Evolution Of Operations Management
- 1. EVOLUTION OF OPERATIONS MANAGEMENT EOQ F.W.Harris Economic Lot Size Henry Ford Henry L Gantt Activity Chart Assembly line Frank and Lillian Gilbreth Motion Study Industrial Psychology ORIGINATOR F.W.Taylor TOOL Time Study CONCEPT Principles of Scientific Management 1910s
- 2. EVOLUTION OF OM(contd..) 1940s Dantzig Simplex Method of Linear Programming Multidisciplin-ary approach to complex problems Elton Mayo, LHC Tippet Activity Sampling for work analysis Hawthorne studies, Worker Motivation Shewart, Dodge, Romig SQC, Acceptance Sampling Quality Control 1930s
- 3. EVOLUTION OF OM(contd..) IBM, Joseph Orlicky, Oliver Wight Shop Scheduling, Inventory Control, Forecasting, Project Managemt, MRP Widespread use of computers 1970s Many researchers Simulation, Queueing theory, Mathematical Programming, PERT/CPM Development of OR techniques 1950s 1960s
- 4. EVOLUTION OF OM(contd..) JIT, TQC, Factory automation Many researchers Kanban, Poka-Yokes, CIM, FMS, CAD/CAM, Robots etc. Manufacturing Strategy 1980s Harvard B-School Mfg as a competitive weapon McDonald’s restaurants Mass production in service sector Service quality, Productivity 1970s
- 5. EVOLUTION OF OM(contd..) Netscape, Microsoft Internet, world wide web Electronic enterprise Michael Hammer, consultants Radical change Business Process Reengg Many organisatio-ns ISO 9000, quality function devpt, value and concurrent engg, continuous improvement TQM 1990s
- 6. EVOLUTION OF OM(contd..) E-commerce 2000s Amazon, eBay, AOL, Yahoo! Internet, world wide web SAP, Oracle SAP/R3, client/server software Supply Chain Management 1990s Contd.