This document outlines a presentation about using dynamic server provisioning with Ops Manager and Hyper-V. It discusses a case study of a customer that uses OpsManager to automatically provision new virtual machines on Hyper-V hosts when terminal servers fail, in order to maintain high availability. It also covers monitoring heterogeneous environments including applications running on Windows, Linux, Citrix, SAP, Oracle, and VMware, using management packs for non-Microsoft systems. The presentation demonstrates how monitoring can be service-oriented and group applications and resources logically.