Identify the right
integrated marketing
communication
channels

Team |Gaurav |Ishan
Snapshot
The Problem
The methodology
The Background
The Situation
The Insights

The Discussion
The Solution

The Conclusion
The problem
TOO many marketing communication channels
&
Limited marketing budget
The Methodology
Problem discovery

Analysis of the Problem
Review of Lierature

Secondary data

Problem Definition

Designing a new marketing Model

Experts' Opinions
To check the feasibility of this new model

Improving the model

Recommendations

Conclusion
The background
The product orientation era
In the simpler time…
Lack of variety of products in the market
Lack of competitors
Lack of options for the consumers

WORD-OF-MOUTH MARKETING
The sale orientation era
Competition heated up

MORE products, MORE competitors, MORE options
Fighting in the crowded
market place
Shift of focus to
Branding, Communication, Advertising

Our product is better than yours
Finding the right IMC channels
The marketing orientation era
The customer is KING
Intense competition for customers
Understand the needs and wants of
customer
Over the past few decades,
there was a very small and
little changes in our
marketing communication
channels

Until….
The boom of digital media
Marketing revolution
Online marketing has transformed the entire
marketing industry.
Introduction of many new & exciting
marketing channels:
Website, search engine, social media etc.
The situation
Finding the right IMC channels
Print
media

Social
media

Television

Marketing
communication
channels

Online
marketing

Radio

Mobile
Print Media
Newspaper
Newsletter
Magazine
Posters
Billboards
Brochures
flyers

40%
Of total advertising
expenditure
Pros

Cons

• Appeal to certain
group of audience

• Limited coverage

• Higher probability of
reaching the target
audience

• Readers might focus
on editorial reports
instead of
advertisement

• Many options to
choose from
Radio
Becoming irrelevant
Only account for

6.9%
of the total marketing expenditures in the year
2012.
Pros

Cons

• Can target specific
group

• Low impact due to
short duration

• Less expensive
compare to TV

• Is anyone listening to
the advertisement?
Television
Finding the right IMC channels
Pros

Cons

• Large coverage

• High investment

• Higher clarity of
messages

• Low impact due to
short duration

• Can segment
according to programs

• Is anyone watching
the advertisement?
Mobile
Finding the right IMC channels
Pros

Cons

• Instant results

• Platform too diverse

• Easier to work with

• Privacy issues

• Direct marketing
• Tracking users response

• Poor navigation on
mobile phone
Finding the right IMC channels
Finding the right IMC channels
Pros
Convenience
Reach
Cost
Personalization
Improve customers
relationship
• Social media industry
•
•
•
•
•

Cons
• Security
• Updates
• Hidden costs
Social media marketing
Most commonly use social media platforms
for marketers

00%
92%

90%
80%

80%
70%

70%

60%

58%

56%

50%

42%

41%

40%

30%

20%

18%

16%
11%

10%
0%

10%
5%

4%

4%
Google+
2%

Most important social media platforms
Pinterest for marketers
1%

Others
1%

Forums
1%

YouTube
4%
Blogging
14%
Facebook
49%
Linkedin
16%

Twitter
12%
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Pros
Improved sales
Increased traffic
Increased exposure
Provide marketplace
insight
• Developed loyal fans
• Reduced marketing
expenses
•
•
•
•

Cons
• Hacker’s threat
• Risk of negative
comments
• Time-consuming
The Insights
The customer’s shoes
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
The trusted channel by consumers
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
The marketer’s shoes
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
Finding the right IMC channels
The discussion
Look for consumer behavior pattern to draw a
successful marketing campaign.

Success of a marketing campaign should be
judged beyond ROI.
Marketing objectives are needed to be clearly
defined before designing a campaign.
“In marketing, there are no hard and fast rules , what may
work for one company may not work for another.”

“Data collection is of prime importance for a marketer
before designing any campaign.”
3 factors to consider for
marketing campaign:

• Sales goals
• Scale of the campaign
• Cost of the campaign

“Big data gives us the basic market patterns and
scenarios but they cannot be relied on to predict
future market trends .”
Social marketing as a concept of creating brand
awareness is very good; it also is a good medium of
receiving and processing the views of prospective
customers .
“ROI should be measured on both quantitative and
qualitative figures.”
Marketing channel choice is based on two primary
parameters:
Target audience and product market.
Internet is the most cost effective marketing channel in
today's world.
Just having a page on Facebook is not social media
marketing. It is a platform to constantly engage and
interact with your customers
Use return on marketing investment (ROMI). It
measures the incremental sales growth from the
marketing campaign considering the contribution
margin of the business .
Marketers should understand and measure the
marketing campaign on the basis of business life cycle.
The solution
http://gitmodel.wix.com/beta
The conclusion
smart marketing—it’s a
distinct competitive advantage in today’s
ever-changing marketing landscape

“Those who
respect consumer
preference will
soon find
themselves able to
reach consumers
in new and more
relevant ways
across greater
number of
channels”
Sky is the limit
DONE BUT NOT FINISH

GOOD BUT NOT GREAT

COMPLETE BUT NOT PERFECT
There is always room for improvement!
Thank You for sitting through this long presentation

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Finding the right IMC channels