complaints on post-screened ads. 2. The post-screening panel can question any claim outside the original complaint. 3. If in the process of post- screening, the material was found to be in violation, a CDO will be issued. Moreover, if
- 6. Digital Guidelines for Non-Regulated Categories and Regulated Categories the material should have undergone pre-screening but did not do so, a penalty (based on our pre-screening penalty schedule) will be imposed (refer to Annex 5 ASC Penalties). 4. Article V Section 4-g: “Testimonials based solely on subjective judgement are allowed provided that they are not presented as statements of fact. When such testimonials include specific claims regarding product or service performance, these claims should be supported with independent evidence on the accuracy of, or consistent with, the actual product or service performance.” 5. Article V Section 4-h.2 Additional on Testimonials the material should have undergone pre-screening but did not do so, a penalty (based on our pre-screening penalty schedule) will be imposed (refer to Annex 5 ASC Penalties). 4. Article V Section 4-g: “Testimonials based solely on subjective judgement are allowed provided that they are not presented as statements of fact. When such testimonials include specific claims regarding product or service performance, these claims should be supported with independent evidence on the accuracy of, or consistent with, the actual product or service performance.” 5. Article V Section 4-h.2 Additional on Testimonials
- 7. Digital Guidelines for Non-Regulated Categories and Regulated Categories DEFINITION OF TERMS: EXCLUSIVITY CLAIM is a claim to be the only product or service to provide or deliver said attribute/ property/ feature COMPARATIVE CLAIM is claiming advantage over another brand or service, previous formulation/properties or set of products. This claim must always be properly qualified as to what it compares itself against. SUPERIORITY CLAIM means a product or service is above and better than ALL other competitors in the category in all material respects, mainly when it comes to product performance or service delivery. ABSOLUTE CLAIM is a claim that promises a guarantee of full delivery in product performance at all times Examples Tiyak na masarap Sure win No wetness guaranteed Sigurado ang balik ng pera mo! PRODUCT CLAIM is as a word, phrase, statement or visual presentation that refers to an action, performance, quality or benefit to be gained from a product or service. This can be mention of ingredients, pricing, origin, etc.