The document provides dos and don'ts for web design. It recommends treating every page like the front door since only 25% of visitors enter through the home page. It also suggests giving users what they want by including obvious search fields, links, and next steps. The document stresses focusing on the user rather than the organization by providing information about mission, goals, objectives, work, and how donations are used. It concludes by advising to choose an experienced design firm rather than designing the site yourself.