Introduction to
                    Business
                    Simulations for
                    Learning
                     Competition | Winning | Learning

                     Facilitator: Ajay Dasgupta




                                                                                                                                 Epiphany Learning
Image Courtesy: http://4.bp.blogspot.com/-jsGpaFpcmKs/Tw8Av8ywKxI/AAAAAAAAAwQ/3c_-hOiq-_0/s1600/stock-market-today-results.jpg   Learning | Talent Management | Change Management
Epiphany Learning


     Join Us




                                                             © Epiphany Learning | Course Name
    Visit – www.EpiphanyLearning.co.in
2    Tuesday, January 08, 2013
Epiphany Learning




      Setting The
      Stage for
      Business
      Simulations
      How we make decisions




                                                    © Epiphany Learning | Course Name
3   Tuesday, January 08, 2013
Epiphany Learning


    Choices We Make

    Imagine that a country is preparing for the outbreak of an unusual
    disease, which is expected to kill 600 people. Two alternatives
    programs to combat the disease have been proposed. Assume
    that the exact scientific estimates of the consequences of the
    programs are as follows:


    Choose an option from below
    1. If Program A is adopted, 200 people will be saved.
    2. If Program B is adopted, there is one-third probability that 600 people will
       be saved and two-thirds probability that no people will be saved.




                                                                                             © Epiphany Learning | Course Name
    Which of the two programs would you favour?


    From Daniel Kahneman and Amos Tversky – Choices, Values and Frames

4   Tuesday, January 08, 2013
Epiphany Learning


    Choices We Make

    Imagine that a country is preparing for the outbreak of an unusual
    disease, which is expected to kill 600 people. Two alternatives
    programs to combat the disease have been proposed. Assume
    that the exact scientific estimates of the consequences of the
    programs are as follows:


    Choose an option from below
    1. If Program C is adopted, 400 people will die.
    2. If Program D is adopted, there is one-third probability that nobody will die
       and a two-thirds probability that 600 people will die.




                                                                                             © Epiphany Learning | Course Name
    Which of the two programs would you favour?


    From Daniel Kahneman and Amos Tversky – Choices, Values and Frames

5   Tuesday, January 08, 2013
Epiphany Learning


    Choices We Make

    In experiments run by Kahneman and Tversky, Most people
    selected options A and D (Did you as well?)


    The outcome of Program A, B are indistinguishable from outcome
    of Program C and D. However, people often chose Program A in
    Question 1 and Program D in Question 2


                                                The choices seems to be more
    Program A                   Risk Averse
                                                heuristic (thumb rule) in nature.
                                                Be risk averse when you have a gain




                                                                                              © Epiphany Learning | Course Name
    Program D                   Risk Taking     and risk taking when you are about to
                                                incur a loss.



    From Daniel Kahneman and Amos Tversky – Choices, Values and Frames

6   Tuesday, January 08, 2013
Epiphany Learning


    Choices We Make

    “The reliance on heuristic
    causes predictable biases
    (systematic errors) in judgments
    and predictions.”
    Daniel Kahneman, Thinking, fast and slow




                                                                   © Epiphany Learning | Course Name
    So where does this takes us?

7   Tuesday, January 08, 2013
Epiphany Learning




      Decision
      Making In A
      Complex
      World
      An increasingly complex world




                                                          © Epiphany Learning | Course Name
8   Tuesday, January 08, 2013
Epiphany Learning


    It’s A Complex World Out There



                                                                      V-U-C-A




                                                                                             © Epiphany Learning | Course Name
    http://beyondplm.com/wp-content/uploads/2012/04/complexity2.jpg

9   Tuesday, January 08, 2013
Epiphany Learning


     It’s A Complex World Out There

       • V = Volatility. The nature and dynamics of
         change, and the nature and speed of change forces
         and change catalysts.
       • U = Uncertainty. The lack of predictability, the
         prospects for surprise, and the sense of awareness
         and understanding of issues and events.
       • C = Complexity. The multiplex of forces, the
         confounding of issues and the chaos and confusion
         that surround an organization.




                                                                                                            © Epiphany Learning | Course Name
       • A = Ambiguity. The haziness of reality, the potential
         for misreads, and the mixed meanings of conditions;
         cause-and-effect confusion.
       http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity

10   Tuesday, January 08, 2013
Epiphany Learning


     So We Got Two Things

       • We are programmed to take decisions
         based on the heuristics that we build


       • The world outside is getting more
         complex and several problems need
         more thought and thinking




                                                                                                            © Epiphany Learning | Course Name
       http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity

11   Tuesday, January 08, 2013
Epiphany Learning


     What Do Managers Do When Faced With Problems?

     • Fight – Need to do something quick
       and fast
     • Flight – Someone else is going to
       solve it
     • Freeze – I don’t know what to do




                                                                   © Epiphany Learning | Course Name
     • Flow – I am in control, I am enjoying
       it and I can work it out

12   Tuesday, January 08, 2013
Epiphany Learning


     What We Can Learn From Other Industries - Aviation




                                                                                   © Epiphany Learning | Course Name
                                 Pilots receiving simulator training


13   Tuesday, January 08, 2013
Epiphany Learning


      What Can We Learn From Other Industries - Military




                                                                                              © Epiphany Learning | Course Name
                                   Sand Table simulations in military training
     http://www.army.mil/article/11936/History_of_Military_gaming/

14     Tuesday, January 08, 2013
Epiphany Learning


     What Can We Learn From Other Industries - Medicine

                                 Simulated training for doctors




                                                                                                  © Epiphany Learning | Course Name
     Cybram 001 simulator helps doctors practice brain surgery without
     risking lives
     http://www.engadget.com/2012/04/18/cybram-001-brain-surgery-simulator/



15   Tuesday, January 08, 2013
Epiphany Learning




       Business
       Simulations
       in Learning
       and Training
       How we make decisions




                                                     © Epiphany Learning | Course Name
16   Tuesday, January 08, 2013
Epiphany Learning


     Decision Making In The Real World?




                                                                           © Epiphany Learning | Course Name
     http://en.wikipedia.org/wiki/File:OODA.Boyd.svg



17   Tuesday, January 08, 2013
Epiphany Learning


     What Do We Have For Managers?


                                     Business simulations
                                     allow learners to:
                                     1. Observe data and
                                        information from the
                                        environment
                                     2. Orient themselves to
                                        the information
                                     3. Decide from options
                                        based on logic and
                                        analysis




                                                                     © Epiphany Learning | Course Name
                                     4. Act on decisions and
                                        receive immediate
                                        feedback
                                     The loop repeats itself


18   Tuesday, January 08, 2013
Epiphany Learning


     What Do We Have For Managers?


     Explore 2 Business Games
       • http://www.coolmath-games.com/lemonade/

       • http://forio.com/sim-store/demos/big-picture-
         marketing-strategy.html




                                                                       © Epiphany Learning | Course Name
     Observe the OODA loop as you explore these
     simulations



19   Tuesday, January 08, 2013
Epiphany Learning


                                The Power of Business Simulations
                                                                                                                                  Simulations provide an
                                                    High




                                                                                                                        Live      environment in which learners
                                                                                                                       Projects
                                                                                                                                  can take critical decisions in a
                                                                                                                                  safe environment and receive
                        effect, correlation, and uncover hidden




                                                                                                               Business           feedback on their decisions
                                                                                                             Simulations
                                                                                                                                  almost immediately. This
Active Exploration
                        Learners establish cause and




                                                                                                      Case Studies                facilitates active exploration of
                                                                                         Assignments
                                                                                                                                  relationships and inter-
                                                                                                                                  connectedness of
                     Lowrelationships.




                                                                   Lecture
                                                                                                                                  components in a system.




                                                                                                                                                                         © Epiphany Learning | Course Name
                                                                                                                                  In simulations, making
                                                                  Low                                                     High

                                                                        Decision Making and Feedback
                                                                                                                                  mistakes is a norm that leads
                                                                        Learners apply knowledge and make decisions.              to insights and reflections.
                                                                        Feedback is immediate.




       20                           Tuesday, January 08, 2013
Epiphany Learning


     How Simulations Work?




                                                             Reality



     Learner’s Mental Model

                    • Active exploration of phenomenon and relationships




                                                                                           © Epiphany Learning | Course Name
                    • Challenge and test mental models
                    • Experiment in simple settings
                    • Establish cause and effect relationships


21    Tuesday, January 08, 2013
Epiphany Learning


     Simulations and Games




                                                                             Competition
                                                                             Cooperation
     A model
                                  Simulations                      Games       Rules
     of reality
                                                                             Participants
                                                                               Roles




                                                                                               © Epiphany Learning | Course Name
                                                Simulation games


22    Tuesday, January 08, 2013
Epiphany Learning


     Feedback is Embedded Into Games




                                                                                                    © Epiphany Learning | Course Name
     From – Enterprise Games, Using Game Mechanics to Build a Better Business
     Michael Hugos, O’REILLY Publication

23   Tuesday, January 08, 2013
Epiphany Learning


     Business Simulations and Learning

                                 “While case method teaching is a wonderful way
                                 to examine theories or frameworks statically,
                                 simulations give students a temporal dimension,
                                 an opportunity to experience outcomes that
                                 change based on their inputs over time. Students
                                 get the tacit experience of making mistakes,
     Professor Willy Shih of
                                 learning from those mistakes, and then refining
     Harvard Business School     their decision making.”
          +   People to Know




                                                                                           © Epiphany Learning | Course Name
24   Tuesday, January 08, 2013
Epiphany Learning


     Join Us




                                                          © Epiphany Learning | Course Name
 Visit – www.EpiphanyLearning.co.in
25   Tuesday, January 08, 2013
Introduction to
                    Business
                    Simulations for
                    Learning
                     Thank You!

                     Facilitator: Ajay Dasgupta




                                                                                                                                 Epiphany Learning
Image Courtesy: http://4.bp.blogspot.com/-jsGpaFpcmKs/Tw8Av8ywKxI/AAAAAAAAAwQ/3c_-hOiq-_0/s1600/stock-market-today-results.jpg   Learning | Talent Management | Change Management

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Epiphany Learning Webinars | Introduction to Business Simulations and Games for Learning

  • 1. Introduction to Business Simulations for Learning Competition | Winning | Learning Facilitator: Ajay Dasgupta Epiphany Learning Image Courtesy: http://4.bp.blogspot.com/-jsGpaFpcmKs/Tw8Av8ywKxI/AAAAAAAAAwQ/3c_-hOiq-_0/s1600/stock-market-today-results.jpg Learning | Talent Management | Change Management
  • 2. Epiphany Learning Join Us © Epiphany Learning | Course Name Visit – www.EpiphanyLearning.co.in 2 Tuesday, January 08, 2013
  • 3. Epiphany Learning Setting The Stage for Business Simulations How we make decisions © Epiphany Learning | Course Name 3 Tuesday, January 08, 2013
  • 4. Epiphany Learning Choices We Make Imagine that a country is preparing for the outbreak of an unusual disease, which is expected to kill 600 people. Two alternatives programs to combat the disease have been proposed. Assume that the exact scientific estimates of the consequences of the programs are as follows: Choose an option from below 1. If Program A is adopted, 200 people will be saved. 2. If Program B is adopted, there is one-third probability that 600 people will be saved and two-thirds probability that no people will be saved. © Epiphany Learning | Course Name Which of the two programs would you favour? From Daniel Kahneman and Amos Tversky – Choices, Values and Frames 4 Tuesday, January 08, 2013
  • 5. Epiphany Learning Choices We Make Imagine that a country is preparing for the outbreak of an unusual disease, which is expected to kill 600 people. Two alternatives programs to combat the disease have been proposed. Assume that the exact scientific estimates of the consequences of the programs are as follows: Choose an option from below 1. If Program C is adopted, 400 people will die. 2. If Program D is adopted, there is one-third probability that nobody will die and a two-thirds probability that 600 people will die. © Epiphany Learning | Course Name Which of the two programs would you favour? From Daniel Kahneman and Amos Tversky – Choices, Values and Frames 5 Tuesday, January 08, 2013
  • 6. Epiphany Learning Choices We Make In experiments run by Kahneman and Tversky, Most people selected options A and D (Did you as well?) The outcome of Program A, B are indistinguishable from outcome of Program C and D. However, people often chose Program A in Question 1 and Program D in Question 2 The choices seems to be more Program A Risk Averse heuristic (thumb rule) in nature. Be risk averse when you have a gain © Epiphany Learning | Course Name Program D Risk Taking and risk taking when you are about to incur a loss. From Daniel Kahneman and Amos Tversky – Choices, Values and Frames 6 Tuesday, January 08, 2013
  • 7. Epiphany Learning Choices We Make “The reliance on heuristic causes predictable biases (systematic errors) in judgments and predictions.” Daniel Kahneman, Thinking, fast and slow © Epiphany Learning | Course Name So where does this takes us? 7 Tuesday, January 08, 2013
  • 8. Epiphany Learning Decision Making In A Complex World An increasingly complex world © Epiphany Learning | Course Name 8 Tuesday, January 08, 2013
  • 9. Epiphany Learning It’s A Complex World Out There V-U-C-A © Epiphany Learning | Course Name http://beyondplm.com/wp-content/uploads/2012/04/complexity2.jpg 9 Tuesday, January 08, 2013
  • 10. Epiphany Learning It’s A Complex World Out There • V = Volatility. The nature and dynamics of change, and the nature and speed of change forces and change catalysts. • U = Uncertainty. The lack of predictability, the prospects for surprise, and the sense of awareness and understanding of issues and events. • C = Complexity. The multiplex of forces, the confounding of issues and the chaos and confusion that surround an organization. © Epiphany Learning | Course Name • A = Ambiguity. The haziness of reality, the potential for misreads, and the mixed meanings of conditions; cause-and-effect confusion. http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity 10 Tuesday, January 08, 2013
  • 11. Epiphany Learning So We Got Two Things • We are programmed to take decisions based on the heuristics that we build • The world outside is getting more complex and several problems need more thought and thinking © Epiphany Learning | Course Name http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity 11 Tuesday, January 08, 2013
  • 12. Epiphany Learning What Do Managers Do When Faced With Problems? • Fight – Need to do something quick and fast • Flight – Someone else is going to solve it • Freeze – I don’t know what to do © Epiphany Learning | Course Name • Flow – I am in control, I am enjoying it and I can work it out 12 Tuesday, January 08, 2013
  • 13. Epiphany Learning What We Can Learn From Other Industries - Aviation © Epiphany Learning | Course Name Pilots receiving simulator training 13 Tuesday, January 08, 2013
  • 14. Epiphany Learning What Can We Learn From Other Industries - Military © Epiphany Learning | Course Name Sand Table simulations in military training http://www.army.mil/article/11936/History_of_Military_gaming/ 14 Tuesday, January 08, 2013
  • 15. Epiphany Learning What Can We Learn From Other Industries - Medicine Simulated training for doctors © Epiphany Learning | Course Name Cybram 001 simulator helps doctors practice brain surgery without risking lives http://www.engadget.com/2012/04/18/cybram-001-brain-surgery-simulator/ 15 Tuesday, January 08, 2013
  • 16. Epiphany Learning Business Simulations in Learning and Training How we make decisions © Epiphany Learning | Course Name 16 Tuesday, January 08, 2013
  • 17. Epiphany Learning Decision Making In The Real World? © Epiphany Learning | Course Name http://en.wikipedia.org/wiki/File:OODA.Boyd.svg 17 Tuesday, January 08, 2013
  • 18. Epiphany Learning What Do We Have For Managers? Business simulations allow learners to: 1. Observe data and information from the environment 2. Orient themselves to the information 3. Decide from options based on logic and analysis © Epiphany Learning | Course Name 4. Act on decisions and receive immediate feedback The loop repeats itself 18 Tuesday, January 08, 2013
  • 19. Epiphany Learning What Do We Have For Managers? Explore 2 Business Games • http://www.coolmath-games.com/lemonade/ • http://forio.com/sim-store/demos/big-picture- marketing-strategy.html © Epiphany Learning | Course Name Observe the OODA loop as you explore these simulations 19 Tuesday, January 08, 2013
  • 20. Epiphany Learning The Power of Business Simulations Simulations provide an High Live environment in which learners Projects can take critical decisions in a safe environment and receive effect, correlation, and uncover hidden Business feedback on their decisions Simulations almost immediately. This Active Exploration Learners establish cause and Case Studies facilitates active exploration of Assignments relationships and inter- connectedness of Lowrelationships. Lecture components in a system. © Epiphany Learning | Course Name In simulations, making Low High Decision Making and Feedback mistakes is a norm that leads Learners apply knowledge and make decisions. to insights and reflections. Feedback is immediate. 20 Tuesday, January 08, 2013
  • 21. Epiphany Learning How Simulations Work? Reality Learner’s Mental Model • Active exploration of phenomenon and relationships © Epiphany Learning | Course Name • Challenge and test mental models • Experiment in simple settings • Establish cause and effect relationships 21 Tuesday, January 08, 2013
  • 22. Epiphany Learning Simulations and Games Competition Cooperation A model Simulations Games Rules of reality Participants Roles © Epiphany Learning | Course Name Simulation games 22 Tuesday, January 08, 2013
  • 23. Epiphany Learning Feedback is Embedded Into Games © Epiphany Learning | Course Name From – Enterprise Games, Using Game Mechanics to Build a Better Business Michael Hugos, O’REILLY Publication 23 Tuesday, January 08, 2013
  • 24. Epiphany Learning Business Simulations and Learning “While case method teaching is a wonderful way to examine theories or frameworks statically, simulations give students a temporal dimension, an opportunity to experience outcomes that change based on their inputs over time. Students get the tacit experience of making mistakes, Professor Willy Shih of learning from those mistakes, and then refining Harvard Business School their decision making.” + People to Know © Epiphany Learning | Course Name 24 Tuesday, January 08, 2013
  • 25. Epiphany Learning Join Us © Epiphany Learning | Course Name Visit – www.EpiphanyLearning.co.in 25 Tuesday, January 08, 2013
  • 26. Introduction to Business Simulations for Learning Thank You! Facilitator: Ajay Dasgupta Epiphany Learning Image Courtesy: http://4.bp.blogspot.com/-jsGpaFpcmKs/Tw8Av8ywKxI/AAAAAAAAAwQ/3c_-hOiq-_0/s1600/stock-market-today-results.jpg Learning | Talent Management | Change Management

Editor's Notes

  • #25: http://www.hbs.edu/faculty/Pages/profile.aspx?facId=194874&facInfo=res