SlideShare a Scribd company logo
Effective Facilitation in
     Synchronous
    Environments
      (Session 1 of 2)




                            Michael Coghlan
                            NewLearning
                            21/3/13
Welcome to Today’s Session
While you are waiting please type your name beside a
           chair by using the text tool „A‟.
Effective Facilitation in Synchronous Environments pt 1
SHOW US WHERE YOU ARE...
PERSONALISE THE
  EXPERIENCE
META:
Establish „Modus Operandi‟
(Ground Rules) for the session

•   Questions/Comments: any time?
    Throughout session? At the end? In
    text chat? Via voice? Using
    the hands-up tool?
•   How will you handle the
    text chat? Will you use a co-
    moderator?
TO CAM OR NOT TO CAM?
USE OF WEBCAMS

•   Use your webcam (or at least show a
    picture) briefly at the start of the session as
    part of the introduction
•   Have students do the same if they have
    them , if they want to, and if bandwidth
    allows
•   I recommend you then turn off webcams to
    conserve bandwidth, but it is a personal
    choice.
MULTIPLE VENUE
                   CLASSROOM/
  PRESENTATIONS     F2F VENUE
  (MVPs)




remote
students             guest      public
                     lecturer   space
Quiz – Multiple Choice
Are you:

A) In your office?
B) In a computer suite?
C) At home?
D) Other?
MVPs: Implications
    Participants can be in a variety of
    locations:
•   F2f classroom, lecture theatre
•   PC suite
•   Office (at work)
•   Home office/study
•   Other (café, beach)
WHAT ARE THE CHARACTERISTICS
    OF A GOOD TEACHER?
TEXT CHAT
 ACTIVITY
HOW TO IMPROVE THE HKUST
STUDENT EXPERIENCE...
MANAGING THE BACK CHANNEL
Impact for Participants
Advantages        Disadvantages
Impact for Participants
Advantages                                   Disadvantages
• Audience is more engaged                   • May miss some points while writing
• You don‟t have to wait till the end of a   commentary, responding to other
presentation to ask questions or             backchannellers
comment                                      • Is mentally very taxing
• Can communicate with other people          • May start to stray off-topic (what‟s for
in the room about issues raised in the       lunch? How are the kids? Etc)
presentation                                 • Opportunity to make negative
• Provides you with an archive of the        remarks about the speaker
presentation (note taking)
Impact for Speaker/Presenter
Advantages       Disadvantages
Impact for Speaker/Presenter
Advantages                                   Disadvantages
• Can get real time feedback from audience   • May appear as if many are not paying
• Can ensure that you are meeting            attention
audience needs/answering urgent              • Your audience has access to a „critical
questions                                    channel‟
• Promotes greater level of engagement       • Your thoughts may be communicated to
• a listener may elaborate on something      an audience for whom they were not
you‟re saying (eg add more information       intended
about a theory, post a URL, suggested a      • Can be overwhelming to keep track of
related blog, etc)                           (may require working in tandem with a
• May get positive feedback from audience    moderator)
as it happens
• Models a new way of teaching/presenting
that is less teacher-centric and more
network-centric
QUICK POLL –
ENCOURAGE
STUDENTS TO USE
TEXT CHAT?
YES OR NO?
PURPOSE?


•   a presentation tool?




•   a collaboration/
    interaction tool?
HOW MIGHT YOU USE WEB
CONFERENCING
/VIRTUAL CLASSROOMS?
What kinds of synchronous activities can
you use in virtual classrooms?

TEACHING               OTHER
• „straight lecture‟   • Office hours
• Guest lecturers      • Peer support
• Oral presentations   • Social: student -
• Group work             student
• One on one (eg
  pronunciation)
PROFESSIONAL DEVELOPMENT

•   Attend online
    conferences, seminars, workshops
•   Meetings (much more cost effective
    than teleconferencing)
SWOT ANALYSIS
ADVANTAGES/
DISADVANTAGES?
SHORT MOVIE QUIZ
DESIGNING FOR
  INTERACTION

examples of this in
   this session?
RESOURCE




See the wiki at http://synchfacilitation.wikispaces.com/
Effective Facilitation in Synchronous Environments pt 1
Next Session (March 28th)

•   Synch v asynch: resolving the tension
•   The synchronous compact
•   More on Designing for interactivity
Contact Details

   MICHAEL COGHLAN
 http://michaelcoghlan.net
e: michaelc@chariot.net.au
Sample Activity




                  activity courtesy of LearningTimes
SYNCHRONOUS   ASYNCHRONOUS
COMMUNICATION AXIS


          Reflective;     Structured;
          monologue       expository
Asynch




                         Minimalist; rapid
          Spontaneous;
                            (evolving)
          dialogue
Synch



            Oral         Written
COMMUNICATION AXIS




Most classroom communications take place here

New – have been enabled by technology (only happen online)
Tension: Synch v Asynch
   Terry Anderson, Toward a Theory of Online
   Learning:

“….the major motivation for enrollment in distance education is
   not physical access, but rather, temporal freedom to move
   through a course of studies at a pace of the student’s
   choice.” Participation in (synchronous events) “almost
   inevitably places constraints on this independence.”
 “ The demands of a learning-centered context might at times
   force us to modify prescriptive participation in (synchronous
   events), even though we might have evidence that such
   participation will further advance knowledge creation and
   attention.”
RESOLVING THE TENSION BETWEEN ASYNCHRONOUS AND
                SYNCHRONOUS APPROACHES




•    don‟t make synch sessions compulsory; use synch for
     those who want it
•    use tools that can record or archive the sessions for
     later retrieval
•    Use in conjunction with asynchronous activity
•    don‟t use synchronous for whole class instruction
•    FLIPPED CLASSROOM

More Related Content

PPTX
The Value of Synchronous Communication in Online Learning Environments
PPT
Synch AND Swim
PPTX
Synch and Swim: Blending Synchronous and Asynchronous Learning Environments
PPTX
IETC : Are your Students REALLY Collaborating?
PPT
Convenience and Community? EdMedia11 presentation
PPT
Exploring Online Resources for Professional Development for ABE Practitioners
PPTX
Synch and swim nsw det_final
PPT
Online interactive session using google docs® at post graduate tertiary educa...
The Value of Synchronous Communication in Online Learning Environments
Synch AND Swim
Synch and Swim: Blending Synchronous and Asynchronous Learning Environments
IETC : Are your Students REALLY Collaborating?
Convenience and Community? EdMedia11 presentation
Exploring Online Resources for Professional Development for ABE Practitioners
Synch and swim nsw det_final
Online interactive session using google docs® at post graduate tertiary educa...

What's hot (20)

PPT
Voice Thread For Education
PPTX
Thompson kelvin elearn 2010
PPT
Jacki Leak 1st Iteration 2007 Redesign
PPTX
Social Media in the Classroom
PPTX
Tools for Engaging Online Learners
PPT
Blendedlearning
PPTX
The Relationship Between Content and Innovation
PDF
VoiceThread for Interactive Projects
PPTX
Podcast workshop
PPTX
Dr. Born Team 2 Slidecast
PPTX
Tools for Engaging Online Learners
PDF
Online workshop online learning master mw tilburg university
PPTX
Module 9 using slideshare in an educational setting
PPT
Mapping a Course in New Literacy Skills
PPTX
Flipped Learning
PPTX
ODHE Session May 2013
PDF
Making mobile work
PPTX
TESL Ontario 2014 ESL Apps - A Palalas
PPT
How many online spaces do students need?
PPTX
No Expensive Software? No Problem. Creating Interactive Lessons Using Free On...
Voice Thread For Education
Thompson kelvin elearn 2010
Jacki Leak 1st Iteration 2007 Redesign
Social Media in the Classroom
Tools for Engaging Online Learners
Blendedlearning
The Relationship Between Content and Innovation
VoiceThread for Interactive Projects
Podcast workshop
Dr. Born Team 2 Slidecast
Tools for Engaging Online Learners
Online workshop online learning master mw tilburg university
Module 9 using slideshare in an educational setting
Mapping a Course in New Literacy Skills
Flipped Learning
ODHE Session May 2013
Making mobile work
TESL Ontario 2014 ESL Apps - A Palalas
How many online spaces do students need?
No Expensive Software? No Problem. Creating Interactive Lessons Using Free On...
Ad

Similar to Effective Facilitation in Synchronous Environments pt 1 (20)

PPTX
Effective Facilitation in Synchronous Environments pt 2
PPTX
Teaching Online
PPTX
501 Online facilitation Week 2
PPTX
Working On-line Tutor Skills
PPTX
Synch AND Swim - Blending Synch and Asynch Learning Environments
PPT
Interactivity in Virtual Classrooms (ivocalize)
PPTX
Active learning strategies in the era of distance
PPTX
Basics of synchronous learning
PPT
Stritch Intro2 Elluminate2
PPT
Stritch Intro2 Elluminate2
PPT
Coil2012 torcivia calixv4
PPTX
Leveraging the Power of VoiceThread
PDF
Crafting Interactive Webinars
PPTX
Feedback 2.0: Using Tech to improve feedback
PPTX
Tigers Bb collaborate presentation
PPTX
IGNIS 2017 - Marcia Pedersen and Anita Peng 052317
PPTX
Facilitating in and with the Fully Online Learning Community (FOLC) Model
PPTX
FINAL-Engaging-Your-Learner-January-2023.pptx
PDF
Using Brightspaceto Create a Virtual Message Center for an Entire Academic Pr...
PPTX
Flipped instruction pd 10 9-14 short v2
Effective Facilitation in Synchronous Environments pt 2
Teaching Online
501 Online facilitation Week 2
Working On-line Tutor Skills
Synch AND Swim - Blending Synch and Asynch Learning Environments
Interactivity in Virtual Classrooms (ivocalize)
Active learning strategies in the era of distance
Basics of synchronous learning
Stritch Intro2 Elluminate2
Stritch Intro2 Elluminate2
Coil2012 torcivia calixv4
Leveraging the Power of VoiceThread
Crafting Interactive Webinars
Feedback 2.0: Using Tech to improve feedback
Tigers Bb collaborate presentation
IGNIS 2017 - Marcia Pedersen and Anita Peng 052317
Facilitating in and with the Fully Online Learning Community (FOLC) Model
FINAL-Engaging-Your-Learner-January-2023.pptx
Using Brightspaceto Create a Virtual Message Center for an Entire Academic Pr...
Flipped instruction pd 10 9-14 short v2
Ad

More from Michael Coghlan (20)

PPTX
Emoderator competencies
PPTX
Technology: what are we losing? Does it matter?
PPT
Using Online Forums in Educational Settings
PPTX
21c learning amd emerging edtech trends
PPTX
Conflict Resolution
PPTX
Digital delivery for low level literacy students
PPTX
Learning at the Speed of Mobile
PPTX
The Assessment Obsession - Whatever Happened to Teaching?
PPTX
An Introduction to Flipped Learning
PPTX
Innovation in the Australian VET sector - is it possible?
PPTX
Blending Synchronous and Asynchronous Learning Environments
PPTX
Where is the internet taking us?
PPTX
A Discussion on Social Media
PPTX
The Slow March to e-Assessment in the Australian VET Sector
PPTX
TAFE SA and Global Trends in Education
PPTX
ICT and TAFESA
PPTX
Which eLearning Model is Right For You?
PPTX
Designing Learning in the Digital Age - A Discussion
PPTX
Peeragogy and networked learning
PPTX
Can Education Afford to Ignore Global Trends
Emoderator competencies
Technology: what are we losing? Does it matter?
Using Online Forums in Educational Settings
21c learning amd emerging edtech trends
Conflict Resolution
Digital delivery for low level literacy students
Learning at the Speed of Mobile
The Assessment Obsession - Whatever Happened to Teaching?
An Introduction to Flipped Learning
Innovation in the Australian VET sector - is it possible?
Blending Synchronous and Asynchronous Learning Environments
Where is the internet taking us?
A Discussion on Social Media
The Slow March to e-Assessment in the Australian VET Sector
TAFE SA and Global Trends in Education
ICT and TAFESA
Which eLearning Model is Right For You?
Designing Learning in the Digital Age - A Discussion
Peeragogy and networked learning
Can Education Afford to Ignore Global Trends

Effective Facilitation in Synchronous Environments pt 1

  • 1. Effective Facilitation in Synchronous Environments (Session 1 of 2) Michael Coghlan NewLearning 21/3/13
  • 2. Welcome to Today’s Session While you are waiting please type your name beside a chair by using the text tool „A‟.
  • 4. SHOW US WHERE YOU ARE...
  • 5. PERSONALISE THE EXPERIENCE
  • 7. Establish „Modus Operandi‟ (Ground Rules) for the session • Questions/Comments: any time? Throughout session? At the end? In text chat? Via voice? Using the hands-up tool? • How will you handle the text chat? Will you use a co- moderator?
  • 8. TO CAM OR NOT TO CAM?
  • 9. USE OF WEBCAMS • Use your webcam (or at least show a picture) briefly at the start of the session as part of the introduction • Have students do the same if they have them , if they want to, and if bandwidth allows • I recommend you then turn off webcams to conserve bandwidth, but it is a personal choice.
  • 10. MULTIPLE VENUE CLASSROOM/ PRESENTATIONS F2F VENUE (MVPs) remote students guest public lecturer space
  • 11. Quiz – Multiple Choice Are you: A) In your office? B) In a computer suite? C) At home? D) Other?
  • 12. MVPs: Implications Participants can be in a variety of locations: • F2f classroom, lecture theatre • PC suite • Office (at work) • Home office/study • Other (café, beach)
  • 13. WHAT ARE THE CHARACTERISTICS OF A GOOD TEACHER?
  • 15. HOW TO IMPROVE THE HKUST STUDENT EXPERIENCE...
  • 16. MANAGING THE BACK CHANNEL
  • 18. Impact for Participants Advantages Disadvantages • Audience is more engaged • May miss some points while writing • You don‟t have to wait till the end of a commentary, responding to other presentation to ask questions or backchannellers comment • Is mentally very taxing • Can communicate with other people • May start to stray off-topic (what‟s for in the room about issues raised in the lunch? How are the kids? Etc) presentation • Opportunity to make negative • Provides you with an archive of the remarks about the speaker presentation (note taking)
  • 20. Impact for Speaker/Presenter Advantages Disadvantages • Can get real time feedback from audience • May appear as if many are not paying • Can ensure that you are meeting attention audience needs/answering urgent • Your audience has access to a „critical questions channel‟ • Promotes greater level of engagement • Your thoughts may be communicated to • a listener may elaborate on something an audience for whom they were not you‟re saying (eg add more information intended about a theory, post a URL, suggested a • Can be overwhelming to keep track of related blog, etc) (may require working in tandem with a • May get positive feedback from audience moderator) as it happens • Models a new way of teaching/presenting that is less teacher-centric and more network-centric
  • 21. QUICK POLL – ENCOURAGE STUDENTS TO USE TEXT CHAT? YES OR NO?
  • 22. PURPOSE? • a presentation tool? • a collaboration/ interaction tool?
  • 23. HOW MIGHT YOU USE WEB CONFERENCING /VIRTUAL CLASSROOMS?
  • 24. What kinds of synchronous activities can you use in virtual classrooms? TEACHING OTHER • „straight lecture‟ • Office hours • Guest lecturers • Peer support • Oral presentations • Social: student - • Group work student • One on one (eg pronunciation)
  • 25. PROFESSIONAL DEVELOPMENT • Attend online conferences, seminars, workshops • Meetings (much more cost effective than teleconferencing)
  • 29. DESIGNING FOR INTERACTION examples of this in this session?
  • 30. RESOURCE See the wiki at http://synchfacilitation.wikispaces.com/
  • 32. Next Session (March 28th) • Synch v asynch: resolving the tension • The synchronous compact • More on Designing for interactivity
  • 33. Contact Details MICHAEL COGHLAN http://michaelcoghlan.net e: michaelc@chariot.net.au
  • 34. Sample Activity activity courtesy of LearningTimes
  • 35. SYNCHRONOUS ASYNCHRONOUS
  • 36. COMMUNICATION AXIS Reflective; Structured; monologue expository Asynch Minimalist; rapid Spontaneous; (evolving) dialogue Synch Oral Written
  • 37. COMMUNICATION AXIS Most classroom communications take place here New – have been enabled by technology (only happen online)
  • 38. Tension: Synch v Asynch Terry Anderson, Toward a Theory of Online Learning: “….the major motivation for enrollment in distance education is not physical access, but rather, temporal freedom to move through a course of studies at a pace of the student’s choice.” Participation in (synchronous events) “almost inevitably places constraints on this independence.” “ The demands of a learning-centered context might at times force us to modify prescriptive participation in (synchronous events), even though we might have evidence that such participation will further advance knowledge creation and attention.”
  • 39. RESOLVING THE TENSION BETWEEN ASYNCHRONOUS AND SYNCHRONOUS APPROACHES • don‟t make synch sessions compulsory; use synch for those who want it • use tools that can record or archive the sessions for later retrieval • Use in conjunction with asynchronous activity • don‟t use synchronous for whole class instruction • FLIPPED CLASSROOM