Evolving Role of  MIM  in an  O rganization By: Zainal A. Hasibuan Magister of Information Technology Faculty of Computer Science, University of Indonesia [email_address]
Session Objectives To understand the relationship of data, information, knowledge, and wisdom To understand the importance of information in an organization To understand the strategic context of information in an organization To understand the paradigm shift: technology-oriented to service-oriented (information-oriented)
Rationale of “Chaotic World” Data are scattered among units Inconsistent Inaccurate Out-dated Overlap Information are meaningless Lack of data analysis Lack of relevance Knowledge are scarce Wisdom....?
“ A Chaotic World” Each units creates its own data Format is not important, can not talks each other Each individuals interpretes on his/her own Technique of analysis is not important Contextless Everyone (thinks) knows “so much” Decision, judgment, and prediction are baseless Knowledge never been accumulated
Evolving Data to Wisdom Wisdom Knowledge  Information + Judgment Information  Data + Context Data  Unorganized Facts Less Structured More Structured 60 90 50 80 70 70 Rata-rata Ujian Standard Deviasi 70 15 Lulus: >= 70-15 Gagal: < 70-15 60, 70, 80, 90 50 Yang tidak lulus, diberi kesempatan mengulang sekali lagi
To what extend IT can play its role?? Less Structured More Structured Less Robust More Robust
Strategic Level Wisdom Knowledge  Information + Judgment Information  Data + Context Data  Unorganized Facts More Strategic TPS MIS EIS
Data and Information Humans require words (or at least symbols) to communicate efficiently. The mapping of words to things is indirect. We do it by creating  concepts  that refer to things. The relation between symbols and things has been described in the form of the  meaning triangle : Ogden, C. K. & Richards, I. A. 1923. &quot;The Meaning of Meaning.&quot; 8th Ed. New York, Harcourt, Brace & World, Inc  before: Frege, Peirce; see [Sowa 2000] [Carole Goble, Nigel Shadbolt, Ontologies and the Grid Tutorial] “ Jaguar“ Concept
Information as an Asset... Informasi sebagai sumberdaya organisasi Manusia Uang Bahan baku kerja Mesin (Peralatan kerja) Metode kerja Informas i Informasi sebagai faktor produktivitas P = f(T, M, I). T = tenaga kerja, M = Modal, I = Informasi Konvergensi teknologi: Computing, Communications, Content    Multimedia Informasi
The Importance of Information... I nformation is a prized possession It  creates &quot;competitive advantage“ Information can create “war” False information Dis-information Miss-information Knowledge is king : Information is a basis to creates knowledge Information as “blood” of organization
Good Information Should Be... Accurate  Zero mistake Free from bias interpretation Timeliness Just-in-time Within the life-time Relevance According to user’s need, not user’s wish. Has various degree of uncertainty
Executive Position... Chief Information Officer (CIO) Vice President Information Service Manager Information Architecture Information Center Manager
Paradigms Shift... Document-centric to user-centric Information-searched to information-pushed  (informasi sudah tersedia di hadapan pengguna) Industrial-economy to Information-economy and to Knowledge-Economy Formal Learning to Lifelong Learning Mass-production to Customized-production Information Production is Growing Exponentially Konvergensi teknologi komputer, telekomunikasi, &  content     industri multimedia tumbuh pesat Technological-centric to Service-centric
The Vision of Information... Information moves from peripheral-part into central-part of an organization. Information moves from scattering-part into an integral-part. Information moves from support items into strategic asset. Hence information has to managed professionally
Exercises Find a case where an organization lost significantly because of lack of data, information, and knowledge. Analyze the root-cause of the problems Proposed a solution on how to value the information Identify as much as possible kinds of information needed by an organization Analyze how the data, information, and knowledge are related.

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Evolving Role of MIM in an Organization

  • 1. Evolving Role of MIM in an O rganization By: Zainal A. Hasibuan Magister of Information Technology Faculty of Computer Science, University of Indonesia [email_address]
  • 2. Session Objectives To understand the relationship of data, information, knowledge, and wisdom To understand the importance of information in an organization To understand the strategic context of information in an organization To understand the paradigm shift: technology-oriented to service-oriented (information-oriented)
  • 3. Rationale of “Chaotic World” Data are scattered among units Inconsistent Inaccurate Out-dated Overlap Information are meaningless Lack of data analysis Lack of relevance Knowledge are scarce Wisdom....?
  • 4. “ A Chaotic World” Each units creates its own data Format is not important, can not talks each other Each individuals interpretes on his/her own Technique of analysis is not important Contextless Everyone (thinks) knows “so much” Decision, judgment, and prediction are baseless Knowledge never been accumulated
  • 5. Evolving Data to Wisdom Wisdom Knowledge Information + Judgment Information Data + Context Data Unorganized Facts Less Structured More Structured 60 90 50 80 70 70 Rata-rata Ujian Standard Deviasi 70 15 Lulus: >= 70-15 Gagal: < 70-15 60, 70, 80, 90 50 Yang tidak lulus, diberi kesempatan mengulang sekali lagi
  • 6. To what extend IT can play its role?? Less Structured More Structured Less Robust More Robust
  • 7. Strategic Level Wisdom Knowledge Information + Judgment Information Data + Context Data Unorganized Facts More Strategic TPS MIS EIS
  • 8. Data and Information Humans require words (or at least symbols) to communicate efficiently. The mapping of words to things is indirect. We do it by creating concepts that refer to things. The relation between symbols and things has been described in the form of the meaning triangle : Ogden, C. K. & Richards, I. A. 1923. &quot;The Meaning of Meaning.&quot; 8th Ed. New York, Harcourt, Brace & World, Inc before: Frege, Peirce; see [Sowa 2000] [Carole Goble, Nigel Shadbolt, Ontologies and the Grid Tutorial] “ Jaguar“ Concept
  • 9. Information as an Asset... Informasi sebagai sumberdaya organisasi Manusia Uang Bahan baku kerja Mesin (Peralatan kerja) Metode kerja Informas i Informasi sebagai faktor produktivitas P = f(T, M, I). T = tenaga kerja, M = Modal, I = Informasi Konvergensi teknologi: Computing, Communications, Content  Multimedia Informasi
  • 10. The Importance of Information... I nformation is a prized possession It creates &quot;competitive advantage“ Information can create “war” False information Dis-information Miss-information Knowledge is king : Information is a basis to creates knowledge Information as “blood” of organization
  • 11. Good Information Should Be... Accurate Zero mistake Free from bias interpretation Timeliness Just-in-time Within the life-time Relevance According to user’s need, not user’s wish. Has various degree of uncertainty
  • 12. Executive Position... Chief Information Officer (CIO) Vice President Information Service Manager Information Architecture Information Center Manager
  • 13. Paradigms Shift... Document-centric to user-centric Information-searched to information-pushed (informasi sudah tersedia di hadapan pengguna) Industrial-economy to Information-economy and to Knowledge-Economy Formal Learning to Lifelong Learning Mass-production to Customized-production Information Production is Growing Exponentially Konvergensi teknologi komputer, telekomunikasi, & content  industri multimedia tumbuh pesat Technological-centric to Service-centric
  • 14. The Vision of Information... Information moves from peripheral-part into central-part of an organization. Information moves from scattering-part into an integral-part. Information moves from support items into strategic asset. Hence information has to managed professionally
  • 15. Exercises Find a case where an organization lost significantly because of lack of data, information, and knowledge. Analyze the root-cause of the problems Proposed a solution on how to value the information Identify as much as possible kinds of information needed by an organization Analyze how the data, information, and knowledge are related.