FlexMR Credentials

We empower brands to inform every decision at
the speed of business by delivering on-demand
insight and enterprise grade research
technology.
With a truly global presence, FlexMR has been at the forefront of
developing practical innovations in online market research for over a
decade.
During this time, we have worked with a cross-section of the world’s
most innovative brands, including; iHeartMedia, Specsavers, William
Hill, Isagenix, British Gas and Avery.
Our staff are regularly recognised for their achievements and impact
on these brands. Most recently, FlexMR was nominated for Best
Newcomer and Best Workshop at the prestigious MRS Annual Awards.
Today, our team is committed to providing the technology, expertise
and vision to deliver insight capable of making a real, tangible
difference.
Because we know every brand is different, we offer a customised,
flexible service that blends relevant qualitative & quantitative tools
together and maximises return on investment.
It is our belief that this unique blend of integrated technology and
expert service is key to our clients’ continued success and vital to
surviving in the modern global economy.

# 1
Empower clients to make informed, competitive decisions based
on high-quality qualitative and quantitative insight.
# 2
Provide a cost effective solution that enables maximum return
on research investment.
# 3
Exceed expectations and delight our clients by going above and
beyond to deliver reliable insight at the speed of business.
Strong convictions lead to strong results.
Our core principles sit at the heart of and
guide everything that we do.

Expert Research Services
As pioneers in online market research, our team are able to offer expert
insight management and consulting services that ensure our clients'
success.
It is our belief that agility and flexibility are key to delivering relevant
insight to stakeholders at the point decisions are made. Our aim is to
act as an extension of our clients’ insight teams, delivering a full roster
of services that extend capacity and help embed insight across entire
organisations.
Our qualitative and quantitative researchers passionate about turning
data into actionable, relevant results. We are confident in our ability to
deliver quality insight every time.
From insight generation to distribution and activation, no-one knows
InsightHub like we do. Our team work fast, efficiently and accurately
to ensure InsightHub delivers the maximum possible value and return
on research investment.
Integrated Insight Platform
InsightHub is our integrated insight platform that enables global
brands to inform every decision at the speed of business. Designed to
improve insight generation, distribution and activation; InsightHub is a
full end-to-end research solution.
To meet the diverse and varied needs of our insight teams, InsightHub
is available in four default configurations. Each configuration can be
extended with any number of our 10 qualitative and quantitative
research tools to create a custom, tailored space.
We work with clients to embed the insight generated by InsightHub at
the heart of all decision making processes. To achieve this, enterprise
features are included as standard, including support for over 60
languages, device agnostic participant portals and an admin console
that can host an unlimited number of concurrent projects.
Today, over 40 global brands rely on InsightHub to inform decisions
and solve the toughest challenges that face their business.

Multiple Streams of Research
We want to help inform every decision. That’s why unlimited
projects, including multiple panels & communities, can be run
simultaneouslyfrom a single admin console.
Speed of Insight
For insight to be relevant, valuable and useful to decision makers,
it must be delivered fast. Our platform reduces friction and
improves speed in the end-to-end insight generation process.
Ease of Use
To translate insight into action, it must be accessible. We aim to
improve access to insight across organisations by ensuring
InsightHub is easy to use for researchers and non-researchers
alike.
We know the real-world challenges insight
teams face on a daily basis. Our solutions are
designed with these environments in mind.

Who we work with

Technology and services for insight agencies
As FlexMR itself was born out of a full service market research agency,
our team have firsthand experience of the challenges today’s insight
agencies face.
Our platform and services have been designed not only to enable
brands to inform every decision, but also to help agencies better
support their clients too. Our agency partners benefit from a fast,
flexible and responsive platform that can be configured to work across
a single or multiple accounts.
Today, our technology supports over 20 research and insight agencies
across the UK, Europe and the Americas.
We offer a range of options to help agencies make the most of their
platform investments. These include white labelling of participant
portals, agency or client focused domain names, and a host of
supporting research services.

“ The software is engaging with a great
variety of tools for different types of
research. The team are professional,
experienced and forward thinking.
Head of Customer Strategy, Sure Telecom
“We needed to test on a mass scale in a
demanding timeframe. FlexMR provided a
solution which enabled us to do just that.get
a clear understanding of how consumers
used ITV Player.
Product Manager, ITV Player
“FlexMR have an international skill set, multi-
language team, cultural insight and a strong
existing knowledge base. We were able to
use this to bring deeper interpretation.
Customer Experience Manager, Virgin
Atlantic
FlexMR made it possible to obtain a lot more
insight from my limited budget.
Insights Manager, Marston’s
FlexMR provides excellent service and has
never slowed me or the research team
down due to time differences.
Customer and Field Insights Manager,
Isagenix
Our panel through FlexMR has been such a
success that other parts of the business are
now requesting to have their own.
Reputation Strategy and Insights Manager,
Exelon

FlexMR Credentials

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