Empathy map proble_solu
- 1. Problem statement Stakeholder NEEDS A WAY TO (describe person using empathetic language) (needs are VERBS) DO SAY THINK FEEL BECAUSE InsightNeed STAKEHOLDER Insights Design Thinking Action Lab 2013 • Was quiet difficult to get a job even as a trainee without experience; • The transition(after graduation) was easy as he was working as a trainee on the same company before; • More responsibilities were directed to him; • Went abroad to get a higher level of English as it greatly important on his field; Hommer • Applied for many vacancies in different companies; • Studied the company before going to the interview; • Was honest to say that had no previous experience; • Could apply the knowledge he acquired during studies; • Improved his knowledge while new tasks were directed to him; • Could contribute more to the company if had a greater experience/knowledge on the other segments as well. • Would be important have had a different experience in another company as well(just worked in one); • Needs to get more experience/knowledge on the field more open; • Is not so happy on the position which is; • Need some new inputs to wider his mind on the segment; Has graduated about a year ago increase knowledge/different experiences would like to be enrolled on the whole process instead of having just a small(10%) contribution.