Evolution opens up many opportunities in the telecommunications industry to engage with customers more effectively through location-based strategies. Here are some scenarios illustrating how telecom operators can leverage this technology:
1. Enhancing Telecom Strategies
Evolution opens up many opportunities in the telecommunications industry to engage
with customers more effectively through location-based strategies. Here are some
scenarios illustrating how telecom operators can leverage this technology:
Targeted Network Promotions:
● High-Traffic Areas: Offer customers special data plans or speed boosts made
available for purchase only in high-traffic areas like shopping malls or business
districts, where demand for data is high.
● Event-Based Offers: At large events or concerts, you apply your sponsorship
budgets to sending out or displaying customized data packages or promotional
content, capitalizing on the increased need for connectivity.
International Travel Plans:
● Border Crossings: Automatically suggest international roaming plans to
customers when detected near national borders, providing seamless connectivity
solutions for travelers.
● Airport-Specific Promotions: When customers are at international airports,
offer them tailored roaming packages, ensuring they have the right plan as they
travel abroad.
2. Localized Service Notifications:
● Network Upgrades or Maintenance: Identify and inform customers in specific
areas about network upgrades or maintenance schedules, ensuring transparency
and reducing inconvenience.
● Emergency Alerts: Assist local governments with sending and displaying critical
information or alerts based on the customer’s location, enhancing safety and
community service.
Community Engagement:
● Local Events and Sponsorships: Promote local events or sponsorships in
community-specific areas, strengthening local connections and brand presence.
● Regional Offers: Tailor special offers or discounts on services and products to
specific regions, celebrating local festivals or holidays.
Customer Retention and Loyalty:
● Loyalty Rewards in Specific Areas: Offer location-based loyalty rewards in
proximity orders, such as discounts at local partner businesses, enhancing
customer retention.
● Merchant Partner Locations: When your loyalty program offers free and
discounted product offers with a partner with multiple locations across the
country, help your customer get to the nearest one.
Innovative Product Launches:
● Geotargeted Marketing Campaigns: Launch new products or services with
geotargeted marketing campaigns, creating buzz in key market areas.
● Special Offers for New Services: Introduce new services like 5G with
area-specific promotional offers, encouraging early adoption among local users.
These examples show how Evolution’s geotargeting capabilities can be a powerful tool
for telecom operators, allowing them to provide more personalized, timely, and relevant
communication, enhancing customer experience and driving business growth.
3. Article Source:
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