Digital Transformation - Learning & Development Research Report - October 2020
- 1. Prepared by Dee Hutchinson Founder and CEO Digital Transformation www.deeisfordigital.com October 2020 LEARNING & DEVELOPMENT RESEARCH REPORT
- 2. INTRODUCTION How advanced is your organisations Digital Transformation initiative? Does your Digital Transformation efforts have a specific focus? What is the biggest challenge facing the L&D team to support Digital Transformation? What is the ONE skill your L&D team could must benefit from to deliver DT? What digital channels are being used for learning in your organisation? How do you stay on top of L&D trends and best practices? Digital transformation is at the very heart of the fourth Industrial Revolution, which is rapidly changing our understanding of doing business, of learning & development in a fundamental way – and with unrivalled speed. Yet, in the past 12 months the Dee is for Digital team have come across many Learning and Development functions that lacks the skills, confidence and support to propel themselves and their organisation on the Digital Transformation journey. We know that Learning & Development plays a pivotal role in any change related program of work and thus is critical to the success of any Digital Transformation initiative (no matter how big or small). Yet, as is often the case, the Learning & Development teams are neglected in terms of the training they need to plan, design, create and build the next level learning experiences required of the workforce. This research report sets out to better understand the challenges and opportunities faced by todays Learning & Development functions. Looking for answers to the following questions: This is the first in a series of research studies and we hope that you find them useful.
- 3. DEE HUTCHINSON Founder of Dee is for Digital Dee founded Dee is for Digital in 2017 after completing 20+ years as an award winning senior leader in the corporate world in both Customer Care and Learning & Development roles. Our company specialises in digital learning and development services for both companies and individuals. Services offered range from: - Digital Marketing Strategy Design - Learning & Development Strategy - Digital Program Design and Delivery - Learning & Development Process Design - Digital Business Coaching Dee is the best selling author of 'The Hard Facts About Soft Skills' and 'The Beginners Guide to Being You'. She is also a Forbes contributor and member of the Forbes Business Council. Dee's specialisation is the creation of engaging, impactful and results oriented digital education programs and empowering business teams to do the same.
- 4. Which of the following statements best describes your organisations Digital Transformation progress? 0% 10% 20% 30% 40% 50% 43.8% 31.2% 12.5% 12.5% Between 13 - 36 months in We are 12 months in We are 36+ months in We haven't started yet
- 5. 0% 25% 50% 75% 100% 81.2% 68.8% 62.5% 50% 37.5% 31.2% Does your organisations Digital Transformation efforts have a specific focus? Improve Customer Experience Improve Employee Experience Productivity Efficiencies through Process Automation Increase Revenue Upgrade Legacy Systems Culture Change
- 6. 0% 5% 10% 15% 20% 25% 25% 18.8% 18.8% 18.5% 12.5% 6.2% What would you say is your L&D departments biggest challenge to successfully meet your organisations DT objectives? L&D teams don't have the required DT skills or experience Company isn't ready for the change Competing L&D priorities Unclear organisational objectives Budget availability Approach is purely technology driven
- 7. 0% 5% 10% 15% 20% 25% 25% 18.8% 12.5% 12.5% 12.5% 6.2% 6.2% 6.2% If there was ONE skill that your L&D team could benefit from to better deliver the DT agenda, which of these would it be? Leading cultural change Creating Digital L&D content e.g. video Assessing Digital skills gaps Digital Transformation strategy Identifying digital skills for the future DT best practices DT industry specific knowledge How to innovate
- 8. 0% 25% 50% 75% 100% 87.5% 87.5% 81.2% 37.5% 31.2% 25% 25% 6.2% Which of the following digital Learning & Development training channels are being used in your organisation today? eLearning Webinars Video Online communities Online coaching/mentoring Podcasts Social media messaging groups VR
- 9. 0% 25% 50% 75% 100% 81.2% 56.2% 56.2% 50% 50% 43.8% How do you keep yourself up to date with everything you need to know regarding Digital Transformation? Social media Attending events and conferences Online communities or groups Attending training Online news sources Reading industry reports
- 10. 0% 25% 50% 75% 75% 68.8% 56.2% 56.2% 43.8% To ensure you stay on top of all the Digital Transformation trends and best practices in the L&D space, which of these would be of most interest to you? Online events with L&D expert panels Curated news specific to L&D Interviews with senior L&D professionals L&D case studies/research/reports Weekly educational webinars
- 11. 0% 25% 50% 75% 75% 68.8% 56.2% 56.2% 43.8% To ensure you stay on top of all the Digital Transformation trends and best practices in the L&D space, which of these would be of most interest to you? Online events with L&D expert panels Curated news specific to L&D Interviews with senior L&D professionals L&D case studies/research/reports Weekly educational webinars
- 12. WE ARE AN INTERNATIONAL DIGITAL EDUCATION AND CONTENT CREATION AGENCY. WE DESIGN MODERN, ENGAGING AND EDUCATIONAL CONTENT FOR CORPORATES. Contact Details WEBSITE www.deeisfordigital.com E-MAIL ADDRESS dee@deeisfordigital.com TELEPHONE 00 34 66 825 194