Enterprise Instant Messaging
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This document summarizes an enterprise instant messaging presentation. It discusses the importance of enterprise IM for increased productivity, regulatory considerations, mobility, and engaging younger workers. It also outlines the prerequisites for enterprise-scale IM, including high availability, performance testing, and planned improvements like geographic data partitioning. Calendar and federation capabilities are highlighted.
Enterprise Instant Messaging
- 1. 1 Enterprise Instant Messaging moderator: jerry stabile March 10, 2013 / Bentley Univesity / Boston MA
- 2. Presenter Team Intro Slide 2 Jerry Stabile Alex Mateescu Mike Picher
- 3. WHY - Enterprise Instant Messaging The importance of messaging in the enterprise 3 >EIM has been around for a long time – proprietary systems think IRC/Sametime >Consumer driven features flooding the enterprise >Increased productivity but….. >Regulation and corporate governance considerations >Mobility and accessability >The Millenium Generation!
- 4. Enterprise Scale and Resiliency Pre-requsites for Enterprise class IM 4 > XMPP de facto standard today > Seamless integration with SIP > Highly available, resilient > Extensible to up 1 million users > Easy to configure and manage > Support multiple deployment modes > Support for monitoring > Flexible federation capabilities > Seamless integration with other services
- 5. EIM in sipXecs/openUCTM Release 4.6 Significant increase in availability and performance 5 Today – > high availability out-of-the-box, using mongodb > integrated management through sipXecs/openuc console > phone call aware presence (through SQA plugin) > performance testing in process Under development/planned > scheduled meetings aware presence (through calendar plugin) > geographical partitioning through mongodb sharding for improved performance
- 6. Globally Scalable EIM Solution Distributed load-sharing system 6
- 7. Calendar Free/Busy integration Third party calendar connectors 7
- 8. Federation XMPP based federation 8 > Enterprise IM requires federation B2B, B2C, internally > openUC provides pure xmpp federation without requirement for protocol conversion > Third party federation through third parties such as NextPlane > Develop new connectors
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