Exchange Summit Lync2010
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The document provides an agenda for a presentation on Microsoft Lync 2010. It includes sections on introducing the Lync 2010 family, architecture and management, features, migration, and resources/Q&A. It discusses the Lync server 2010 topology, manageability enhancements using the Communications Server Control Panel and PowerShell, virtualization support, new features like conferencing and enterprise voice, migration paths from older versions, and resources for further information. Slides include demonstrations of presence, conferencing, voice features and enterprise phones.
Exchange Summit Lync2010
- 1. Yeoh Kai HearnSistem RKK Sdn Bhdyeohkh@srkk.com
- 5. Features
- 6. Migration
- 7. Resources & Q&ANew Name announced 13/9/2010!
- 8. The Nature of Work Is Changing100%Work Styles80Different time, different placeSame time,different place60Same time,same place 40Working alonePercentage of work product that will dependongroup input200Source: Gartner 200520102000
- 9. Future of CommunicationsE-mail andCalendaringWebConferencing VideoConferencing InstantMessagingAudioConferencingTelephonyVoicemailCommunications TodayInstantMessagingTelephony andVoicemailUnified Conferencing: Audio, Video, WebE-mail/CalendaringUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUserExperienceUser ExperienceUnified Inbox & PresenceAuthenticationAdministrationStorageComplianceAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorageAuthenticationAdministrationStorage
- 10. Microsoft Unified CommunicationsIncreased productivity through communications convergenceIncrease Efficiency, and FlexibilityStreamline CommunicationsUnified Inbox & PresenceProvide Unified and Extensible PlatformAmplify Protection and ControlAuthenticationAdministrationStorageCompliance>>>>>>>>Across Devices PC, Mobile, Web
- 11. Microsoft and CommunicationsOver the years, our definition of productivity has evolved with our usersProductivityCommunicationsContentCollaborationMessaging
- 13. Lync 2010 Family
- 15. Features
- 16. Migration
- 17. Resources & Q&AIntroducing the Microsoft Lync FamilyServersClientR2R2
- 18. Converged CommunicationsDelivering on Critical Communications Features “Anywhere Access”
- 19. IM & Rich Presence
- 21. Voice features for mobile workers
- 22. Unified messaging with Exchange 2007
- 23. Audio and video conferencing
- 24. Web conferencing (LiveMeeting client)
- 26. Enhanced 9-1-1
- 29. More options for devices (including lower cost)
- 30. Call Park, Malicious Call Trace, etc.
- 31. Additional data center survivability options
- 32. Desktop sharing
- 37. Response Groups
- 38. SIP TrunkingLync 2010 Licensing GuideUnites voice, IM, audio, video, and Web conferencing into one application, enabling collaborative, engaging, and accessible interactions from virtually anywhere!ServersClient Access LicensesClientProvides highly secure and reliable system with easy management tools and lower cost of ownership for IT professionals.Provides highly secure and reliable system with easy management tools and lower cost of ownership along with high availability and resiliency. Standard CALInstant Messaging & PresenceEnterprise CALAudio, Video, and Web Conferencing NEW! Plus CALEnterprise Voice TelephonyNew CAL Purchasing Flexibility
- 39. Lync Server 2010 CAL FeaturesEnterprise CAL: Conferencing & VoiceStandard CAL: IM and Presence$139USD$31USDSuites: ECALSuites: ECALTeam Call and DelegationResponse Groups`Call Routing & User Call ManagementsTeam Call and DelegationCall Routing & User Call ManagementsResponse Groups`Click to Call on PBX Phone (RCC)Click to Call on PBX Phone (RCC)Conference RecordingMeeting LobbyConference OrganizerCall Admission ControlEnhanced 911 Capability Branch Office SurvivabilityAd hoc Audio ConferencingCall Park & PBX featuresAudio ConferencingVideo ConferencingWeb ConferencingAudio ConferencingVideo ConferencingWeb ConferencingJoin From ExperienceVisual Access to V-mailDesktop SharingDesktop SharingGroup ChatPeer-to-peer Audio & VideoMultiparty IMRich PresenceGroup ChatPeer-to-peer Audio & VideoMultiparty IMRich PresenceEnterprise CAL: Conferencing$107USDAdditiveAdditiveAdditiveSuites: ECALStandard CAL: IM and Presence$31USDSuites: ECALOffice Backstage IntegrationSharePoint Based Skill SearchConference AttendeeWindows Live Messenger AV Federation$107USDNEW! Plus CAL: Enterprise VoiceSuites: NoneNEW!NEW!NEW!
- 40. Cloud IntegrationConnected business and optimized ITHosted ServiceOn-PremiseConsistent user experience across delivery options
- 41. Common architecture and data model across deployments
- 42. Flexibility in deployment – meets your complex needs
- 43. Adaptability in deployment – enables changes at any timeRapid scalability Advanced manageability Control and ownership Customization
- 44. Gartner Magic Quadrant for TelephonyOCS Server 2007OCS Server 2007 R2
- 46. Lync 2010 Family
- 48. Features
- 49. Migration
- 50. Resources & Q&ASupported Topologies in Lync 2010Optional ServersTopologiesCore ServersFront endMediation Standard EditionBack endDirectorArchivingMonitoringEnterprise EditionAV ConfGroup ChatEdgeExchange UMSCOM
- 51. Voice Topology: CS “14”ArchivingMonitoringDMZPIC,XMPP GatewayMSNUC EndpointsAOLYahooRemoteUsersAD DNSUC PoolAV Conf.Front End (incl. Mediation)Back EndFederatedBusinessesEdgeServicesAnalog DevicesDirect SIPSIP TrunkingExUMMediation ServerPSTNIP-PBXMedia GW / SBAOn-premise or onlineCircuitPacket
- 52. Manageability EnhancementsRich Planning and Topology building toolsCommunications Server Control Panel (CSCP)Silverlight™ based administration consoleTask oriented and uses underlying Powershell InfrastructurePowerShellComplete access to all administrative tasksAutomation interfaceReplaces Windows Management Instrumentation (WMI)Role Based Access Control (RBAC)Access controlled by security group membershipNew delegation model: site awareSynthetic Transactions – powershell based framework that allows admins to proactively identify faults in the system, and raise alerts in SCOM
- 53. Planning Tool
- 54. Topology Builder
- 55. Communications Server Control Panel (CSCP)
- 56. Communicatoins Server Management Shell
- 57. VirtualizationWhat’s supported?Virtualization of specific Lync rolesSQL, Exchange, AD virtualization (as per guidelines)Hyper-V R2 (2008 not supported), VMWareClient virtualization (except Audio/video - use IP phone)Not SupportedBranch office/Gateway only/Mediation server+gatewayStandard Edition DirectorLive migration of VMs via SCVMM (ongoing calls/sessions will be dropped)Virtual Deployment Reference Topology4 VMs – Front-end, Back-end+ filestore, A/V MCU, Edge1 Physical machine – 16 cores, 32 GB with 4 NICs, 1024 GB SAS drive, Intel Xeon E7450 procs. Dedicated to Lync onlyPilot has no HLB or DNS LB. Production – Needs HLB.Perf reduction (around 50%) compared to non-virtualized topology
- 59. Lync 2010 Family
- 61. Features
- 62. Migration
- 63. Resources & Q&ABringing conferencing to everyoneWherever you areAs much as you likeWhatever you ChooseWeb conferencingOffice Communicatior 2007 & WebcamInside your organizationVideo conferencingTele-presence systems
- 64. Extending AV enabled rooms
- 65. Desktop with webcamExisting Conferencing Room with AV capabilityMobile workforceAudio conferencing“R2”Customer/partnersRemote workersOutside the firewallTelepresence and room systems
- 66. Frequently Used FeaturesIM & PresenceMake and receive calls to and from IP, PBX, and PSTN usersDial by name or number based on enhanced presenceHold, retrieve, transfer, roll-overForward to and simultaneously ring additional numbers, team members, delegates, and voice mailClick to add video or desktop sharingAd hoc and scheduled conferencingPersonal and recent contacts listsIntegrated corporate directory searchDesktop control of Communicator Phone Edition
- 67. Flexible Call ForwardingEfficient call coverage by and for teammatesTeam members can receive calls placed to one another, either simultaneously or after a delay
- 68. Conference Demo Showcase - Presence
- 69. Communicator Attendant ConsoleCall management application for team assistants Team assistants and front-desk receptionists using presence to manage conversations and provide fast, efficient service to callers
- 70. Next Generation CommunicationsFind and connect with the right peopleLync 2010 Connecting with anyone
- 71. Connecting with everything you need
- 72. Connecting from wherever you areNext Generation CommunicationsFind and connect with the right peopleSkill Search Keyword search
- 73. Based on information in SharePoint
- 74. Searches on skills, projects, interests Next Generation CommunicationsCommunicate from familiar Office applicationsEfficient Voice Mail Automatic indexed transcription
- 76. Callback or send messageNext Generation CommunicationsFind and connect with the right peopleContact Card Outlook and Communicator
- 77. Organization chart view
- 78. May be pinned to desktopNext Generation CommunicationsFind and connect with the right peopleLocation Auto-detected or user entered
- 79. Visible by others unless disabled via privacy settings
- 80. Used for Enhanced 9-1-1Application Sharing
- 81. Video Conferencing & Polycom CX5000
- 82. Meeting Join URL
- 83. Conference Demo Showcase - Conferencing
- 84. “14” IP Phones ApproachGoalsDeliver new low cost phones for information workers (IW) and continue support for existing phonesEnable partners to build a range of devicesSupport for key voice RFP featuresAddress enterprise manageability requirementsMuti-Language support SolutionCreate CS “14” IP phone on a chip using TI chipset + Microsoft SoftwareCreate reference design for a low-cost phone built on TI chipset + Microsoft Software with partners Support 16 language: English, German , Spanish , French, Italian, Japanese, Korean, Dutch , Portuguese (Brazil), Chinese Simplified (China), Chinese Traditional (Taiwan) , Danish, Finnish, Norwegian, Russian and Swedish
- 85. “13” IP Phone Portfolio (Recap)HighOPTIMIZED FORMicrosoft®Office Communicator$MidPolycom CX700LocationIW desk(Low)IW desk(High)Common AreaConference Room
- 86. “14” IP Phone PortfolioHighOPTIMIZED FORMicrosoft®Office CommunicatorPolycom CX3000$MidPolycom CX700Polycom CX600Aastra 6725 iPPolycom CX500Aastra 6721 iPLocationIW desk(Low)IW desk(High)Common AreaConference Room
- 87. Home ScreenPolycom CX600Aastra 6725 iP
- 88. Aastra’s Lync Phones6725ipKnowledge Worker PhoneEmbedded Microsoft Communicator clientColor screenExceptional voice qualityStand-alone operationDual gigabit Ethernet portsHeadset supportSpeakerphoneDirect desktop integrationPersonal presence indicator
- 89. Aastra’s Lync Phones6721ipCommon Area PhoneEmbedded Microsoft Communicator clientColor screenExceptional voice qualityStand-alone operationDual gigabit Ethernet portsProven market design
- 90. Aastra Phones
- 92. Conference Demo Showcase – Enterprise Voice
- 94. Lync 2010 Family
- 96. Features
- 97. Migration
- 98. Resources & Q&AMigrationCoexistenceOffice Communication Server 2007Office Communication Server 2007 R2Latest Updates Required!Migration PathSide by Side MigrationUninstall / Reinstall (with DB export/import)ClientsOnly support 2 different clients at one timeNo Lync 2010 + OCS 2007 + 2007 R2
- 99. CoexistenceLync Server 2010 deployment, support for mixed version routing is limited to the following:In deployments without Directors, the following mixed version routing:OCS 2007 edge components with Lync 2010 pools (access only, without media or data)OCS 2007 R2 edge components with Lync Server 2010 poolsLync Server 2010 does not support mixed version routing between the following components:Edge Servers and DirectorsPools and Monitoring ServersPools and Archiving ServersPools and Group Chat servers
- 100. AgendaIntroduction
- 101. Lync 2010 Family
- 103. Features
- 104. Migration
- 105. Resources & Q&AResourcesMicrosoft Lync 2010http://www.microsoft.com/en-us/lync/default.aspxDownload Lync 2010 180 Days Evaluationhttp://technet.microsoft.com/en-us/evalcenter/ff808407.aspxUnified Communications Homehttp://www.microsoft.com/uc/default.mspxUnified Communications Bloghttp://blogs.technet.com/uc/Office Communications Server Team Bloghttp://communicationsserverteam.com/Exchange Server Team Bloghttp://msexchangeteam.com/
- 106. Q & A
- 108. Audio/Video Bandwidth ProfilesBandwidth numbers include overhead for framing, encryption, and IP routing information in addition to actual encoded media and based on 20ms audio p-timesTypical bandwidth values bit rate are measurements of typical activity level values under good network conditions (i.e. no FEC for audio sessions)Typical BW number can be used for capacity planning to assess if a network should be considered ‘right provisioned’Average can be used for initial capacity planning where most calls are within enterprise network Monitor actual Bandwidth usage of UC sessions and then refine
- 109. PBX InteroperabilityFor Customers not yet ready to replace PBXVOICEOCS voice networks with any PBXDirect SIP for signaling G.711 & other standard codecsCONFERENCINGOCS conferencing connects to any PBXDirect SIP for signaling G.711 & other standard codecsPRESENCEOCS presence is available to any PBXSIP verbs to get and set presenceVOICEOCS userPBX userOCSPBXDirect SIPCONFERENCINGPBX user w/ OCS confOCSPBXDirect SIPPRESENCEPBX user w/ OCS IM/PSIP get and setOCSPBXNote: Voice and conferencing via certified gateway if PBX does not natively support Direct SIP
Editor's Notes
- #4: LYNC, suggests not only a common process for accessing those real-time communication functions, it also implies interoperability with other forms of communication that are not “real-time.” So, as a user-oriented “gateway” to legacy telephony services, the name, “Lync,” suggests more than simple integration with traditional telephony contacts, but other multi-modal options for UC.
- #6: (Too) Many TechnologiesEnd-users and IT Staff may be OverwhelmedFor End UsersShifting Workforce: More remote users than everTypical businesses average 6 devices & 5 communication apps per personLearning curve just to be able to communicateTravel is expensive and inefficientFor IT AdminsToo much infrastructure to manage, too many user accountsTechnology that isn’t integratedA prevailing “do more with less” attitudeIT staff turnover & training issues
- #8: Drives up ProductivityMaximize individual productivityIncrease collaboration among employees, partners and customersGet projects done faster / more efficientlyDrives down CostsReduced # of systems = reduced power, cooling, and overall infrastructure costs“Do more with less”Lower travel costsDecrease telephony/conferencing costsSpeed learning curve for new employees
- #13: Some voice-specific features previously offered with the Office Communications Server (OCS) 2007 R2 Enterprise CAL will be discontinued and only offered in the new Lync Server 2010 Plus CAL. As a result of this change, the Lync Server 2010 Plus CAL and its associated features will not be included with the Enterprise CAL (ECAL) Suite.
- #15: To be included in this Magic Quadrant, solution providers must have at least three of these technologies in their UC solution:Voice and TelephonyConferencingMessagingPresence and IMClients (thick, thin, PDA)Communications Applicationshttp://www.gartner.com/technology/media-products/reprints/microsoft/vol10/article19/article19.html
- #33: New Communicator phone tab provides a dial pad for those who desire it and direct access to Exchange voice mail. Users may either call voice mail, play the voice mail on their computer, or right click to open an Outlook message which includes an automatic transcription. 6 languages are supported. Although the transcription is not perfect, it is often good enough for quick review.
- #38: Partners via web, Dial in teleconference,
- #40: Code name “Katrina”
- #47: More than 30 certified partners for hardware and software.