![SUZANNE SEARS HEAD, GOVERNMENT DOCUMENTS DEPARTMENT PHONE: 940-565-2868 EMAIL: [email_address] University of North Texas Willis Library Government Documents Department 1155 Union Circle #305190 Denton, Texas 76203-5017 phone: 940-565-2870 fax: 940-565-2599 website: http://www.library.unt.edu/govinfo](https://image.slidesharecdn.com/egovernment-dec-2008-1228766258080999-9/85/E-Government-Services-Your-Library-46-320.jpg)
E-Government Services @ Your Library
- 1. Suzanne Sears December 5, 2008 E-Government
- 2. What is E-Government? Transaction between the general public and a government agency performed online Forms Online submission Chat
- 3. FEMA Federal Emergency Management Agency http://www.fema.gov/ Apply for assistance online or by phone Find floodplain information
- 8. IRS Internal Revenue Service http://www.irs.gov/ Forms Can fill out some of them online Business forms can be ordered online Online filing List of recognized non-profits Check status online
- 12. FAFSA Free Application for Federal Student Aid http://www.fafsa.ed.gov/ Online filing PIN numbers Online results Check status online Amend forms Lookup school codes
- 14. USCIS U.S. Citizenship and Immigration Services http://www.uscis.gov/portal/site/uscis File online Check case status Schedule appointments Update address Naturalization self test E-verify for employers
- 18. VA Department of Veterans Affairs http://www.va.gov/ Forms Online filing for some Benefit information Gravesite locator
- 20. SSA Social Security Administration http://www.ssa.gov/ Online services section http://www.ssa.gov/onlineservices/ Forms Online Filing Check benefits Change address
- 22. Medicare http://www.medicare.gov/ Prescription drug plan finder Long term care planning tool Replacement cards Compare hospitals, nursing homes, home health agencies
- 24. USPS U.S. Postal Service http://www.usps.com/ Check zip codes Purchase stamps Calculate postage
- 26. Passports U.S. Department of State http://travel.state.gov/passport/passport_1738.html Renewals Check status Forms
- 28. SSS Selective Service System http://www.sss.gov/ Register online Check a registration
- 30. Portals Federal Government http://www.usa.gov/ Government Benefits http://www.govbenefits.gov Small Business http://www.business.gov/ Government Forms http://forms.gov Government Regulations http://www.regulations.gov
- 34. Benefits.gov
- 35. Business.gov
- 36. Forms.gov
- 37. Regulations.gov
- 41. Statistics 89% of state and federal websites have services that are fully executable online, compared with 86% in 2007 3% of government websites are accessible through personal digital assistants (PDAs), pagers or mobile phones, up from 1% last year 73% of government websites have some form of privacy policy available online (the same as last year), and 58% have a visible security policy (up from 52% last year) 40% of government websites offer some type of foreign language translation, up from 22% last year 64% of government websites are written at the 12 th -grade reading level or higher, which is much higher than that of the average American Source: State and Federal Electronic Government in the United States, 2008, by Darrell M. West
- 42. 7% of government websites have user fees 25% of federal websites and 19% of state websites are accessible to the disabled The top-ranking federal websites are: National portal USA.gov Department of Agriculture General Services Administration Postal Service Internal Revenue Service Department of Education Small Business Administration Library of Congress Department of Treasury Federal Reserve Board Source: State and Federal Electronic Government in the United States, 2008, by Darrell M. West
- 43. What are the implications for libraries?
- 44. What role do libraries play in E-Government?
- 46. SUZANNE SEARS HEAD, GOVERNMENT DOCUMENTS DEPARTMENT PHONE: 940-565-2868 EMAIL: [email_address] University of North Texas Willis Library Government Documents Department 1155 Union Circle #305190 Denton, Texas 76203-5017 phone: 940-565-2870 fax: 940-565-2599 website: http://www.library.unt.edu/govinfo