![Questions? Richard Close CEO The Chrysalis Campaign, Inc. 474 Bicycle Path Port Jefferson, NY 11776 c 631.902.5882 <New Email Add Here> Kenneth W. Dion, RN, MSN, MBA, PhDc President & CEO Decision Critical, Inc. 4205 Avenue A Austin, Texas 78751 800.794.1770 [email_address] All contents of today’s presentation are © The Chrysalis Campaign, Inc. 2007. Any reproduction is any format requires written approval from Richard Close.](https://image.slidesharecdn.com/rclosebpinnurseeducationv10kdplants-12835332702744-phpapp01/85/eLearning-Best-Practices-30-320.jpg)
eLearning Best Practices
- 1. Best Practices for Nurse Educators Building Great eLearning Programs Decision Critical Webinar Series Presents: Tech Support: 1-800-794-1770, ext. 1 Attendee #: (605) 772-3434 Access Code: 138-213-122 Guest Presenter: Richard C. Close CEO The Chrysalis Campaign, Inc.
- 2. Best Practices for Nurse Educators: Building Great eLearning Programs Guest presenter: Richard Close, President, The Chrysalis Campaign, Inc. Panelist: Kenneth W. Dion, RN, MSN, MBA, PhDc, President & CEO, Decision Critical, Inc. Today’s Webinar Tech Support: 1-800-794-1770, ext. 1 Attendee #: (605) 772-3434 Access Code: 138-213-122
- 3. Over 19 years in strategic planning, eLearning product development, training and marketing Consultant to training divisions at Microsoft, IBM, Oracle, Sun and others Consultant to numerous eLearning companies Industry analyst/speaker and author The Chrysalis Campaign supports medical and educational work with African and U.S. urban poor Richard Close, President The Chrysalis Campaign, Inc. About Richard Tech Support: 1-800-794-1770, ext. 1 Attendee #: (605) 772-3434 Access Code: 138-213-122
- 4. ROI Campaigns Types of Content Fast Development Open Content Industry Standard Integrated System Reporting Vendor Control Building Great Nurse Education Programs Tech Support: 1-800-794-1770, ext. 1
- 5. How can we have evidence-based practices without evidence readily available? Question Tech Support: 1-800-794-1770, ext. 1 Attendee #: (605) 772-3434 Access Code: 138-213-122
- 6. How many courses do you have on line? 0 to 12 13 to 24 25 to 50 50+ Polling Tech Support: 1-800-794-1770, ext. 1 Attendee #: (605) 772-3434 Access Code: 138-213-122
- 7. Why is Online Nurse Education so far behind? Question Tech Support: 1-800-794-1770, ext. 1 Attendee #: (605) 772-3434 Access Code: 138-213-122
- 8. Nurses learns in non-traditional formats New clinical issues New clinical technologies Different departmental processes Different organizational values Certification programs Changing legal compliance ACME Nursing Degree REALITY After the Degree
- 9. “ Hey Eddie” “ How does Janice do it?” Look it up Call someone else Continuing Ed Lecture Online Magazines Patient Educated guess CNN Bodies of Knowledge “Certifications” Workforce Management Knowledge Management How Do We Really Learn? or Search Learning “Chunks”
- 10. Traditional LMS = Take a Class Academics Early LMS Business Model Selling Courses Numbers of Students Ignore Search Learning Supporting Documents Ken After dollar remarks. So how does this work in a clinical setting, when people don’t have time? Based on Traditional Course Model Assessment PowerPoint Test $$$
- 11. How We Really Learn Traditional Instruction Lecture Online Assessment Testing Hospital Orientation Government Compliance Bodies of Knowledge “Certifications” Workforce Management or Search Learning “Chunks” Knowledge Management Hospital Policy and procedures Clinical Processes Technology Documentation Clinical Documentation Patient Documentation Patient training
- 12. Extreme Pressure to Learn Core Job Certifications Core Job Competencies Government Compliance Orientation Cultural Competent Organizational Changes Technology & Product Changes Procedural Changes Departmental Changes
- 13. The Solution The Right Information to the Right Person at the Right Time Core Job Certifications Core Job Competencies Government Compliance Orientation Cultural Competent Organizational Changes Technology & Product Changes Procedural Changes Departmental Changes
- 14. How do you do it? Enough Theory . . .
- 15. Healthcare eLearning must become. . . Easier to build a course No charge for more courses Open licenses agreement Easier to use More healthcare relevant Why Do Hospitals Only Offer 30 Courses? That’s why 50% are looking to change vendors
- 16. How to find training’s “Return On Investment” Be issue specific Relationship with department leaders Flexible training methods Set measurable objectives Track and report on measurable results Best Practices in ROI
- 17. Types of ROI Hard Returns Shrinkage Errors Turnover Soft Returns Quality savings Case growth Risk Avoidance Compliance fines Accident avoidance Best Practices . . . In ROI Cost of Issue - Cost of Training Return on Investment
- 18. Who Was Your Greatest Teacher and Why?
- 19. Events >> Announce Departmental Policy >> Present Clinical Technology >> Present and Test Clinic Procedural >> Present and Test Compliance Culture >> Adult Learning Personal Values >> Adult Learning Best Practices in Content Type Values Processes Facts
- 20. Open Licensing No vendor restrictions No vendor penalties No cost per course (custom courses) No vendor interface Easy to install, remove and manage Practices for Content Developers Open Standard (Off the Shelf) SCORM & AICC Uses Independent Content Development Tools (The requirement) Always test before you buy! Open Development Very easy to use (Dept level) Flexible for deferent course types Any SCORM development tool Best Practices in Open Content
- 21. Do you track nurse job/task competencies in your LMS? Yes Yes, but we should be doing a better job No Not sure Polling
- 22. Employee Motivation Job Tracks Certification Tracks Proof of Competency Awards Management Reporting Workforce Management Succession Planning Employee Evaluation Performance improvement Quality Improvement Gov. / Association Best Practices in Human Resources
- 23. When Great Organizations are Great Teachers Best Practices in HR Motivation Recognize staff’s value Validate achievements Provide new opportunities Evaluate results
- 24. Rule of thumb: “80% of costs of systems are operational.” What your IT typically demands Reliability Easy to use Exit strategy = SCORM Industry standards Users will be happy Ease of integration Best Practices: What Does IT Mean?
- 25. Human Resources Career Tracking Job Competence Performance Review Portfolios Nursing Quality Improvement Scheduling Career Development Certifications Information Technology Tracking Knowledge Management Point of Service Collaboration Finance & Compliance Turnover Gov. Compliance Quality Productivity Integration: Supporting, Not Just Reporting
- 26. Corporate survival For administration For government For associations For marketing For department heads For the employee It must be… easy, flexible and FAST Best Practices in Reporting Ken: Everyone promises this. What really makes one different than another?
- 27. Hard fixed costs LMS licenses Courseware licenses Variable volume costs Hosting costs Course loading - Is there a charge for each course loaded? Custom LMS applications and content work Consulting Training Hidden costs (What sales reps side step) Variable add-on hosting and communication fees Custom programming reports Authoring systems Additional time and materials support Defining Your Costs The LMS Costing Game
- 28. Planning People Process Testing Technology does not fail, people do. Remember: He Said to do everything in Campaigns. Best Practices in Project Control
- 29. Thank You!
- 30. Questions? Richard Close CEO The Chrysalis Campaign, Inc. 474 Bicycle Path Port Jefferson, NY 11776 c 631.902.5882 <New Email Add Here> Kenneth W. Dion, RN, MSN, MBA, PhDc President & CEO Decision Critical, Inc. 4205 Avenue A Austin, Texas 78751 800.794.1770 [email_address] All contents of today’s presentation are © The Chrysalis Campaign, Inc. 2007. Any reproduction is any format requires written approval from Richard Close.