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Deployment & Operationalization: 
Deploy360, Best Current Operational Practices, 
Operators & the IETF
What is the Internet Society? 
The Internet Society (ISOC) is a cause-based organization that works with 
governments, industries, and others to ensure the technologies and policies 
that helped develop and evolve the Internet will continue into the future. 
Our programs cultivate an Internet that is open to everyone, everywhere and 
aim to ensure that it will continue to be a tool for creativity, innovation, and 
economic growth. 
MISSION: To promote the open development, evolution, 
and use of the Internet for the benefit of all people 
throughout the world.
How We Work To Protect Our Internet 
Operating at the intersection 
of policy, technology, and 
development allows the 
Internet Society to be a 
thought leader on issues key 
to the Internet’s continued 
growth and evolution. 
Technology 
Development 
Policy
History 
Founded in 1992 by Internet pioneers 
Vint Cerf and Bob Kahn as an 
international nonprofit organization. 
The Internet Society is the 
organizational home of the Internet 
Engineering Task Force (IETF), the 
primary entity responsible for 
establishing the Internet’s open 
standards and best practices. 
For more details, visit 
www.internetsociety.org/history
Global Presence 
100+ 
Chapters 
Worldwide 
EUROPE 
65,000+ 
Members and 
Supporters 
AFRICA 
145+ 
Organization 
Members 
6 
Regional 
Bureaus 
18 
Countries with 
ISOC Offices 
NORTH AMERICA 
LATIN AMERICA & 
CARIBBEAN 
THE MIDDLE EAST 
ASIA 
Chapters OCTOBER 2013
Deployment & Operationalization Projects
The Deployment & Operationalization Team 
•Chris Grundemann, Director, Deployment & Operationalization 
•Dan York, Senior Content Strategist 
•Megan Kruse, Technology Outreach Manager 
•Jan Žorž, Operational Engagement Programme Manager
The Deploy360 Programme
About Deploy360 
The Challenge: 
– The IETF creates protocols based on open standards, but 
some are not widely known or deployed 
– People seeking to implement these protocols are confused by 
a lack of clear, concise deployment information 
The Deploy360 Solution: 
– Provide hands-on information on IPv6, DNSSEC, TLS for 
applications, and Securing BGP to advance real-world 
deployment 
– Work with first adopters to collect and create technical 
resources and distribute these resources to fast following 
networks
Deploy360 Components
Web Portal – www.internetsociety.org/deploy360 
IPv6, DNSSEC, Securing BGP, TLS for Applications 
knowledge base including tutorials, case studies, 
training resources, etc. 
Content specific to: 
– Network Operators 
– Developers 
– Content Providers 
– Consumer Electronics 
Manufacturers 
– Enterprise Customers 
Blog posts 
Social media integration
Social Media Channels 
https://twitter.com/deploy360 
https://www.facebook.com/Deploy360 
http://gplus.to/deploy360 
http://www.youtube.com/user/Deploy360 
http://www.internetsociety.org/deploy360/feed/ 
http://soundcloud.com/deploy360/
Speaking Engagements (External Events) 
Consumer Electronics Show 
North American IPv6 Task Force 
Eurasian Network Operators’ Group (ENOG) 
Large Installation Systems Administration 
(LISA) Conference 
Interop 
Broadband World Forum 
IPv6 Webinars
ION Conferences 
3-4 events per year, co-located 
with a diverse set of events in varying locations 
Next Event: ION Belfast, 8-9 September 2014 
Recent Events: 
• ION Djibouti – 2 June 2014 
• ION Toronto – 11 November 2013 
• ION Krakow – 30 September 2013 
Past events in Singapore, Brazil, Slovenia, India, 
Argentina, and the US 
Future events information announced at 
http://www.internetsociety.org/deploy360/ion/
Your Participation 
Visit and explore 
http://www.internetsociety.org/deploy360 
Create Content 
– Help us develop materials based on your experiences 
– We will credit your work 
Define New Features 
– Tell us what you need to get started on your own deployment 
– We have the flexibility to make changes/additions 
Contact us: deploy360@isoc.org
Next Steps 
Adding more content 
– Clearly defined content growth using published roadmaps for 
IPv6, DNSSEC, Securing BGP, and TLS for applications 
– Actively engaged with industry professionals to curate or 
create deployment content 
Adding features based on audience feedback (including 
yours!) 
Adding information in multiple languages 
Increasing blogging and social media efforts
Best Current Operational Practices (BCOP)
Best Current Operational Practices (BCOP) 
– THE CHALLENGE 
There is currently no quick and easy way for an operator to 
find and reference all of the best practices for immediate use 
in administering their local network 
There is too much clutter in the IT landscape for network 
operators to easily find reliable, vetted, user-friendly 
documentation 
There may be a need for a globally recognized document 
series that details the best practices for operationalizing 
Internet technologies
BCOP Repositories 
– POTENTIAL SOLUTION 
We believe neutral and regionally organized document 
repositories that describe best current operational practices 
could help: 
– Speed deployment of technologies such as IPv6 and DNSSEC 
– Make the routing infrastructure more resilient 
– Simplify network deployments for less experienced operators 
These documents should be written by experienced 
operators and be globally accessible to everyone in an open 
and neutral location without fees 
We are committed to assisting in the creation and promotion 
of these repositories
Websites 
Regional Efforts Around the World: 
http://www.internetsociety.org/deploy360/projects/bcop/ 
Identified BCOP Topics: 
http://www.internetsociety.org/deploy360/projects/bcop/topic 
s/
Operators & the IETF
Project Rationale 
In a perfect world: 
– Operators participate in the IETF standards process 
– New standards work perfectly once deployed 
– Deployment and operationalization concerns are addressed 
– Operators know when to participate, and do so in a timely manner 
In reality: 
– Network operators are not engaged enough in the IETF process 
– Many operators do not join IETF mailing lists or attend meetings 
– Operators do not know standards are even under development 
– Standards deemed ready by recent IETF attendees sometimes turn 
out to be problematic in operational networks
ISOC’s Role 
The discussion about operator input (or lack thereof) 
into the IETF process is not new, but there was very 
little hard data to back up anecdotal evidence 
DO created and marketed an online survey in 2014 to 
understand the operators’ issues so that we can 
address the concerns and ultimately help make better 
standards 
We are working to facilitate communications between 
operators and the IETF to help ensure operational 
realities inform standards development
Initial Survey Results (Part 1) 
Most survey participants were 
Operators/Engineers/Architects; more than 90% hold 
primarily technical roles 
Many have heard of the IETF and know what it does, but 
do not know how to participate 
A strong majority claim they are interested in IETF 
mailing lists, find the content relevant, believe it’s 
important to their jobs, but don’t have enough time to 
participate in mailing lists
Initial Results (Part 2) 
~50% do not participate in the IETF in any form; ~30% 
participate only on mailing lists 
+50% believe operator input is welcome; 64% say they 
do NOT rely on vendors to represent them 
50% of respondents claim to have a managerial role 
82% say that they do not have a travel budget for IETF 
meetings
Next Steps 
Analyze and synthesize survey results and feedback 
Collect data into an IETF Internet-Draft, including a 
report on the challenges to greater operator 
engagement and a summary of potential solutions, 
including: 
– Things operators and operator groups can do to help 
provide more input 
– Things the IETF can do to help operators participate 
– Things ISOC can do to help facilitate greater operator 
engagement
Thank You! 
Speaker’s Name 
Speaker’s Title 
Speaker’s Email

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TFI2014 Conference Opening - ISOC Deployment & Operationalization

  • 1. Deployment & Operationalization: Deploy360, Best Current Operational Practices, Operators & the IETF
  • 2. What is the Internet Society? The Internet Society (ISOC) is a cause-based organization that works with governments, industries, and others to ensure the technologies and policies that helped develop and evolve the Internet will continue into the future. Our programs cultivate an Internet that is open to everyone, everywhere and aim to ensure that it will continue to be a tool for creativity, innovation, and economic growth. MISSION: To promote the open development, evolution, and use of the Internet for the benefit of all people throughout the world.
  • 3. How We Work To Protect Our Internet Operating at the intersection of policy, technology, and development allows the Internet Society to be a thought leader on issues key to the Internet’s continued growth and evolution. Technology Development Policy
  • 4. History Founded in 1992 by Internet pioneers Vint Cerf and Bob Kahn as an international nonprofit organization. The Internet Society is the organizational home of the Internet Engineering Task Force (IETF), the primary entity responsible for establishing the Internet’s open standards and best practices. For more details, visit www.internetsociety.org/history
  • 5. Global Presence 100+ Chapters Worldwide EUROPE 65,000+ Members and Supporters AFRICA 145+ Organization Members 6 Regional Bureaus 18 Countries with ISOC Offices NORTH AMERICA LATIN AMERICA & CARIBBEAN THE MIDDLE EAST ASIA Chapters OCTOBER 2013
  • 7. The Deployment & Operationalization Team •Chris Grundemann, Director, Deployment & Operationalization •Dan York, Senior Content Strategist •Megan Kruse, Technology Outreach Manager •Jan Žorž, Operational Engagement Programme Manager
  • 9. About Deploy360 The Challenge: – The IETF creates protocols based on open standards, but some are not widely known or deployed – People seeking to implement these protocols are confused by a lack of clear, concise deployment information The Deploy360 Solution: – Provide hands-on information on IPv6, DNSSEC, TLS for applications, and Securing BGP to advance real-world deployment – Work with first adopters to collect and create technical resources and distribute these resources to fast following networks
  • 11. Web Portal – www.internetsociety.org/deploy360 IPv6, DNSSEC, Securing BGP, TLS for Applications knowledge base including tutorials, case studies, training resources, etc. Content specific to: – Network Operators – Developers – Content Providers – Consumer Electronics Manufacturers – Enterprise Customers Blog posts Social media integration
  • 12. Social Media Channels https://twitter.com/deploy360 https://www.facebook.com/Deploy360 http://gplus.to/deploy360 http://www.youtube.com/user/Deploy360 http://www.internetsociety.org/deploy360/feed/ http://soundcloud.com/deploy360/
  • 13. Speaking Engagements (External Events) Consumer Electronics Show North American IPv6 Task Force Eurasian Network Operators’ Group (ENOG) Large Installation Systems Administration (LISA) Conference Interop Broadband World Forum IPv6 Webinars
  • 14. ION Conferences 3-4 events per year, co-located with a diverse set of events in varying locations Next Event: ION Belfast, 8-9 September 2014 Recent Events: • ION Djibouti – 2 June 2014 • ION Toronto – 11 November 2013 • ION Krakow – 30 September 2013 Past events in Singapore, Brazil, Slovenia, India, Argentina, and the US Future events information announced at http://www.internetsociety.org/deploy360/ion/
  • 15. Your Participation Visit and explore http://www.internetsociety.org/deploy360 Create Content – Help us develop materials based on your experiences – We will credit your work Define New Features – Tell us what you need to get started on your own deployment – We have the flexibility to make changes/additions Contact us: deploy360@isoc.org
  • 16. Next Steps Adding more content – Clearly defined content growth using published roadmaps for IPv6, DNSSEC, Securing BGP, and TLS for applications – Actively engaged with industry professionals to curate or create deployment content Adding features based on audience feedback (including yours!) Adding information in multiple languages Increasing blogging and social media efforts
  • 17. Best Current Operational Practices (BCOP)
  • 18. Best Current Operational Practices (BCOP) – THE CHALLENGE There is currently no quick and easy way for an operator to find and reference all of the best practices for immediate use in administering their local network There is too much clutter in the IT landscape for network operators to easily find reliable, vetted, user-friendly documentation There may be a need for a globally recognized document series that details the best practices for operationalizing Internet technologies
  • 19. BCOP Repositories – POTENTIAL SOLUTION We believe neutral and regionally organized document repositories that describe best current operational practices could help: – Speed deployment of technologies such as IPv6 and DNSSEC – Make the routing infrastructure more resilient – Simplify network deployments for less experienced operators These documents should be written by experienced operators and be globally accessible to everyone in an open and neutral location without fees We are committed to assisting in the creation and promotion of these repositories
  • 20. Websites Regional Efforts Around the World: http://www.internetsociety.org/deploy360/projects/bcop/ Identified BCOP Topics: http://www.internetsociety.org/deploy360/projects/bcop/topic s/
  • 22. Project Rationale In a perfect world: – Operators participate in the IETF standards process – New standards work perfectly once deployed – Deployment and operationalization concerns are addressed – Operators know when to participate, and do so in a timely manner In reality: – Network operators are not engaged enough in the IETF process – Many operators do not join IETF mailing lists or attend meetings – Operators do not know standards are even under development – Standards deemed ready by recent IETF attendees sometimes turn out to be problematic in operational networks
  • 23. ISOC’s Role The discussion about operator input (or lack thereof) into the IETF process is not new, but there was very little hard data to back up anecdotal evidence DO created and marketed an online survey in 2014 to understand the operators’ issues so that we can address the concerns and ultimately help make better standards We are working to facilitate communications between operators and the IETF to help ensure operational realities inform standards development
  • 24. Initial Survey Results (Part 1) Most survey participants were Operators/Engineers/Architects; more than 90% hold primarily technical roles Many have heard of the IETF and know what it does, but do not know how to participate A strong majority claim they are interested in IETF mailing lists, find the content relevant, believe it’s important to their jobs, but don’t have enough time to participate in mailing lists
  • 25. Initial Results (Part 2) ~50% do not participate in the IETF in any form; ~30% participate only on mailing lists +50% believe operator input is welcome; 64% say they do NOT rely on vendors to represent them 50% of respondents claim to have a managerial role 82% say that they do not have a travel budget for IETF meetings
  • 26. Next Steps Analyze and synthesize survey results and feedback Collect data into an IETF Internet-Draft, including a report on the challenges to greater operator engagement and a summary of potential solutions, including: – Things operators and operator groups can do to help provide more input – Things the IETF can do to help operators participate – Things ISOC can do to help facilitate greater operator engagement
  • 27. Thank You! Speaker’s Name Speaker’s Title Speaker’s Email

Editor's Notes

  • #3: The Internet Society: Encourages open development of standards, protocols, administration. Enables economic growth in developing countries through education and training Fosters participation and and develops new leaders in areas important to the evolution of the Internet. Provides reliable information about the Internet. Leads and facilitates discussion of issues that affect Internet evolution and developments. The Internet Society works globally, across the broad range of policy, technology, and development, which allows it to bring unique perspectives and insight about how to address some of the significant issues facing the Internet today.
  • #4: The Internet Society works globally, across the broad range of policy, technology, and development, which allows it to bring unique perspectives and insight about how to address some of the significant issues facing the Internet today.
  • #5: The Internet Society is the parent corporation of the IETF. However, the Internet Society itself grew out of the IETF, to support those functions that require a corporate form rather than simply the ad hoc approach of the IETF. In reality, the Internet Society was formed because the IETF Secretariat, which had been operated under NSF contract by staff at the Corporation for National Research Initiatives (CNRI) would not be supported beyond 1991 by NSF. The then Internet Activities Board sought to create a non-profit institution that could provide financial support for the IETF Secretariat among other things. CNRI served as the first host for the Internet Society's operation.
  • #6: 100+ organization members Tens of thousands of individual members 90+ chapters worldwide Regional Bureaus: Africa, Europe, Latin America & Caribbean, North America, South & South East Asia