eControl - Simplified management for Active Directory, Exchange, SAP, eDirectory, GroupWise and other systems
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Aldo Zanoni, CEO of Omni Technology Solutions, presents eControl, a simplified identity lifecycle management solution designed to enhance efficiency and meet compliance requirements through web-based user self-service and account provisioning. eControl addresses various corporate pain points such as mergers, acquisitions, and IT outsourcing by streamlining management processes and improving security for over half a million users. The latest eControl updates include enhanced management options and third-party integration capabilities, with the emphasis on quick deployment and a strong return on investment for IT departments.
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eControl - Simplified management for Active Directory, Exchange, SAP, eDirectory, GroupWise and other systems
- 1. Aldo Zanoni CEO, Managing Director Omni Technology Solutions [email_address] www.omni-ts.com +1.780.423.4200 eControl: Simplicity is the ultimate sophistication! Leonardo DaVinci
- 2. eControl – Simplified Identity Lifecycle Management Manage • Create • Self-Service • Audit Aldo Zanoni CEO and Managing Director Omni Technology Solutions 780.423.4200 Ext. 232 [email_address]
- 3. Customer Pain Mergers Acquisitions Consolidations Migrations Expansion IT Outsourcing IT Waste Compliance Security Audits Costly Training Lack of Control Complexity New Systems
- 4. Over ½ million seats – and growing!
- 5. The Simple Solution eControl delivers simplified management, provisioning, user self-service and audit – from a browser!
- 6. eControl – The Power of Simplicity - On-premise - In-cloud - Web 2.0 - SaaS
- 7. Competition and Market Competitors IBM Tivoli, Oracle Identity Management, CA Identity Management, MS Identity Integration Server, Novell IDM, Quest ActiveRoles Server and other companies deliver identity management solutions. These legacy solutions have high initial costs, long and complex deployments and promise to provide the holy grail solution. Business drivers Increased security, restricted access to information, cost-cutting, compliance, quick deployment, rapid ROI
- 8. eControl delivers on the top priorities of Chief Information Officers as noted in a recent CIO Insight survey: - Delivering quicker and better service to customers - Improving business processes - Contributing to the creation of new business strategies - Improving workforce productivity - Differentiating my company through the use of IT - Improving IT alignment with business objectives - Improving IT planning processes - Reducing IT costs - Improving the ROI on IT spending - Replace legacy systems - Doing more with less – with what we already have eControl Delivers on Top CIO Priorities
- 9. Why Companies Buy eControl eControl appeals to different and multiple levels of decision makers because of intersecting and complementary objectives: CIOs look to improve the efficiency of IT staff allocation and allow highly-trained, scarce resources to focus on delivering business value through IT integration initiatives. CFOs look to implement cost containment strategies. CSOs look to to satisfy legislative or internal user account management and data access security requirements . Business unit managers and service desk managers look to increase user productivity and time effective user management change.
- 10. Why Companies Buy eControl eControl delivers an immediate solution to provide web-based, “ZERO-Rights” user account access administration and provisioning. It allows the IT manager and the security administrator to determine who can carry out what user account management tasks against which accounts. eControl allows the CIO and IT department to focus on contributing to the company’s high-value business processes rather than having to be concerned with the administration of user access rights across multiple systems and related security issues.
- 11. Manage Tasks for Active Directory and Exchange Manage Account Password and Strong Password Enable / Disable User Accounts Manage Group Memberships Manage Exchange Mail Groups Release Locked Accounts Create User Identification Information Manage Account Expiration Date Exchange Delivery Options Exchange Delivery Restrictions Exchange Storage Limits Hide from Exchange address lists Microsoft Terminal Services Profile, Remote Control and Sessions And more …
- 12. Manage Tasks for eDirectory and GroupWise Manage Account Password and Strong Password Manage GroupWise Password & Strong Password Enable / Disable User Accounts Manage Group Memberships – Set Primary Group Manage Organizational Roles Set Password Restrictions Release Intruder Lockout Create User Identification Information Manage Login Information (Login Script and Profile) Manage Login Restrictions Manage GroupWise Distribution Lists Manage GroupWise Options (Visibility, Expiration Date) Manage GroupWise Signatures Manage ZENworks associations And more …
- 13. Account Create Module Tasks Provision accounts, groups, distribution lists, resources, … based on eControl Create wizards linked to eDirectory / Active Directory profiles (e.g., home directory, group memberships, email account and all other account information) Customizable user-required fields (e.g., first name, last name, middle initial, phone number, department, mobile number, etc.) Creates objects based on specified naming convention and requires name to be unique across all configured systems
- 14. User Self-Service Module Tasks Subscribe / Unsubscribe from email distribution lists and groups Select challenge-response phrases and provide answers to enable web-based, “forgot my password” management Update eDirectory fields, including extended schema values, that have been enabled by the Administrator (e.g., mobile number, pager, etc.)
- 15. What’s new in 3.4 Manage! Terminal Services Options New Exchange and GroupWise Options Delete, move options Recently managed M+Guardian and M+Archive
- 16. New 3.5 Manage Options! New Menu (horizontal) Added the “browse” option (primarily to enable bulk manage Bulk Manage
- 17. The Biggest Announcement for 3.5! Third-party Extensions: SAP PeopleSoft Virtually all SQL database applications Web-service-based integration All Riva-supported CRMs All supported Extensions and will ship with eControl as functional source code samples on how to integrate third-party applications
- 18. Delegated Management of CRM and Third-party Application Accounts
- 19. What else is new for 3.5! New Create Options: Ability to link Create Profiles (link individual Create Profiles to create a chain) Integrate fields from third-party extension directly into a Create Profile Create accounts in all third-party supported extensions
- 20. What else is new for 3.5! New Audit and Reporting Options: Tree view (select to search day, week, month, year) Backend scalability Information is now also stored in a SQL lite database Audit life-cycle report
- 21. What else is new for 3.5! New Administration Functionality Multiple changes to support all of the new features
- 23. eControl 3.5 Live Demonstration
- 24. Questions and Thank You! Aldo Zanoni CEO and Managing Director Omni Technology Solutions 780.423.4200 Ext. 232 [email_address]
- 25. eControl Manage – Mixed Networks
- 26. eControl Create – German Localization
- 27. eControl – User Self-Service
- 28. eControl Audit – Enhanced Compliance
- 29. eControl Administration – Manage Module
- 30. eControl Administration – Create Module
- 31. eControl Administration – Self-Service Module
- 32. eControl Administration – Audit Module
- 33. eControl – M+ Guardian Management
- 34. eControl – M+ Guardian Management
- 35. eControl – User Self-Service
- 36. The Future of eControl - Delegated Management of CRM Accounts
Editor's Notes
- #2: Hello, my name is Aldo Zanoni. I am the CEO and Managing Director of Omni Technology Solutions. Omni is hitting a number of milestones this month. We have just completed the fourth leg of a five-leg global trip that includes London, Berlin, Munich and Sunnyvale with the fifth leg of the trip being to Santiago, Chile, November 6. The trip is being held to promote and celebrate the launch of our new German and Chilean offices. This trip also celebrates the launch of Riva Advanced CRM Integration Server for Microsoft Exchange and the release of the multi-language version of eControl in German, Dutch, French, Spanish and Polish. And it's the future of our company and the two products eControl and Riva that I am here to talk to you about today.
- #4: These words cause pain in the IT world. These are some of the words that keep CIOs and senior IT staff up late at night. They represent the customer pain that eControl solves.
- #5: These are some of the companies that have deployed eControl to solve their pain. These are the customers who have made Omni a profitable and growing company. Over ½ million seats deployed in organisations like the US National Library of Congress and North Carolina State University. In companies like Publicis Group with 50,000 accounts and Luxottica Retail with 70,000 accounts in their network. There is no limit to the vertical markets that eControl serves. Companies absolutely LOVE eControl. Virtually every company that does a 15 or 30-day trial goes ahead with a purchase. As I mentioned, eControl is our number one revenue generator. It is our number one customer satisfaction and customer retention product. It's my understanding that only one of the companies that has bought eControl in the last three years has not renewed support. Companies that deploy eControl have an opportunity to leverage eControl to add significant value to their IT processes. Publicis Group, a global company with 50,000 accounts has been an eControl customer for five years. They recently used eControl to in-source their help desk service from HP. They were paying $80.00 per call and as a result of the in-sourcing of their help desk, they have experienced an immediate return on their eControl investment. We are hoping to do a white paper on the results of their in-sourcing project.
- #6: This is the eControl user interface. It's a browser. eControl replaces Microsoft Management Console, Microsoft Task Pads, Novell ConsoleOne, Novell iManager and other legacy account management applications with a Web 2.0 browser-based interface. eControl delivers simplified account management, provisioning, user self-service and audit – from this browser interface. It simplifies the way enterprise networks are managed.
- #7: Customers buy eControl because it delivers the Power of Simplicity – across multiple platforms – from a single browser – with all changes being written to an audit log to satisfy even the most demanding security compliance requirements. eControl delivers simplified management for Microsoft Active Directory and Exchange, Novell eDirectory and GroupWise with Domino and Notes coming in 2010. eControl can be deployed in-house, in-the-cloud, as part of an Identity Web 2.0 strategy and as a SaaS model. What makes eControl such a game-changing platform is that it allows administrators to delegate routine tasks to non-technical staff. Why do they want eControl? Because eControl allows them to free up over-burdened IT personnel to be able to focus on high-level strategic IT initiatives: migrations, upgrades, new deployments, virtualisation, compliance requirements and security - not day-to-day clerical tasks. eControl allows administrators to move from using multiple management applications that were designed by engineers for engineers to a simple browser. eControl moves companies away from long-term, complex identity management and provisioning projects to immediate wins.
- #8: Who is our competition? IBM Tivoli, Oracle Identity Management, CA Identity Management, Novell IDM, Microsoft Identity Integration Server, Quest Active Roles Management Server, Imamani Group Lifecycle Management and others. Most of our competitors sell complex, legacy-based, “holy grail” solutions that require heavy lifting. eControl can replace these applications or be a complementary front-end to our competitors' products. Our largest German customer, University of Wurzburg manages 20,000 accounts with eControl. They are an Active Directory, Exchange, eDirectory, GroupWise, SAP, PeopleSoft shop with a full Novell IDM deployment as their identity management and cross-system provisioning solution. Whey do they use eControl? eControl sits on top of their existing systems and allows for delegated management that is then processed by Novell IDM to the multiple systems. eControl doesn't try to be everything to everybody. It focuses on what it does best. And it does this better than any other product in the industry. eContol's sweet spot is in any environment that has multiple, cross-platform identity and email systems that exist because of acquisitions, mergers, consolidations or growth. The eControl target market is large and growing. Yes, there will always be a place for the large scale, monolithic, holy-grail solutions. But there is a growing need for eControl's quick, agile and focused implementation. Our competition speaks in terms on months and years for their project implementations. Omni speaks in terms of hours – not even days!
- #9: Why else do companies buy eControl? Because eControl delivers on the Top CIO priorities.
- #10: But not only does eControl deliver on the top CIO priorities, it appeals to different and multiple levels within an organization.
- #19: What is the future of eControl? Providing the same simplified, delegated management, provisioning and user self-service of all of the CRMs and Line-of-Business applications that Riva supports. To the best of our knowledge, there is no other company that provides this service as an out-of-the-box solution. Which leads me to the topic of the next section: Riva Integration Server for Microsoft Exchange.
- #23: What is the future of eControl? Providing the same simplified, delegated management, provisioning and user self-service of all of the CRMs and Line-of-Business applications that Riva supports. To the best of our knowledge, there is no other company that provides this service as an out-of-the-box solution. Which leads me to the topic of the next section: Riva Integration Server for Microsoft Exchange.
- #24: 09/18/09
- #37: What is the future of eControl? Providing the same simplified, delegated management, provisioning and user self-service of all of the CRMs and Line-of-Business applications that Riva supports. To the best of our knowledge, there is no other company that provides this service as an out-of-the-box solution. Which leads me to the topic of the next section: Riva Integration Server for Microsoft Exchange.