Empathy & define
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The document discusses the perspectives of an individual on education and work. It touches on how education provides structure but may not always lead to fulfilling work. While the individual was confident in their degree, they realize interviews test applied skills over content. They feel unsure about their talents and interests and not fully satisfied in their current role. The problem statement indicates this is a young professional who needs a career change to feel more useful to society.
Empathy & define
- 1. EMPATHY & DEFINE Empathy Map & Problem Statement
- 2. SAY • Schooling provides structure, discipline and the basic knowledge on which to build interests • Some form of education, no matter how minimal and one’s mindset are required to be creative/innovative • Without any form of education, one would need to work extra hard to fit into society • Continue in education only if it connects you with your interest in the long-run
- 3. SAY cont’d • Survival is inherent in human nature • In surviving, people might find themselves engaged in activities that they would not normally do • I was confident about finding a job after school as I graduated from a good degree with excellent grades • Interviews test skills and applied knowledge and not what is taught in schools • Job interviews are situational; they look more at context than content
- 4. SAY cont’d • Education has numerous facets: interacting with people in the society is a form of education • I am very good at my job and a high-flyer • I am excited about solving problems • I am not fascinated about my current job because it doesn’t connect me with what I want to do • I am not entirely sure what my talents are • I am not at the right place considering where I hope to be in the future • Work could be fun or stressful depending on where you find yourself and what you find yourself doing
- 5. SAY cont’d • If you are proactive, you would enjoy working, if you are reactive, you might not enjoy it • I want to change the world as much as I want to make money • I am just going with the flow at the moment • I am not sure what my unique selling point is • I am not sure what skills I have got that people would pay me for
- 6. THINK • He thinks schooling is not the only path to success and self-fulfilment but it is important • Thinks basic education equips one with survival skills • Thinks he should be more than just an employee • Thinks one can understand the world better by getting a grip on some form of education
- 7. THINK cont’d • Doing a particular job for years can get boring, tiring and monotonous • Some sort of work change is essential • Schooling is necessary but is too theoretical and less practical • Schooling is great but should be more technical and exciting
- 8. FEEL • Doesn’t see education as a definite means to a fantastic end- it may or may not happen • Not entirely satisfied with where he is at the moment • Feels education is necessary up to point • Wants to be more creative/innovative • Most people just need minimal education to fuel their creative minds
- 9. FEEL cont’d. • Education is not a do or die affair • The school to work transition doesn’t work for everyone • Everyone should do what works for them concerning schooling and working
- 10. DO • Looked happy with his degree and grades and how far he has come • Had a big smile when he spoke about solving problems and making money • Looked downcast when he realized he was not sure what people would pay him for • Was deep in thoughts when asked what his talents were • Looked indifferent when he spoke about his current job
- 11. PROBLEM STATEMENT • A young, passionate, enterprising male with excellent grades from a first degree and in a well-paid job who NEEDS to change careers BECAUSE he wants to be more useful to society.