Employee Suggestion Program
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The document discusses the importance of employee engagement and suggestion systems in driving organizational productivity and innovation. It highlights that a significant percentage of employees do not feel supported by management or believe suggestion programs are ineffective, urging companies to implement targeted idea-gathering campaigns for improvement. Successful case studies are cited, showcasing the potential for substantial cost savings and performance enhancements through effective employee involvement.
Employee Suggestion Program
- 1. Employee Engagement and Suggestion System Brightideascampaign.com Greg Smith Chart Your Course International ChartCourse.com 770-860-9464
- 2. Founder and President of Chart Your Course International Inc. Author of Nine Books: The New Leader: Bringing Creativity and Innovation to the Workplace Director of Innovation and Strategic Planning, U.S. Army Medical Department Examiner, Malcolm Baldrige National Quality Award (2002-2004) Top-Ten "Rising Stars" in Human Resource Management - HRE Magazine Located in Atlanta, GA
- 3. Chart Your Course International Talent Employee Management Engagement Employee Retention Leadership Customer Development Service SOLUTIONS Culture Change Training & Management Development Development Strategic Planning
- 4. "Managers usually overlook the company’s most valuable asset and source of information - their employees. As the economy slows, creative organizations can find new ways to drive revenue and reduce costs by seeking employee suggestions." Marsha Myers Lee Hecht Harrison
- 5. Fact #1: Just 41% of employees think their senior management supports new ideas and new ways of doing things. Fact #2: A whopping 60% of employees think their organization's employee suggestion program does not exist or is ineffective.
- 7. Idea Iceberg Typical Suggestion Programs How Do Idea You Tap Campaigns These Ideas?
- 8. Why do you want to have an employee suggestion program?
- 9. Minimal Participation Loses Momentum Too Long to Get Results Inertia/Resistance to Change Lack of Focus Which of these are true in your case?
- 11. Short Term – High Intensity 100% Participation Small Ideas Top Management Involvement Targeted on Key Areas Focus on Individual Jobs One Idea Per Week Fun and Friendly Competition Instant Reward and Recognition Non-Financial Rewards Public Recognition
- 12. "The brain is a wonderful organ. It starts working the moment we wake up and does not stop until we enter the office.” Robert Frost ©2011 Chart Your Course International Inc.
- 13. Most organizations are functioning at only 40-60% of their capacity – higher levels of performance can be reached in emergencies/crisis. Peak Performance Crisis Normal Performance
- 14. Think of a time you experienced peak performance and how people responded? Breakthrough Performance GM facing bankruptcy Trauma in the ER Response to 911 Katrina Peak Performance Crisis Normal Performance What were the key factors in the situation that created the peak performance?
- 15. Targeted Idea Gathering: Customer Satisfaction Quality/Continuous Improvement Problem Identification & Removal Cost Reduction Revenue Generation
- 16. Bright Ideas Campaign BAD Idea Campaign (Self-contained) Good Idea Campaign (Self-contained)
- 20. Select Commander Implementation D-Day Team Training Idea Leaders
- 21. D-Day Pre- Deployment Week Week 1 Week 2 Week 3 Idea Idea Idea Gathering Gathering Gathering Month 1 Month 2 Phase I Phase II Phase III Pre-Campaign Idea Gathering Post Campaign Preparation Duties
- 22. Proven process Coaching and consulting Customized strategy Brightideascampaign.com Training via web seminars Reward and recognition plan Marketing and communication plan Training materials
- 23. Commitment Coordinator/Leadership Infrastructure Brightideascampaign.com Rewards Marketing materials Publicity
- 24. • Improved customer • Improves motivation satisfaction and morale • Creates empowerment • Reduces costs • Improves job • Improves internal satisfaction communication • Creates ownership and • Creates a positive trust attitude • Captures hundreds of • Improves profitability new ideas • Results pay for the cost • 20-30% of the ideas of the program can be implemented by • Low risk, high payoff front-line supervisors
- 25. • WIKA captured over 1600 ideas from 600 employees in a 3-week Bright Ideas Campaign. Overall, they generated over $425,000 in cost savings ideas. • Harley-Davidson saved $3,000,000 in 30 days • The U.S. Army got 530 ideas in 3 weeks • Holly Farms identified $1,000,000 in savings • Eaton Corporation gained 944 ideas from 113 people reaching 100% participation • Parker Hannifin Corporation got 499 ideas from 103 employees • National Semiconductor saved $3,600,000 using Idea Campaigns • The U.S. Park Service made over 12,000 suggestions with an approval rate of 75 percent
- 27. Chart Your Course International 770-860-9464 800-821-2487 Chartcourse.com Highretention.com Managingtoptalent.com