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Facebook & Twitter
      Primer
  Dr. Kanda Runapongsa Saikaew
Department of Computer Engineering
  Khon Kaen University, Thailand



                                     1
                                     1
Agenda
   What is Facebook?
   What is Twitter?
   How Facebook and Twitter are Used
   Facebook and Twitter Side Effects
   Conclusion




                                        2
Top 25 Social Networks Jan 09




                                3
What is Facebook?




                    4
Facebook Overall Statistics
 More than 350 million active users
 More than 55 million status updates
posted each day
 More than 2.5 billion photos uploaded
each month
 More than 3.5 billion pieces of content
(web links, new stories, blog posts, notes,
photo album, etc.) shared each week
 More than 3.5 million events created
each month
                                              5
Facebook User Statistics
 Average user spends more than 55
  minutes per day on Facebook
 Average user writes 25 comments on
  Facebook content each month
 More than 70 translations available
  on the site
 About 70% of Facebook users are out
  side the United States

                                    6
FB Platform and Mobile Statistics
 More than one million developers
  from more than 180 countries
 More than 500,000 active applications
  currently on Facebook platform
 More than 250 applications have
  more than one million monthly active
  user
 More than 65 million mobile users
  accessing Facebook
                                      7
Interesting Statistics of Facebook (2/2)
 About 70% of Facebook users are outside
  the United States
 More than one million developers and
  entrepreneurs from more than 180
  countries
 More than 350,000 active applications
  currently on Facebook Platform
 More than 200 applications have more
  than one million monthly active users

                                            8
 Create a personal profile
 Join and participate in groups
 Join and participate in pages
 Start your own group or page



                                   9
Personal Profiles
 DO
    Use a photo
    Connect with family and friends
    Create categories of friends
    Set your privacy settings
    Be conscientious about what you share
    Create a custom URL at
     www.facebook.com/username

 DON’T
    Answer set-up questions you aren’t comfortable with
    Connect with people you don’t know

                                                           10
Find friends. Categorize friends.




                                11
Be as private as you want.




                             12
Set Your Facebook username
 Go to
  http://www.facebook.com/username




                                     13
What is Twitter?




                   14
Public Twitter Accounts




                          15
Private Twitter Accounts




                           16
Twitter Users Statistics




                           17
Top 10 Must Follow Twitter




                             18
Top 10 Thai Twitter Accounts




                               19
Top 10 Thai Twitter Accounts




                               20
 It’s not just about sharing what you
  are doing
 It’s about conversations
 It’s about sharing information &
  resources such as interesting links
  and pictures
 It’s about making new friends
 It’s about expanding your network      21
 DO
   Create a user name you can live with
     If you are branding yourself, use the same user
      name as your Facebook account (or other social
      media)
   Do use your photo or logo
   Find whom you should follow using
    http://twellow.com
   Find topics of interest using
    http://search.twitter.com
   Follow back those that follow and interest you

 DON’T
   Spam or direct sell                             22
twellow.com




              23
search.twitter.com




                     24
 A concise twitter manual
   Hashtags (use # symbol in front of topic;
    makes search easier)




   Send a private message (use “d” followed
    with a space than a username to send a
    private message to “username”)


                                                25
 A concise twitter manual
     Send a public message (use “@username)






     Retweet (use “RT” in front of @username to
      give someone credit when you share their
      original tweet with your followers)



                                                   26
How Facebook is Used
 Socialization
 Marketing
 Customer relationship management
 Public relations
 Learning
 Event organization
 Discussion
 Knowledge management
                                     27
Socialization




                28
Marketing
Burger King and the Sacrifice Facebook Application
The “sacrifice ten friends” facebook application
This memorable campaign quickly went viral and was adopted by
over 20,000 users, sacrificing 200,000 friends for free whoppers




                                                           29
Customer Relationship Tool




                             30
Public Relations




                   31
Learning




           32
Event Organization




                     33
Discussion Board




                   34
Knowledge Management




                       35
Sharing Knowledge through Notes




                                  36
How Twitter is Used
 Personal Branding
 Get Feedback
 Hire People
 Direct Traffic
 Read News
 Make New Friends
 Network for benefits
 Use it as a ToDo list
                          37
How Twitter is Used
   Business Management
   Notify Your Customers
   Take Notes
   Event Updates
   Find Prospects
   Provide Live coverage
   Time Management and Analysis
   Set Up Meetings
   Acquire Votes
                                   38
Personal Branding
Read News
Make New Friends
Live Coverage
Side Effects of Twitter & Facebook
 Facebookers, Twitterers more prone
  to attack by burglars
   These sites could face higher insurance
    premiums because burglars may be
    using them to find out their personal
    details
   Millions of users post details about their
    home, as well as holiday plans, acting
    as an invitation to the burglars.

                                                 43
Side Effects of Facebook
 Facebook Can Get You Fired
   You may spend too much working time in
    using facebook
   You may criticize about employers
 Montana officer resigns over Facebook
  comments
   Be careful when you write comments on
    Facebook
   A US police had to resign because he posted
    who-posted comment about putting stupid
    people in jail
                                                  44
Conclusion
 Facebook and Twitter allow individuals
  to express themselves to meet or share
 Facebook and Twitter have been used for
  many businesses and several sectors of
  society
 We may want to use Facebook and
  Twitter with an objective and a planned
  strategy in a proper time

12/20/09
Thank you
krunapon@kku.ac.th
http://www.facebook.com/tom.kanda
http://twitter.com/krunapon
http://gotoknow.org/blog/krunapon
http://gear.kku.ac.th/~krunapon
kanda.runapongsa@googlewave.com
References (1/2)
 http://siteanalytics.compete.com/twitter.com/
 http://www.textually.org/textually/archives/2009/
  02/022697.htm
 http://www.didactalab.de/wp-main/wp-
  content/2007/10/bild-15.png
 http://www.doshdosh.com/ways-you-can-use-
  twitter/
 Laura Short,“Social Media Primer: Facebook
  and Twitter”,
  http://www.slideshare.net/shortdigs/social-
  media-primer-facebook-and-twitter
                                                      47
References (2/2)
 Social Media Optimization, “Top Twenty Five
  Social Networking Sites – Feb 2009”,
  http://social-media-
  optimization.com/2009/02/top-twenty-five-social-
  networking-sites-feb-2009/
 Facebook, “Facebook | Statistics”,
  http://www.facebook.com/press/info.php?statisti
  cs
 http://blog.taragana.com/index.php/archive/face
  bookers-twitterers-more-prone-to-attack-by-
  burglars/

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Facebook Twitter Primer

  • 1. Facebook & Twitter Primer Dr. Kanda Runapongsa Saikaew Department of Computer Engineering Khon Kaen University, Thailand 1 1
  • 2. Agenda  What is Facebook?  What is Twitter?  How Facebook and Twitter are Used  Facebook and Twitter Side Effects  Conclusion 2
  • 3. Top 25 Social Networks Jan 09 3
  • 5. Facebook Overall Statistics  More than 350 million active users  More than 55 million status updates posted each day  More than 2.5 billion photos uploaded each month  More than 3.5 billion pieces of content (web links, new stories, blog posts, notes, photo album, etc.) shared each week  More than 3.5 million events created each month 5
  • 6. Facebook User Statistics  Average user spends more than 55 minutes per day on Facebook  Average user writes 25 comments on Facebook content each month  More than 70 translations available on the site  About 70% of Facebook users are out side the United States 6
  • 7. FB Platform and Mobile Statistics  More than one million developers from more than 180 countries  More than 500,000 active applications currently on Facebook platform  More than 250 applications have more than one million monthly active user  More than 65 million mobile users accessing Facebook 7
  • 8. Interesting Statistics of Facebook (2/2)  About 70% of Facebook users are outside the United States  More than one million developers and entrepreneurs from more than 180 countries  More than 350,000 active applications currently on Facebook Platform  More than 200 applications have more than one million monthly active users 8
  • 9.  Create a personal profile  Join and participate in groups  Join and participate in pages  Start your own group or page 9
  • 10. Personal Profiles  DO  Use a photo  Connect with family and friends  Create categories of friends  Set your privacy settings  Be conscientious about what you share  Create a custom URL at www.facebook.com/username  DON’T  Answer set-up questions you aren’t comfortable with  Connect with people you don’t know 10
  • 12. Be as private as you want. 12
  • 13. Set Your Facebook username  Go to http://www.facebook.com/username 13
  • 18. Top 10 Must Follow Twitter 18
  • 19. Top 10 Thai Twitter Accounts 19
  • 20. Top 10 Thai Twitter Accounts 20
  • 21.  It’s not just about sharing what you are doing  It’s about conversations  It’s about sharing information & resources such as interesting links and pictures  It’s about making new friends  It’s about expanding your network 21
  • 22.  DO  Create a user name you can live with  If you are branding yourself, use the same user name as your Facebook account (or other social media)  Do use your photo or logo  Find whom you should follow using http://twellow.com  Find topics of interest using http://search.twitter.com  Follow back those that follow and interest you  DON’T  Spam or direct sell 22
  • 25.  A concise twitter manual  Hashtags (use # symbol in front of topic; makes search easier)  Send a private message (use “d” followed with a space than a username to send a private message to “username”) 25
  • 26.  A concise twitter manual  Send a public message (use “@username)   Retweet (use “RT” in front of @username to give someone credit when you share their original tweet with your followers) 26
  • 27. How Facebook is Used  Socialization  Marketing  Customer relationship management  Public relations  Learning  Event organization  Discussion  Knowledge management 27
  • 29. Marketing Burger King and the Sacrifice Facebook Application The “sacrifice ten friends” facebook application This memorable campaign quickly went viral and was adopted by over 20,000 users, sacrificing 200,000 friends for free whoppers 29
  • 32. Learning 32
  • 37. How Twitter is Used  Personal Branding  Get Feedback  Hire People  Direct Traffic  Read News  Make New Friends  Network for benefits  Use it as a ToDo list 37
  • 38. How Twitter is Used  Business Management  Notify Your Customers  Take Notes  Event Updates  Find Prospects  Provide Live coverage  Time Management and Analysis  Set Up Meetings  Acquire Votes 38
  • 43. Side Effects of Twitter & Facebook  Facebookers, Twitterers more prone to attack by burglars  These sites could face higher insurance premiums because burglars may be using them to find out their personal details  Millions of users post details about their home, as well as holiday plans, acting as an invitation to the burglars. 43
  • 44. Side Effects of Facebook  Facebook Can Get You Fired  You may spend too much working time in using facebook  You may criticize about employers  Montana officer resigns over Facebook comments  Be careful when you write comments on Facebook  A US police had to resign because he posted who-posted comment about putting stupid people in jail 44
  • 45. Conclusion  Facebook and Twitter allow individuals to express themselves to meet or share  Facebook and Twitter have been used for many businesses and several sectors of society  We may want to use Facebook and Twitter with an objective and a planned strategy in a proper time 12/20/09
  • 47. References (1/2)  http://siteanalytics.compete.com/twitter.com/  http://www.textually.org/textually/archives/2009/ 02/022697.htm  http://www.didactalab.de/wp-main/wp- content/2007/10/bild-15.png  http://www.doshdosh.com/ways-you-can-use- twitter/  Laura Short,“Social Media Primer: Facebook and Twitter”, http://www.slideshare.net/shortdigs/social- media-primer-facebook-and-twitter 47
  • 48. References (2/2)  Social Media Optimization, “Top Twenty Five Social Networking Sites – Feb 2009”, http://social-media- optimization.com/2009/02/top-twenty-five-social- networking-sites-feb-2009/  Facebook, “Facebook | Statistics”, http://www.facebook.com/press/info.php?statisti cs  http://blog.taragana.com/index.php/archive/face bookers-twitterers-more-prone-to-attack-by- burglars/