SlideShare a Scribd company logo
www.qdigitals.com
Taking Creativity To
The Next Level
SOCIAL MEDIA PROPOSAL
1. Introduction
2. The Proposal
3. About US
Our Agenda
Commissioned: ICT Qatar
Population studied: Online users in Qatar
Sample: 1,000 adults. 500 Qataris. 500 non-Qataris
Data Collection: CATI (Computer Assisted Telephonic Interviews)
Interview Length: 15 minutes
Understanding Digital Behavior in Qatar
Digital Media Usage in Qatar
97%
44% 46% 48%
39%
65%
7%
17%
92%
78%
38%
26%
13%
34%
1%
11%
82%
89%
30% 27%
10%
33%
10%
0%
0%
20%
40%
60%
80%
100%
120%
WhatsApp Facebook Twitter BBM SnapChat Instagram Path Forums
Qataris Arab Expats Non-Arab Expats
The Digital Audience- Qatar
Very high penetration of Facebook in Qatar
– Total population: 2.4 Million
– Total Facebook population: 1.5 Million
• Males: 1.1M
• Females: 0.3M
• Male to female skew is representative of the
entire Qatar population, which is 75% males
1. Introduction
2. The Proposal
3. About US
Our Agenda
Understanding the Brand – DANDY
DANDY
QATAR
What will make DANDY special on Social Media?
- Comprehensive
Extensive research results and useful health related
content
Expert advice on nutrition and benefits of dairy product
Actively helping people by promoting better health and
wellbeing through our products.
- Modern
Tips on food, diet and better hygiene
Showcase production and distribution capabilities,
product innovation, infrastructure and technology.
- Supportive
Dedicated social media support
Promotions and product offers
Customer service and product updates
Establish as preferred Dairy and Ice-cream
products supplier in Qatar.
Provide consumers with premium quality, fresh
products aimed at serving the society.
Related Social Media Communities
Social objectives for Dandy
• Social needs to become a place of conversations around Dandy Products
• From history to quirky facts – social to encompass all aspects
• These elements will help the brand to:
– Educate customers on various products from Dandy
– Spread awareness about the nutritional value and benefits of Dandy products
– Engage the audience with healthy eating habits, dairy products and helping
them access information at Dandy Communities.
Communication Approach
 Building brand awareness about production and distribution section of Dandy
 Building visibility for different segments across web
 Increase eyeballs , queries, responses & website visits
 Engagement with audience on social media with tips, offers and promotions
 Establish market leader in dairy products related information in Qatar on
social media
Social Media Approach
Connect Collaborate Considerate Context Conversations
5 C's of Social Media Engagement
Humanizing the Brand
#Dandy
Leveraging web categories, launching the “Engagement Channel” preaching opportunities, communicating while
branding Dandy products and advantages!
Community Building and Development
Primary channels - FB, Twitter and Instagram
 Aesthetic planning & design with interactive graphics on Social Media
 User-base building in Qatar region
 Focus content & information seed on different dairy related product items
 Create thought / knowledge leadership in related industry
 Propagate marketing communication on optimized social channels
 Showcasing user experience/testimonials through multimedia content
 Activity management and monitoring
 Activity promotion via social ads (Fb and Instagram)
Social Media Management
Our ultimate goal is to achieve results from Social Media activities. However, in order to achieve these goals, we’ll make sure
that our activities are efficient and focused on specific goals.
Business Goals Social Media Goals
Social Media
Activities
BusinessGoals
Awareness
Grow following
Campaigns
Content
Boost engagement
Monitor and engage
Decision Win Sales Promote Offers
Retention Brand evangelism
Monitor for customer
concerns
Nurture relationships
with VIP customers
FB Fans
Twitter
Fans
Instagram
Fans
Community Engagement
While these are not the only social media goals, here are ones that we commonly target during engagements.
Grow social following and fan base
Growing a following and fan base will help increase the reach for social media activities. It will increase the potential for virality to occur on
popular posts, thus exponentially increases the audience for our messages.
•We will create posts, marketing call-to-actions, and other ways to encourage fans to follow and like you.
Increase engagement
A high quality, targeted fan base will be open to engage with you, but finding the right types of posts and carefully planning an appropriate mix
of promotional versus informative posts will critical to increasing engagement.
•We will create and curate content which is engaging to your fans and ask them to engage
Convert fans into leads
Sometimes fans aren’t ready to buy just yet, but moving them along in sales funnel is our goal. Encouraging fans to register for a blog, free
download, or event can grow leads and increase our options for contacting them later.
•We will promote your lead generation pages and links on social media.
Get sales
Converting a social fan to buying customer is your ultimate goal, and all of our activities are designed to move customers down that path.
•We will promote sales, discounts, special offers that lead to purchases, and where possible, track sales resulting from social activities.
Reporting and Metrics
Quantitative monitoring report
• Facebook analytics: Fans, interactions, comments, shares, likes, reach etc.
• Application analytics: Number of times it was played
• Twitter analytics: Number of tweets, RTs, followers, links on Twitter, participation in the
contests
• Instagram and YouTube analytics: Views, subscribers, comments, ratings
Qualitative monitoring report
• Facebook and seeding: Snapshots of conversations generated
• Facebook analytics: Post quality, viral and organic reach
• YouTube and Instagram analytics: Comments snapshots and ratings
• Track comments and discussions
• Discussions and conversations in forums, groups, Q&As, communities etc.
• Feedback from people and influencers about the Al Ahli Hospital.
1. Introduction
2. The Proposal
3. About Us
Our Agenda
What do we do?
We do Digital Marketing for medium
to large sized businesses in Qatar.
Founded in 2011 by an Indian, and backed by Jaidah Group.
Our company is based in Doha, Qatar, so that we can provide a
high quality service and more value for money in the region.
About Us
Wearea digital communicationsfirmfocusedondigitalbusinessandsocialmedia.
We help our clients, businesses and organizations, leverage the power of social media by
embedding social technologies into all their processes through a 4 pillars approach:
CommunicationEfficiency
Customer Experience
Connected Enterprise
CommunityEngagement
We provide services related to:
DigitalMedia Marketing | Website&MobileApps | AugmentedReality
| so·cial force |
[ attrib. ] your social business accelerator
QDigitals 4CE
Account
Manager
SEO Specialist
Community
Specialist
Content
Manager
Artist/Designers
Application
Developers
Reporting
Specialist
You.
Us.
Our relationship doesn’t need to be complicated.
Let’s meet weekly
Via Skype or GoToMeeting
Our Team
Social Media Report
Includes:
• Impressions, Interactions
and Followers
• Follower demographics and
locations
• Performance of social
advertising campaigns
• Advertising spend report
Social Listening
Report
Includes:
• Brand mentions
• Competitor mentions
• Crisis and brand
sentiment monitoring
• Industry insights
Website Report
Includes:
• Traffic and Conversions per
Channel
• SEO and CRO Issues and
Actions
• Heatmap Report to identify
usability opportunities
There is a lot to keep track of in online marketing.
Client Dashboard
Includes:
• Work tracking
• Editorial Calendar
• Website metrics & KPIs
• Social metrics &KPIs
• Contacts &Leads
• Campaign Approvals
Reporting
Our Secret Sauce
WEHELPBRANDS SUCCEEDIN
THE“SOCIAL” WORLD
Presented by
GETIN TOUCH
robin@qdigitals.com
Qatar
+974 3352 7908

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Digital Proposal for Dandy

  • 1. www.qdigitals.com Taking Creativity To The Next Level SOCIAL MEDIA PROPOSAL
  • 2. 1. Introduction 2. The Proposal 3. About US Our Agenda
  • 3. Commissioned: ICT Qatar Population studied: Online users in Qatar Sample: 1,000 adults. 500 Qataris. 500 non-Qataris Data Collection: CATI (Computer Assisted Telephonic Interviews) Interview Length: 15 minutes Understanding Digital Behavior in Qatar
  • 4. Digital Media Usage in Qatar 97% 44% 46% 48% 39% 65% 7% 17% 92% 78% 38% 26% 13% 34% 1% 11% 82% 89% 30% 27% 10% 33% 10% 0% 0% 20% 40% 60% 80% 100% 120% WhatsApp Facebook Twitter BBM SnapChat Instagram Path Forums Qataris Arab Expats Non-Arab Expats
  • 5. The Digital Audience- Qatar Very high penetration of Facebook in Qatar – Total population: 2.4 Million – Total Facebook population: 1.5 Million • Males: 1.1M • Females: 0.3M • Male to female skew is representative of the entire Qatar population, which is 75% males
  • 6. 1. Introduction 2. The Proposal 3. About US Our Agenda
  • 7. Understanding the Brand – DANDY DANDY QATAR What will make DANDY special on Social Media? - Comprehensive Extensive research results and useful health related content Expert advice on nutrition and benefits of dairy product Actively helping people by promoting better health and wellbeing through our products. - Modern Tips on food, diet and better hygiene Showcase production and distribution capabilities, product innovation, infrastructure and technology. - Supportive Dedicated social media support Promotions and product offers Customer service and product updates Establish as preferred Dairy and Ice-cream products supplier in Qatar. Provide consumers with premium quality, fresh products aimed at serving the society.
  • 8. Related Social Media Communities
  • 9. Social objectives for Dandy • Social needs to become a place of conversations around Dandy Products • From history to quirky facts – social to encompass all aspects • These elements will help the brand to: – Educate customers on various products from Dandy – Spread awareness about the nutritional value and benefits of Dandy products – Engage the audience with healthy eating habits, dairy products and helping them access information at Dandy Communities.
  • 10. Communication Approach  Building brand awareness about production and distribution section of Dandy  Building visibility for different segments across web  Increase eyeballs , queries, responses & website visits  Engagement with audience on social media with tips, offers and promotions  Establish market leader in dairy products related information in Qatar on social media
  • 11. Social Media Approach Connect Collaborate Considerate Context Conversations 5 C's of Social Media Engagement Humanizing the Brand #Dandy Leveraging web categories, launching the “Engagement Channel” preaching opportunities, communicating while branding Dandy products and advantages!
  • 12. Community Building and Development Primary channels - FB, Twitter and Instagram  Aesthetic planning & design with interactive graphics on Social Media  User-base building in Qatar region  Focus content & information seed on different dairy related product items  Create thought / knowledge leadership in related industry  Propagate marketing communication on optimized social channels  Showcasing user experience/testimonials through multimedia content  Activity management and monitoring  Activity promotion via social ads (Fb and Instagram)
  • 13. Social Media Management Our ultimate goal is to achieve results from Social Media activities. However, in order to achieve these goals, we’ll make sure that our activities are efficient and focused on specific goals. Business Goals Social Media Goals Social Media Activities BusinessGoals Awareness Grow following Campaigns Content Boost engagement Monitor and engage Decision Win Sales Promote Offers Retention Brand evangelism Monitor for customer concerns Nurture relationships with VIP customers FB Fans Twitter Fans Instagram Fans
  • 14. Community Engagement While these are not the only social media goals, here are ones that we commonly target during engagements. Grow social following and fan base Growing a following and fan base will help increase the reach for social media activities. It will increase the potential for virality to occur on popular posts, thus exponentially increases the audience for our messages. •We will create posts, marketing call-to-actions, and other ways to encourage fans to follow and like you. Increase engagement A high quality, targeted fan base will be open to engage with you, but finding the right types of posts and carefully planning an appropriate mix of promotional versus informative posts will critical to increasing engagement. •We will create and curate content which is engaging to your fans and ask them to engage Convert fans into leads Sometimes fans aren’t ready to buy just yet, but moving them along in sales funnel is our goal. Encouraging fans to register for a blog, free download, or event can grow leads and increase our options for contacting them later. •We will promote your lead generation pages and links on social media. Get sales Converting a social fan to buying customer is your ultimate goal, and all of our activities are designed to move customers down that path. •We will promote sales, discounts, special offers that lead to purchases, and where possible, track sales resulting from social activities.
  • 15. Reporting and Metrics Quantitative monitoring report • Facebook analytics: Fans, interactions, comments, shares, likes, reach etc. • Application analytics: Number of times it was played • Twitter analytics: Number of tweets, RTs, followers, links on Twitter, participation in the contests • Instagram and YouTube analytics: Views, subscribers, comments, ratings Qualitative monitoring report • Facebook and seeding: Snapshots of conversations generated • Facebook analytics: Post quality, viral and organic reach • YouTube and Instagram analytics: Comments snapshots and ratings • Track comments and discussions • Discussions and conversations in forums, groups, Q&As, communities etc. • Feedback from people and influencers about the Al Ahli Hospital.
  • 16. 1. Introduction 2. The Proposal 3. About Us Our Agenda
  • 17. What do we do? We do Digital Marketing for medium to large sized businesses in Qatar. Founded in 2011 by an Indian, and backed by Jaidah Group. Our company is based in Doha, Qatar, so that we can provide a high quality service and more value for money in the region.
  • 18. About Us Wearea digital communicationsfirmfocusedondigitalbusinessandsocialmedia. We help our clients, businesses and organizations, leverage the power of social media by embedding social technologies into all their processes through a 4 pillars approach: CommunicationEfficiency Customer Experience Connected Enterprise CommunityEngagement We provide services related to: DigitalMedia Marketing | Website&MobileApps | AugmentedReality | so·cial force | [ attrib. ] your social business accelerator QDigitals 4CE
  • 20. Social Media Report Includes: • Impressions, Interactions and Followers • Follower demographics and locations • Performance of social advertising campaigns • Advertising spend report Social Listening Report Includes: • Brand mentions • Competitor mentions • Crisis and brand sentiment monitoring • Industry insights Website Report Includes: • Traffic and Conversions per Channel • SEO and CRO Issues and Actions • Heatmap Report to identify usability opportunities There is a lot to keep track of in online marketing. Client Dashboard Includes: • Work tracking • Editorial Calendar • Website metrics & KPIs • Social metrics &KPIs • Contacts &Leads • Campaign Approvals Reporting Our Secret Sauce