SlideShare a Scribd company logo
CAPACITY PLANNING
with reference to McDonalds
Hi, friends I am
Ronald’s
Yes, I am here to
tell you about my
story
Story of McDonald

My Team members are:
Sai Praveen
Piyush Singh
Ankit Verma
Anand Batra
CAPACITY
Capacity is the upper limit on the load that
an operating unit can handle.
• The basic questions in capacity handling
are:
• What kind of capacity is needed?
• How much is needed?
• When is it needed?
CAPACITY PLANNING
• Capacity planning is the process of
determining the production capacity
needed by an organization to meet
changing demands for its products.
• In the context of capacity planning,
“capacity" is the maximum amount of
work that an organization is capable of
completing in a given period of time.
• A discrepancy between the capacity of an
organization and the demands of its customers
results in an inefficiency, either in under-utilized
resources or unfulfilled customers.
• The goal of capacity planning is to minimize this
discrepancy.
• Capacity can be increased through introducing
new techniques, equipment and materials,
increasing the number of workers or machines,
increasing the number of shifts, or acquiring
additional production facilities.
Mc Donalds
• McDonald's is the world's leading food service
retailer with more than 33,000 restaurants in 118
countries serving more than 67 million customers
each day.
• In India, it operates under two parent franchisees
 Hardcastle Restaurants Pvt. Ltd – West and South
 Vikram Bakshi's Connaught Plaza Restaurants
Private Limited – North and East
• McDonald's India is a leader in the food retail
space, with a presence of more than 250
restaurants serving more than 6.5 lakh customers
daily in India.
McDonalds (Sonipat)
• Located at Ansal Plaza Mall, Kundli,
Sonipat 131001
• Operation Hours – (8a.m-11p.m)
• 115 covers
• 1 Restaurant Manager , 2 Astt. Manager
• 1 Relationship Executive ,1 Crew Trainer
• 25 crews
FACTORS AFFECTING CAPACITY
PLANNING
• Product Design
Every product has its own unique recipe

• Process Design
Process of a making of product should be
time
effective but quality cannot
be reduced
• Product Variety
Product having less variation can be
processed together to reduce overall time
• Product Quality
Test & Inspection are made in order to
keep a check on quality of product.

• Product Scheduling
Scheduling that keeps the product flow
well balanced and synchronized
ECONOMIES OF SCALE
Economies of scale results in lowers the
average cost per unit through increased
production since fixed costs are shared
over an increased number of goods.
DISECONOMIES OF SCALE
Diseconomies of scale result in rising long
run average costs which are experienced
1) When a firm expands
2) When govt. policies changes
Capacity strategies
• Lead strategy-the company increases
its production capacity in advance of
anticipated increases in demand.
• Lag strategy-the company responds to
actual increases in demand by
boosting capacity after the operation
is running at full steam.
• Match strategy-the company matches
the demand and supply.
McDonalds’ capacity strategy
• The company uses lead strategy
• Bun inventory- 2 days advance
• FCD(Fried chilled dried) inventory- 3 days
advance
• Coke inventory- 15 days advance
DESIGNED AND ACTUAL CAPACITY
 Design capacity is the maximum
theoretical output of a system
 Actual capacity is the rate of output
actually achieved.
DESIGN CAPACITY
• McAloo tikki
• Prepration time = 42s
• Prepration time (hrs.)=
42/3600=0.0116667hrs
• Operating Hours =15
• Total McAloo tikki in a day=15/0.0116667
=1286(approx.)
UTILIZATION
• Utilization is the percent of design
capacity achieved
• Actual Output = 352
• Utilization =
Actual Output/ Design Capacity
352/1286 =27 %
CAPACITY PLANNING
FRAMEWORK
• Estimating Total Requirements
• Estimating Labor and Machine
Requirements
• Computing Capacity Availability
• Comparison of Availability and
Requirements
• Process Mapping and Capacity Analysis
COMPUTING TOTAL
REQUIREMENTS
No. of working days in the outlet(N ) = 7
No. of working hours per day (h) = 15 hrs.
System Availability (WEEKLY) = 7x15= 105
hrs.
d
ESTIMATING LABOUR
REQUIREMENTS
• Labor requirements depends fully on
sales
• Requirements will vary in the following
ways
• Peak Time (1pm- 4pm) & (7pm-10pm)
Expected Guest Count- 400
• Weekends
Expected Guest Count- 600
• Holidays
RESOURCE AVAILABLITY
• No. of Workers Available (N ) = 25
• Absenteeism (a) = 2%
• Workers Capacity = N X h X N X (1-a/100)
(weekly)
= 7 X 15 X 25 X (98/100)
= 2572 hrs.
L

d

L
ESTIMATING MACHINE
REQUIREMENTS
• Machine requirements are totally depend
on Product Variants
• Burgers
• French Fries
• Coke
• Ice-cream
• Cold Coffee & Ice Tea
• McPuff Pizza
RESOURCE AVAILABILITY
• No. of Machines Available (N ) = 17
• Machine Capacity= N X h X N
(weekly)
=7 X 15 X 17 = 1785 hrs.
m

d

m
PROCESS MAPING
VEG-LINE for making Burgers
HYPOTHETICAL PROBLEM
• The outlet is small and it is not able to handle the
crowd.
• The plant has two options- to expand the outlet, to
open a new outlet in the locality.
• The marketing research says the probability of
success if we expands the outlet is 80%, with a cost
of 50 lakhs, the revenue generated would be 1 crore.
In case of failure the loss would be 30 lakhs.
• The probability of success if we open a new outlet in
the locality would be 60%, with a cost of 90 lakhs,
the revenue generated would be1.4 crores. In case of
failure the loss would be 40 lakhs.
DECISION TREE
DECISION
• EMV at node 1
• (0.8 x 1) + (0.2 x -0.3) = 74 lakhs
• EMV at node 2
• (0.6 x 1.4) + (0.4 x -0.4) = 68 lakhs

• Decision at node A is to EXPAND the
plant as it will get more profit.
LEARNINGS
• It helped us to ensure that current &
future capacity and performance aspects
of the business requirements are
provided in cost effective manners.
• It helped us in understanding the
importance of decision –tree in order to
select the most effective & efficient
method of capacity expansion.
Capacity Planning with reference to McDonlds

More Related Content

PPTX
Capacity planning
PPTX
BUSINESS PLAN
PPTX
How to Handle Guest with Complaints in Hotel
PPT
Inventory
DOCX
Case study on Ratan Tata
PPT
Cultural Dimensions
PPTX
Capacity planning
PPTX
The roles of stakeholders in curriculum implementation
Capacity planning
BUSINESS PLAN
How to Handle Guest with Complaints in Hotel
Inventory
Case study on Ratan Tata
Cultural Dimensions
Capacity planning
The roles of stakeholders in curriculum implementation

What's hot (20)

PPTX
Operations strategies of KFC
PPTX
Amazon case study
PPT
McDonalds Corporation Strategic Management Analysis
DOCX
Strategic management project report finallllllllllllllllllll
PPTX
Unilever Strategic Management Assignment
PPTX
Foodpanda-Marketing and Business reserch
PPTX
McDonald's - Strategic Management [BUSS444]
PPTX
Supply chain management of McDonalds
PDF
Strategic Management - Mcdonald's
PPT
Unilever Supply Chain Management
PPT
Mc donald's ppt
PPTX
Marketing Positioning Tesla / Positioning a product
PPTX
McKinsey & Company: Managing Knowledge and Learning
PPTX
Mc donald's SCM (ppt)
PPTX
Sales and Distribution of Coca cola
PPT
Final eb ch p supply chain management of kfc
PPTX
PPTX
Marketing strategy of Coca-Cola
PPTX
Business model of Mcdonald's
PPTX
ALDI: The Dark horse Discounter
Operations strategies of KFC
Amazon case study
McDonalds Corporation Strategic Management Analysis
Strategic management project report finallllllllllllllllllll
Unilever Strategic Management Assignment
Foodpanda-Marketing and Business reserch
McDonald's - Strategic Management [BUSS444]
Supply chain management of McDonalds
Strategic Management - Mcdonald's
Unilever Supply Chain Management
Mc donald's ppt
Marketing Positioning Tesla / Positioning a product
McKinsey & Company: Managing Knowledge and Learning
Mc donald's SCM (ppt)
Sales and Distribution of Coca cola
Final eb ch p supply chain management of kfc
Marketing strategy of Coca-Cola
Business model of Mcdonald's
ALDI: The Dark horse Discounter
Ad

Viewers also liked (20)

PDF
Cement supply chain
DOCX
Supply Chain Management at Walmart
PPT
Walmart's Supply Chain
PPTX
Walmart Supply Chain Management ( Case study)
PPTX
Birla cement!
PPTX
My ppt presentation on ultra tech cement copy
PPTX
Supply Chain Management - Walmart
PPT
Walmart scm
PPTX
Walmart Supply chain management
PPTX
Maintenance, Re-engineering &Reverse Engineering in Software Engineering
PPT
reverse engineering
PDF
Reverse engineering
PPT
Capacity 1
PPTX
Software reverse engineering
PDF
Reverse Engineering of Software Architecture
PPTX
Tools for capacity planning, measurement of capacity, capacity planning process
PPT
Line balancing
PPT
Legacy Software Maintenance And Management
PPTX
Measurement System Analysis
PPTX
intra and inter personal relations
Cement supply chain
Supply Chain Management at Walmart
Walmart's Supply Chain
Walmart Supply Chain Management ( Case study)
Birla cement!
My ppt presentation on ultra tech cement copy
Supply Chain Management - Walmart
Walmart scm
Walmart Supply chain management
Maintenance, Re-engineering &Reverse Engineering in Software Engineering
reverse engineering
Reverse engineering
Capacity 1
Software reverse engineering
Reverse Engineering of Software Architecture
Tools for capacity planning, measurement of capacity, capacity planning process
Line balancing
Legacy Software Maintenance And Management
Measurement System Analysis
intra and inter personal relations
Ad

Similar to Capacity Planning with reference to McDonlds (20)

PPTX
Capacity Planning of Mc Donald
PPTX
Manufacturing's Holy Grail: A Practical Science for Executives and Managers
PPT
3. capacity planning
PPT
Capacity requirement planning sure 12mt07ind019
PPT
Strategic capacity planning for products and services
PPT
Capacity requirement planning sure 12mt07ind019
PPTX
Capacity planning
PPT
Aurora ELP Processing System Improvement Project
PPTX
Mba ii pmom_unit-2.1 capacity a
PPT
7 -managing_capacity
PPTX
CAPACITY & AGGREGATE PLANNING
PPT
PPTX
Capacity Planning
PPTX
Process planning SMED and VSM: Single minute exchange of die and Value stream...
PPTX
Inventory mgmt n jit
PPTX
Om ibs-1
PPTX
Lean & Agile Manufacturing Systems.pptx - Value Stream
PDF
Pgbm03 MBA OPERATION MANAGEMENT session 06 planning and managing capacity
PPTX
Productivity Improvement of a Laboratory Equipment Manufacturing Company thro...
PPTX
totalproductivemaintenance-210429042245.pptx
Capacity Planning of Mc Donald
Manufacturing's Holy Grail: A Practical Science for Executives and Managers
3. capacity planning
Capacity requirement planning sure 12mt07ind019
Strategic capacity planning for products and services
Capacity requirement planning sure 12mt07ind019
Capacity planning
Aurora ELP Processing System Improvement Project
Mba ii pmom_unit-2.1 capacity a
7 -managing_capacity
CAPACITY & AGGREGATE PLANNING
Capacity Planning
Process planning SMED and VSM: Single minute exchange of die and Value stream...
Inventory mgmt n jit
Om ibs-1
Lean & Agile Manufacturing Systems.pptx - Value Stream
Pgbm03 MBA OPERATION MANAGEMENT session 06 planning and managing capacity
Productivity Improvement of a Laboratory Equipment Manufacturing Company thro...
totalproductivemaintenance-210429042245.pptx

More from Sai Praveen Chettupalli (8)

PPTX
Sales Management in Dish TV
DOCX
Report on Celebrity Endorsement
PPTX
Implementing the Theory of Constraints (TOC) In Production
PPTX
Supply Chain Management of ZARA
PPTX
Project Leadership in multi cultural context
PPT
Marketing mix of Aircel surf excel
DOCX
Blogs and discussion forum as a medium for knowledge sharing
PDF
Market Research on consumer behavior towards coffee bars
Sales Management in Dish TV
Report on Celebrity Endorsement
Implementing the Theory of Constraints (TOC) In Production
Supply Chain Management of ZARA
Project Leadership in multi cultural context
Marketing mix of Aircel surf excel
Blogs and discussion forum as a medium for knowledge sharing
Market Research on consumer behavior towards coffee bars

Recently uploaded (20)

PPT
Teaching material agriculture food technology
DOCX
The AUB Centre for AI in Media Proposal.docx
PDF
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
PDF
Per capita expenditure prediction using model stacking based on satellite ima...
PDF
NewMind AI Weekly Chronicles - August'25 Week I
PDF
Dropbox Q2 2025 Financial Results & Investor Presentation
PPTX
A Presentation on Artificial Intelligence
PDF
Diabetes mellitus diagnosis method based random forest with bat algorithm
PDF
Agricultural_Statistics_at_a_Glance_2022_0.pdf
PDF
Advanced methodologies resolving dimensionality complications for autism neur...
PPTX
Understanding_Digital_Forensics_Presentation.pptx
PDF
Approach and Philosophy of On baking technology
PDF
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
PDF
Spectral efficient network and resource selection model in 5G networks
PDF
Blue Purple Modern Animated Computer Science Presentation.pdf.pdf
PDF
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
PDF
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
PPTX
MYSQL Presentation for SQL database connectivity
PDF
Reach Out and Touch Someone: Haptics and Empathic Computing
Teaching material agriculture food technology
The AUB Centre for AI in Media Proposal.docx
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
Per capita expenditure prediction using model stacking based on satellite ima...
NewMind AI Weekly Chronicles - August'25 Week I
Dropbox Q2 2025 Financial Results & Investor Presentation
A Presentation on Artificial Intelligence
Diabetes mellitus diagnosis method based random forest with bat algorithm
Agricultural_Statistics_at_a_Glance_2022_0.pdf
Advanced methodologies resolving dimensionality complications for autism neur...
Understanding_Digital_Forensics_Presentation.pptx
Approach and Philosophy of On baking technology
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
Digital-Transformation-Roadmap-for-Companies.pptx
Spectral efficient network and resource selection model in 5G networks
Blue Purple Modern Animated Computer Science Presentation.pdf.pdf
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
MYSQL Presentation for SQL database connectivity
Reach Out and Touch Someone: Haptics and Empathic Computing

Capacity Planning with reference to McDonlds

  • 2. Hi, friends I am Ronald’s Yes, I am here to tell you about my story Story of McDonald My Team members are: Sai Praveen Piyush Singh Ankit Verma Anand Batra
  • 3. CAPACITY Capacity is the upper limit on the load that an operating unit can handle. • The basic questions in capacity handling are: • What kind of capacity is needed? • How much is needed? • When is it needed?
  • 4. CAPACITY PLANNING • Capacity planning is the process of determining the production capacity needed by an organization to meet changing demands for its products. • In the context of capacity planning, “capacity" is the maximum amount of work that an organization is capable of completing in a given period of time.
  • 5. • A discrepancy between the capacity of an organization and the demands of its customers results in an inefficiency, either in under-utilized resources or unfulfilled customers. • The goal of capacity planning is to minimize this discrepancy. • Capacity can be increased through introducing new techniques, equipment and materials, increasing the number of workers or machines, increasing the number of shifts, or acquiring additional production facilities.
  • 6. Mc Donalds • McDonald's is the world's leading food service retailer with more than 33,000 restaurants in 118 countries serving more than 67 million customers each day. • In India, it operates under two parent franchisees  Hardcastle Restaurants Pvt. Ltd – West and South  Vikram Bakshi's Connaught Plaza Restaurants Private Limited – North and East • McDonald's India is a leader in the food retail space, with a presence of more than 250 restaurants serving more than 6.5 lakh customers daily in India.
  • 7. McDonalds (Sonipat) • Located at Ansal Plaza Mall, Kundli, Sonipat 131001 • Operation Hours – (8a.m-11p.m) • 115 covers • 1 Restaurant Manager , 2 Astt. Manager • 1 Relationship Executive ,1 Crew Trainer • 25 crews
  • 8. FACTORS AFFECTING CAPACITY PLANNING • Product Design Every product has its own unique recipe • Process Design Process of a making of product should be time effective but quality cannot be reduced • Product Variety Product having less variation can be processed together to reduce overall time
  • 9. • Product Quality Test & Inspection are made in order to keep a check on quality of product. • Product Scheduling Scheduling that keeps the product flow well balanced and synchronized
  • 10. ECONOMIES OF SCALE Economies of scale results in lowers the average cost per unit through increased production since fixed costs are shared over an increased number of goods.
  • 11. DISECONOMIES OF SCALE Diseconomies of scale result in rising long run average costs which are experienced 1) When a firm expands 2) When govt. policies changes
  • 12. Capacity strategies • Lead strategy-the company increases its production capacity in advance of anticipated increases in demand. • Lag strategy-the company responds to actual increases in demand by boosting capacity after the operation is running at full steam. • Match strategy-the company matches the demand and supply.
  • 13. McDonalds’ capacity strategy • The company uses lead strategy • Bun inventory- 2 days advance • FCD(Fried chilled dried) inventory- 3 days advance • Coke inventory- 15 days advance
  • 14. DESIGNED AND ACTUAL CAPACITY  Design capacity is the maximum theoretical output of a system  Actual capacity is the rate of output actually achieved.
  • 15. DESIGN CAPACITY • McAloo tikki • Prepration time = 42s • Prepration time (hrs.)= 42/3600=0.0116667hrs • Operating Hours =15 • Total McAloo tikki in a day=15/0.0116667 =1286(approx.)
  • 16. UTILIZATION • Utilization is the percent of design capacity achieved • Actual Output = 352 • Utilization = Actual Output/ Design Capacity 352/1286 =27 %
  • 17. CAPACITY PLANNING FRAMEWORK • Estimating Total Requirements • Estimating Labor and Machine Requirements • Computing Capacity Availability • Comparison of Availability and Requirements • Process Mapping and Capacity Analysis
  • 18. COMPUTING TOTAL REQUIREMENTS No. of working days in the outlet(N ) = 7 No. of working hours per day (h) = 15 hrs. System Availability (WEEKLY) = 7x15= 105 hrs. d
  • 19. ESTIMATING LABOUR REQUIREMENTS • Labor requirements depends fully on sales • Requirements will vary in the following ways • Peak Time (1pm- 4pm) & (7pm-10pm) Expected Guest Count- 400 • Weekends Expected Guest Count- 600 • Holidays
  • 20. RESOURCE AVAILABLITY • No. of Workers Available (N ) = 25 • Absenteeism (a) = 2% • Workers Capacity = N X h X N X (1-a/100) (weekly) = 7 X 15 X 25 X (98/100) = 2572 hrs. L d L
  • 21. ESTIMATING MACHINE REQUIREMENTS • Machine requirements are totally depend on Product Variants • Burgers • French Fries • Coke • Ice-cream • Cold Coffee & Ice Tea • McPuff Pizza
  • 22. RESOURCE AVAILABILITY • No. of Machines Available (N ) = 17 • Machine Capacity= N X h X N (weekly) =7 X 15 X 17 = 1785 hrs. m d m
  • 25. HYPOTHETICAL PROBLEM • The outlet is small and it is not able to handle the crowd. • The plant has two options- to expand the outlet, to open a new outlet in the locality. • The marketing research says the probability of success if we expands the outlet is 80%, with a cost of 50 lakhs, the revenue generated would be 1 crore. In case of failure the loss would be 30 lakhs. • The probability of success if we open a new outlet in the locality would be 60%, with a cost of 90 lakhs, the revenue generated would be1.4 crores. In case of failure the loss would be 40 lakhs.
  • 27. DECISION • EMV at node 1 • (0.8 x 1) + (0.2 x -0.3) = 74 lakhs • EMV at node 2 • (0.6 x 1.4) + (0.4 x -0.4) = 68 lakhs • Decision at node A is to EXPAND the plant as it will get more profit.
  • 28. LEARNINGS • It helped us to ensure that current & future capacity and performance aspects of the business requirements are provided in cost effective manners. • It helped us in understanding the importance of decision –tree in order to select the most effective & efficient method of capacity expansion.