E consumer – challenges and hurdles

This document contains contact information for various Altacit offices in India and introduces the topic of e-commerce consumers (e-consumers) and associated challenges. It provides definitions of e-commerce and e-consumers, describes the nature of e-commerce transactions and issues with validity of e-contracts. It outlines some key challenges faced by e-consumers like lack of consumer protection laws, infrastructure problems, and privacy/security issues. Finally it mentions some international and Indian legislations and organizations related to consumer protection and proposes solutions for consumers.