SlideShare a Scribd company logo
2016
Printer Manual
TOSHIBA E-STUDIO 3555C& HP PHOTOSMARTD7560
VALLEYVIEW ALLIANCE CHURCH
TABLE OF CONTENTS
PAPER STORAGE
CABINET PAPER STORAGE 1
Copy Paper 1
Cardstock 1
Colored Paper 1
Photo Paper 1
Bulletin Insert Paper 1
Letterhead Paper 1
Labels 1
TOSHIBA E-STUDIO COLOR COPIER
PRINTER USE 2
POWER 3
OPERATION 3
PRINTING 4
Black & White or Color 4
Scanning 4
To Email 4
To USB 4
Copying 5
Color Settings 5
Sorting 6
From Bypass Feed 6
Ledger-Sized Paper 6
Stop Printing 6
Pause Printing 6
MAINTENANCE 7
Filling Drawers 7
Ordering Printer Supplies 7
Replacing Toner 7
TROUBLE-SHOOTING 8
Job Status 8
Scanned Documents Print with Lines 8
Printer Jams 8
Printer Part Falls Off/Breaks 8
Printer Jams Repetitively 8
PHOTOSMART PRINTER
POWER 9
PRINTING 9
Labels 9
Envelopes 9
MAINTENANCE 10
Ink 10
TROUBLE-SHOOTING 10
Error Messages 10
Prints Only Half the Document 10
1
Paper Storage
Cabinet Paper Storage
Top
Corner:
Top
Left: Cardstock Cardstock
Colored Colored
Bottom
Corner:
Labels___
Envelopes
Cardstock
Bottom
Left: Bulletin
cover
Photo__
Bulletin
insert Envelopes Copy
Copy Paper
Bottom right drawer.Extra located beside
printer in cardboardcases. Refill drawerfrom
cases as reams are usedup.
Paperweight: 20 lb.
Cardstock
Top cabinet. Extrareams located in bottom
cornercabinet.
Paperweight: 67 lb.
Colored Paper
Top cabinet. Usually extra coloredpaper is not
kept; more will need to be ordered forlarge
projects.
Paperweight: 20 lb.
Photo Paper
Bottom cabinet.Extra reams located in bottom
cabinet to left of spare computerstation,
behind computertower.Reams are hidden
there because they are very expensive and
shouldn’tbe usedforunnecessary reasons.
PaperWeight: 80 lb.
PaperName: Hammermill Color Copy
Digital Cover
Bulletin Cover Paper
Bottom cabinet.
PaperWeight: 32 lb.
PaperName: Navigator Platinum
Bulletin Insert Paper
Bottom cabinet.
PaperWeight: 28lb.
PaperName: Hammermill Color CopyDigital
Letterhead Paper
Paperfor letters and officialdocumentsis
located in cabinet above Photosmartprinter. It
is a cream color.
PaperProvider:
NeFra CommunicationsCenter
3433E.Market Street
York,PA 17402
(717) 755-1112
Labels
Bottom cornercabinet.
Label Size: Avery 5260
Envelopes
Various sizes in bottom cabinets.
2
Toshiba E-Studio 3555Color Copier
Printer Use
Bypass Feed
Toner
Compartment
Drawer 1
Drawer 2
Storage
Compartment
Top Scanning
Tray
User Panel
3
Power
The printer will goto sleep after it has not been in use fora while. Itwill automatically turnon whena
jobis sent to it, however,it may take a minute towake up andwarm upat the beginningof the day.
Pressthe Start button to turnthe printer on.
Operation
Turn On/
Start Job
Return to Printer
Code screen
Go to Scan
screen
Enter Print
Code
Reset print
settings
4
Printing
Black & White or Color
1. ChooseBlack & White when printingdrafts fromthe computer.
2. Choose AutoColor if a document(e.g.the bulletin cover) is two-sidedand one side has color and
the other is black and white. This will only chargeusfor one colorcopy.IfColor is chosen,wewill be
chargedfor twocolorcopies, even thoughoneside is black and white (This saves a lot ofmoney
whenprinting 150 pages).
3. It is still a goodidea to chooseAuto Coloreven if a documentis completely in color.
Scanning
To Email
1. Fora single page, lift the lid, place the documentfacedown in the upper left-hand corner,closethe
lid. For multiple pages,stack in order and place in the top tray facingyou.
2. Pressthe graySCAN button.
3. Onthe screen,press Email.
4. PressTO, chooserecipient, press OK.
5. Choosecolor settings.
6. PressSCAN onthe screen orSTART.
7. PressJOBFINISHto finish. The scanneddocumentwill be sent as anattached PDF in an email
entitled “Send data from MFP...”/.
To USB
1. Insert the USBdrive into the portat the topof the left side ofthe printer.
2. Follow steps 1 & 2 above.
3. PressUSB onthe screen.Wait until the machine indicates q5 the bottom ofthe screen that it has
foundthe USBdrive.
4. Follow steps 5 & 6 above. The documentwill be saved as a PDF entitled DOC[currentdate].
5
Copying
Forone sheet, place face downunderthe top lid. Formultiple sheets, stack in order and place faceup
facingyou into the tray ontop ofthe printer.
Color Settings
Black& White
Onthe Home Menu (pressgray COPYbutton),enterthe code 12345. Thisis the black andwhite code.
Ifyou choosea COLOR optionwhenyouhave used the black and white code,an error message will
appear saying you have exceeded yourquota.To print in color,the color codemust be entered.
Color
*DO NOTGIVEOUTTHECOLOR CODE.* Itis forstaffonly. Ifsomeone asks tocopyin color, enter the
codefor them. We are charged forcolorcopies, and don’twant anyonemaking unnecessarycolor
copies,whether purposely oraccidentally.
1. Onthe Home Menu,enter the code 9286.
2. PressAUTOCOLOR.
3. Iffeeding from the top tray, choosethe appropriate sided setting by pressing 2-SIDED:
1  2:means the documentyou are scanningis one-sided but youwantto print it two-sided.
1  1:scanninga one-sided document,printing one-sided.
2  2:scanninga two-sideddocument,printing two-sided.
2  1:scanninga two-sideddocument,printing one-sided.
6
Sorting
Ifthe copywill have multiple sheets and multiple copies, useAutoSort to have the copies rotate in the
orientation they print out.
1. Onthe copyscreen,press FINISHING.
2. PressROTATESORT.
3. Make surethere is paper in bothdrawers.
From Bypass Feed
Onthe screen,onthe pictureof the printer, pressthe BYPASSFEED.Itwill turn blue whenit is selected.
To insert paper in the bypass tray, make surethe tray is down.Flip the small green lever so that it is
pointing to the right. Insertpaper and flip the lever down.
Use the bypass feed whenprinting onheavy paper (cardstock orphoto paper),ledger-sized paper, or
envelopes. DO NOT print peel-offlabels from the Toshiba printer. They will peel offandjam the
machine. Printlabels and envelopes to the PhotoSmart printer.
Ledger-Sized Paper
1. Insert paperlength-wise into the bypassfeed.
2. Onthe computer,choosethe correctpapersize andprint to the bypass tray.
Stop Printing
Ifan error is foundorthe paper is notprinting correctlyafter a large jobhas been sent, there are several
ways tostop the job:
1. PressSTOP.
2. PressJOBSTATUS, select the printing jobby clicking onit, andpress DELETE.
3. Or pull outthe paper or the drawer.If youpull out Drawer1, make sure to also pull out Drawer2, or
the printer will start pulling from that drawer.Pulling outthe drawer may cause the printer to jam.
Pause Printing
Youcanview the copies left to print and jobsthat have been skipped in JOBSTATUS onthe JOBStab
(usefulif someone is waiting for a large jobto finish printing).Ifsomeone needs to use the copier right
away, goto JOBSTATUS,select the job,and pressPAUSE.
Lever in down
position
7
Maintenance
Filling Drawers
To refill paper in the drawers:
1. Pressthe latchon the drawer,it will pop open.
2. Pull it out the wholeway.
3. Stack the paper neatly andfan it so it won’t stick together andcause jams.
4. Place it between the paper guides.
5. Shut the drawerfirmly.
InDrawer 1paper is Portraitoriented. InDrawer2 it is Landscapeoriented.
Ordering Printer Supplies
The machine will display a notification if the toner is low or the toner bagneeds replaced. Extra toner is
located in the bottom compartment ofthe printer. A toner bag (anodd-shaped plastic container) is
located on topof the filing cabinet behind the door.After usinga new tonercartridge, order another to
replace it. Toorder supplies, call the numberon the machine (1-800-220-1441).Theywill be delivered in
a few days.
Replacing Toner
1. Abovethe drawers ofthe printer, press the handles on either side ofthe tonerdoor andopen.
2. Pull outthe empty cartridge.Be careful, tonerwill stain clothing.
3. Place it in the garbage, it is notrecyclable.
4. Remove the new,appropriately coloredcartridge from its box.
5. Gently tip the cartridge backand fortha few times to loosen toner.
6. Pull the little slip ofpaper out ofthe cartridge (it doesn’t always have the paper slip).
7. Slide the cartridge into the empty spot.
8. Shut the doorfirmly.
Replace the toner bag withthe same process.The bag is located beneath the toner cartridges.
Yellow Magenta Cyan Black
TonerBag
8
Trouble-Shooting
Job Status
Ifthe printer is notworking correctly,checkthe screenand see if the JOBSTATUSbuttonin the lower
right corneris flashing orange. When JOBSTATUS is flashing, there is usually anempty draweror tray,
low toner,or a skipped job.
Scanned Documents Print with Lines
Clean the scanner witha dry cloth.Call forservice if lines persist.
Printer Jams
Onthe printer screen,follow the directions toremove the jammed paper.
Printer Part Falls Off/Breaks
Even if it looks like it canbe popped it back into place, DONOT try to do so.Ourcontractstates that we
cannottry to repair the printer ourselves. Call the numberon the frontof the printer forservice. Our
representative is goodabout coming out andresolving the issue promptly.
Printer Jams Repetitively
The printer (the inside) may need cleaned. Call the number onthe frontof the printer forservice.
9
HP PhotoSmart D7560
This printer is primarily forprinting onenvelopes and peel-off labels. Do notprint labels in the Toshiba
printer, they will peel off andjam it.
Power
This printer will not printif it is off.Pressthe Powerbuttontoturn it on.
Printing
Labels
Insert the label sheet face down intothe bottomtray. On the top tray, flip upand pull outthe
extendable tray to prevent the papers fromfalling tothe floorafter they are printed.
Envelopes
Insert the envelope(s) into the bottom tray as shownonthe tray, with the flap facingup andon the left.
Adjusttheguide bar on the left side ofthe tray to the edge ofthe envelope.
Notification
Screen
Power
Button
Extendable
Tray
Guide
Bar
10
Maintenance
Ink
It is difficultto find the correctblack ink forthis printer.
Ina drawer underthe counteris the packagethe ink
came in. Search forthe productnumberon Amazonand
make surethe boxshowsa black pentagon,not a circle.
Make sureit is compatible with the D7500 series. Also
see the file “Difficult Supplies” in the Officefolder on
the main computer.
To replace ink:
1. Pressin the small lever on the bottom ofthe
cartridge and pull it out.
2. Insert the new cartridge.
3. Dropempty cartridgesin the ink cartridge recycling
boxin the kitchen.
Trouble-Shooting
Error Messages
Between print jobs,the printer will have anerror
message onthe screen telling youto turnthe printer Off
and then Onagain. Restarting the printer takes several
minutes and is not necessary.
1. Openthe lid on top.
2. Wait forthe ink cartridges to move to the center and
stop.
3. Close it again.
The message goes awayand it is able to print again.
Ifthe printer is turnedoff,sent jobswill notbe savedand will have to be sent again.
Ifthe printer is notprinting, it may display a message saying the tray is offthe track.Make sure the top
tray is sitting level onthe track.
Prints Only Half the Document
This often happenswhen a full page orsheet oflabels is printed from Servant Keeper Database after an
envelope has been printed from Servant Keeper. The printer thinks it is still printing an envelope, so it
only prints part ofthe full-page document.Onthe computer,view the Print Preview.Only half of the
documentappears. Adjusttheprint settings on the computer. Usually it still thinks it is printingan
envelope. Make sure it is set toprint a full sheet oflabels, not an envelope size.

More Related Content

PDF
Excel Printing Tips2007
PDF
Lex dell ink_prompt_turnoff
DOC
Access3
PPT
Z510 3D PRINTER
PDF
Abap query
PPTX
Lecture 6: introduction to computer
PDF
Microsoft word -_microsoft_word_exercise
PDF
Access advanced tutorial
Excel Printing Tips2007
Lex dell ink_prompt_turnoff
Access3
Z510 3D PRINTER
Abap query
Lecture 6: introduction to computer
Microsoft word -_microsoft_word_exercise
Access advanced tutorial

Similar to Final Printer Manual (20)

PPT
Photocopy
PPTX
How to make great photocopies
PPTX
How to make great photocopies
PPTX
CANON Pixma G2000.pptx CANON PIXMA INSTRUCTION
PDF
PDF
The tech tip canon i p-1600
PDF
Dell printer instructions
PDF
Toshiba printer Project
PDF
hp2055 printer quick reference manual quick
PPT
Smartboard Training Guide 1 To 17
PDF
Zmorph Dual Head User Manual for Printing
PPTX
PPTX
Brother printer drum error slide green tab
PPT
Hp envy 5544 - How to copy and Scan
PDF
38 epson pc_printhead_cleaning1
PDF
Manual Canon pixma mg3500 how to change ink
PPTX
How to use the printer
PPTX
Steps to fix brother printer drum error,slide green tab & slide blue tab
DOCX
Frequently Asked Questions3-24
PDF
Lex dell ink_prompt_turnoff
Photocopy
How to make great photocopies
How to make great photocopies
CANON Pixma G2000.pptx CANON PIXMA INSTRUCTION
The tech tip canon i p-1600
Dell printer instructions
Toshiba printer Project
hp2055 printer quick reference manual quick
Smartboard Training Guide 1 To 17
Zmorph Dual Head User Manual for Printing
Brother printer drum error slide green tab
Hp envy 5544 - How to copy and Scan
38 epson pc_printhead_cleaning1
Manual Canon pixma mg3500 how to change ink
How to use the printer
Steps to fix brother printer drum error,slide green tab & slide blue tab
Frequently Asked Questions3-24
Lex dell ink_prompt_turnoff
Ad

Final Printer Manual

  • 1. 2016 Printer Manual TOSHIBA E-STUDIO 3555C& HP PHOTOSMARTD7560 VALLEYVIEW ALLIANCE CHURCH
  • 2. TABLE OF CONTENTS PAPER STORAGE CABINET PAPER STORAGE 1 Copy Paper 1 Cardstock 1 Colored Paper 1 Photo Paper 1 Bulletin Insert Paper 1 Letterhead Paper 1 Labels 1 TOSHIBA E-STUDIO COLOR COPIER PRINTER USE 2 POWER 3 OPERATION 3 PRINTING 4 Black & White or Color 4 Scanning 4 To Email 4 To USB 4 Copying 5 Color Settings 5 Sorting 6 From Bypass Feed 6 Ledger-Sized Paper 6 Stop Printing 6 Pause Printing 6 MAINTENANCE 7 Filling Drawers 7 Ordering Printer Supplies 7 Replacing Toner 7 TROUBLE-SHOOTING 8 Job Status 8 Scanned Documents Print with Lines 8 Printer Jams 8 Printer Part Falls Off/Breaks 8 Printer Jams Repetitively 8 PHOTOSMART PRINTER POWER 9 PRINTING 9 Labels 9 Envelopes 9 MAINTENANCE 10 Ink 10 TROUBLE-SHOOTING 10 Error Messages 10 Prints Only Half the Document 10
  • 3. 1 Paper Storage Cabinet Paper Storage Top Corner: Top Left: Cardstock Cardstock Colored Colored Bottom Corner: Labels___ Envelopes Cardstock Bottom Left: Bulletin cover Photo__ Bulletin insert Envelopes Copy Copy Paper Bottom right drawer.Extra located beside printer in cardboardcases. Refill drawerfrom cases as reams are usedup. Paperweight: 20 lb. Cardstock Top cabinet. Extrareams located in bottom cornercabinet. Paperweight: 67 lb. Colored Paper Top cabinet. Usually extra coloredpaper is not kept; more will need to be ordered forlarge projects. Paperweight: 20 lb. Photo Paper Bottom cabinet.Extra reams located in bottom cabinet to left of spare computerstation, behind computertower.Reams are hidden there because they are very expensive and shouldn’tbe usedforunnecessary reasons. PaperWeight: 80 lb. PaperName: Hammermill Color Copy Digital Cover Bulletin Cover Paper Bottom cabinet. PaperWeight: 32 lb. PaperName: Navigator Platinum Bulletin Insert Paper Bottom cabinet. PaperWeight: 28lb. PaperName: Hammermill Color CopyDigital Letterhead Paper Paperfor letters and officialdocumentsis located in cabinet above Photosmartprinter. It is a cream color. PaperProvider: NeFra CommunicationsCenter 3433E.Market Street York,PA 17402 (717) 755-1112 Labels Bottom cornercabinet. Label Size: Avery 5260 Envelopes Various sizes in bottom cabinets.
  • 4. 2 Toshiba E-Studio 3555Color Copier Printer Use Bypass Feed Toner Compartment Drawer 1 Drawer 2 Storage Compartment Top Scanning Tray User Panel
  • 5. 3 Power The printer will goto sleep after it has not been in use fora while. Itwill automatically turnon whena jobis sent to it, however,it may take a minute towake up andwarm upat the beginningof the day. Pressthe Start button to turnthe printer on. Operation Turn On/ Start Job Return to Printer Code screen Go to Scan screen Enter Print Code Reset print settings
  • 6. 4 Printing Black & White or Color 1. ChooseBlack & White when printingdrafts fromthe computer. 2. Choose AutoColor if a document(e.g.the bulletin cover) is two-sidedand one side has color and the other is black and white. This will only chargeusfor one colorcopy.IfColor is chosen,wewill be chargedfor twocolorcopies, even thoughoneside is black and white (This saves a lot ofmoney whenprinting 150 pages). 3. It is still a goodidea to chooseAuto Coloreven if a documentis completely in color. Scanning To Email 1. Fora single page, lift the lid, place the documentfacedown in the upper left-hand corner,closethe lid. For multiple pages,stack in order and place in the top tray facingyou. 2. Pressthe graySCAN button. 3. Onthe screen,press Email. 4. PressTO, chooserecipient, press OK. 5. Choosecolor settings. 6. PressSCAN onthe screen orSTART. 7. PressJOBFINISHto finish. The scanneddocumentwill be sent as anattached PDF in an email entitled “Send data from MFP...”/. To USB 1. Insert the USBdrive into the portat the topof the left side ofthe printer. 2. Follow steps 1 & 2 above. 3. PressUSB onthe screen.Wait until the machine indicates q5 the bottom ofthe screen that it has foundthe USBdrive. 4. Follow steps 5 & 6 above. The documentwill be saved as a PDF entitled DOC[currentdate].
  • 7. 5 Copying Forone sheet, place face downunderthe top lid. Formultiple sheets, stack in order and place faceup facingyou into the tray ontop ofthe printer. Color Settings Black& White Onthe Home Menu (pressgray COPYbutton),enterthe code 12345. Thisis the black andwhite code. Ifyou choosea COLOR optionwhenyouhave used the black and white code,an error message will appear saying you have exceeded yourquota.To print in color,the color codemust be entered. Color *DO NOTGIVEOUTTHECOLOR CODE.* Itis forstaffonly. Ifsomeone asks tocopyin color, enter the codefor them. We are charged forcolorcopies, and don’twant anyonemaking unnecessarycolor copies,whether purposely oraccidentally. 1. Onthe Home Menu,enter the code 9286. 2. PressAUTOCOLOR. 3. Iffeeding from the top tray, choosethe appropriate sided setting by pressing 2-SIDED: 1  2:means the documentyou are scanningis one-sided but youwantto print it two-sided. 1  1:scanninga one-sided document,printing one-sided. 2  2:scanninga two-sideddocument,printing two-sided. 2  1:scanninga two-sideddocument,printing one-sided.
  • 8. 6 Sorting Ifthe copywill have multiple sheets and multiple copies, useAutoSort to have the copies rotate in the orientation they print out. 1. Onthe copyscreen,press FINISHING. 2. PressROTATESORT. 3. Make surethere is paper in bothdrawers. From Bypass Feed Onthe screen,onthe pictureof the printer, pressthe BYPASSFEED.Itwill turn blue whenit is selected. To insert paper in the bypass tray, make surethe tray is down.Flip the small green lever so that it is pointing to the right. Insertpaper and flip the lever down. Use the bypass feed whenprinting onheavy paper (cardstock orphoto paper),ledger-sized paper, or envelopes. DO NOT print peel-offlabels from the Toshiba printer. They will peel offandjam the machine. Printlabels and envelopes to the PhotoSmart printer. Ledger-Sized Paper 1. Insert paperlength-wise into the bypassfeed. 2. Onthe computer,choosethe correctpapersize andprint to the bypass tray. Stop Printing Ifan error is foundorthe paper is notprinting correctlyafter a large jobhas been sent, there are several ways tostop the job: 1. PressSTOP. 2. PressJOBSTATUS, select the printing jobby clicking onit, andpress DELETE. 3. Or pull outthe paper or the drawer.If youpull out Drawer1, make sure to also pull out Drawer2, or the printer will start pulling from that drawer.Pulling outthe drawer may cause the printer to jam. Pause Printing Youcanview the copies left to print and jobsthat have been skipped in JOBSTATUS onthe JOBStab (usefulif someone is waiting for a large jobto finish printing).Ifsomeone needs to use the copier right away, goto JOBSTATUS,select the job,and pressPAUSE. Lever in down position
  • 9. 7 Maintenance Filling Drawers To refill paper in the drawers: 1. Pressthe latchon the drawer,it will pop open. 2. Pull it out the wholeway. 3. Stack the paper neatly andfan it so it won’t stick together andcause jams. 4. Place it between the paper guides. 5. Shut the drawerfirmly. InDrawer 1paper is Portraitoriented. InDrawer2 it is Landscapeoriented. Ordering Printer Supplies The machine will display a notification if the toner is low or the toner bagneeds replaced. Extra toner is located in the bottom compartment ofthe printer. A toner bag (anodd-shaped plastic container) is located on topof the filing cabinet behind the door.After usinga new tonercartridge, order another to replace it. Toorder supplies, call the numberon the machine (1-800-220-1441).Theywill be delivered in a few days. Replacing Toner 1. Abovethe drawers ofthe printer, press the handles on either side ofthe tonerdoor andopen. 2. Pull outthe empty cartridge.Be careful, tonerwill stain clothing. 3. Place it in the garbage, it is notrecyclable. 4. Remove the new,appropriately coloredcartridge from its box. 5. Gently tip the cartridge backand fortha few times to loosen toner. 6. Pull the little slip ofpaper out ofthe cartridge (it doesn’t always have the paper slip). 7. Slide the cartridge into the empty spot. 8. Shut the doorfirmly. Replace the toner bag withthe same process.The bag is located beneath the toner cartridges. Yellow Magenta Cyan Black TonerBag
  • 10. 8 Trouble-Shooting Job Status Ifthe printer is notworking correctly,checkthe screenand see if the JOBSTATUSbuttonin the lower right corneris flashing orange. When JOBSTATUS is flashing, there is usually anempty draweror tray, low toner,or a skipped job. Scanned Documents Print with Lines Clean the scanner witha dry cloth.Call forservice if lines persist. Printer Jams Onthe printer screen,follow the directions toremove the jammed paper. Printer Part Falls Off/Breaks Even if it looks like it canbe popped it back into place, DONOT try to do so.Ourcontractstates that we cannottry to repair the printer ourselves. Call the numberon the frontof the printer forservice. Our representative is goodabout coming out andresolving the issue promptly. Printer Jams Repetitively The printer (the inside) may need cleaned. Call the number onthe frontof the printer forservice.
  • 11. 9 HP PhotoSmart D7560 This printer is primarily forprinting onenvelopes and peel-off labels. Do notprint labels in the Toshiba printer, they will peel off andjam it. Power This printer will not printif it is off.Pressthe Powerbuttontoturn it on. Printing Labels Insert the label sheet face down intothe bottomtray. On the top tray, flip upand pull outthe extendable tray to prevent the papers fromfalling tothe floorafter they are printed. Envelopes Insert the envelope(s) into the bottom tray as shownonthe tray, with the flap facingup andon the left. Adjusttheguide bar on the left side ofthe tray to the edge ofthe envelope. Notification Screen Power Button Extendable Tray Guide Bar
  • 12. 10 Maintenance Ink It is difficultto find the correctblack ink forthis printer. Ina drawer underthe counteris the packagethe ink came in. Search forthe productnumberon Amazonand make surethe boxshowsa black pentagon,not a circle. Make sureit is compatible with the D7500 series. Also see the file “Difficult Supplies” in the Officefolder on the main computer. To replace ink: 1. Pressin the small lever on the bottom ofthe cartridge and pull it out. 2. Insert the new cartridge. 3. Dropempty cartridgesin the ink cartridge recycling boxin the kitchen. Trouble-Shooting Error Messages Between print jobs,the printer will have anerror message onthe screen telling youto turnthe printer Off and then Onagain. Restarting the printer takes several minutes and is not necessary. 1. Openthe lid on top. 2. Wait forthe ink cartridges to move to the center and stop. 3. Close it again. The message goes awayand it is able to print again. Ifthe printer is turnedoff,sent jobswill notbe savedand will have to be sent again. Ifthe printer is notprinting, it may display a message saying the tray is offthe track.Make sure the top tray is sitting level onthe track. Prints Only Half the Document This often happenswhen a full page orsheet oflabels is printed from Servant Keeper Database after an envelope has been printed from Servant Keeper. The printer thinks it is still printing an envelope, so it only prints part ofthe full-page document.Onthe computer,view the Print Preview.Only half of the documentappears. Adjusttheprint settings on the computer. Usually it still thinks it is printingan envelope. Make sure it is set toprint a full sheet oflabels, not an envelope size.