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DISCOVERABILITY AND
    RELATED CONTENT LINKING

    PAM HARLEY
    VP, Product Strategy

    AAP/PSP  3 February 2012
    Washington, DC




1    Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE
                                              Related Content




2   Copyright © 2012 SILVERCHAIR Information Systems
Benefits of Related Content Links

        Counteract the “one and done” effect
           • For people who arrive at our sites from Google and
             PubMed, enticing them to click more links once they
             have reached our sites, and to spend more time at
             each visit, is key
        Promote meaningfully related                          Serendipity
         items in the context of an                           the accident of
         article/chapter to facilitate                      finding something
         serendipitous discovery                              good or useful
                                                           without looking for it


3       Copyright © 2012 SILVERCHAIR Information Systems
Benefits of Related Content Links

        Related content links increase use and
         site “stickiness”
        More use/stickiness 
           • more page views  renewals  $$$
           • more page views  more ad impressions  $$$
           • happy customers  product advocates 
             new customers  $$$
           • supports our core mission:
             Help patients / further science


4       Copyright © 2012 SILVERCHAIR Information Systems
CASE EXAMPLES




5   Copyright © 2012 SILVERCHAIR Information Systems
USMLE Easy
    MCGRAW-HILL


    The Opportunity
    Expand the learning experience of a test prep
    site and expose soon-to-be docs to the next
    product they’ll need




6    Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




7   Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




                  “One of the main things we are taught is to be
              efficient. [With USMLE Easy] we don’t have to leave
             the site to find what we need. The information is right
                      here. It just makes it so much easier!”




8   Copyright © 2012 SILVERCHAIR Information Systems
LWW Oncology
    WOLTERS KLUWER


    The Opportunity
    Transition a collection of textbooks perceived as
    high value but “stale” and “out of date” into a
    one-stop oncology portal that clinicians will visit
    every day




9    Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




10   Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




11   Copyright © 2012 SILVERCHAIR Information Systems
PsychiatryOnline
     AMERICAN PSYCHIATRIC PUBLISHING


     The Opportunity
          Upsell! Drive usage and subscriptions across
           an entire portfolio of products
          Convert books to journal-like revenue
           continuity model (annual subscription)




12       Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




13   Copyright © 2012 SILVERCHAIR Information Systems
Journal of Bone & Joint Surgery

     The Opportunity
     Use the article as a launch pad to additional
     relevant content




14    Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




15   Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




16   Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




17   Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




18   Copyright © 2012 SILVERCHAIR Information Systems
BEHIND THE SCENES




19   Copyright © 2012 SILVERCHAIR Information Systems
BASIC SEMANTIC USER PROFILE




20   Copyright © 2012 SILVERCHAIR Information Systems
Silverchair Research Study

     The Hypotheses
          Related content links are used.
          Links without an obvious semantic relationship to
           the content being viewed are used less often.
          From any given content view, users who are offered
           semantic related content links access more content
           than users who are not offered such links.
          Ads that are semantically matched (to content or
           user) have a higher click-through rate than non-
           targeted ads.
21       Copyright © 2012 SILVERCHAIR Information Systems
THANK YOU!

 PAM HARLEY
 VP, PRODUCT STRATEGY

 pamh@silverchair.com




22   Copyright © 2012 SILVERCHAIR Information Systems

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Ad

Discoverability and Related Content Linking

  • 1. DISCOVERABILITY AND RELATED CONTENT LINKING PAM HARLEY VP, Product Strategy AAP/PSP  3 February 2012 Washington, DC 1 Copyright © 2012 SILVERCHAIR Information Systems
  • 2. BASIC SEMANTIC USER PROFILE Related Content 2 Copyright © 2012 SILVERCHAIR Information Systems
  • 3. Benefits of Related Content Links  Counteract the “one and done” effect • For people who arrive at our sites from Google and PubMed, enticing them to click more links once they have reached our sites, and to spend more time at each visit, is key  Promote meaningfully related Serendipity items in the context of an the accident of article/chapter to facilitate finding something serendipitous discovery good or useful without looking for it 3 Copyright © 2012 SILVERCHAIR Information Systems
  • 4. Benefits of Related Content Links  Related content links increase use and site “stickiness”  More use/stickiness  • more page views  renewals  $$$ • more page views  more ad impressions  $$$ • happy customers  product advocates  new customers  $$$ • supports our core mission: Help patients / further science 4 Copyright © 2012 SILVERCHAIR Information Systems
  • 5. CASE EXAMPLES 5 Copyright © 2012 SILVERCHAIR Information Systems
  • 6. USMLE Easy MCGRAW-HILL The Opportunity Expand the learning experience of a test prep site and expose soon-to-be docs to the next product they’ll need 6 Copyright © 2012 SILVERCHAIR Information Systems
  • 7. BASIC SEMANTIC USER PROFILE 7 Copyright © 2012 SILVERCHAIR Information Systems
  • 8. BASIC SEMANTIC USER PROFILE “One of the main things we are taught is to be efficient. [With USMLE Easy] we don’t have to leave the site to find what we need. The information is right here. It just makes it so much easier!” 8 Copyright © 2012 SILVERCHAIR Information Systems
  • 9. LWW Oncology WOLTERS KLUWER The Opportunity Transition a collection of textbooks perceived as high value but “stale” and “out of date” into a one-stop oncology portal that clinicians will visit every day 9 Copyright © 2012 SILVERCHAIR Information Systems
  • 10. BASIC SEMANTIC USER PROFILE 10 Copyright © 2012 SILVERCHAIR Information Systems
  • 11. BASIC SEMANTIC USER PROFILE 11 Copyright © 2012 SILVERCHAIR Information Systems
  • 12. PsychiatryOnline AMERICAN PSYCHIATRIC PUBLISHING The Opportunity  Upsell! Drive usage and subscriptions across an entire portfolio of products  Convert books to journal-like revenue continuity model (annual subscription) 12 Copyright © 2012 SILVERCHAIR Information Systems
  • 13. BASIC SEMANTIC USER PROFILE 13 Copyright © 2012 SILVERCHAIR Information Systems
  • 14. Journal of Bone & Joint Surgery The Opportunity Use the article as a launch pad to additional relevant content 14 Copyright © 2012 SILVERCHAIR Information Systems
  • 15. BASIC SEMANTIC USER PROFILE 15 Copyright © 2012 SILVERCHAIR Information Systems
  • 16. BASIC SEMANTIC USER PROFILE 16 Copyright © 2012 SILVERCHAIR Information Systems
  • 17. BASIC SEMANTIC USER PROFILE 17 Copyright © 2012 SILVERCHAIR Information Systems
  • 18. BASIC SEMANTIC USER PROFILE 18 Copyright © 2012 SILVERCHAIR Information Systems
  • 19. BEHIND THE SCENES 19 Copyright © 2012 SILVERCHAIR Information Systems
  • 20. BASIC SEMANTIC USER PROFILE 20 Copyright © 2012 SILVERCHAIR Information Systems
  • 21. Silverchair Research Study The Hypotheses  Related content links are used.  Links without an obvious semantic relationship to the content being viewed are used less often.  From any given content view, users who are offered semantic related content links access more content than users who are not offered such links.  Ads that are semantically matched (to content or user) have a higher click-through rate than non- targeted ads. 21 Copyright © 2012 SILVERCHAIR Information Systems
  • 22. THANK YOU! PAM HARLEY VP, PRODUCT STRATEGY pamh@silverchair.com 22 Copyright © 2012 SILVERCHAIR Information Systems