Effective Shift Handover
Download as PPTX, PDF2 likes4,803 views
This document discusses two studies on improving shift handovers between operators. The first study evaluated a structured integrated checklist logbook versus a less structured logbook for handovers between operators at an oil refinery. It found the integrated checklist logbook improved the quality of logbook documentation, second shift operator recall of information, and handover times. The second study tested implementing a standardized handover tool and process for nurses and found it increased nurses' confidence and preparedness, decreased anxiety, and reduced time spent searching medical records, with potential for increased patient safety.
![Effective Shift
Handover
Thomas Plocher1,
Shanqing Yin2,
Jason Laberge1,
Brian Thompson3, and
Jason Telner1
[1] Honeywell International,
Automation and Control Solution,
[2] Nanyang Technological University,
School of Mechanical and
Aerospace Engineering
[3] ENGEN Petroleum Ltd, Refinery
Division
2](https://image.slidesharecdn.com/effectiveshifthandover-141211024720-conversion-gate02/85/Effective-Shift-Handover-2-320.jpg)
Effective Shift Handover
- 1. Part IV: Cognition and Automation Effective Shift Handover Name: Rahma Utari NPM :1306422736 1
- 2. Effective Shift Handover Thomas Plocher1, Shanqing Yin2, Jason Laberge1, Brian Thompson3, and Jason Telner1 [1] Honeywell International, Automation and Control Solution, [2] Nanyang Technological University, School of Mechanical and Aerospace Engineering [3] ENGEN Petroleum Ltd, Refinery Division 2
- 3. 3
- 4. 4
- 7. Respondents Operations personnel from the ENGEN Refinery 10 pairs Age range: 27 - 62 years Experience in DCS: 1 - 25 years Experience in operations: 6 – 35 years Tools Advanced Distillation Unit Operations Standard Model 7
- 8. 8
- 9. 1st Shift Operator 2nd Shift Operator • Conducting a failure response and unit shutdown • Interacting with field operators, supervisor, and other plant workers • Preparing and presenting a shift handover • Understanding the situation at handover • Using that information to conduct a unit startup at the appropiate time 9
- 10. Performance Measures: Logbook quality Second shift operator recall of situational informations 10
- 11. Key events and information documented Integrated Checklist Logbook Understanding of the situation Operator recall and response Handover times 11
- 12. 12
- 13. 13
- 14. Effective Communications at Change of Shifts Standardize the Process to Increase Report Efficiency and Patient Safety Authors: Justin Capek, BA, RN; Jane Pascarella, RN; and Danielle Wymard-Tomlinson, DNP, RN 14 Nursing 2013 Critical Care | Volume 8, Number 5
- 15. Background 15 Ineffective shift report and handoff communication: Length of report Lack of policy and direction in reporting No adequate nurse education in regards to effective handoff Lack of standardized format/tool
- 16. 16
- 17. 14 Days Implementation Trial 20 nurses 0-10 scale Likert Future research 17 Confidence in giving report ↑ Preparedness postreport ↑ Nurse anxiety level ↓ Medical record sarching ↓ Patient safety ?
- 18. 18