DMI Walkthrough
- 1. Digital Maturity Index (DMI)
- 2. What is DMI? Digital Maturity Index (DMI)
- 3. DMI is a methodology that measures your digital maturity. It allows you to define your maturity level, see where you are compared to other companies, and determine where you aim to go. DMI offers you a list of recommendations to help you set and clarify your digital transformation roadmap.
- 4. DMI breaks down digital maturity into six components. Maturity at each dimension and the relationship between them provide your overall digital maturity. governance Administration Performance Analytics innovation customer operations Processes Industry 4.0 Analytics people technology digital maturit y index Offerings Experience Analytics Capabilities Culture Analytics Idea Management Expansion Culture Applications Infrastructure Data & Analytics
- 5. How does DMI work? Digital Maturity Index (DMI)
- 6. Executive Dashboard Maturity Scores Comparison Prioritised Recommendation s Company executives are encouraged to share knowledge and opinions on every topic. Vibrant discussions lead to awareness and alignment. A maturity score is assigned for every topic - to feed into the Executive Dashboard. 6 Sessions For each one of the six dimensions, a 3-hour session is run to discuss 20-25 topics. Certain topics, particularly on the operations and customer dimensions, are crafted based on the sector.
- 7. Below is a sample of topics discussed in each session. People who are responsible for, accountable for, knowledgeable about or impacted by the topics are encouraged and welcome to participate in the relevant sessions. Customer • Customer Experience Strategy • Customer Experience Team • Products & Services • Business Model • Experience • Channels • Design • Personalization • Customer Data & Analytics People • HR / People Strategy • HR / People Team • Way of Working • Management Style • Skills Inventory • Employee Experience • People Data & Analytics Operations • Operations Strategy • Supply Chain • Logistics (Inbound / Outbound / Warehouse) • Procurement and Purchasing • Quality • Integration • Traceability • Operations Data & Analytics Technology • Technology Strategy • Applications • Integration • Development • Security • Resilience • Data Governance • Business Intelligence Innovation • Innovation Strategy • Innovation Team • Innovation Governance • Culture • Idea Management • Ecosystem Capabilities Governance • Corporate Performance Management • Digital Leadership • Performance Metrics • Budget • Cash Flow • Financials • Risk Management & Compliance • Dashboards & Analytics • Sustainability
- 8. Here’s how the sessions look like. After onboarding and introduction, topics are discussed. A current maturity score and a target maturity score are assigned for each topic. Supporting notes are recorded. We have a one- size-fit-all approach. We can tailor offers based on segments. We can tailor offers based on micro-segments. We can tailor offers based on the individual. We are very confident at making the right offer to the right person at the right time thru the right channel. 1 2 3 4 5 Digital Maturity Index > Customer Session > Offerings > Personalisation Onboarding & Introduction Foundation Offerings Experience Analytics T T + 2 years 2.8 3.5 Notes DMI by digitopia <Your Logo>
- 9. Here’s how the sessions look like. After onboarding and introduction, topics are discussed. A current maturity score and a target maturity score are assigned for each topic. Supporting notes are recorded. Production machinery are operated manually. Production data can be monitored by systems. Production lines are operated by operators but directed by systems. Production lines and data are in sync real-time with shop floor control systems. Production lines are managed by and feed data into production control systems. 1 2 3 4 5 Digital Maturity Index > Operations Session > Processes > Shop Floor Control Onboarding & Introduction Foundation Processes Industry 4.0 Analytics T T + 2 years 2.5 3.0 Notes DMI by digitopia <Your Logo>
- 10. Here’s how the sessions look like. After onboarding and introduction, topics are discussed. A current maturity score and a target maturity score are assigned for each topic. Supporting notes are recorded. We have rigidly defined working hours and places. We have some flexibility for working hours and places. We offer a diverse range of "flexible works schemes." We have no working hours or places; contribution is what matters. We are "self-managing" across the enterprise. It works very efficiently. 1 2 3 4 5 Digital Maturity Index > People Session > Culture > Flexible Working Onboarding & Introduction Foundation Capabilities Culture Analytics T T + 2 years 2.5 3.0 Notes DMI by digitopia <Your Logo>
- 11. What does DMI provide you? Digital Maturity Index (DMI)
- 12. Executive Dashboard Maturity Scores Comparison Prioritised Recommendation s Company executives are encouraged to share knowledge and opinions on every topic. Vibrant discussions lead to awareness and alignment. A maturity score is assigned for every topic - to feed into the Executive Dashboard. 6 Sessions After the sessions are completed, an Executive Dashboard is produced. It includes your current and target maturity scores, comparison against other companies and a list of recommendations to guide you on your digital transformation journey.
- 13. mip.digitopia.co/welcome The Maturity Index Platform (mip.digitopia.co) is the gateway to your Executive Dashboard. You log in with your password, granted to you by Digitopia, and your company e-mail to access the DMI outputs. Maturity Index Platform Please enter your company e-mail and password. company e-mail password Proceed Forgot my password
- 14. mip.digitopia.co/welcome The Maturity Index Platform (mip.digitopia.co) is the gateway to your Executive Dashboard. You log in with your password, granted to you by Digitopia, and your company e-mail to access the DMI outputs. My Dashboard Maturity Index Platform Welcome to the Maturity Index Platform. My Profile
- 15. mip.digitopia.co/mydashboard/currentstate/123546 Here’s how the your Dashboard looks like. It shows your Current State including breakdown by dimension and a comparison against other companies... *Includes the assessment of 100 companies through 2020 across financial services, automotive, and retail. pdf
- 16. mip.digitopia.co/mydashboard/targetstate/123546 … Your Target State, including breakdown by dimension and a comparison against other companies’ targets... *Includes the assessment of 100 companies through 2020 across financial services, automotive, and retail. pdf
- 17. mip.digitopia.co/mydashboard/recommendations/123546 … and a List of Recommendations, broken down by urgency, importance and resource need. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 # Initiative CAPEX OPEX/ yr. Man- day Contribution* 1 Systems and Process Integration $$ $ 0.50 2 Data Governance Program $ $ 0.40 3 Business Intelligence Task Force $$ $ 0.30 4 Automation and Integration Roadmap $$ $ 0.45 5 Traceability & Connectivity Task Force $$ $ 0.35 6 Leadership Development - $ 0.35 7 Recruitment Processes - $ 0.30 8 New Ways of Working / Reskilling / Upskilling $ - 0.45 9 Customer Analytics Roadmap $$ $ 0.50 10 Customer Analytics Capabilities - $ 0.35 11 Design Studio $$ $ 0.25 12 Innovation Team Empowerment $ $ 0.60 13 Idea Management Platform $ $ 0.40 14 Innovation Center $$ $ 0.90 15 Dashboard and Report Automation Task Force $ $ 0.75 2.8 Customer Operations People Technology Innovation Governance 4.0 3.4 4.5 2.9 3.8 3.1 4.0 2.3 3.6 3.5 3.9 3.0 Overall 4.2 t t +2 t t +2 t t +2 t t +2 t t +2 t t +2 t t +2 List of Initiatives *Approximate contribution to the relevant Dimension when the initiative is up and running. Most initiatives are interrelated; their coexistence and harmonious functioning contribute to the maturity across dimensions. x-axis: Urgency y-axis: Importance Resource Need Current State Digital Maturity Index by digitopia Target State Recommendations <Your Logo> pdf
- 18. mip.digitopia.co/mydashboard/customer/123546 Your Dashboard includes details for each Dimension, including your strongest and weakest areas as well as detailed evaluations. Download function allows you to extract all pages into a pdf report. pdf
- 19. Digital Maturity Index (DMI) DMI. Progress, assured.