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OKIKI, O. Chris (Ph.D)
Head, Automation Unit
University of Lagos Library
University of Lagos
Akoka, Lagos
cokiki@unilag.edu.ng, chrisokiki2009@yahoo.com
 Libraries are user-centered organizations
focused on patron satisfaction.
 Libraries value access to information as
fundamental to higher education/research.
 Up-to-date technology provides one of the
best means to reach their goals.
 Information Technology has brought significant
changes to Libraries
 Coping with sheer quantity of published
material
 Growing number of non-print and media
materials
 Escalating user demand for access Rising
costs
 Accepting innovations due to IT
Implementing new strategies
 Ttechnologies are tools to make information-
handling easier, more efficient, and less costly.
 Technologies must be looked into as means to
an end --- not the end themselves.
 The technological concerns are: effectiveness
efficiency economy
 Librarians’ role is to link information and people.
 There are new and better ways to do this and we
need to know how.
 Librarians’ tasks can be made easier using emerging
technologies.
 Finding out what other libraries are doing is the best
way to learn.
 Librarians have to be where their users are
Experimenting with new technologies that enhances
librarians’ skills.
 Automation
 Online databases
 CD-ROMs
 Interactive Multimedia
 Electronic publishing
 Electronic mails /file transfers
 Digitization
 Networked environments
 Making do with free resources is the most
important tactic for coping with reduced
budgets.
 Using technology is most relevant for coping
with changes.
 Doing more with less is the information
professional's new mantra.
 Helping library users become more self-
sufficient is key to life-long learning.
 Computer Literacy:
 Focused on how to use the computer and
computer tools
 Visual literacy
 to understand and use images, including the ability
to think, learn and express oneself in terms of
images” [Braden & Hortin, 1982] ability to
understand and use visual images in our daily lives
  Ability to recognize the influence of
television, film, radio, recorded music,
newspapers, and other media ability to use
various media to access, analyze and produce
information for specific outcomes a media
literate person can decode, evaluate, analyze,
and produce print/electronic media
 being able to access the Internet find, manage
and edit digital information join in
communications and otherwise engage with
an online information and communications
network
 “to understand the systems by which
networked information is generated, managed,
and made available”
What is a web 2.0?
Why is it important?
How can it work for librarians
and information professionals?
 Web 2.0 is the term used to describe a variety of
web sites and applications that allow anyone to
create and share
 online information or material they have created. A
key element of the technology is that it allows
people to create,
 share, collaborate & communicate. Web 2.0 differs
from other types of websites as it does not require
any web
 design or publishing skills to participate, making it
easy for people to create and publish or
communicate their work to the world
 The participatory web
 The amateurization of the web
 The social web
 The user-focused web
 The participatory web
 The amateurization of the web
 The social web
 The user-focused web
 . It marks the progression from static
web pages to dynamic, interactive ones
. Read/write web
. Sharing, collaboration, & user
involvement
. Reviews
. Comment on news stories
. Upload photos
. Share digital videos
 The average person can put their work
on the web
ex. Photographers, journalists,
aspiring writers, students, etc.
 Social networking and community-oriented
sites
ex. myspace.com, friendster.com,
facebook.com, multiply.com,
tagged.com, twitter,com, etc.
 The user needs are catered:
participate, organize, read, write & play
online
 Value Content Creation
. Custom search engines . Collaboration
. Communication . Communication
. Web-based journals/blogs . Outreach
. Wikis . Instruction
. Podcasts . Training
. Videos and photos . Resource
. Library marketing development
 Patron Interaction
. Web 2.0 tools allow libraries to enter into a
genuine conversation with their users.
. Libraries are able to seek out and receive
patron feedback and respond directly.
 Participation in Knowledge Communities
. Web 2.0 Social networks:
myspace.com, multiply.com,
tagged.com, facebook.com, twitter.com
friendster.com, etc.
 Collaboration
Assist libraries and librarians to work with
distant libraries or colleagues.
 Create technical requirements
 Check out what others are doing
 Ask the community for help
 Prototype
 Consider different types of solutions
 With the advent of Web 2.0, we find ourselves
in an age of participation – a time when all
users are empowered to contribute,
regardless of background or position.
 Blogs – a blog, or weblog, is an online journal or web
site on which articles are posted and displayed in
chronological order.
. Subject resources, book reviews, library news,
discussion groups
. Blogging software:
http://wordpress.com
http://www.livejournal.com
http://www.blogger.com
 RSS and Newsreaders
. Really Simple Syndication is a technology that
enables publishers to syndicate news and other
contents on the web
Libraries are keeping up to date by subscribing to
news & information sources via RSS feeds.
 WIKIS – Wiki technology provides an area for
effortless collaboration and knowledge sharing
among a community of users without any
programming knowledge. Features: add a new
page, edit page, search, comments, files and
attachments, revision comparison.
 Social Bookmarking
. Allow users to bookmark favorite web site
articles, blog posts, podcasts, images, & other
web-based materials for future retrieval.
ex. http://del.icio.us
www.furl.net
 Photosharing
. Users are uploading, rating, reviewing,
annotating, searching, browsing, tagging, &
creating a wealth of personal, cultural &
historical digital image collections.
ex. www.flicker.com
www.photobucket.com
www.picazza.com
 Social cataloging
. Enable users to create personal catalogs of
their book, CD, DVD, & game
collections, and share them with others.
ex. www.librarything.com
 Video Sharing
. Enable users to share, rate, comment, watch
& gather around video content free of charge
and technical expertise.
. Amateur filmmakers, karaoke hopefuls, &
even talented pets have all been given a venue
to display their work.
ex. youtube.com
 Online Chatting – is the exchange of typed-in
messages requiring one site as the repository for the
messages (or "chat site") and a group of users who
take part from anywhere on the Internet.
. Yahoo messenger
. Google talk
. Skype
. Meebo
 Online Text Messaging – Provides text
messaging from internet to cell phone/mobile
phone.
 Ex. Chikka.com
Yahoo messenger
 Start with great ideas– think big
 Make something happen for the customer
 Get everyone involved (staff/personnel)
 Move fast
 Take risks. Change begets change and risk-
taking begets fearlessness.
QUESTIONS?
Thank you for listening!

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Emerging Technologies in Library For Quality Service

  • 1. OKIKI, O. Chris (Ph.D) Head, Automation Unit University of Lagos Library University of Lagos Akoka, Lagos cokiki@unilag.edu.ng, chrisokiki2009@yahoo.com
  • 2.  Libraries are user-centered organizations focused on patron satisfaction.  Libraries value access to information as fundamental to higher education/research.  Up-to-date technology provides one of the best means to reach their goals.  Information Technology has brought significant changes to Libraries
  • 3.  Coping with sheer quantity of published material  Growing number of non-print and media materials  Escalating user demand for access Rising costs  Accepting innovations due to IT Implementing new strategies
  • 4.  Ttechnologies are tools to make information- handling easier, more efficient, and less costly.  Technologies must be looked into as means to an end --- not the end themselves.  The technological concerns are: effectiveness efficiency economy
  • 5.  Librarians’ role is to link information and people.  There are new and better ways to do this and we need to know how.  Librarians’ tasks can be made easier using emerging technologies.  Finding out what other libraries are doing is the best way to learn.  Librarians have to be where their users are Experimenting with new technologies that enhances librarians’ skills.
  • 6.  Automation  Online databases  CD-ROMs  Interactive Multimedia  Electronic publishing  Electronic mails /file transfers  Digitization  Networked environments
  • 7.  Making do with free resources is the most important tactic for coping with reduced budgets.  Using technology is most relevant for coping with changes.  Doing more with less is the information professional's new mantra.  Helping library users become more self- sufficient is key to life-long learning.
  • 8.  Computer Literacy:  Focused on how to use the computer and computer tools  Visual literacy  to understand and use images, including the ability to think, learn and express oneself in terms of images” [Braden & Hortin, 1982] ability to understand and use visual images in our daily lives
  • 9.   Ability to recognize the influence of television, film, radio, recorded music, newspapers, and other media ability to use various media to access, analyze and produce information for specific outcomes a media literate person can decode, evaluate, analyze, and produce print/electronic media
  • 10.  being able to access the Internet find, manage and edit digital information join in communications and otherwise engage with an online information and communications network
  • 11.  “to understand the systems by which networked information is generated, managed, and made available”
  • 12. What is a web 2.0? Why is it important? How can it work for librarians and information professionals?
  • 13.  Web 2.0 is the term used to describe a variety of web sites and applications that allow anyone to create and share  online information or material they have created. A key element of the technology is that it allows people to create,  share, collaborate & communicate. Web 2.0 differs from other types of websites as it does not require any web  design or publishing skills to participate, making it easy for people to create and publish or communicate their work to the world
  • 14.  The participatory web  The amateurization of the web  The social web  The user-focused web
  • 15.  The participatory web  The amateurization of the web  The social web  The user-focused web
  • 16.  . It marks the progression from static web pages to dynamic, interactive ones . Read/write web . Sharing, collaboration, & user involvement . Reviews . Comment on news stories . Upload photos . Share digital videos
  • 17.  The average person can put their work on the web ex. Photographers, journalists, aspiring writers, students, etc.
  • 18.  Social networking and community-oriented sites ex. myspace.com, friendster.com, facebook.com, multiply.com, tagged.com, twitter,com, etc.
  • 19.  The user needs are catered: participate, organize, read, write & play online
  • 20.  Value Content Creation . Custom search engines . Collaboration . Communication . Communication . Web-based journals/blogs . Outreach . Wikis . Instruction . Podcasts . Training . Videos and photos . Resource . Library marketing development
  • 21.  Patron Interaction . Web 2.0 tools allow libraries to enter into a genuine conversation with their users. . Libraries are able to seek out and receive patron feedback and respond directly.
  • 22.  Participation in Knowledge Communities . Web 2.0 Social networks: myspace.com, multiply.com, tagged.com, facebook.com, twitter.com friendster.com, etc.
  • 23.  Collaboration Assist libraries and librarians to work with distant libraries or colleagues.
  • 24.  Create technical requirements  Check out what others are doing  Ask the community for help  Prototype  Consider different types of solutions
  • 25.  With the advent of Web 2.0, we find ourselves in an age of participation – a time when all users are empowered to contribute, regardless of background or position.
  • 26.  Blogs – a blog, or weblog, is an online journal or web site on which articles are posted and displayed in chronological order. . Subject resources, book reviews, library news, discussion groups . Blogging software: http://wordpress.com http://www.livejournal.com http://www.blogger.com
  • 27.  RSS and Newsreaders . Really Simple Syndication is a technology that enables publishers to syndicate news and other contents on the web Libraries are keeping up to date by subscribing to news & information sources via RSS feeds.
  • 28.  WIKIS – Wiki technology provides an area for effortless collaboration and knowledge sharing among a community of users without any programming knowledge. Features: add a new page, edit page, search, comments, files and attachments, revision comparison.
  • 29.  Social Bookmarking . Allow users to bookmark favorite web site articles, blog posts, podcasts, images, & other web-based materials for future retrieval. ex. http://del.icio.us www.furl.net
  • 30.  Photosharing . Users are uploading, rating, reviewing, annotating, searching, browsing, tagging, & creating a wealth of personal, cultural & historical digital image collections. ex. www.flicker.com www.photobucket.com www.picazza.com
  • 31.  Social cataloging . Enable users to create personal catalogs of their book, CD, DVD, & game collections, and share them with others. ex. www.librarything.com
  • 32.  Video Sharing . Enable users to share, rate, comment, watch & gather around video content free of charge and technical expertise. . Amateur filmmakers, karaoke hopefuls, & even talented pets have all been given a venue to display their work. ex. youtube.com
  • 33.  Online Chatting – is the exchange of typed-in messages requiring one site as the repository for the messages (or "chat site") and a group of users who take part from anywhere on the Internet. . Yahoo messenger . Google talk . Skype . Meebo
  • 34.  Online Text Messaging – Provides text messaging from internet to cell phone/mobile phone.  Ex. Chikka.com Yahoo messenger
  • 35.  Start with great ideas– think big  Make something happen for the customer  Get everyone involved (staff/personnel)  Move fast  Take risks. Change begets change and risk- taking begets fearlessness.
  • 37. Thank you for listening!

Editor's Notes

  • #7: Are you a leader or a manager? Many people by the way are both, they have management jobs but they realise that you cannot buy hearts, especially down difficult paths, so they act as leaders too. Research indicates managers tend to come from stable backgrounds, led relatively normal comfortable lives, which leads them to be risk averse and seek to avoid conflict where possible that is run the happy ship Many people by the way are both, they have management jobs but they realise that you cannot buy hearts and minds esp down difficult paths, so they act as leaders too. Research indicates managers tend to come from stable backgrounds, lead relatively normal comfortable lives, which leads them to be risk averse and seek to avoid conflict where possible that is run the happy ship.