Exploring User Requirements with Lego®
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The document discusses the LEGO Serious Play method as a tool for exploring user requirements, emphasizing the importance of understanding what users truly want. It outlines a workshop process involving building metaphorical models with LEGO bricks to uncover hidden requirements and includes both the pros and cons of this approach. Key benefits include tangible engagement and effective communication, while challenges involve time, costs, and completeness of user documentation.
Exploring User Requirements with Lego®
- 1. LEGO® SERIOUS PLAY Exploring User Requirements with Lego® OLIVER SCHIROK LEGO, the LEGO logo, the Brick, Knob configuration and the Minifigure are trademarks of the LEGO Group. All images are copyrighted. 1 SCHIROK BY DESIGN
- 2. 2 Build. SCHIROK BY DESIGN Credits: http://www.dispatchwork.info/bocchignano/
- 3. 3 Remember. SCHIROK BY DESIGN Credits:http://www.markusdollinger.de
- 4. 4 Copy. SCHIROK BY DESIGN Credits: spielefilmetechnik.de via http://www.newspoint.cc/artikel/Digital/Halo_Master_Chief_und_iPhone_aus_LEGO_59320.html
- 5. 5 Credits: http://www.flickr.com/photos/simonjamesjohnson/4225948859/ Succeed. Credits: http://www.flickr.com/photos/ryanmcnaught/6681417451/ SCHIROK BY DESIGN
- 6. 6 Imagine. Credits: Jung van Matt via http://www.designtagebuch.de/lego-imagine/ SCHIROK BY DESIGN
- 7. 7 Tell a story. SCHIROK BY DESIGN Credits: http://www.flickr.com/photos/61874800@N07/5900145258/
- 8. 8 Think big. SCHIROK BY DESIGN Credits: http://www.lostateminor.com/2010/08/12/dave-degobbis-lego-crawler-town/
- 9. 9 Model. SCHIROK BY DESIGN Credits: http://blog.lpainc.com/lpa-blog/bid/26847/Lego-Architect-Series-A-Kid-Architect-s-Dream-Come-True
- 10. 10 Play! SCHIROK BY DESIGN Credits: http://www.flickr.com/photos/samuelchristian/2863334005/
- 11. Seriously Play! 11 SCHIROK BY DESIGN
- 12. Why play? There's a huge difference between «asking» people what they want and «finding out» what they want. MARK HURST 12 SCHIROK BY DESIGN
- 13. User Experience People Context Contents Processes Interface 13 SCHIROK BY DESIGN
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- 15. Workshop Let’s find (hidden) requirements! 15 SCHIROK BY DESIGN
- 16. What we need: Build a model that represents your favorite actor and his expectations. Lego bricks Challenges Creative space 16 SCHIROK BY DESIGN
- 17. The Serious Play Process P Understand the challenge. P Build a metaphorical model. P Share the meaning as a story. 17 SCHIROK BY DESIGN
- 18. Challenge No. 1 «Build a model that represents your favorite actor and his expectations.» 18 SCHIROK BY DESIGN
- 19. Basic principles P Think with your hands. P The model is your answer to the challenge. P Use Lego bricks as metaphors. P Listen with your eyes. P Focus on the models, not the people. 19 SCHIROK BY DESIGN
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- 24. Challenge No. 2-4 24 SCHIROK BY DESIGN
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- 27. Results Why play? 27 SCHIROK BY DESIGN
- 28. One of the deliverables: User types with pain points and user stories 28 SCHIROK BY DESIGN
- 29. Understanding the context: The organizational structure with relations and processes 29 SCHIROK BY DESIGN
- 30. Website Why play? Getting closer: Use cases 30 SCHIROK BY DESIGN
- 31. Pros P Tangible: doing, not talking P Lego bricks: a common language P Focus on the individual: Everybody is heard. P Focus on the bricks, stay on topic P Much more concrete than brainstorming: Externalize, Reflect P Surprisingly effective 31 SCHIROK BY DESIGN
- 32. Cons P Time/Costs P Completeness of user requirements P Willingness to dare P Documentation of stories/results 32 SCHIROK BY DESIGN
- 33. Links P seriousplay.com – Official Website of Lego Serious Play P webatelier.net – Paper: User Requirements with Lego P seriousplaypro.com – Community for users/facilitators 33 SCHIROK BY DESIGN
- 34. 34 @schirok schirok.com SCHIROK BY DESIGN Credits: http://seriousplaypro.com/2012/01/14/the-unbearable-lightness-of-bricks-the-israeli-hazard/