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©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
©denphumi/ThinkStock
Instructor PowerPoint
1
Learning Objective
1
Ch. 12 / Slide 2
Recognize various types of
business presentations, and
discuss two important first
steps in preparing for any of
these presentations.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© helen cingisiz/Fotolia
Ch. 12 / Slide 3
Speaking Skills and Your Career
Speaking skills:
Can lead to career success
May increase opportunities for
promotion
Are useful at every career stage
Are the most desired soft skill
sought in job applicants
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© raven/Fotolia
Ch. 12 / Slide 4
Types of Business Presentations
Briefings: concise summary of
an issue, proposal, or problem
Reports: informational or persuasive
Podcasts: prerecorded audio or
video clip delivered online
Virtual Presentations: online meeting
presentations with remote colleagues
Webinars: Web-based presentation
for lectures, workshops, or seminars
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 5
Knowing Your Purpose
What do you
want to
accomplish?
What do
you want your
listeners to
remember
or do?
Anticipate
audience
reaction
How to
relate to
their needs
What
techniques
will work
How to
ensure
they’ll
remember
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© denis_pc /Fotolia
Ch. 12 / Slide 6
Knowing Your Audience
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© yuuen/Fotolia
Ch. 12 / Slide 7
Succeeding With
Four Audience Types
Friendly Neutral Uninterest
ed
Hostile
Learning Objective
2
Ch. 12 / Slide 8
Explain how to organize the
introduction, body, and
conclusion as well as how
to build audience rapport in
a presentation.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 9
Organization and Repetition
1
Tell them
what you are
going to tell
them.
2
Tell them.
3
Tell them
what you
have told
them.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 10
The Introduction
• Capture listeners’ attention
and get them involved.
• Identify yourself and build
your credibility.
• Preview your main points.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 11
How to Capture Attention
?
Question
!!!
Startling
fact
Three guys
board a
plane…
Joke
Once upon
a time…
Story
“I have a
dream…”
Quotation
Satisfaction
guaranteed
A promise
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© denis_pc/Fotolia
Ch. 12 / Slide 12
How to Build Credibility
Describe your position, knowledge,
or education experience.
Dress professionally.
Maintain eye contact.
Connect with your audience.
• Focus on a limited number of
main points.
• Develop each point with adequate
explanation and details.
• Use a clear organizational strategy,
for example, chronological order or
importance.
The Body
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 13
Structuring the Presentation
• Summarize the presentation’s
main themes.
• Leave audience with a specific,
noteworthy take-away.
• Include a statement or closing
thought that indicates you are
finished.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 14
The Conclusion
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© mostafa fawzy/Fotolia, © leremy/Fotolia
Ch. 12 / Slide 15
Building Audience Rapport
(analogy,
simile, metaphor,
personal anecdote,
personalized
statistics)
Effectiv
e
Imagery (attire, body
movement, eye
contact, facial
expressions)
Nonverb
al
Message
s
(previewing,
summarizing,
switching
directions)
Verbal
Signpos
ts
Learning Objective
3
Ch. 12 / Slide 16
Understand visual aids and
how to avoid ineffective
PowerPoint practices.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 17
Purposes of Good Visual Aids
• Emphasize and clarify main points.
• Improve comprehension and retention.
• Increase audience interest.
• Make speaker appear more professional,
better prepared, more persuasive.
• Jog the speaker’s memory.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© MelisendeVector.com/Fotolia
Ch. 12 / Slide 18
The Value of Visual Aids
“Tell me, I forget.
Show me, I remember.
Involve me, I understand.”
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© Andrey/Fotolia, © mostafa fawzy/Fotolia
Ch. 12 / Slide 19
Types of Visual Aids
Multimedia
slides
Handouts Zoom
presentations
Learning Objective
4
Ch. 12 / Slide 20
Create an impressive, error-free
multimedia presentation that
shows a firm grasp of basic
visual design principles.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 21
Preparing Engaging
Multimedia Presentations
• Self-contained file? Slide deck?
Analyzing the Situation and Purpose
• Live presentation?
• Self-running presentation at kiosk?
• Saved on server to watch
when convenient?
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© denis_pc/Fotolia
Ch. 12 / Slide 22
Adjust Slide Design to Audience
Meaning of
color
Power of
images
Impact of
special effects
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 23
“Before” –
Ineffective PowerPoint Slide
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 24
“After” –
Improved PowerPoint Slide
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 25
Seven Steps to a Powerful
Multimedia Presentation
1
Focus on the
text.
2
Select
background
and fonts.
3
Choose
images
that help
communicate
your
message.
4
Create
graphics.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 26
Seven Steps to a Powerful
Multimedia Presentation
5
Add special
effects.
6
Create
hyperlinks.
7
Move your
presentation
online.
Learning Objective
5
Ch. 12 / Slide 27
Specify delivery techniques
for use before, during, and
after a presentation.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© yuuen/Fotolia
Ch. 12 / Slide 28
Choose a Delivery Method
Memorization
Reading
From Notes
Extemporaneous
Method
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© photo copyrights here
Ch. 12 / Slide 29
Does Public Speaking
Scare You?
“According to most studies, people’s
number one fear is public speaking.
Number two fear is death. Death is
number two!!! Now, this means, to
the average person, if you have to go to
a funeral, you're better off in the casket
than doing the eulogy.”
— Jerry Seinfeld monologue, episode 61 of Seinfeld
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 30
Combat Stage Fright
• Breathe deeply.
• Convert your fear.
• Use positive self-talk.
• Know your topic and
come prepared.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 31
Combat Stage Fright
• Take a sip of water.
• Shift the spotlight to
your visuals.
• Feel proud when you finish.
• Ignore any stumbles.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 32
Before Your Presentation
• Prepare thoroughly.
• Rehearse repeatedly.
• Dress professionally.
• Time yourself.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 33
Before Your Presentation
• Request a lectern.
• Check the room.
• Practice stress reduction.
• Greet audience members.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 34
During Your Presentation
• Begin with a pause.
• Present your first line from memory.
• Don’t read from
your notes.
• Maintain eye contact.
• Control your voice
and avoid
meaningless fillers.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 35
During Your Presentation
• Show enthusiasm.
• Skip the apologies.
• Know when to pause
on important points.
• Slow down.
• Do not read from the
slides.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 36
During Your Presentation
• Move naturally.
• Use verbal aids effectively.
• Summarize your
main points, and
drive home your main idea.
• Avoid digressions.
Distribute
handouts.
Reinforce
your main
points.
Repeat
questions.
Encourage
questions.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 37
After Your Presentation
Do not
become
defensive.
End with a
summary and
appreciation.Avoid
Yes, but
answers.
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
© leremy/Fotolia
Ch. 12 / Slide 38
After Your Presentation
End
©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
©denphumi/ThinkStock
Ch. 14 / Slide 39

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Ebc10 e ch12-instructor ppt - final

  • 1. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. ©denphumi/ThinkStock Instructor PowerPoint 1
  • 2. Learning Objective 1 Ch. 12 / Slide 2 Recognize various types of business presentations, and discuss two important first steps in preparing for any of these presentations.
  • 3. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © helen cingisiz/Fotolia Ch. 12 / Slide 3 Speaking Skills and Your Career Speaking skills: Can lead to career success May increase opportunities for promotion Are useful at every career stage Are the most desired soft skill sought in job applicants
  • 4. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © raven/Fotolia Ch. 12 / Slide 4 Types of Business Presentations Briefings: concise summary of an issue, proposal, or problem Reports: informational or persuasive Podcasts: prerecorded audio or video clip delivered online Virtual Presentations: online meeting presentations with remote colleagues Webinars: Web-based presentation for lectures, workshops, or seminars
  • 5. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 5 Knowing Your Purpose What do you want to accomplish? What do you want your listeners to remember or do?
  • 6. Anticipate audience reaction How to relate to their needs What techniques will work How to ensure they’ll remember ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © denis_pc /Fotolia Ch. 12 / Slide 6 Knowing Your Audience
  • 7. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © yuuen/Fotolia Ch. 12 / Slide 7 Succeeding With Four Audience Types Friendly Neutral Uninterest ed Hostile
  • 8. Learning Objective 2 Ch. 12 / Slide 8 Explain how to organize the introduction, body, and conclusion as well as how to build audience rapport in a presentation.
  • 9. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 9 Organization and Repetition 1 Tell them what you are going to tell them. 2 Tell them. 3 Tell them what you have told them.
  • 10. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 10 The Introduction • Capture listeners’ attention and get them involved. • Identify yourself and build your credibility. • Preview your main points.
  • 11. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 11 How to Capture Attention ? Question !!! Startling fact Three guys board a plane… Joke Once upon a time… Story “I have a dream…” Quotation Satisfaction guaranteed A promise
  • 12. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © denis_pc/Fotolia Ch. 12 / Slide 12 How to Build Credibility Describe your position, knowledge, or education experience. Dress professionally. Maintain eye contact. Connect with your audience.
  • 13. • Focus on a limited number of main points. • Develop each point with adequate explanation and details. • Use a clear organizational strategy, for example, chronological order or importance. The Body ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 13 Structuring the Presentation
  • 14. • Summarize the presentation’s main themes. • Leave audience with a specific, noteworthy take-away. • Include a statement or closing thought that indicates you are finished. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 14 The Conclusion
  • 15. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © mostafa fawzy/Fotolia, © leremy/Fotolia Ch. 12 / Slide 15 Building Audience Rapport (analogy, simile, metaphor, personal anecdote, personalized statistics) Effectiv e Imagery (attire, body movement, eye contact, facial expressions) Nonverb al Message s (previewing, summarizing, switching directions) Verbal Signpos ts
  • 16. Learning Objective 3 Ch. 12 / Slide 16 Understand visual aids and how to avoid ineffective PowerPoint practices.
  • 17. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 17 Purposes of Good Visual Aids • Emphasize and clarify main points. • Improve comprehension and retention. • Increase audience interest. • Make speaker appear more professional, better prepared, more persuasive. • Jog the speaker’s memory.
  • 18. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © MelisendeVector.com/Fotolia Ch. 12 / Slide 18 The Value of Visual Aids “Tell me, I forget. Show me, I remember. Involve me, I understand.”
  • 19. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © Andrey/Fotolia, © mostafa fawzy/Fotolia Ch. 12 / Slide 19 Types of Visual Aids Multimedia slides Handouts Zoom presentations
  • 20. Learning Objective 4 Ch. 12 / Slide 20 Create an impressive, error-free multimedia presentation that shows a firm grasp of basic visual design principles.
  • 21. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 21 Preparing Engaging Multimedia Presentations • Self-contained file? Slide deck? Analyzing the Situation and Purpose • Live presentation? • Self-running presentation at kiosk? • Saved on server to watch when convenient?
  • 22. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © denis_pc/Fotolia Ch. 12 / Slide 22 Adjust Slide Design to Audience Meaning of color Power of images Impact of special effects
  • 23. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 23 “Before” – Ineffective PowerPoint Slide
  • 24. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 24 “After” – Improved PowerPoint Slide
  • 25. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 25 Seven Steps to a Powerful Multimedia Presentation 1 Focus on the text. 2 Select background and fonts. 3 Choose images that help communicate your message. 4 Create graphics.
  • 26. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Ch. 12 / Slide 26 Seven Steps to a Powerful Multimedia Presentation 5 Add special effects. 6 Create hyperlinks. 7 Move your presentation online.
  • 27. Learning Objective 5 Ch. 12 / Slide 27 Specify delivery techniques for use before, during, and after a presentation.
  • 28. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © yuuen/Fotolia Ch. 12 / Slide 28 Choose a Delivery Method Memorization Reading From Notes Extemporaneous Method
  • 29. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © photo copyrights here Ch. 12 / Slide 29 Does Public Speaking Scare You? “According to most studies, people’s number one fear is public speaking. Number two fear is death. Death is number two!!! Now, this means, to the average person, if you have to go to a funeral, you're better off in the casket than doing the eulogy.” — Jerry Seinfeld monologue, episode 61 of Seinfeld
  • 30. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 30 Combat Stage Fright • Breathe deeply. • Convert your fear. • Use positive self-talk. • Know your topic and come prepared.
  • 31. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 31 Combat Stage Fright • Take a sip of water. • Shift the spotlight to your visuals. • Feel proud when you finish. • Ignore any stumbles.
  • 32. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 32 Before Your Presentation • Prepare thoroughly. • Rehearse repeatedly. • Dress professionally. • Time yourself.
  • 33. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 33 Before Your Presentation • Request a lectern. • Check the room. • Practice stress reduction. • Greet audience members.
  • 34. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 34 During Your Presentation • Begin with a pause. • Present your first line from memory. • Don’t read from your notes. • Maintain eye contact. • Control your voice and avoid meaningless fillers.
  • 35. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 35 During Your Presentation • Show enthusiasm. • Skip the apologies. • Know when to pause on important points. • Slow down. • Do not read from the slides.
  • 36. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 36 During Your Presentation • Move naturally. • Use verbal aids effectively. • Summarize your main points, and drive home your main idea. • Avoid digressions.
  • 37. Distribute handouts. Reinforce your main points. Repeat questions. Encourage questions. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 37 After Your Presentation
  • 38. Do not become defensive. End with a summary and appreciation.Avoid Yes, but answers. ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © leremy/Fotolia Ch. 12 / Slide 38 After Your Presentation
  • 39. End ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. ©denphumi/ThinkStock Ch. 14 / Slide 39