Export Now
Five Keys to Entering New Markets




 Frank Lavin, Global CEO of ExportNow.com
Export Now


    I.     Why and What: Setting your Export Goals


    II.    How: Five Keys to Entering New Markets


    III.   When: Making your Export Strategy Happen




2
I.     Why and What: Setting your Export Goals

Where’s the World Going?

     Why has the pace of
       economic change
     accelerated in recent
            years?




                       1     Three billion new customers

                       2     The death of distance

                       3     The erosion of trade barriers

3
I.        Why and What: Setting your Export Goals

What does this mean?

Growth of world trade



 It has never been easier for
    a foreign competitor to
   enter your market, and it
  has never been easier for
     you to enter a foreign
            market.




4
I.    Why and What: Setting your Export Goals

What it means to you?
 The business impact


     1. Every company needs to think about exporting
     2. This means a shift from vertical skills to
        horizontal skills
     3. Your business needs to develop a culture of
        flexibility and innovation



5
I.   Why and What: Setting your Export Goals

Where are You Going?
         Self awareness is a key business issue




                               Direct and indirect
           Motives
                                      costs




6
I.      Why and What: Setting your Export Goals

Where are You Going?

 Why Export?
                   • To learn and experiment

                   • To broaden the product slate

     Motives       • To diversify markets

                   • To improve scale (MOTS)

                   • To deny territory to the competition

7
Export Now


    I.     Why and What: Setting your Export Goals


    II.    How: Five Keys to Entering New Markets


    III.   When: Making your Export Strategy Happen




8
II.       How: Five Keys to Entering New Markets

A.         Country: Pick the Right One

      1. Keep it simple: seek proximity and like markets
      2. Align goals with capabilities
      3. Have an incremental business model
      4. Understand trade barriers
      5. Do your research
      6. Remember the global channels

9
II.    How: Five Keys to Entering New Markets



Complexity
 of market
   entry                                       Final
                                              target


                                      Build
                                     target


                           Initial
                           target




             Value of the market
 10
II.      How: Five Keys to Entering New Markets


      Remember the global channels




         www.                                                .com

                   To help companies sell to Chinese consumers



12
II.   How: Five Keys to Entering New Markets




11
II.   How: Five Keys to Entering New Markets




13
II.    How: Five Keys to Entering New Markets

B.      Customers: How They Differ
       You don’t know the customers and they don’t know you

  1. How is your target customer different from your home market
     customers?

  2. What will target customers need before you start selling?

  3. Will your proposed product or service offer target customers
     a superior value proposition?

  4. How should you adapt your strategy to deliver competitively
     superior customer value in your target market ?

14
II.       How: Five Keys to Entering New Markets

C.         Competitors: A Different Market

      Can your company offer       Can your company perform
       potential customers a       the critical activities needed
       competitively distinct         to protect a profitable
             product?                         position?


      Key issues                    Key issues
       • market segments
                                     • leaders and laggards
       • competitor positions
                                     • value chain
       • unmet consumer
                                     • strategic audit
       needs
15
II.    How: Five Keys to Entering New Markets

 D.    Capabilities: What you Need to Win
Self-knowledge     Learning organization       Diagnostic skills
                                 Tailor your
                                   export
Understand
                                 marketing           Maintain a
  to what          Start with
                                 strategy to          healthy
extent your      like-minded
                                 target the         paranoia to
strengths at      customers
                                    same            keep ahead
 home are          in export
                                 customers              of
 strengths          markets
                                    in the          competitors
  globally
                                   export
                                   market
 16
II.     How: Five Keys to Entering New Markets

 D.     Capabilities: What you Need to Win
Self-knowledge       Learning organization   Diagnostic skills




      Strengths at                           Strengths
         home                                 globally



 17
II.   How: Five Keys to Entering New Markets

E.    Capability Gap: How to Close it


       Home Market Advantages   Joint Ventures
             Established
         1   operating          Partnerships
             position
                                Contract
         2   Volume
                                Support From Head
                                Office


18
II.          How: Five Keys to Entering New Markets

                                     Home Market




      R &D       Manufacturing     Distribution   Finance   Sales   General
                                                                    Corporate
                                                                    Activities




  Country A                      Country B                   Country C




19
Export Now


     I.     Why and What: Setting your Export Goals


     II.    How: Five Keys to Entering New Markets


     III.   When: Making your Export Strategy Happen




20
III.     When: Making your Export Strategy Happen

Resource the Strategy

       • How much capital and management time will the strategy
       require?

       • Who will manage the business in the new market?

       • How should you decide among the potential candidates?

       • How do you formalize this capital and management
       decision?


21
III.       When: Making your Export Strategy Happen

Bridge the Cultural Gap
                                                    Credibility


     Pace of business                 Friendship

                           Gifts
                                                      Taste


          Dress                        Learning

                        Punctuality
                                                     Caution


                                      Traditional
         Details
                                       societies

22
III.    When: Making your Export Strategy Happen

Bridge the Cultural Gap
Self-knowledge       Learning organization   Diagnostic skills

       How to adjust to a new culture:
       • Arrive a day early and observe

       • Get expert advice

       • Listen and learn

       • Don’t fake it
23
III.   When: Making your Export Strategy Happen

                      Take Action!

            1. Move incrementally
            2. Experiment and test markets
            3. Become a learning organization
            4. Develop a feedback mechanism
            5. Be willing to adjust
            6. Remember Global Channels


                    Happy Exporting!

24
Case Studies

     35 case studies from 14 different countries




25
Export Now

 Export Now




Written by Frank Lavin and Peter S. Cohan

 26
Export Now Team:
       Frank Lavin, Global CEO: Frank@exportnow.com
        John Hoover, U.S. CEO: John@exportnow.com
       Seth Lavin, Chief of Staff: Seth@exportnow.com
     Clare Malone, Marketing Communications Manager,
                    Clare@exportnow.com




27

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Export Now Book Presentation

  • 1. Export Now Five Keys to Entering New Markets Frank Lavin, Global CEO of ExportNow.com
  • 2. Export Now I. Why and What: Setting your Export Goals II. How: Five Keys to Entering New Markets III. When: Making your Export Strategy Happen 2
  • 3. I. Why and What: Setting your Export Goals Where’s the World Going? Why has the pace of economic change accelerated in recent years? 1 Three billion new customers 2 The death of distance 3 The erosion of trade barriers 3
  • 4. I. Why and What: Setting your Export Goals What does this mean? Growth of world trade It has never been easier for a foreign competitor to enter your market, and it has never been easier for you to enter a foreign market. 4
  • 5. I. Why and What: Setting your Export Goals What it means to you? The business impact 1. Every company needs to think about exporting 2. This means a shift from vertical skills to horizontal skills 3. Your business needs to develop a culture of flexibility and innovation 5
  • 6. I. Why and What: Setting your Export Goals Where are You Going? Self awareness is a key business issue Direct and indirect Motives costs 6
  • 7. I. Why and What: Setting your Export Goals Where are You Going? Why Export? • To learn and experiment • To broaden the product slate Motives • To diversify markets • To improve scale (MOTS) • To deny territory to the competition 7
  • 8. Export Now I. Why and What: Setting your Export Goals II. How: Five Keys to Entering New Markets III. When: Making your Export Strategy Happen 8
  • 9. II. How: Five Keys to Entering New Markets A. Country: Pick the Right One 1. Keep it simple: seek proximity and like markets 2. Align goals with capabilities 3. Have an incremental business model 4. Understand trade barriers 5. Do your research 6. Remember the global channels 9
  • 10. II. How: Five Keys to Entering New Markets Complexity of market entry Final target Build target Initial target Value of the market 10
  • 11. II. How: Five Keys to Entering New Markets Remember the global channels www. .com To help companies sell to Chinese consumers 12
  • 12. II. How: Five Keys to Entering New Markets 11
  • 13. II. How: Five Keys to Entering New Markets 13
  • 14. II. How: Five Keys to Entering New Markets B. Customers: How They Differ You don’t know the customers and they don’t know you 1. How is your target customer different from your home market customers? 2. What will target customers need before you start selling? 3. Will your proposed product or service offer target customers a superior value proposition? 4. How should you adapt your strategy to deliver competitively superior customer value in your target market ? 14
  • 15. II. How: Five Keys to Entering New Markets C. Competitors: A Different Market Can your company offer Can your company perform potential customers a the critical activities needed competitively distinct to protect a profitable product? position? Key issues Key issues • market segments • leaders and laggards • competitor positions • value chain • unmet consumer • strategic audit needs 15
  • 16. II. How: Five Keys to Entering New Markets D. Capabilities: What you Need to Win Self-knowledge Learning organization Diagnostic skills Tailor your export Understand marketing Maintain a to what Start with strategy to healthy extent your like-minded target the paranoia to strengths at customers same keep ahead home are in export customers of strengths markets in the competitors globally export market 16
  • 17. II. How: Five Keys to Entering New Markets D. Capabilities: What you Need to Win Self-knowledge Learning organization Diagnostic skills Strengths at Strengths home globally 17
  • 18. II. How: Five Keys to Entering New Markets E. Capability Gap: How to Close it Home Market Advantages Joint Ventures Established 1 operating Partnerships position Contract 2 Volume Support From Head Office 18
  • 19. II. How: Five Keys to Entering New Markets Home Market R &D Manufacturing Distribution Finance Sales General Corporate Activities Country A Country B Country C 19
  • 20. Export Now I. Why and What: Setting your Export Goals II. How: Five Keys to Entering New Markets III. When: Making your Export Strategy Happen 20
  • 21. III. When: Making your Export Strategy Happen Resource the Strategy • How much capital and management time will the strategy require? • Who will manage the business in the new market? • How should you decide among the potential candidates? • How do you formalize this capital and management decision? 21
  • 22. III. When: Making your Export Strategy Happen Bridge the Cultural Gap Credibility Pace of business Friendship Gifts Taste Dress Learning Punctuality Caution Traditional Details societies 22
  • 23. III. When: Making your Export Strategy Happen Bridge the Cultural Gap Self-knowledge Learning organization Diagnostic skills How to adjust to a new culture: • Arrive a day early and observe • Get expert advice • Listen and learn • Don’t fake it 23
  • 24. III. When: Making your Export Strategy Happen Take Action! 1. Move incrementally 2. Experiment and test markets 3. Become a learning organization 4. Develop a feedback mechanism 5. Be willing to adjust 6. Remember Global Channels Happy Exporting! 24
  • 25. Case Studies 35 case studies from 14 different countries 25
  • 26. Export Now Export Now Written by Frank Lavin and Peter S. Cohan 26
  • 27. Export Now Team: Frank Lavin, Global CEO: Frank@exportnow.com John Hoover, U.S. CEO: John@exportnow.com Seth Lavin, Chief of Staff: Seth@exportnow.com Clare Malone, Marketing Communications Manager, Clare@exportnow.com 27

Editor's Notes

  • #22: Will an existing manager be responsible for the business in the new market or will you need to hire a new manager?Your selection criteria will depend on the resource. I.e. if you hire a new manager you should look at his track record and experience in managing businesses in overseas markets.As exporting can be a drain on resources you need to shape an internal consensus in your business and make sure you have an approved budget.