SlideShare a Scribd company logo
#FAIL!
THINGS THAT DIDN‘T WORK OUT IN SOCIAL
MEDIA RESEARCH
- AND WHAT WE CAN LEARN FROM THEM
Workshop at Internet Research 16, Phoenix, October 21st, 2015.
• Workshop hashtag: #fail2015b
• Conference hashtag: #ir16
• Workshop website:
http://failworkshops.wordpress.com
• Etherpad: https://pad.okfn.org/p/fail
WELCOME
Luca Rossi
@LR
Karine Nahon
@karineb
Katrin Weller
@kwelle
ABOUT #FAIL! WORKSHOPS
• Traveling on to different conferences. First
workshop was at WebSci15 (June 2015)
• Aim: collect various examples for things that
can go wrong and share them with different
communities
learn from experiences
Connect different research communities
WHAT WE‘VE LEARNED SO FAR
0
100
200
300
400
500
600
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
Twitter
Facebook
YouTube
Blogs
Wikis
Foursquare
LinkedIn
MySpace
Number of publications per year, which mention the respective social media platform‘s name in their title. Scopus
Title Search. For details: http://kwelle.wordpress.com/2014/04/07/bibliometric-analysis-of-social-media-research/
SOCIAL MEDIA RESEARCH
2008-2013 papers on Twitter and elections: data sources
Weller, K. (2014). Twitter und Wahlen: Zwischen 140 Zeichen und Milliarden von Tweets. In: R. Reichert (Ed.), Big
Data: Analysen zum digitalen Wandel von Wissen, Macht und Ökonomie (pp. 239-257). Bielefeld: transcript.
6
Data source number
No information 11
Collected manually from Twitter website (Copy-Paste /
Screenshot)
6
Twitter API (no further information) 8
Twitter Search API 3
Twitter Streaming API 1
Twitter Rest API 1
Twitter API user timeline 1
Own program for accessing Twitter APIs 4
Twitter Gardenhose 1
Official Reseller (Gnip, DataSift) 3
YourTwapperKeeper 3
Other tools (e.g. Topsy) 6
Received from colleagues 1
SOCIAL MEDIA RESEARCH
What we discussed at the first workshop…
CURRENT PROBLEMS
Challenge 1: users
• How to involve social media users in the
research process?
• Presentation by Elodie Crespel: “Extending
data collection with web browser extension”
– Participants may be creative in their use of
technology – flexibility is needed.
Challenge 2: methods
• Data analytics: which approaches should be
chosen?
• Taha Yasseri: “The double-edged sword of
statistical significance”
– Questions the p-value as a standard for data
analytics.
– “too much of attention and reliance on specific
measures or methods without being aware of the
logic behind them, can be misleading”
Challenge 3: tools
• Many researchers use third party tools for
data collection or analysis – which may not
always work as expected.
• Presentation by Michael Bossetta and
Anamaria Dutceac Segesten: “Tracing
Eurosceptic Party Networks via Hyperlink
Network Analysis and #FAIL!ng: Can Web
Crawlers Keep up with Web Design?”
– Exemplary case: issuecrawler.
Challenge 4: content
• Content analysis is heavily effected by the
dynamic nature of social media.
• Presentation by Marie Van Cranenbroeck:
“Managing and Using Unstable Data in a Social
Science Research about Museums and
Audiences on Social Media”
– Data collection and storage challenges
Specific details and additions
• Researchers and users may have different ideas
about the definition of social media / social
networks
• Lack of evaluation standards
• Availability of data (also: not enough data)
• Data may be corrupt (e.g. missing data)
• Social media as a moving target (Karpf, D. (2012).
Social science research methods in Internet time.
Information, Communication & Society
15(5):639-661. )
Meta discussion
• Social media research can have various forms.
Different disciplines involved.
• Best practices and pitfalls in social media
research are mainly discussed informally. Few
possibilities to share unsuccessful approaches.
WHAT WE‘D LIKE TO LEARN TODAY
• Towards a categorization of challenges for
social media research: what can go wrong?
• Collection of more experiences
• Structuring them into different categories
WHAT WE‘D LIKE TO LEARN TODAY
Today:
- 4 presentations
- Think about your own experiences!
- … in connection to each presentation
- … in general
9:00 Introduction: “What we’ve learnt from the first workshop and
what we’d like to learn today”
9:15 Shawn Walker: “Complexity of collecting social media data
in ephemeral contexts”
9:40 Cornelius Puschmann: “Why LIWC sucks (or: saner options
for social media content analysis)”
10:05 Break
10:20 Luca Rossi: “The fourth deadly sin of social media researchers
(or: scientific research and unstable socio-technical platforms)”
10:45 Marco Toledo Bastos, “Individual Behavior from Aggregate
Social Media Data“
11:10 Discussion & Conclusions
12:00 End
PROGRAM
• Other experiences? Share your thoughts!
• Main categories of #fail cases?
• Top 3 take away messages for next workshop?
DISCUSSION
WHERE TO GO FROM HERE?
• Next steps – lessons learnt for future
workshop organisation
• Which additional conferences?
• Publication? Guidebook?
• Archiving:
– URLs may vanish (Question: linear rate of decay?)
– Images missing
– Platforms changing (moving target!) – not just about the interface!
• Visualization of results
– Word cloud (compare histograms)
• Tools
– sentiment140, Internet Archive, GNIP
• Methods
– Content Analysis:
• replicability? Validation?
• Context for social media contents (e.g. surrounding tweets).
• LIWC, General Inquirer
– Predictions
– „Data Science“
• Lack of theory
• Data Quality:
– Can we still cite/use data and research published in 2007/2008`?
– Baseline? (how to define for a moving target)
• Theory:
– Can we only do descriptive work for single platforms?
– Look for the theory instead for the data?
• Meta
– Systematic review of existing literature is needed
• Documentation
– Timeframe generalizaion
– Document time, cultures?
– How long will my results be valid?
– Have a general base for comparison

More Related Content

PDF
Fail! workshop introduction at Web Science Conference
PPT
Digital Scholarship: building an online scholarly presence
PPTX
PPTX
Twenty Five Years in Cheminformatics – A Career Path Through a Diverse Series...
PPTX
Data matters-bournemouth-2015
PPT
Global Education Programs
PPT
Social Media In Research
PPT
Insights into Influence: Scholar-Practitioner Profile in the Academy and Comm...
Fail! workshop introduction at Web Science Conference
Digital Scholarship: building an online scholarly presence
Twenty Five Years in Cheminformatics – A Career Path Through a Diverse Series...
Data matters-bournemouth-2015
Global Education Programs
Social Media In Research
Insights into Influence: Scholar-Practitioner Profile in the Academy and Comm...

What's hot (20)

PPTX
MATC New Student Library Presentation
PPTX
Academic Social Network Sites: a rough guide for researchers
PDF
Creation of visualizations based on Linked Data
PDF
Academic Social Networks : Challenges and opportunities. 7th UNICA Scholarly ...
PPTX
Web 2.0 study tools 02
PPTX
Give me kudos for taking responsibility for self-marketing my scientific publ...
PDF
Librarians & altmetrics: Tools, tips and use cases
PPT
scholarly Publishing, CORE, Tampere
PPT
Champlain College LILAC 2010 Presentation
PPT
Discovery of Technology: Tools for Research Management & Interdisciplinary C...
PPTX
Social media: introduction to useful tools for academics
PPTX
Research students-2010.01.18
PPTX
Academic social networks site as networked socio-technical systems for schola...
PPTX
Finding and Using E-Books
PPT
Visualization as a New Media Literacy
PPT
Online 1207
PPTX
Social Networking Tools for Scientists and Building an Online Profile
PDF
Computational Approaches to Studying Anti-Social Behaviour on Social Media
PDF
Software Codesign With Older People
PPTX
Preliminary task 7.09
MATC New Student Library Presentation
Academic Social Network Sites: a rough guide for researchers
Creation of visualizations based on Linked Data
Academic Social Networks : Challenges and opportunities. 7th UNICA Scholarly ...
Web 2.0 study tools 02
Give me kudos for taking responsibility for self-marketing my scientific publ...
Librarians & altmetrics: Tools, tips and use cases
scholarly Publishing, CORE, Tampere
Champlain College LILAC 2010 Presentation
Discovery of Technology: Tools for Research Management & Interdisciplinary C...
Social media: introduction to useful tools for academics
Research students-2010.01.18
Academic social networks site as networked socio-technical systems for schola...
Finding and Using E-Books
Visualization as a New Media Literacy
Online 1207
Social Networking Tools for Scientists and Building an Online Profile
Computational Approaches to Studying Anti-Social Behaviour on Social Media
Software Codesign With Older People
Preliminary task 7.09
Ad

Viewers also liked (20)

PDF
Presentacion top 5
PPTX
Tet2015 projecto homem-de-agua_pedronunes_pt
PDF
最近二十年中國文學史綱
PDF
Boletín EHS noviembre 2015
PPT
Conversions
PPTX
Balıkesir katı atık deponi alanı
PDF
三元挨星秘訣仙傳
PDF
PV NOTÍCIAS EDIÇÃO N° 10
PDF
Curso: Comunicación de datos y redes: 01 Repaso de conceptos básicos
PPT
Educación Musical
PPTX
La apreciacion musical
PPTX
Marketing is Dead. Only Moments Matter.
PDF
Aula sinais e símbolos
PPT
How Did Life Begin
PDF
Sistemas de refuerzo sonoro
PDF
Weller pleasures+perils social media
PDF
Weller social media as research data_psm15
PDF
EstimacióN Y Prueba De HipóTesis
PPTX
Tema 1 administración de compras y abastecimientos
PDF
INDIA Art and Culture
Presentacion top 5
Tet2015 projecto homem-de-agua_pedronunes_pt
最近二十年中國文學史綱
Boletín EHS noviembre 2015
Conversions
Balıkesir katı atık deponi alanı
三元挨星秘訣仙傳
PV NOTÍCIAS EDIÇÃO N° 10
Curso: Comunicación de datos y redes: 01 Repaso de conceptos básicos
Educación Musical
La apreciacion musical
Marketing is Dead. Only Moments Matter.
Aula sinais e símbolos
How Did Life Begin
Sistemas de refuerzo sonoro
Weller pleasures+perils social media
Weller social media as research data_psm15
EstimacióN Y Prueba De HipóTesis
Tema 1 administración de compras y abastecimientos
INDIA Art and Culture
Ad

Similar to Fail ir16 intro (20)

PPTX
Blurring the Boundaries? Ethical challenges in using social media for social...
PDF
ESRC Research Methods Festival NSMNSS presentation
PPTX
Innovative approaches to analyses of online social networks
PDF
"I always feel it must be great to be a hacker"
PDF
The Hidden Data of Social Media Rearch_CSS-winter-symposium
PDF
Hidden Data of Social Media Research
PDF
Social Media Digital Analytics Project for Communication Research
PPT
Social media engagement
PPTX
Working with Social Media Data: Ethics & good practice around collecting, usi...
PDF
Social Media Research Methods
PDF
Social Web: (Big) Data Mining | summer 2014/2015 course syllabus
PDF
New Social Media, New Social Science presentation to ESRC roundtable Jan2015
PDF
Introduction to Mining Social Media Data
PPTX
What’s on your mind? A Social Media Workshop
PPT
Forrester Research Social Round Table
PPTX
Solstice 2019 social media tools and data
PPTX
Gauditz & Kunze, Web archives as research data FINAL.pptx
PPT
The Social Impact of Events in Social Media Conversation
PDF
Sam Loewner - Using Social Media to Achieve Goals, Engage Citizens, and Impro...
PDF
Carneval in Rio or St. Patricks Day? Detecting Events in Social Media
Blurring the Boundaries? Ethical challenges in using social media for social...
ESRC Research Methods Festival NSMNSS presentation
Innovative approaches to analyses of online social networks
"I always feel it must be great to be a hacker"
The Hidden Data of Social Media Rearch_CSS-winter-symposium
Hidden Data of Social Media Research
Social Media Digital Analytics Project for Communication Research
Social media engagement
Working with Social Media Data: Ethics & good practice around collecting, usi...
Social Media Research Methods
Social Web: (Big) Data Mining | summer 2014/2015 course syllabus
New Social Media, New Social Science presentation to ESRC roundtable Jan2015
Introduction to Mining Social Media Data
What’s on your mind? A Social Media Workshop
Forrester Research Social Round Table
Solstice 2019 social media tools and data
Gauditz & Kunze, Web archives as research data FINAL.pptx
The Social Impact of Events in Social Media Conversation
Sam Loewner - Using Social Media to Achieve Goals, Engage Citizens, and Impro...
Carneval in Rio or St. Patricks Day? Detecting Events in Social Media

More from Katrin Weller (20)

PDF
Challenges in-archiving-twitter
PDF
The digital traces of user generated content
PDF
Twitter-Daten in der sozialwissenschaftlichen Forschung – Möglichkeiten und H...
PDF
Publishing with impact
PDF
Social-Media-Forschung
PPTX
Big data - Gewinnung, Auswertung und Darstellung großer Mengen onlinegenerier...
PDF
What’s new in social media research?
PDF
Twitter-Daten in der sozialwissenschaftlichen Forschung
PDF
Quantität vor Qualität? Big Data im Kontext von Social Media Daten
PDF
The pleasures and perils of studying Twitter
PDF
Friends or Followers. German Soccer Clubs and Their Fans on Twitter
PDF
What do we get from Twitter - and what not?
PDF
Twitter research overview
PPTX
Tweeting the news
PDF
Diata12 opening: Twitter research in Düsseldorf
PDF
Twitter tipps online11
PDF
Diata11_opening
PDF
Approaches to Analyzing Scientific Communication on Twitter
PDF
Twitter for Scientific Communication
PDF
Conference Tweets
Challenges in-archiving-twitter
The digital traces of user generated content
Twitter-Daten in der sozialwissenschaftlichen Forschung – Möglichkeiten und H...
Publishing with impact
Social-Media-Forschung
Big data - Gewinnung, Auswertung und Darstellung großer Mengen onlinegenerier...
What’s new in social media research?
Twitter-Daten in der sozialwissenschaftlichen Forschung
Quantität vor Qualität? Big Data im Kontext von Social Media Daten
The pleasures and perils of studying Twitter
Friends or Followers. German Soccer Clubs and Their Fans on Twitter
What do we get from Twitter - and what not?
Twitter research overview
Tweeting the news
Diata12 opening: Twitter research in Düsseldorf
Twitter tipps online11
Diata11_opening
Approaches to Analyzing Scientific Communication on Twitter
Twitter for Scientific Communication
Conference Tweets

Recently uploaded (20)

PPTX
Smart Card Face Mask detection soluiondr
PPTX
Strategies for Social Media App Enhancement
PPTX
How to Make Sure Your Video is Optimized for SEO
DOC
ASU毕业证学历认证,圣三一拉邦音乐与舞蹈学院毕业证留学本科毕业证
PDF
Mastering Social Media Marketing in 2025.pdf
PDF
Social Media Marketing Company In Nagpur
PDF
Your Breakthrough Starts Here Make Me Popular
PPT
memimpindegra1uejehejehdksnsjsbdkdndgggwksj
PDF
Customer Churn Prediction in Digital Banking: A Comparative Study of Xai Tech...
DOCX
Buy Goethe A1 ,B2 ,C1 certificate online without writing
PDF
Climate Risk and Credit Allocation: How Banks Are Integrating Environmental R...
PDF
Transform Your Social Media, Grow Your Brand
PDF
Zero-Day-and-Zero-Click-Attacks-Advanced-Cyber-Threats.pdf
PDF
Instagram Reels Growth Guide 2025.......
PDF
Does Ownership Structure Play an Important Role in the Banking Industry?
PDF
Regulation Study, Differences and Implementation of Bank Indonesia National C...
PDF
Effectiveness of Good Corporate Governance and Corporate Social Responsibilit...
PDF
TikTok Live shadow viewers_ Who watches without being counted
PDF
Why Digital Marketing Matters in Today’s World Ask ChatGPT
PPTX
Eric Starker - Social Media Portfolio - 2025
Smart Card Face Mask detection soluiondr
Strategies for Social Media App Enhancement
How to Make Sure Your Video is Optimized for SEO
ASU毕业证学历认证,圣三一拉邦音乐与舞蹈学院毕业证留学本科毕业证
Mastering Social Media Marketing in 2025.pdf
Social Media Marketing Company In Nagpur
Your Breakthrough Starts Here Make Me Popular
memimpindegra1uejehejehdksnsjsbdkdndgggwksj
Customer Churn Prediction in Digital Banking: A Comparative Study of Xai Tech...
Buy Goethe A1 ,B2 ,C1 certificate online without writing
Climate Risk and Credit Allocation: How Banks Are Integrating Environmental R...
Transform Your Social Media, Grow Your Brand
Zero-Day-and-Zero-Click-Attacks-Advanced-Cyber-Threats.pdf
Instagram Reels Growth Guide 2025.......
Does Ownership Structure Play an Important Role in the Banking Industry?
Regulation Study, Differences and Implementation of Bank Indonesia National C...
Effectiveness of Good Corporate Governance and Corporate Social Responsibilit...
TikTok Live shadow viewers_ Who watches without being counted
Why Digital Marketing Matters in Today’s World Ask ChatGPT
Eric Starker - Social Media Portfolio - 2025

Fail ir16 intro

  • 1. #FAIL! THINGS THAT DIDN‘T WORK OUT IN SOCIAL MEDIA RESEARCH - AND WHAT WE CAN LEARN FROM THEM Workshop at Internet Research 16, Phoenix, October 21st, 2015.
  • 2. • Workshop hashtag: #fail2015b • Conference hashtag: #ir16 • Workshop website: http://failworkshops.wordpress.com • Etherpad: https://pad.okfn.org/p/fail WELCOME Luca Rossi @LR Karine Nahon @karineb Katrin Weller @kwelle
  • 3. ABOUT #FAIL! WORKSHOPS • Traveling on to different conferences. First workshop was at WebSci15 (June 2015) • Aim: collect various examples for things that can go wrong and share them with different communities learn from experiences Connect different research communities
  • 5. 0 100 200 300 400 500 600 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Twitter Facebook YouTube Blogs Wikis Foursquare LinkedIn MySpace Number of publications per year, which mention the respective social media platform‘s name in their title. Scopus Title Search. For details: http://kwelle.wordpress.com/2014/04/07/bibliometric-analysis-of-social-media-research/ SOCIAL MEDIA RESEARCH
  • 6. 2008-2013 papers on Twitter and elections: data sources Weller, K. (2014). Twitter und Wahlen: Zwischen 140 Zeichen und Milliarden von Tweets. In: R. Reichert (Ed.), Big Data: Analysen zum digitalen Wandel von Wissen, Macht und Ökonomie (pp. 239-257). Bielefeld: transcript. 6 Data source number No information 11 Collected manually from Twitter website (Copy-Paste / Screenshot) 6 Twitter API (no further information) 8 Twitter Search API 3 Twitter Streaming API 1 Twitter Rest API 1 Twitter API user timeline 1 Own program for accessing Twitter APIs 4 Twitter Gardenhose 1 Official Reseller (Gnip, DataSift) 3 YourTwapperKeeper 3 Other tools (e.g. Topsy) 6 Received from colleagues 1 SOCIAL MEDIA RESEARCH
  • 7. What we discussed at the first workshop… CURRENT PROBLEMS
  • 8. Challenge 1: users • How to involve social media users in the research process? • Presentation by Elodie Crespel: “Extending data collection with web browser extension” – Participants may be creative in their use of technology – flexibility is needed.
  • 9. Challenge 2: methods • Data analytics: which approaches should be chosen? • Taha Yasseri: “The double-edged sword of statistical significance” – Questions the p-value as a standard for data analytics. – “too much of attention and reliance on specific measures or methods without being aware of the logic behind them, can be misleading”
  • 10. Challenge 3: tools • Many researchers use third party tools for data collection or analysis – which may not always work as expected. • Presentation by Michael Bossetta and Anamaria Dutceac Segesten: “Tracing Eurosceptic Party Networks via Hyperlink Network Analysis and #FAIL!ng: Can Web Crawlers Keep up with Web Design?” – Exemplary case: issuecrawler.
  • 11. Challenge 4: content • Content analysis is heavily effected by the dynamic nature of social media. • Presentation by Marie Van Cranenbroeck: “Managing and Using Unstable Data in a Social Science Research about Museums and Audiences on Social Media” – Data collection and storage challenges
  • 12. Specific details and additions • Researchers and users may have different ideas about the definition of social media / social networks • Lack of evaluation standards • Availability of data (also: not enough data) • Data may be corrupt (e.g. missing data) • Social media as a moving target (Karpf, D. (2012). Social science research methods in Internet time. Information, Communication & Society 15(5):639-661. )
  • 13. Meta discussion • Social media research can have various forms. Different disciplines involved. • Best practices and pitfalls in social media research are mainly discussed informally. Few possibilities to share unsuccessful approaches.
  • 14. WHAT WE‘D LIKE TO LEARN TODAY • Towards a categorization of challenges for social media research: what can go wrong? • Collection of more experiences • Structuring them into different categories
  • 15. WHAT WE‘D LIKE TO LEARN TODAY Today: - 4 presentations - Think about your own experiences! - … in connection to each presentation - … in general
  • 16. 9:00 Introduction: “What we’ve learnt from the first workshop and what we’d like to learn today” 9:15 Shawn Walker: “Complexity of collecting social media data in ephemeral contexts” 9:40 Cornelius Puschmann: “Why LIWC sucks (or: saner options for social media content analysis)” 10:05 Break 10:20 Luca Rossi: “The fourth deadly sin of social media researchers (or: scientific research and unstable socio-technical platforms)” 10:45 Marco Toledo Bastos, “Individual Behavior from Aggregate Social Media Data“ 11:10 Discussion & Conclusions 12:00 End PROGRAM
  • 17. • Other experiences? Share your thoughts! • Main categories of #fail cases? • Top 3 take away messages for next workshop? DISCUSSION
  • 18. WHERE TO GO FROM HERE? • Next steps – lessons learnt for future workshop organisation • Which additional conferences? • Publication? Guidebook?
  • 19. • Archiving: – URLs may vanish (Question: linear rate of decay?) – Images missing – Platforms changing (moving target!) – not just about the interface! • Visualization of results – Word cloud (compare histograms) • Tools – sentiment140, Internet Archive, GNIP • Methods – Content Analysis: • replicability? Validation? • Context for social media contents (e.g. surrounding tweets). • LIWC, General Inquirer – Predictions – „Data Science“ • Lack of theory • Data Quality: – Can we still cite/use data and research published in 2007/2008`? – Baseline? (how to define for a moving target) • Theory: – Can we only do descriptive work for single platforms? – Look for the theory instead for the data? • Meta – Systematic review of existing literature is needed • Documentation – Timeframe generalizaion – Document time, cultures? – How long will my results be valid? – Have a general base for comparison

Editor's Notes

  • #4: Social media platforms and users – a moving target… Best practices and pitfalls in social media research are mainly discussed informally. Few possibilities to share unsuccessful approaches. Researchers with lots of different disciplinary backgrounds enter the field. Different fields of expertise, few interdisciplinary exchange of approaches. Limited possibilities for data sharing / validation and reproduction of results.