Enhancing management
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Decision support systems (DSS) are computer systems that combine data, models, and user-friendly software to support semi-structured and unstructured decision-making. Group decision support systems (GDSS) facilitate solving unstructured problems for decision-makers working as a group through tools like electronic brainstorming and questionnaires. Executive support systems (ESS) are designed for unstructured strategic decision-making at the executive level using advanced graphics and communication.
Enhancing management
- 1. 15. ENHANCING MANAGEMENT DECISION MAKING
- 2. CONTENTS DECISION-SUPPORT SYSTEMS GROUP DECISION-SUPPORT SYSTEMS EXECUTIVE SUPPORT SYSTEMS *
- 3. DECISION SUPPORT SYSTEMS (DSS) MANAGEMENT LEVEL COMPUTER SYSTEM THAT COMBINES DATA, MODELS, USER - FRIENDLY SOFTWARE FOR SEMISTRUCTURED & UNSTRUCTURED DECISION MAKING *
- 5. TPS: transaction processing system MODEL: representation of a problem OLAP: on-line analytical processing USER INTERFACE: how user enters problem & receives answers DSS DATABASE: current data from applications or groups * DECISION SUPPORT SYSTEM
- 6. DATA MINING: technology for finding relationships in large data bases for prediction DSS SOFTWARE SYSTEM: tools for data analysis SENSITIVITY ANALYSIS: “what-if” questions about changes in model factors * DECISION SUPPORT SYSTEM
- 7. MANUFACTURING RESOURCE PLANNING (MRPII): Production scheduling, purchasing, material GEOGRAPHIC INFORMATION SYSTEM (GIS): Software to display digital maps CUSTOMER DSS (CDSS): system supports buying decisions of customers * DECISION SUPPORT SYSTEM EXAMPLES:
- 8. “ Data Warehousing: Architecture and Implementation” Autores: Mark Humphries, Michael Hawkins, Michelle Dy Ed. Prentice-Hall * BIBLIOGRAFIA
- 9. GROUP DECISION-SUPPORT SYSTEM (GDSS) INTERACTIVE COMPUTER-BASED SYSTEM THAT FACILITATES SOLUTION OF UNSTRUCTURED PROBLEMS BY DECISION MAKERS WORKING AS GROUP *
- 10. TOOLS OF GDSS ELECTRONIC QUESTIONNAIRES ELECTRONIC BRAINSTORMING IDEA ORGANIZERS QUESTIONNAIRE TOOLS TOOLS FOR VOTING OR SETTING PRIORITIES *
- 11. TOOLS OF GDSS STAKEHOLDER IDENTIFICATION & ANALYSIS TOOLS POLICY FORMATION TOOLS GROUP DICTIONARIES *
- 12. ELECTRONIC MEETING SYSTEM (EMS) COLLABORATIVE GDSS THAT USES INFORMATION TECHNOLOGY TO MAKE GROUP MEETINGS MORE PRODUCTIVE BY FACILITATING COMMUNICATION AS WELL AS DECISION MAKING *
- 13. IMPROVED PRE-PLANNING INCREASED PARTICIPATION OPEN, COLLABORATIVE ATMOSPHERE IDEA GENERATION FREE OF CRITICISM EVALUATION OBJECTIVITY IDEA ORGANIZATION & EVALUATION * HOW GDSS ENHANCED DECISION MAKING
- 14. SETTING PRIORITIES & MAKING DECISIONS DOCUMENTATION OF MEETINGS ACCESS TO EXTERNAL INFORMATION PRESERVATION OF ORGANIZATIONAL MEMORY * HOW GDSS ENHANCED DECISION MAKING
- 15. EXECUTIVE SUPPORT SYSTEMS (ESS) INFORMATION SYSTEM AT THE STRATEGIC LEVEL OF AN ORGANIZATION DESIGNED FOR UNSTRUCTURED DECISION MAKING THROUGH ADVANCED GRAPHICS AND COMMUNICATIONS *
- 16. EXECUTIVE SUPPORT SYSTEMS (ESS) BRIEFING BOOKS: Fixed format reports for executives DRILL DOWN: ability to move from summary to lower levels of detail Designed for specific needs of CEO Extensive support staff Executive has 24 hour per day ability to examine, control progress throughout organization *
- 17. EXECUTIVE SUPPORT SYSTEMS (ESS) BENEFITS: FLEXIBILITY ABILITY TO ANALYZE, COMPARE AND HIGHLIGHT TRENDS GRAPHICS HELP EXPLORE SITUATION MONITOR PERFORMANCE TIMELINESS AND AVAILABILITY OF DATA ALLOWS PROMPT ACTION *
- 18. 15. ENHANCING MANAGEMENT DECISION MAKING