ERP IMPLEMENTATION
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This document discusses the key aspects of developing a management information system (MIS) for a company. It defines what an MIS is and its purposes. It then outlines the stages of transaction processing, types of management decisions supported, and types of decision support systems. The document proceeds to discuss the systems development life cycle (SDLC) process and specific issues identified in the company's current systems. Potential solutions are proposed, such as implementing a customer ID database, RFID attendance tracking, and a CRM system. Finally, database tables to support the new system are defined.
ERP IMPLEMENTATION
- 1. Presented by Farouq Umar Idris
- 2. Definition; An MIS is a computerized information-processing system designed to support the activities and functions of company management.
- 3. A computerized system that performs and records daily routine transactions necessary to the conduct of the business TPSs are information systems that process data resulting from the occurrence of business transactions.„ STAGES OF TRANSACTION PROCESSING Data Entry Processing Database Maintenance Document and Report Generation Inquiry Processing
- 5. It provides information for managing an organization Extract and summarize data from TPSs Allow managers to monitor & direct the organization Provide accurate feedback Provide pre-specified reports on a scheduled basis Top managers make strategic decisions Middle managers make tactical decisions Line managers make operations decisions Knowledge workers create and integrate knowledge Clerical workers use and manipulate information
- 6. an interactive information system that provides information, models, and data manipulation tools to help make decisions in semi-structured and unstructured situations Support analytical work Simulation and Optimization Simulation model – calculates the simulated outcome of tentative decisions and assumptions Optimization model – determine optimal decisions based on criteria supplied by the user, mathematical search techniques, and constraints
- 8. The systems development life cycle (SDLC) is a conceptual model used in project management that describes the stages involved in an information system development project, from an initial planning phase through maintenance of the completed application.
- 10. Review project requests Prioritize project request Allocate resources Identify team
- 11. Conduct investigation Study current system Requirement gathering Recommend solution
- 12. Data handling was done in such a way that files were stored randomly Registration forms have too many unnecessary details to be filled Manual entry and storage of data in the database On their server computer where they store the entire database, everyone in the department have access to it. They don’t have a database administrator personnel
- 13. The top management are complaining about staff leaving their posts without any important reason. The network the company operates on is an open network which can be accessed by competitors or hackers No specific database for new and existing customers
- 14. Call logs are done manually which leads to loss of records Response to customer is too slow For the HR department, they lack a unified system, that would incorporate all their functions and processes there were so many front and back end systems running separately
- 15. Assign a database administrator The implementation of customer ID to automatically update customer details. Install RFID system for marking attendance and monitoring where about of the employees. A chat application within the ERP VPN for security reasons on the internet. Use of CRM
- 16. Acquire hardware and software Develop details of system
- 17. Reduction of inventory Reduction of reorder cycle by updating records of existing customers Capture sales data and with this they will know what product sells most Improving customer service & of course reduce paper work
- 19. FIELD NAME DATA TYPE DESCRIPTION TRAN_ID NUMBER PRIMARY KEY ITEM_ID NUMBER FOREIGN KEY CUSTOMER_ID NUMBER FOREIGN KEY ORDER_ID NUMBER FOREIGN KEY
- 20. FIELD NAME DATA TYPE DESCRIPTION STAFF_ID NUMBER PRIMARY KEY GENDER TEXT - STAFFNAME TEXT - ADDRESS TEXT - PHONE NUMBER NUMBER
- 21. FIELD NAME DATA TYPE DESCRIPTION WH_ID NUMBER PRIMARY KEY ITEM_ID NUMBER FOREIGN KEY ITEM TEXT - QUANTITY NUMBER - STATUS TEXT -
- 22. FIELD NAME DATA TYPE DESCRIPTION ORDER_NO NUMBER PRIMARY KEY ITEM_ID NUMBER FOREIGN KEY QUANTITY NUMBER - CUSTOMER_NAME TEXT - CUSTOMER_ID NUMBER FOREIGN KEY TRANS_TYPE TEXT - DATE DATE/TIME -
- 23. FIELD NAME DATA TYPE DESCRIPTION INCOMING NUMBER - OUTGOING NUMBER - PHONE_NO NUMBER - DATE DATE/TIME - CUSTOMER_NAME TEXT -
- 24. FIELD NAME DATA TYPE DESCRIPTION ID NUMBER PRIMARY KEY STAFF_NAME TEXT - AMOUNT NUMBER - DEPARTMENT TEXT - STAFF_ID NUMBER FOREIGN KEY
- 25. FIELD NAME DATA TYPE DESCRIPTION ID NUMBER PRIMARY KEY CUSTOMER_ID NUMBER FOREIGN KEY TRAN_ID NUMBER FOREIGN KEY ITEM_ID NUMBER FOREIGN KEY ORDER_ID NUMBER FOREIGN KEY
- 30. Develop program Install & test new system Train users Convert to new system
- 31. Conduct post-implementation system review Identify errors & enhancement Monitor system performance